Support - Axis 240Q User Manual

AXIS 240Q - System Options
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Backup - To take a backup of all of the parameters, and any user-defined scripts, click this
button. If necessary, it is then possible to return to a previous configuration if settings are
changed and there is unexpected behavior.
Restore - click the Browse button to locate the saved backup file (see above) and then click
the Restore button. The settings will be restored to the previous configuration.
Note:
Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for multi-configurations or for firmware upgrades.

Support

The support overview page provides valuable information on troubleshooting and contact
information, should you require technical assistance.
The System Overview provides a summary of the status of the video server.
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server
Report with your query.
Information - The Log report and the Parameter List also provide valuable information
for troubleshooting and when contacting Axis support service.
Configuration:
Log Level for Log Files - from the drop-down list, select the level of information to be
added to the Log file.
Log Level for Email - from the drop-down list, select the level of information to send as
email and enter the destination email address.