1. Manuals
  2. Brands
  3. KVH Industries Manuals
  4. Receiver
  5. DIRECTV
  6. User manual

KVH Industries DIRECTV User Manual

Directv mobile receiver/controller
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading

Related Manuals for KVH Industries DIRECTV

Summary of Contents for KVH Industries DIRECTV

  • Page 2 TV and music to enjoy, traveling will never be the same! This User’s Guide provides all of the basic information you need to operate the DIRECTV mobile receiver/controller and receive the DIRECTV programming you want. For detailed antenna system installation information, please refer to the TracVision Installation Guide.
  • Page 3 Taxes not included. Receipt of DIRECTV programming is subject and its affiliates. “NHL,” the NHL Shield, and “NHL CENTER ICE” are to the DIRECTV Customer Agreement, a copy of which is provided at registered trademarks of the National Hockey League. “MLB,” “MLB EXTRA DIRECTV.com/legal and in your first bill.
  • Page 4 For your safety and protection, read this safety while you are driving a vehicle or WARNING! section carefully. piloting a vessel. TracVision is designed specifically to provide entertainment Heed Cautions – Be sure to follow all cautions on the to passengers and should never be connected to product and in the operating instructions.
  • Page 5 To meet FCC requirements, only components certified to comply with Class B limits may be attached to this device. Operation with noncertified Model Number: TracVision DIRECTV Mobile Receiver/Controller peripherals is likely to result in interference to radio and TV reception.
  • Page 6 Receiver/Controller Activation Department will provide an access card number, NOTICE: This product will NOT work correctly receiver ID number, DIRECTV serial number, and unless you follow the procedure below. model number. Enter these numbers in the associated boxes on the red Activation Card.
  • Page 7 DIRECTV Mobile Receiver/Controller User’s Guide Send Us Your Comments About This Manual If you have any comments regarding this manual, please e-mail them to manuals@kvh.com. Your feedback is greatly appreciated! 54-0376...

  • Page 8: Table Of Contents

    Table of Contents Table of Contents Overview of Onscreen Displays ..4.1 The Channel Banner ....4.3 The Program Guide ....4.4 Introduction .
  • Page 9 Common Problems ....10.5 Reading Mail from DIRECTV ..8.8 10-4 System Status Lights ...10.10 Setting System Preferences .

  • Page 10: Introduction

    Introduction 1 Introduction This section provides a basic overview of this manual and the TracVision system. It also explains the three essentials for good satellite TV reception. Contents Using this Manual ......1.3 System Overview .

  • Page 11: Using This Manual

    Example: “Highlight the Lock & Limits tab” means Control Functions.” “Use the remote control’s joystick to move the highlight onto the Lock & Limits tab.” “Receiver” For the purposes of this manual, the term “receiver” refers to the DIRECTV mobile receiver/controller. 54-0376...

  • Page 12: System Overview

    DIRECTV Mobile Receiver/Controller User’s Guide System Overview Mobile Receiver/Controller The mobile receiver/ Your TracVision system is a state-of-the-art, actively controller decodes stabilized antenna system that delivers live satellite satellite TV signals from TV to your mobile audio/video entertainment the antenna unit and sends the signals to the system.

  • Page 13: Receiving Satellite Tv Signals

    Satellite Footprint Each DIRECTV satellite is located at a fixed position above the Earth’s equator and beams TV signals down to North America. To receive TV signals from one of these satellites, you must be located within its coverage area (for example, the 101 satellite encompasses much of the continental United States).
  • Page 14 DIRECTV Mobile Receiver/Controller User’s Guide Blockage Elevation Angle Since the TracVision antenna must have a clear view Since TV satellites are located above the equator, the of the DIRECTV satellite to receive satellite TV TracVision antenna needs to point toward the signals, anything that stands between the antenna southern sky to receive satellite TV signals.

  • Page 15: Getting Started

    2 Getting Started This section provides basic operation instructions, so you can quickly start using your TracVision system. Contents Turning On the Antenna ......2.3 Changing Channels .

  • Page 16: Turning On The Antenna

    Status Lights 3. Wait 30-60 seconds for the antenna to acquire the satellite signal. The TV will show the following: ® If your satellite dish is ready for DIRECTV service, please wait until your Advanced Program Guide ™ is prepared.
  • Page 17 Once the program guide has loaded, you can start enjoying satellite TV!** For details about satellite reception requirements, see page 1.5. ** If you can only view the DIRECTV Preview Channel, your receiver has not been activated. See page v. Why Does the Receiver Beep? The receiver beeps to indicate the status of the antenna.

