Fujitsu MPB3021AT Maintenance Manual page 16

(3) Exchangeable parts in field
The PCA and the DE cannot be replaced separately in the field. Replace the whole disk drive.
(4) Service system and repair
Fujitsu Limited has a disk drive service system and repair facility. When making a request for
repair or parts replacement, you should provide related information usually including:
a) Model name of disk drive, part number (P/N), disk drive revision number, manufacture
serial number (S/N), and date of manufacture of the disk drive
b) Circumstances when the fault occurred
•
Date of trouble occurred
•
System configuration
•
Environmental conditions (including temperature, humidity, and voltage)
c) Fault history of the drive
d) Details of the fault
•
Description of the fault
•
Issued command and specified parameters
•
Status (Status/Error register)
•
Interval of the fault
•
Other information for fault diagnosis
When asking for repair, save all data stored in the disk drive
beforehand. Fujitsu Limited is not responsible for any loss of data
during service and repair.
(5) Notes on handling
a. General notes
a) Vibrations and shocks more severe than allowed will cause fatal damage to the device
so be very careful. Be especially careful when unpacking the device.
b) Do not leave the device in a dusty environment.
c) Because the device uses static sensitive CMOS semiconductors take the following
precautions, be careful of the handling on the following points after the device is
unpacked.
•
Use an antistatic mat where the device is handled and it is recommended that the
body of the handler be grounded.
C141-F024-02EN 1 - 3