Security Command XR500 User Manual

Executive series command processor panels
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XR500

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  • Page 1 User’s Guide XR500...
  • Page 2 Silencing an Alarm 1. While the alarm bell or siren is sounding, press the COMMAND key until MENU? NO YES appears. Press the select key under YES. Enter your user code. Press the COMMAND key until ALARM SILENCE appears. Press any top row select key.
  • Page 3: Table Of Contents

    Security Command User’s Guide for XR500 Command Processor™ Panels Table of Contents Section Page Section Page Introduction Using the Keypad ............4 About Your Security System ........1 Keypad Displays Current Programming....4 Parts of the System ..........1 Multiple Displays Containing Programming ... 4 Security Command Keypad........
  • Page 4 Deleting User Codes ......... 25 Zone Status ............. 17 Changing User Codes ........25 Using the Zone Status Function ......17 Browser Feature..........25 Browser Feature..........17 Forgive Failure to Exit ..........26 Ambush Codes ............26 XR500 User’s Guide...
  • Page 5 System Setup Add User Codes Browser........... 47 System Setup Record..........35 Delete User Codes Browser ........48 Security Command Keypad Record ......35 Change User Codes Browser ........48 Which keypads display System Status? ....36 Entering User Names..........49 Which keypads display Armed Status? ....
  • Page 6 DOOR STRIKE..........50 ARMING AND DISARMING AN AREA SYSTEM ..50 DISARMING WITH ENTRY DELAY ...... 50 Using the access reader for user menu access ..50 Frequently asked questions........51 Common Keypad Displays ......... 52 Index XR500 User’s Guide...
  • Page 7: Introduction

    Introduction About Your Security System For UL installations the Models XR500 and XR500N are listed for Keypad User Menu burglary and access control applications only. The XR500 and The keypad provides a simple User Menu containing all of the XR500N have not been invenstigated by UL for Þ re applications.
  • Page 8: Emergency Evacuation Plans

    Never enter a building to look for someone. Practice your escape plans Devising an escape plan is only the beginning. For the plan to be effective everyone should practice escape routes from each room. XR500 User’s Guide Introduction...
  • Page 9: The Security Command Keypad

    COMMAND key The COMMAND key allows you to advance through the keypad Your system may have one or more easy to use Security Command displays or User Menu or complete a data entry function. keypads that allow you to properly operate the system.
  • Page 10: Using The Keypad

    Remember to Note: If areas are not programmed to display at this keypad, you press the COMMAND key to display the rest of the device or area cannot view them. numbers. XR500 User’s Guide Introduction...
  • Page 11: User Options

    Þ t your environment and needs. To access the User Options portion of the keypad, press and hold Special Security Command Tones the Back Arrow and COMMAND keys for two seconds. The keypad Your keypad also contains a small speaker that alerts you about display changes to SET BRIGHTNESS.
  • Page 12: Special Security Command Displays

    INVALID PROFILE SYSTEM BUSY All user codes have a proÞ le that allow the user to only access The Security Command system is performing another task of a certain functions. When users attempt functions outside their higher priority. This usually only takes a few moments.
  • Page 13: Special Wireless Displays

    An area is made up of burglary zones that can be armed or disarmed together. One area might consist of the ofÞ ce doors and windows. When you arm the ofÞ ce, these zones arm together and sound an alarm if opened. Introduction XR500 User’s Guide...
  • Page 14: Status List

    Status is a feature that automatically displays the armed or or pro tection devices (motion or glassbreak detectors) grouped dis armed status of your system on the Security Command keypads. together under the same zone name and number. Alarm or trouble con ditions on a zone or a system monitor such Often, similar devices in the same general area share the same as AC or battery trouble can also display.
  • Page 15: Arming And Disarming

    A force armed zone is ignored by the system until it restores to normal. A bypassed zone is ignored by the system during the entire armed period. A zone remains bypassed until the system is disarmed. Arming and Disarming XR500 User’s Guide...
  • Page 16: Arming The System