  • Page 18: Changing Channels

    Getting Started Turning Off the Antenna Changing Channels To turn off the antenna, follow the steps below: To change the channel, press the SAT button then select 1. Press the remote any of the following options: control’s SAT button. The button should blink Press the CHANNEL GUIDE red.

  • Page 19: Using The Remote Control

    Using the Remote Control 3 Using the Remote Control This section explains how to use the remote control functions, program the remote to work with other components, and replace the remote control batteries. Contents Remote Control Functions ..... . .3.3 Programming the Remote Control to Operate Other Components .

  • Page 20: Remote Control Functions

    Using the Remote Control TracVision Remote Control Remote Control Functions Power On/Off Your system comes with an easy-to-use, backlit remote control that uses RF (radio frequency) signals Component Select instead of IR (infrared) to control the receiver. This GUIDE allows you to operate the receiver without pointing the remote directly at it.
  • Page 21 Press the PWR button to turn the selected component’s power on/off. If the SAT button is currently selected, pressing the PWR button turns the TracVision antenna on/off (but receiver remains powered in standby). Press the SAT component select button to control the mobile receiver. To GUIDE control a different component, press the associated component select button.
  • Page 22 Using the Remote Control Press the FAV button to view listings for your favorite channels. You can set up four different lists of favorite channels. Each press of the FAV button brings up the next favorite channel list. See Section 6-1, “Using Favorite Channel Lists,”...
  • Page 23 DIRECTV Mobile Receiver/Controller User’s Guide Press the CLEAR button to exit from any onscreen guide, remove banners, CLEAR or cancel an action. Use the VOLUME (VOL) button to raise or lower the volume on your TV. The remote control must be programmed to operate your TV for the VOLUME GUIDE button to work (see Section 3-2, “Programming the Remote Control to Operate...
  • Page 24 Using the Remote Control DIRECTOR The DIRECTOR buttons provide convenient shortcuts to the following PROG VIDEO functions: AUDIO SEARCH If the program guide is currently displayed, press the PROG button to use the program director, which allows you to program an event for viewing in advance.
  • Page 25 DIRECTV Mobile Receiver/Controller User’s Guide The INPUT button allows you to select a video feed from a different source INPUT connected to your TV, such as a VCR (if the TV component button is selected). The remote control must be programmed to operate your TV for the INPUT button to work (see Section 3-2, “Programming the Remote Control to...

  • Page 26: Programming The Remote Control

    (CH) button to step through the codes may be able to operate your TV, VCR, DVD, or AUX until the component turns off, components using your TracVision remote control. To indicating that you have found the program your remote control, follow the steps below.

  • Page 27: Controlling Multiple Receivers

    DIRECTV Mobile Receiver/Controller User’s Guide Controlling Multiple Receivers 2. Turn on the receiver you want to control with the remote. If you are using multiple KVH mobile receivers, you 3. Press the MENU button to access the main menu. can change a remote control ID to avoid interference or “cross talk”...

  • Page 28: Installing The Remote Control Batteries

    Using the Remote Control 8. At the same time, press the MUTE button for two Installing the Remote Control seconds. Batteries 9. Release both buttons. The SAT button should To install or replace the remote control’s batteries, remain lit. If it doesn’t, repeat Steps 7-9. follow the steps below.

  • Page 29: Overview Of Onscreen Displays

    Overview of Onscreen Displays 4 Overview of Onscreen Displays This section introduces the three types of onscreen displays: the Channel Banner, the Program Guide, and the Menu System. Contents The Channel Banner ......4.3 The Program Guide .

  • Page 30: The Channel Banner

    INFO button while watching TV. DTV:Watch Pay Per View Previews Here! The channel banner displays the following Movie. Catch previews of DIRECTV Pay Per View movies and events plus the latest DIRECTV FREEVIEW information: information. Updated weekly. News.

  • Page 31: The Program Guide

    DIRECTV Mobile Receiver/Controller User’s Guide The Program Guide To display the program guide, press the GUIDE Program Guide button. You can also access the program guide from the menu system’s Program Guide tab. The program guide displays the following information: •...

  • Page 32: The Menu System

    Overview of Onscreen Displays Main Menu The Menu System To display the main menu, press the MENU button. The menu system gives you access to all system functions and settings. The common elements of all menus are noted below. The following icons appear in several menus: Toggle or Step - Press SELECT to toggle (switch) a setting from “on”...
  • Page 33 DIRECTV Mobile Receiver/Controller User’s Guide To move the highlight: Use the joystick to move the highlight within the menus. To select a menu item: Highlight the desired menu item and press the SELECT button to select a main menu item or execute an action.
  • Page 34 Overview of Onscreen Displays Main Menu Tab Screens Functions See Page: Program Guide Program Guide • View and modify the program guide Guide Options Theme • Filter the program guide by program category Times • Change the time period shown in the program guide Fav List •...
  • Page 35 DIRECTV Mobile Receiver/Controller User’s Guide Main Menu Tab Screens Functions See Page: Audio & Video Audio • Set default audio language and alternate audio language • Set left/right audio balance Video • Select screen ratio (4:3 or 16:9) • Center menus on your monitor (up/down and right/left) •...
  • Page 36 • Prepare a new access card 8.12 Upgrade • Display upgrade status and history 8.12 Antenna • View current settings • Turn DewShield on/off (TracVision R6 only) • Turn the beeper on/off • Designate the receiver as primary or secondary • Switch satellites 54-0376...

