Vertical Xcelerator IP Owner's Manual
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- Application note (18 pages) ,
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- Quick start manual (2 pages)
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Summary of Contents for Vertical Xcelerator IP
- Page 1 Featuring the Vertical Xcelerator IP Phone System Owner’s Manual Version 1 April 09 Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
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Page 2: Table Of Contents
Conformance................4 Important Safety instructions..........4 FCC Information..............6 Basic Requirements............... 8 Using this Document.............. 8 Getting to know your Vertical Xcelerator IP ....... 10 Parts Check ................10 Front Panel ................10 Connecting your Vertical Xcelerator IP Phone System................12 Before you begin .............. - Page 3 Retrieving messages from your voice mailbox internally..............41 Change your Voice Mailbox Password ....... 41 Forward Voicemail Messages........41 Change the Number of Rings Before Voicemail Picks Up............ 41 Using a Fax Machine ............42 Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
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Page 4: Introduction
& wireless handsets and access the latest in ‘Voice over IP’ services while also having the ability to use your existing phone lines. This User Guide will show you how to setup and use Vertical Xcelerator phone system. Conformance This equipment is designed for use in the United States. - Page 5 • Do not use the telephone to report a gas leak in the vicinity of the leak. CAUTION Use only 26 AWG line cord or larger for Central Office line connections. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
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Page 6: Fcc Information
USOC Jack Permissive RJ11C Systems Facility Interface Codes (FIC), Service Order Codes (SOC), USOC Jack Codes and Ringer Equivalence Numbers (REN) are shown in the table below for each port where applicable: Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... - Page 7 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
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Page 8: Basic Requirements
Special messages This document uses the following icons to draw your attention to specific instructions or explanations. Provides clarifying or non-essential information on the current topic. Note Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 9: Xcelerator Owners Manual Accessline 04
Explains terms or acronyms that may be unfamiliar to many readers. These terms are also included in the Glossary. Definition Provides messages of high importance, including messages relating to personal safety or system integrity. WARNING Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 10: Getting To Know Your Vertical Xcelerator Ip
Getting to know your Vertical Xcelerator IP Parts Check Your package should arrive containing the following: Front Panel The front panel contains lights called Light Emitting Diodes (LEDs) that indicate the status of the Xcelerator phone system. Vertical Xcelerator IP... - Page 11 Phone is idle. LAN connection detected. ETHERNET(1- LAN network connection not present Blue Flashing LAN activity present (traffic in either WAN connection detected. WAN (Inter- Blue WAN network connection not presen net) Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
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Page 12: Connecting Your Vertical Xcelerator Ip Phone System
Connecting your Vertical Xcelerator IP Phone System These instructions are a guide to the installation and basic configuration of the Xcelerator phone system. The Xcelerator phone system is designed to use your existing broadband data connection as well as the existing data wiring in your office. -
Page 13: Installing The Base Unit
Turn the Base Unit on by using the power switch located at the bottom. Move the switch in the direction of the SW. IMPORTANT: Please wait 5 minutes after powering on the Base Unit before proceeding to install the Desk Phones. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 14: Installing The Desk Phones
2. Connect the Desk Phone to the Base Unit For your convenience, you may connect the Desk Phones to the Base Unit using one, two, three or all four of the options listed below: Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... - Page 15 Use the included phone cord and connect one end into the port on the back of the phone labeled and connect the other end into any data port on your network (router, switch or wall jack). To your router or wall jack Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
- Page 16 To your PC To your router or wall jack Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
- Page 17 Wireless Adapter into the power port on the back of the phone. Note: To avoid interference or static on the phone, place the Wireless Adapter away from the phone as shown. Note Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
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Page 18: Connecting A Fax Machine
Plug the existing phone cord from your fax machine into the yellow port on the back of the base unit marked “Fax”. NOTE- If you are having trouble sending or receiving faxes, please refer to “Using A Fax Machine” on page 40 Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 19: Connecting Your Existing Phone Line(S)
Any call coming in on any CO line will always ring at extension Note Activating the Service Go to www.accessline.com/activate • Enter the MAC address found on the back of the base unit • Enter the ZIP code of your location Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 20: Setting Up The Stand
Step E Pull-in the U-type leg (3) and seat it at about a 45º-angle position in the big U-type frame (4). -Or- Step F Pull-in the U-type leg (3) and seat it at about 60º-angle position in the big U-type frame (4). Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 21: Wall-Mounting A Desk Phone
