Troubleshooting; Error Messages - Avision HF-1116B User Manual

6.

Troubleshooting

6.1

Error Messages

If there is error during scanning, the LED light will be flashing in red color and error message
will be displayed. Refer to the following table to clear the error conditions.
Error Message
Insert Memory
Card
Card Full
*Low battery
No image scanned
Format Fails
Calibration Fails
Scanned speed
too fast
Paper jam
* Warning:
1. If "low battery" is indicated on the LCD display, it is recommended to replace the batteries
to prevent possible incomplete scanned images or other operational problems.
2. If 2 AA Alkaline batteries have been used, when battery power is low you may obtain
incomplete scanned images or encounter operational problems before "low batteries" is
indicated on the LCD display.
Root Cause/Code Purpose
1. No memory card inserted.
2. Card not recognized.
Card is full; can't save scanned
image to inserted memory card
Battery power getting low.
1. No scan data detected.
2. Scanner time out.
1. Memory card not recognized.
2. File system is not FAT16/FAT32
Internal check failed and found
calibration data error
Images look distorted. Moving
wand scanner over original too fast.
1. Original has become stuck in
the feeder dock.
2. Original exceeds max. length
(14")
How to restore
1. Insert a memory card.
2. Try a different card.
Free more space or insert a new
micro SD
Replace batteries (or recharge if
using rechargeable batteries).
Wait until message disappears.
Use a different card.
Recalibrate the scanner (see the
"Calibrate Scanner" section.
Move the scanner over the
original slower, and if necessary,
rescan the original.
Remove the scanner from the
feeder dock and then gently pull
the original out of the feed slot.
Or you may press
original.
6-1
User's Manual
TM
card.
to eject the