  • Page 37: Using Program Guides

    Using Program Guides 5 Using Program Guides This section explains how to select a program guide style, use the different guide features, and set guide preferences. Contents Program Guide Styles ......5.3 Using the Program Guide .

  • Page 38: Program Guide Styles

    Using Program Guides Program Guide Styles Selecting a Guide Style You can set up the program guide to present information using either of two styles: • Grid • Logo The following sections explain how to select a style and describe the features of each style. Selecting a Guide Style To select a guide style, follow the steps below.
  • Page 39 DIRECTV Mobile Receiver/Controller User’s Guide Logo Guide Grid Guide • Select your favorite channels, rather than • Easy to see what programs are available at a selecting specific programs. particular time. • Only current programming can be selected from •...

  • Page 40: Using The Program Guide

    Using Program Guides To view a program’s description: Using the Program Guide Press the INFO button for a full description of the To display the program guide: highlighted program. Press the GUIDE button to bring up the guide. To tune to a program: To move the highlight: Press the SELECT button to tune to a highlighted program.

  • Page 41: Using The Oneline Guide

    DIRECTV Mobile Receiver/Controller User’s Guide Using the OneLine Guide To show the OneLine Guide for a specific channel: Use the numeric keypad to enter the channel The OneLine Guide, which appears at the bottom of number to display the OneLine Guide for that your screen, displays a segment of the program channel.

  • Page 42: Using Turbotune For Quick Access To Favorite Channels

    1. Press the TURBO button, then highlight the Setup button and press SELECT [or select Guide Options from the main menu, then highlight the Set Turbo tab]. TurboTune Guide DIRECTV Pay Per View Prev Turbo 1 Turbo 1 Turbo 2 Turbo 3 Channel 4.
  • Page 43 DIRECTV Mobile Receiver/Controller User’s Guide Adding the Current Channel to TurboTune Selecting a Channel from TurboTune If you want to add the channel you’re currently To tune to a channel in TurboTune, follow the steps watching to TurboTune, follow the steps below.

  • Page 44: Setting Guide Preferences

    Using Program Guides Renaming TurboTune Groups Setting Guide Preferences You can rename each nine-channel TurboTune group The Guide Options menu allows you to customize the to anything you choose, using up to 10 letters, appearance and behavior of onscreen guides. numbers, spaces, etc.
  • Page 45 DIRECTV Mobile Receiver/Controller User’s Guide Multi-Color 3. Highlight the menu button for the setting you wish to modify: Press SELECT to turn multi-color on/off. If turned on, program cells appear in different colors, based on Guide Style their type of content. The four colors are as follows: Press SELECT to choose either grid or logo style of program guide.
  • Page 46 Using Program Guides Filters Press SELECT to choose either temporary or persistent. If temporary, the filters you apply are active only while the program guide remains onscreen; once you exit the program guide, all filters are cleared. If persistent, the filters you apply remain active after you exit the program guide.

  • Page 47: Setting Favorites And Filters

    Setting Favorites and Filters 6 Setting Favorites and Filters This section explains how to set up lists of favorite channels, filter the program guide by category and time, and search for programs based on content. Contents Using Favorite Channel Lists .....6.3 Filtering the Program Guide .

  • Page 48: Using Favorite Channel Lists

    Setting Favorites and Filters Favorite List Setup Using Favorite Channel Lists Favorite channel lists help you organize the hundreds of available channels into more manageable groups. Each of the four lists can contain as many or as few channels as you wish. You can customize these groups in several ways.
  • Page 49 DIRECTV Mobile Receiver/Controller User’s Guide Switching Between Favorite Lists If the Family list has not had any channels added to it, and the receiver is locked, no Once you have created your favorite channel lists, use channels can be viewed without first the remote control’s FAV button to cycle through...
  • Page 50 Setting Favorites and Filters Generating an Auto Set List Renaming a Channel List 1. At the Favorite List Setup pane, highlight the The Auto Set function generates a complete list of Rename button and press SELECT. viewable channels. Auto Set may exclude some channels, such A Rename List menu appears.
  • Page 51 DIRECTV Mobile Receiver/Controller User’s Guide Finding New Channels Adding and Removing Channels Occasionally, new channels are added to the available To add or delete a channel from a selected favorite programming selections. The number of channels that channel list, follow the steps below.

