HearthStone Phoenix 8612 Owner's Manual page 34

REMEDY
The remedy for any breach of the foregoing warranties will consist of repair or replacement, at
HearthStone's option, of any covered defect in the Woodstove. When the Original Purchaser contacts
HearthStone or a Dealer, HearthStone or the Dealer, as the case may be, will instruct the Original Purchaser to
either return the defective part, or the entire Woodstove (if needed), with shipping prepaid, to HearthStone or a
Dealer or allow a Dealer to make a service call at the place where the Woodstove is located. In the event the
Original Purchaser refuses to allow a Dealer to make a service call, HearthStone or a Dealer, as the case may be,
will request that the Original Owner return the defective part, or the entire Woodstove (if needed), with shipping
prepaid, to HearthStone or a Dealer. Notwithstanding any other provision of this document, the Original
Purchaser shall pay for any travel fees and service charges related to a Dealer's service call.
Parts: HearthStone will replace defective parts covered by the foregoing warranties at no charge.
Labor: Within the first (1
a Dealer at HearthStone's published labor rates in effect at the time the labor is performed. Thereafter, the
Original Purchaser is responsible for the cost of labor.
Shipping cost for parts: Within the first ninety (90) days after the Purchase Date, HearthStone will pay for the
shipping of Woodstove parts covered by any of the foregoing warranties to and from HearthStone or a Dealer, as
the case may be. Thereafter, the Original Purchaser is responsible for all shipping costs related to shipping
Woodstove parts to and from HearthStone or a Dealer, as the case may be.
Shipping cost for the Woodstove: Within the first (1
instructed to return the Woodstove to HearthStone or a Dealer for repair, HearthStone will pay fifty percent (50%)
and the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping the Woodstove to
and from HearthStone or a Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for one
hundred percent (100%) of all of the shipping costs related to shipping the Woodstove to and from HearthStone or
a Dealer, as the case may be. Notwithstanding any other provision of this document, in no event will HearthStone
pay for any Dealer fees or other fees for pick up or delivery of the Woodstove returned for repair; the Original
Purchaser shall be responsible for any such fees.
WARRANTY REGISTRATION
The Original Purchaser may send a completed and signed Warranty Registration Form, which is enclosed in the
Woodstove warranty packet, to the following address:
HearthStone Quality Home Heating Products, Inc.
Warranty Department
317 Stafford Avenue
Morrisville, VT 05661
NOTE: SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS NOT A
REQUIRED CONDITION OF WARRANTY COVERAGE, OR HEARTHSTONE'S
PERFORMANCE.
HearthStone Quality Home Heating Products Inc ®
st
) year after the Purchase Date, HearthStone will pay for warranty labor performed by
st
) year after the Purchase Date, if the Original Purchaser is
33 Phoenix Model 8612