    Press the Select key under NBR to enter the number of the area you would like to check. Press the Select key under LIST to list all of the armed areas by number. XR500 User’s Guide Arming and Disarming...
  • Page 17: System Disarming Operation

    After opening by passed zones are automatically reset. the door, the Security Command keypad sounds a prewarn tone to remind you to disarm the system. (See Door Access Disarming Disarmed Message: The keypad displays ALL SYSTEM OFF after the below.) You must disarm the system before the entry delay time...
  • Page 18: Disarming The System From The Keypad

    Extending Schedules (EXT) in the User To quickly disarm a desired area, enter the area number followed by Menu portion of this guide. the COMMAND key when the ALL? NO YES prompt is displayed. XR500 User’s Guide Arming and Disarming...
  • Page 19: User Menu

    Many of your system features have been put into a User Menu that BYPASS ZONES Allows you to Bypass a zone or reset an already you can access from any Security Command keypad. The menu bypassed zone. requires you to enter your user code and then it only shows those...
  • Page 20: Alarm Silence

    The keypad displays ALARM SILENCE?. The keypad displays SENSORS OFF for Þ ve seconds followed Press any Select key to silence the bells and exit the User by SENSORS ON. Menu. The keypad automatically exits the User Menu. XR500 User’s Guide User Menu...
  • Page 21: Door Access

    Door Access is used to operate the door strike relay that is built The Armed Areas display lists all of the names of the armed areas into some Security Command keypads. Power for the door strike is in your system at the Security Command keypads.
  • Page 22: Outputs On Off

    Press the Back Arrow key to exit the User Menu. Browser Feature unsure output number, refer Appendix B at the back of this guide for a diagram showing you how to use the built-in Outputs ON/OFF browser. XR500 User’s Guide User Menu...
  • Page 23: Zone Status

    Select BYPS for a list of zones that are currently bypassed. Select ALR for a list of zones that have gone into alarm during the current or previous armed period. Press NBR and ZONE NO: - displays. User Menu XR500 User’s Guide...
  • Page 24: Bypass Zones

    Browser Feature If you are unsure of the zone number or description, refer to Appendix B at the back of this guide for a diagram showing you how to use the built-in Bypass Zones browser. XR500 User’s Guide User Menu...
  • Page 25: Using The Zone Monitor Function

    If TRBL displays, call the service department for assistance. to use the built-in Zone Monitor browser. The system then displays its Þ rmware version (for example, VER_201_4/15/03), the panel model (MODEL XR500), and then exits the User Menu. User Menu...
  • Page 26: System Test

    Press the COMMAND key to display the next failed zone. Note: During the Panic Zone Test, any zones that fail are not sent to the receiver or to the pager. XR500 User’s Guide User Menu...
  • Page 27: User Proþ Les

    Always make sure that at least one administrator in your system has a proÞ le with all authorities and all areas. User Menu XR500 User’s Guide...
  • Page 28: User Proþ Les Chart

    User Codes SCHEDULS Schedules TIME Time DIS EVNT Display Events SERV REQ Service Request FIRE DRILL Fire Drill EXTEND Extend Schedules TEMP CODE Temporary User Code ANTI PASS Anti-Passback ALOW: 1234 Allow: Shift/Time Access 1234 1234 XR500 User’s Guide User Menu...
  • Page 29: Deleting User Proþ Les

    (1 through 20) for the Output Group assigned to this proÞ le. Refer to Appendix B in this guide for a diagram showing you how to Press the COMMAND key. use the Output Group browser and the ProÞ le browsers. User Menu XR500 User’s Guide...
  • Page 30: User Codes

    User Code - Each user also has a 3 to 5 digit number, below 65535, Press any top row key to clear the current name. You may to enter into the Security Command keypad when arming or then enter the new name. After entering the name press disarming the system.
  • Page 31: Browser Feature

    Press the Back Arrow key twice to exit the User Menu. Browser Feature Refer to Appendix B for diagrams showing you how to use the User Codes Add, Delete, and Change browsers. User Menu XR500 User’s Guide...
  • Page 32: Forgive Failure To Exit