  • Page 52: Filtering The Program Guide

    Setting Favorites and Filters Filtering the Program Guide Category Filter The Category Filter menu allows you to filter the program guide to show just those channels that match your viewing interests. To filter the guide by program categories, such as movies, sports, or news, follow the steps below.

  • Page 53: Selecting Guide Times

    DIRECTV Mobile Receiver/Controller User’s Guide Selecting Guide Times The Guide Times menu provides easy access to future Guide Times programming information. To advance the guide to a future day/time period, follow the steps below. 1. Press the GUIDE button twice while watching TV [or select the Guide Options tab from the main menu].

  • Page 54: Using Watchwizard To Search For Programs

    Setting Favorites and Filters WatchWizard Program Searches Using WatchWizard to Search for Programs WatchWizard allows you to search for programs using criteria such as rating, showtime, language, and category. You can even search for a specific word found in program titles or descriptions. WatchWizard can store up to eight separate searches using any combination of criteria and text.
  • Page 55 DIRECTV Mobile Receiver/Controller User’s Guide To enter text, use the onscreen keyboard (to enter a Viewing Search Results letter on the keyboard, highlight the letter and press To view a list of programs matching your search SELECT). Once you’ve entered the desired text, criteria, highlight the WWResult tab.
  • Page 56 Setting Favorites and Filters Using the Channels Search Channels Search You can also search for channels that offer a specific type of programming by using the category-based channels search. 1. Press the SEARCH button while watching TV [or select the WatchWizard tab from the main menu]. 2.

  • Page 57: Using Access Controls

    Using Access Controls 7 Using Access Controls This section explains how to lock and unlock the system using a passcode. It also explains how to set rating and time limits. Contents Locking & Unlocking the System ....7.3 Setting Ratings Limits .

  • Page 58: Locking & Unlocking The System

    Using Access Controls Locking the Receiver Locking & Unlocking the System To lock the system, follow the steps below. You can easily set limits to restrict the viewing of satellite TV programming. When accompanied by the 1. Press the MENU button to access the main menu. channel lists, these limits provide a great degree of 2.
  • Page 59 DIRECTV Mobile Receiver/Controller User’s Guide 5. The Lock System pop-up panel appears. Enter a Overriding the System Lock four-digit passcode using the remote control’s When the system is locked, inaccessible channels will numeric keypad. show a “limit exceeded” message. To temporarily override the system lock, follow the steps below.

  • Page 60: Setting Ratings Limits

    Using Access Controls Setting Ratings Limits Unlocking the System To remove the lock and all of its restrictions, follow Ratings help you to determine whether a program’s the steps below. content is appropriate for a particular audience. To select the maximum ratings limits that can be viewed 1.

  • Page 61: Setting Time Limits

    DIRECTV Mobile Receiver/Controller User’s Guide 4. Highlight the button for the type of programming Setting Time Limits you want to restrict and press SELECT. You can restrict your system to allow viewing only 5. Highlight the maximum rating you want to allow...
  • Page 62 From The Max Spending button is not applicable button and use the remote control’s numeric to your TracVision system. keypad to set the earliest time. Then highlight the Through button and set the latest time.

  • Page 63: Other Menu Functions

    Future Programs ......8.6 Reading Mail from DIRECTV .....8.8 Setting System Preferences .

  • Page 64: Adjusting Audio Settings

    Other Menu Functions 2. Highlight the menu button for the setting you Adjusting Audio Settings wish to modify: From the Audio Adjustment menu, you can select Default Audio and Alternate Audio languages for default audio and alternate audio. You Your receiver supports alternate audio services. A can also adjust the left/right balance.
  • Page 65 DIRECTV Mobile Receiver/Controller User’s Guide To set up your default and alternate audio languages, To select the alternate audio when watching TV, follow the steps below. follow the steps below. ALT. 1. Press the AUDIO button to access the Audio 1.

  • Page 66: Adjusting Video Settings

    Other Menu Functions Adjusting Video Settings 2. Highlight the menu button for the setting you wish to modify: From the Video Adjustment menu, you can set the screen’s aspect ratio and change the appearance of Screen Ratio onscreen displays. Press SELECT to choose either a 4:3 (standard) or 16:9 (widescreen) screen aspect ratio.

