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3-16
Installation
Error
D
s e
i r c
i t p
n o
Code
Eb 09
Check failed
Eb 10
SUDB recreation
Failed to lock OOB
Eb 11
frequency
No COAC message
Eb 12
received
Eb 13
No DLC message
received
Bad object type or class
Eb 14
No matching Platform
Eb15
ID found
Eb18
Object size mismatch
Eb19
Object size failed range
check
Eb20
Invalid SUDB pointer
DCT5100 Installation Manual
W
h
n e
e
r r
r o
c o
u c
s r
Reset within two minutes of a complete
software object download
After plugging the DCT5100 into an
electrical outlet to begin the boot cycle
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After the LED displays dl, indicating failed
during attempted download
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After the LED displays dl, indicating failed
during attempted download
After the LED displays dl, indicating failed
during attempted download
After plugging the DCT5100 into an
electrical outlet to begin the boot cycle
A
i t c
n o
e R
u q
r i
d e
No action required
because DCT5100
repeats software object
download process
None
Ensure proper cable
connections
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
None
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