    000 at the USER NUMBER:- prompt. The keypad displays USER XXXX FORGVN to conÞ rm, then returns to step 3 for the next user. Press the Back Arrow key to exit this menu. XR500 User’s Guide User Menu...
  • Page 33: Schedules

    (S1 - S4) schedule. the keypad buzzer and displays CLOSING TIME! or AREA LATE! when a schedule expires. This reminds users still on the premises to arm the system or extend the schedule to a later time. User Menu XR500 User’s Guide...
  • Page 34: Setting Shift (S1 S2 S3 S4) Schedules

    To clear a schedule press DELETE and then AM when the A schedule entered in HOL (holiday) activates and overrides opening time is requested. TUE etc. schedules anytime a holiday date Press the Back Arrow key to exit the User Menu. occurs. XR500 User’s Guide User Menu...
  • Page 35 The keypad displays SUN MON TUE WED. Press the COMMAND key to display THU FRI SAT HOL. Press the Select key under the day you want to program. If you select HOL go to Setting Holiday ABC Schedules for more information. User Menu XR500 User’s Guide...
  • Page 36: Setting Holiday Abc Schedules For S1, S2, S3, S4, Out

    A to set the Þ rst of three holiday schedules. The keypad displays A - : AM PM. Note: After Selecting the schedule, the keypad displays any current times previously set for that holiday. This feature allows you to review the programmed times. XR500 User’s Guide User Menu...
  • Page 37: Setting Holiday Dates (Hol)

    Note: If the system is not armed by the scheduled closing time, a Late to Close report is sent to the central station. If the schedule is extended, a Schedule Change report is sent to the central station. User Menu XR500 User’s Guide...
  • Page 38: Setting The Date And Time

    Allows you to change the current date and time displayed on the Allows you to review up to 12,000 past door access and system Security Command keypad and used by the system. events. There are six event types: Zone Activity - Zone alarms, troubles, and restorals.
  • Page 39: Using The Display Events

    To search for a user, press any Select key then use the COMMAND and Back Arrow keys to browse through the user names in the system. When the user you want displays, press any Select key then press COMMAND. User Menu XR500 User’s Guide...
  • Page 40: Service Request

    Press the Select key under YES to start the Fire Drill test. Ending a Fire Drill test Enter your code at the keypad and press COMMAND to end the Fire Drill. The Fire Drill test automatically ends with ALARM SILENCE or the programmed Bell Cutoff time. XR500 User’s Guide User Menu...
  • Page 41: System Setup

    We have provided this System Setup section to allow you to track Device # Name Areas the current and future status of the programmable options on your Security Command system. If you make changes to the system, you 1________ __________________________ ____________ should update the information contained on these pages.
  • Page 42: Which Keypads Display System Status

    ! 16 ! N/A ! 13 ! 14 ! 15 ! 16 ! N/A Which keypads display Armed Status? ! 10 ! 11 ! 12 ! 13 ! 14 ! 15 ! 16 ! N/A XR500 User’s Guide System Setup...
  • Page 43: Area Names And Numbers Record

    23 ___________________________________________________ ___________________________________________________ 24 ___________________________________________________ ___________________________________________________ 25 ___________________________________________________ 10 ___________________________________________________ 26 ___________________________________________________ 11 ___________________________________________________ 27 ___________________________________________________ 12 ___________________________________________________ 28 ___________________________________________________ 13 ___________________________________________________ 29 ___________________________________________________ 14 ___________________________________________________ 30 ___________________________________________________ 15 ___________________________________________________ 31 ___________________________________________________ 16 ___________________________________________________ 32 ___________________________________________________ System Setup XR500 User’s Guide...
  • Page 44: User Proþ Les Record

    1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A XR500 User’s Guide System Setup...
  • Page 45: User Codes Record

    As you add new users or change current user codes, you can keep track of their proÞ le number in the system. Use the following table to track custom user codes in your system. User ProÞ le User ProÞ le User Name User Name System Setup XR500 User’s Guide...
  • Page 46: Schedules Record