  • Page 67: Using The Program Director To Schedule Future Programs

    DIRECTV Mobile Receiver/Controller User’s Guide Using the Program Director to Scheduling an Event from the Program Director Schedule Future Programs To schedule a program from the Program Director menu, follow the steps below. The Program Director allows you to automatically 1.
  • Page 68 Other Menu Functions 4. Highlight the Schedule 6. Highlight the Start column and use the joystick Schedule Options to View button from the or numeric keypad to set the program’s start Schedule to View ( ) Schedule Options pop- time. Be sure to specify AM or PM (or N for Cancel up menu and press noon, M for midnight if you specified 12:00).

  • Page 69: Reading Mail From Directv

    Deleting a Scheduled Event Reading Mail from DIRECTV To cancel a scheduled event, follow the steps below. DIRECTV uses the Mail feature to send you important information, notify you of special events, 1. Press the MENU button to access the main menu.

  • Page 70: Setting System Preferences

    Other Menu Functions View Mail Setting System Preferences The Preferences menu allows you to customize various system settings. To set system preferences, follow the steps below. 1. Press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT.
  • Page 71 DIRECTV Mobile Receiver/Controller User’s Guide Banner Style 4. Highlight the menu button for the setting you wish to modify: Press SELECT to choose either a Short or Full banner style. A full banner always shows the program Menu Language description within the channel banner; a short banner Press SELECT to choose either English (default) or shows just the program’s title.

  • Page 72: Advanced System Setup Functions

    Other Menu Functions 3. Highlight the menu tab for the advanced function Advanced System Setup Functions you wish to use. Besides the Remote and Preferences menus described Install previously, the System Setup menu provides other The Antenna Setup pane offers three functions: functions, all of which are rarely, if ever, used.
  • Page 73 DIRECTV Mobile Receiver/Controller User’s Guide Info Upgrade The System Information pane lists general The Upgrade pane shows your receiver’s upgrade information about your mobile receiver, including history. Occasionally, DIRECTV will automatically model, ID, access card, and software version. update your receiver’s software.

  • Page 74: Antenna Controls

    Antenna Controls 9 Antenna Controls This section explains how to control the TracVision antenna using the receiver’s onscreen menus. Contents Viewing Current Settings ......9.3 Turning DewShield On/Off .

  • Page 75: Viewing Current Settings

    Current Sat Name of satellite selected for tracking secondary receiver, only “Beeper” and “Receiver Type” settings are available. DewShield* Auto / Off Beeper On / Off Receiver Type Primary / Secondary * DewShield is only available with TracVision R6 systems. 54-0376...

  • Page 76: Turning Dewshield On/Off

    DIRECTV Mobile Receiver/Controller User’s Guide Turning DewShield On/Off TracVision R6 Systems Only The DewShield electronic dew elimination system Change Settings – DewShield (patent pending) keeps the antenna dome clear of dew, Antenna ensuring optimum reception of satellite TV signals Antenna Settings Antenna Controls (moisture weakens satellite signals).

  • Page 77: Turning The Beeper On/Off

    Antenna Controls Turning the Beeper On/Off The mobile receiver beeps to indicate the status of the Change Settings – Beeper antenna. Antenna Antenna Settings 2 beeps = Antenna is powering on Antenna Controls Current Settings Modify Settings Cancel 1 beep = Antenna is powering off Diagnostics Sat Select DewShield Auto...

  • Page 78: Designating The Receiver As Primary Or Secondary

    DIRECTV Mobile Receiver/Controller User’s Guide Designating the Receiver as Follow the steps below to designate the receiver as a primary or secondary receiver. Primary or Secondary 1. Press the MENU button to access the main menu. Each mobile receiver/controller must be designated 2.
  • Page 79 Antenna Controls ANTENNA Light on Secondary Receivers 5. If you want to designate the receiver as the primary receiver, highlight Set Primary. If you The ANTENNA light on secondary receivers will want to designate the receiver as a secondary remain off at all times. Only the primary receiver can receiver, highlight Set Secondary.

  • Page 80: Switching Satellites

    DIRECTV Mobile Receiver/Controller User’s Guide Switching Satellites If your antenna system is configured for multiple Sat Select – Automatic satellites, you can easily switch between the available Antenna satellites either automatically or manually. Antenna Controls Antenna Settings Current Settings Modify Settings...
  • Page 81 Antenna Controls Manual Switching If you prefer, you can switch satellites manually from Sat Select – Manual the Sat Select menu. Antenna Follow the steps below to manually switch to a Antenna Controls Antenna Settings Current Settings Modify Settings different satellite. Diagnostics Sat Select Cancel...

  • Page 82: Changing The List Of Available Satellites

    DIRECTV Mobile Receiver/Controller User’s Guide Changing the List of Available Satellites If your antenna system supports multiple satellites, Antenna Setup you can choose which satellites will be active for your system. Follow the steps below to add or remove satellites from the list of supported satellites.