(5 top, 6 left and 7 right) to the screws on the wall. Step F Under the hook switch, find and press the cradle latch (8) to let it down. Then hang up the handset and re-attach the curled cord. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... - Page 22 Screw Alignment Template Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
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Page 23: Using Your Vertical Xcelerator Phone System
The Xcelerator Desk Phone has a simple-to-use menu-driven interface. Introduction to your Vertical Xcelerator Phones The Vertical Desk Phone is designed to simplify user configuration and operation of the system and calling features. Getting Started This section of your Owner’s Manual is your guide to using the Xcelerator phone system and its features. -
Page 24: Using The Desk Phone Display
You can use the LCD menus to configure most settings of your Desk Phone. Press the LEFT soft key to start the menu selection process. This is the first display shown when you press the LEFT soft key. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 25: Navigate In The Menu
You can also press the LEFT arrow of the Navigator Control key to roll back to the upper level of the menu tree without causing the system to resave. Numeric and Alpha Characters Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 26: Using The Speakerphone Key
Speakerphone Key has been pressed to go off-hook or to turn on the speaker. Volume Adjustment Using the Volume Keys on the Phone Use the Volume Control button to adjust the volume of calls. The Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 27: Using The Mute Key
Press this button to setup your voicemail box, enter a personal greeting for your callers, or to listen to your voice messages. See the Desk Phone user guide for instructions on how to use the voicemail system. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... - Page 28 This is the volume control; it controls the volume for the ringer, the speakerphone, and the handset and headset volume. Pressing the “+” key raises the volume and pressing the “-” lowers the volume. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
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Page 29: Desk Phone- Basic Call Features
If you are on a call and another call comes in to your phone you will hear a tone from the phone and see the word “calling” on the top line of the display. To answer the call: Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 30: Placing A Second Call
A supervised call transfer is when you wait until the other party answers and you tell them you want to transfer a call to them. An unsupervised call Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... - Page 31 This call transfer method is used when you want to transfer a call without tying up two lines on your phone system. It uses the AccessLine network to transfer the call instead of the phone system. Receive a call on your Desk Phone Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09...
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Page 32: Forwarding Incoming Calls
Select “Forward Number” and press the Key. Enter the phone number or extension number Press the Key. Press the LEFT arrow on the navigation pad until the display “Quit Confirm: Yes” appears. Press the Key. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 33: Cancel Forward All Calls On Your Phone
Using your Desk Phone with a headset Your Desk Phone is equipped with a socket for a Headset located on the Desk Phone below the hand set cord. The Desk Phone will work with any amplified headset. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 34: Additional Call Features
The mute feature allows you to hear the other party, but they cannot hear you. To mute the handset or speakerphone during a call: Press the mute key . The Mute key will light to indicate that the microphone has been muted. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 35: Call Log
When prompted for an entry, press 2 once for 2, twice for A, three times for B, four times for C; press 3 once for 3, twice for D, three times for E, four times for F; and so on. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 36: Personal Phone Book
Press the LEFT arrow on the navigation pad until the display “Quit Confirm: Yes” appears. Press the Dial a number from your Phone Book Press the Directory key or the DOWN arrow on the navigation pad to access the Personal Directory. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 37: Auto Answer
Key. The options Del (Delete), Edit and Cancel will be displayed. To enter a number, use the press the left softkey until NUM (for numeral) appears. Make the entry. Press the Key. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 38: Distinctive Ringing
The Xcelerator phone system, by default, accepts Calling Party Name and Calling Party Number ID. Calling Party Name is only displayed if the Calling Party Name and Calling Party Number are entered in the Desk Phone Phone Book. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 39: Extension Set-Up Options
Scroll Down using the DOWN arrow on the navigation pad until “Phone lock" is displayed. Press the Key. “Phone lock: Off ” will be displayed. Press the up or down arrows on the navigation pad to set this option to “On”. Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 40: Additional Volume Adjustments
Voicemail is stored for seven days before it is deleted from the system. Messages can be retrieved from voicemail box from the user’s Desk Phone. When there is a message left in the user’s Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 41: Record A Personal Greeting
Press 1 to listen to your message(s) • When prompted, press 4 to forward the message to the desired extension Change the Number of Rings Before Voicemail Picks Up Press CONFIG button under the display Vertical Xcelerator IP Xcelerator Owners Manual AccessLine 04-21-09... -
Page 42: Using A Fax Machine
To send and receive faxes, plug the phone cord from your fax machine into the yellow port marked “Fax” on the back of the Vertical Xcelerator IP. The fax machine must be plugged directly into the back of the base unit, and cannot be connected to your router or LAN.