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Problem
Burner will not light using knobs or
ignitor.
Burner will not light using a match.
Sudden drop in gas flow or
reduced flame height.
Irregular flame pattern, flame does
not run the full length of burner.
Flame is yellow or orange.
GPC2700JB
Owner's Manual
Troubleshooting
Possible Cause
Wires/or electrode covered with
cooking residue.
Electrode and burners are wet.
Electrode cracked or broken –
sparks at crack.
Wire loose or disconnected.
No gas flow.
Coupling nut and regulator not fully
connected.
Obstruction of gas flow.
Disengagement of burner to valve.
Spider webs or insect nest in
venturi.
Burner ports clogged or blocked.
Tank out of gas.
Excess flow safety device may
have been activated.
Burner ports are clogged or
blocked.
New burner may have residual
manufacturing oils.
Spider webs or insect nest in
venture.
Food residue, grease or seasoning
salt on burner.
Poor alignment of valve to burner
venturi.
24
Prevention/Cure
Clean wire and /or electrode with
rubbing alcohol.
Wipe dry with cloth.
Replace electrode.
Reconnect wire or replace
electrode/wire assembly.
Check if propane tank is empty. If
empty, replace or refill. If propane tank
is not empty, refer to Excessive flow
safety valve reset procedure on
page 21.
Turn the coupling nut about one-half
to three quarters additional turn until
solid stop. Tighten by hand ONLY -
do not use tools.
Clear burner tubes.
Check for bent or kinked hose.
Reengage burner and valve.
Clean venturi.
Clean burner ports.
Check for gas in propane tank.
Refer to the Excessive flow safety
valve reset procedure on page 21.
Clean burner ports.
Burn grill for 15 minutes with the lid
closed.
Clean venturi.
Clean burner.
Assure burner venturi is properly
engaged with valve.
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