  • Page 83: 10 Troubleshooting

    Troubleshooting 10 Troubleshooting This section identifies basic problems along with their possible causes and solutions. It also explains what the status lights indicate, how to view diagnostic information, and how to get technical support. Contents 10-1 Five Simple Checks ......10.3 10-2 Troubleshooting Matrix .

  • Page 84: Five Simple Checks

    If none of these are the problem, to call Ext. 722, the receiver may have lost its continue troubleshooting using the remainder of this activation data. To fix this problem, call DIRECTV section as a guide. customer service at 1-800-DIRECTV (347-3288). Be sure the antenna is tracking the satellite when you call.

  • Page 85: Troubleshooting Matrix

    DIRECTV Mobile Receiver/Controller User’s Guide 10-2 Troubleshooting Matrix SYMPTOM System does not power on No video on TV screen Intermittent picture for short intervals System works at rest, but not on the move System does not find satellite System restarts itself...

  • Page 86: Causes And Solutions To Common Problems

    With the vehicle/vessel powered up and the receiver Power Switch turned on, power at the receiver must measure at least 10 VDC (supporting 60 watts) for the TracVision system to work properly. Check the receiver’s power connection and ensure that it is wired to a dedicated circuit.
  • Page 87 For Receiver Not Activated more details about satellite blockage, see Section 1-3, If you can only access the DIRECTV preview “Receiving Satellite TV Signals,” on page 1.5. channels, such as channel 100, while all other...
  • Page 88 Troubleshooting Receiver Lost Activation Information INPUT Button Not Set to Satellite Source If you can only access the DIRECTV preview If satellite programming is not displayed on your TV, channels, such as channel 100, while all other you may have selected an alternate video input. Press channels show a message to call Ext.
  • Page 89 DIRECTV Mobile Receiver/Controller User’s Guide Favorite Channel List Active Receiver Locked Up Since your mobile receiver is a computing If a favorite channel list is active, only channels set up component, it is susceptible to erratic changes in in that list are accessible. Press the remote control’s power and/or signal, like any computer, and these FAV button to cycle through the lists.
  • Page 90 Troubleshooting Ground Loop Generating Electrical Noise RF Converter Too Close to Receiver The system’s audio cables might pick up the electrical The RF converter must be placed at least three feet noise or hum caused by a ground loop on the away from the receiver.

  • Page 91: System Status Lights

    DIRECTV Mobile Receiver/Controller User’s Guide System Status Lights 10-4 System Status Lights Three status lights on the front of the mobile receiver indicate the current status of the system and can help you identify problems. During normal operation, all three status lights should be lit green.
  • Page 92 Indicates Description Antenna is OFF or disconnected, bad power, receiver in Standby, or receiver set to Secondary Green Tracking Antenna is tracking the DIRECTV satellite Green, flashing Searching Antenna is searching for a satellite Orange, flashing* Overload Overload or short circuit detected on the antenna cable...

  • Page 93: Viewing Diagnostic Information

    DIRECTV Mobile Receiver/Controller User’s Guide Diagnostics 10-5 Viewing Diagnostic Information Antenna Follow the steps below to view diagnostics Antenna Controls Current Settings Modify Settings information on the receiver. Diagnostics Sat Select 1. Using your primary receiver, press the MENU Receiver State: OK Antenna State: Tracking button to access the main menu.

  • Page 94: Viewing Serial Numbers

    The receiver and antenna serial numbers appear on Diagnostics Sat Select the screen. TracVision Receiver Ser #: 123456789 TracVision Antenna Ser #: 123456789 If you use this function on a secondary receiver, only the receiver serial number will appear on the screen.

  • Page 95: Viewing Software Versions

    SELECT. Antenna 5. Highlight Show SW Version and press SELECT. Antenna Controls Current Settings Modify Settings The TracVision software versions appear on the Diagnostics Sat Select screen. TracVision Software Versions: Receiver SW Version: DELUXE3 (Revision 4) Version 0.13 (Dec 21 2005 14:46:50) Antenna SW Version: 1.4;...

  • Page 96: Technical Support

    Therefore, if you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer. You can find an authorized technician near you by visiting our website at www.kvh.com/wheretogetservice.

  • Page 97: Appendices

    Appendices Appendices This section provides wiring diagrams and notes for typical TracVision configurations and maps showing the DIRECTV ® satellites’ elevation angles off the horizon. Contents System Wiring Diagrams ......A.3 Elevation Maps .