    : _M : _M : _M : _M : _M : _M Output # Close : _M : _M : _M : _M : _M : _M : _M : _M : _M : _M XR500 User’s Guide System Setup...
  • Page 47: Output Relay Record

    Use the Output number in the User Menu when setting Output _____/_____ A or B or C Schedules or using the Outputs ON OFF option to manually toggle _____/_____ A or B or C the relays. System Setup XR500 User’s Guide...
  • Page 48: About The Display Events Section

    DIS - User disarmed the system RST - Restore LOW - Low battery MIS - Missing wireless transmitter FLT - Zone Fault SVC - Service smoke detector Note: LOW and MIS are for wireless systems only. XR500 User’s Guide Appendix A...
  • Page 49: User Code Change Event Displays

    LINE 2 - Phone line number 2 32-Character Display Description TAMPER - On panel box The test report was sent to the 11:58P 10/ 17 central station at the date and AUTO RECALL time shown. Appendix A XR500 User’s Guide...
  • Page 50: Door Access Event Displays

    About Door Access occurred. The days display using three letters. Press the Þ rst Door Access is a feature available on certain Security Command Select key to display the scheduled Opening time and once again keypads that contain a built-in door releasing relay and proximity for the scheduled Closing time.
  • Page 51: Zone Bypass Event Displays

    RST - Restore FRC - Force Arm Note: You may sometimes see the user as SWG. This is short for Swinger Bypass which is an automatic function that allows the system to automatically bypass a zone. Appendix A XR500 User’s Guide...
  • Page 52: Appendix B Zone Status Browser

    COMMAND -BAD O = the zone is open -BAD O = the zone is open another zone number. -BAD S = the zone is shorted -BAD S = the zone is shorted XR500 User’s Guide Appendix B...
  • Page 53: Zone Monitor Browser

    Press any SELECT key to clear Selecting ADD Selecting RMV removes this name. puts the zone in the zone from the monitor the monitor mode. mode. See the Entering Custom Names diagram at the end of this guide. Appendix B XR500 User’s Guide...
  • Page 54: Delete User Codes Browser

    Follow the prompts to complete the code COMMAND. USER 13 DELETED change. You can also press any SELECT key KATIE SMITH here to clear a custom user name and use the data entry keys to enter a new user name. XR500 User’s Guide Appendix B...
  • Page 55: Entering User Names

    Pressing the 0 (zero) key provides with Y, Z, and a space that you you with a (dash), (period), can use between names. For (asterisk), and a (pound sign). example: B OB S M I TH. Appendix B XR500 User’s Guide...
  • Page 56: Easy Entry™ User's Guide

    See Arming and Disarming above. Using the access reader for user menu access You can also use a card reader to access the User Menu. When the MENU? NO YES displays, enter a code when requested. XR500 User’s Guide Appendix C...
  • Page 57: Frequently Asked Questions

    Frequently asked questions This section attempts to answer questions you might have regarding Security Command system operation. Q. If I bypass an exit delay door when I arm the system, will I get an alarm if I come through it later? A.
  • Page 58: Common Keypad Displays

    The user must exit the area through the proper door. If Failed to Exit attempted to re-enter an area from which they did not not possible, your system administrator should select the exit properly. Forgive option in the User Codes menu. XR500 User’s Guide Appendix C...
  • Page 59 Easy Entry™ User’s Guide 50 Delete User Codes 48 Extending Schedules 31 Entering User Names 49 Zone Monitor 47 Zone Status 46 AC 3 Bypassing Armed 3 when arming bad loops 3 Bypass Zones 18 Outputs On Off 16 Index XR500 User’s Guide...
  • Page 60 Names 24 Shift (S1, S2, S3, S4) 27 ProÞ le 24 Schedules Record 40 User Menu Options 13 Security Command Keypad 1, 3 User ProÞ les 21 Security Command Keypad Record 35 Sensor Reset 14 Service Request 34 Status List 8...
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  • Page 62 LT-0683 (11/03)

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