Uninstalling Scanner Software - Os X; Where To Get Help - Epson DS-560 User Manual

4. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Parent topic:

Uninstalling Scanner Software - OS X

In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit the Epson download site
downloads).
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your scanner software, see the Start Here sheet for instructions.
Parent topic:

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
common problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or email Epson with your questions.
When to Uninstall Your Scanner Software
When to Uninstall Your Scanner Software
epson.com/support
(U.S. downloads
(U.S.) or epson.ca/support
87
or Canadian
(Canada) for solutions to