  • Page 98: System Wiring Diagrams

    A.20 * The original mobile receiver/controller, bundled with the TracVision system, is required in all configurations. It supplies power to the antenna. ** The KVH mobile receiver/controller is a standard-definition unit, not a high-definition (HD) unit, so the system cannot recognize high-definition (HD) channels.
  • Page 99 DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for a Single Mobile Receiver/Controller To Antenna Black Ground Input Power (10-16 VDC) DC Power KVH Mobile Receiver/Controller FUSE (8A) POWER (10-16V DC) Tested to comply This device complies with Part 15 of the FCC rules. Operation is subject...
  • Page 100 System Wiring Diagrams Power Single Mobile Receiver/Controller • The receiver/controller requires a 10-16 volts DC Audio/Video Connections (VDC) power input supporting 60 watts. • To connect the receiver/controller to the TV’s • If vehicle/vessel power fluctuates or is noisy, video input, you can choose either of the KVH recommends that you use an AC/DC following options: power supply to connect power to the...
  • Page 101 DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for Two Mobile Receiver/Controllers To Antenna Primary KVH Mobile Receiver/Controller (12VDC) FUSE (8A) ANTENNA DC Block POWER (10-16V DC) Tested to comply This device complies with Part 15 of the FCC rules. Operation is subject...
  • Page 102 • Splitter Kit, KVH P/N 72-0177 Secondary” on page 9.6. • (TracVision M3/M2 only) A Splitter Kit is included • The primary receiver/controller supplies power in the Extra Receiver Kit (P/N 01-0288-01). to the antenna. It must be turned on in order to use the secondary receiver/controller.
  • Page 103 DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for Three Mobile Receiver/Controllers To Antenna Primary KVH Mobile Receiver/Controller (12VDC) ANTENNA This receiver DC Block FUSE (8A) Tested to comply This device complies with Part 15 of the FCC rules. Operation is subject...
  • Page 104 • Two Splitter Kits, KVH P/N 72-0177 • Only the primary receiver/controller can receive • (TracVision M3/M2 only) A Splitter Kit is included local channels (within the DMA used on your in the Extra Receiver Kit (P/N 01-0288-01). account). •...
  • Page 105 DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for One Mobile Receiver/Controller and One Standard-Def Home Receiver To Antenna KVH Mobile Receiver/Controller (12VDC) FUSE (8A) POWER (10-16V DC) Tested to comply This device complies with Part 15 of the FCC rules. Operation is subject...
  • Page 106 A standard off-the-shelf splitter will not work. Why Do I Need a Destacker? • The output of the TracVision antenna is a special stacked signal, which the mobile receiver/ controller is configured to decode. Since all home receivers are configured to decode unstacked signals, a destacker is needed to convert the antenna’s stacked signal into an unstacked signal.
  • Page 107 DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for One Mobile Receiver/Controller and Two Standard-Def Home Receivers To Antenna KVH Mobile Receiver/Controller (12VDC) This receiver FUSE (8A) Tested to comply This device complies with Part 15 of the FCC rules. Operation is subject...
  • Page 108 A standard off-the-shelf splitter will not work. Why Do I Need a Dual-output Destacker? • The output of the TracVision antenna is a special stacked signal, which the mobile receiver/ controller is configured to decode. Since all home receivers are configured to decode unstacked signals, a dual-output destacker is needed to convert the antenna’s stacked signal into two...
  • Page 109 DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for Two Mobile Receiver/Controllers and One Standard-Def Home Receiver To Antenna Primary KVH Mobile Receiver/Controller (12VDC) ANTENNA DC Block This receiver FUSE (8A) Tested to comply This device complies with Part 15 of the FCC rules. Operation is subject...
  • Page 110 Why Do I Need a Destacker? Two Mobile Receiver/Controllers and One Standard-Def Home Receiver • The output of the TracVision antenna is a special stacked signal, which the mobile receiver/ Components Required controller is configured to decode. Since all home •...
  • Page 111 DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for One Mobile Receiver/Controller and One Standard-Def DVR To Antenna KVH Mobile Receiver/Controller (12VDC) This receiver FUSE (8A) Tested to comply POWER (10-16V DC) This device complies with Part 15 of the FCC rules. Operation is subject...
  • Page 112 Why Do I Need a Dual-output Destacker? • The output of the TracVision antenna is a special stacked signal, which the mobile receiver/ controller is configured to decode. Since all DVRs are configured to decode unstacked signals, a dual-output destacker is needed to convert the antenna’s stacked signal into two unstacked...
  • Page 113 DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for One Mobile Receiver/Controller, One Standard-Def Home Receiver, and One Standard-Def DVR To Antenna KVH Mobile Receiver/Controller (12VDC) This receiver FUSE (8A) POWER (10-16V DC) Tested to comply This device complies with Part 15 of the FCC rules. Operation is subject...
  • Page 114 The multiswitch requires two unstacked inputs. • You will need an active multiswitch to connect Since the output of the TracVision antenna is a multiple components to the TracVision system. stacked signal, the dual-output destacker is used KVH recommends Channel Master model to split the signal into two unstacked signals.
  • Page 115 DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for Two Mobile Receiver/Controllers and One Standard-Def DVR To Antenna Primary KVH Mobile Receiver/Controller (12VDC) ANTENNA This receiver DC Block FUSE (8A) POWER (10-16V DC) Tested to comply This device complies with Part 15 of the FCC rules. Operation is subject...
  • Page 116 Why Do I Need a Dual-output Destacker? channel on the 119 satellite, you would not be • The output of the TracVision antenna is a special able to record a program on the 101 satellite. You stacked signal, which the mobile receiver/ would need to switch to the 101 satellite on the controller is configured to decode.

  • Page 117: Elevation Maps

    Elevation Maps Appendix B Elevation Maps Elevation Map for Satellite 101 Satellite at Equator A.23 54-0376...
  • Page 118 DIRECTV Mobile Receiver/Controller User’s Guide Elevation Map for Satellite 110 Satellite at Equator A.24 54-0376...
  • Page 119 Elevation Maps Elevation Map for Satellite 119 Satellite at Equator A.25 54-0376...
  • Page 120 DIRECTV Mobile Receiver/Controller User’s Guide Elevation Map for Satellite 72.5 Satellite at Equator A.26 54-0376...
  • Page 121 Index Index status, 10.12 blockage, 1.6, 10.3 turn on, 2.3 buttons, remote control, 3.3-3.8 turn off, 2.5 APG load type, 8.10 access card, 8.12 cable status, 10.12 arrows, in program guide, 5.5 accessories, A.3 cabling diagrams, A.3 aspect ratio, 8.5 AC/DC power supply, A.5 Category Filter, 6.7 audio adjustment, 8.3-8.4...
  • Page 122 DIRECTV Mobile Receiver/Controller User’s Guide connecting additional receivers, A.3- diagram, system, 1.4 filter the program guide, 6.7-6.8 A.21 digital video recorder (DVR), A.16-A.21 footprint, satellite, 1.5 connecting a DVR, A.16-A.21 DIRECTOR buttons, 3.7 fuse, 10.5 connectors, receiver, A.4 DIRECTV customer service, 7.4 future programs, 6.8...
  • Page 123 Index lights menu color scheme, 8.5 Voltage, 10.10 ice on antenna, 10.6 menu elements, 4.5 Receiver, 10.10-10.11 icons, channel banner, 4.3 menu functions, table, 4.7-4.9 Antenna, 10.10-10.11 icons, menu, 4.5 menu system, 4.5-4.6 limit exceeded message, 7.4 INFO button, 3.5 moisture on antenna, 10.3 limit access, 7.3-7.7 initialize a new access card, 8.12...
  • Page 124 DIRECTV Mobile Receiver/Controller User’s Guide download, 2.4 multiple, A.3-A.21 filter, 6.7 order additional, 3.10 part numbers, accessories, A.3 future programs, 6.8 power switch, 2.3 passcode, 7.4 load type, 8.10 primary, 9.6, A.7 picture-in-guide, 4.4, 5.10 preferences, 5.9-5.11 repair, 10.9 power indications, 10.10, 10.12 styles, 5.3-5.4...
  • Page 125 Index remote control ID, change, 3.10-3.11 location, 1.5 software versions, 10.14 supported, 9.10 repairs, 10.9 sort the program guide, 5.10 switch, 9.8-9.9 replace batteries, 3.11 spending limit, 7.7 scan for satellites, 8.11 reset system, 10.3 splitter, A.6-A.21 schedule programs, 8.6-8.8 RF converter stacked signal, A.11 SEARCH button, 3.7...
  • Page 126 DIRECTV Mobile Receiver/Controller User’s Guide troubleshoot, 10.1 VOL button, 3.6 troubleshooting matrix, 10.4 Voltage light, 10.10 TURBO button, 3.4 volume, 3.6 TurboTune, 5.7-5.9 turn beeper on/off, 9.5 WatchWizard, 6.9-6.11 turn DewShield on/off, 9.4 weak signal, 10.6 turn off the system, 2.5 weather, inclement, 10.3...
  • Page 127 • 50 Enterprise Center • Middletown, RI 02842-5279 U.S.A . • Phone: (401) 847-3327 • Fax: (401) 849-0045 • E-mail: info@kvh.com © Copyright 2006-2007, KVH Industries, Inc. DIRECTV is a registered trademark of DIRECTV, Inc. KVH, TracVision, and DewShield are official trademarks of KVH Industries, Inc.

This manual is also suitable for:

Tracvision directv mobile receiver/controller

Table of Contents