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OUTSIDE CALLS
Placing:
Answering:
Answering ringing over
paging speakers:
INTERCOM CALLS
Placing:
Answering:
HOLD
Placing call on Hold:
Retrieving call:
TRANSFER
Transferring outside
CONFERENCE
Setting up a three-way
conversation:
Responding to Signal Tones
One tone during a call:
Fast busy or warble
tone anytime:
QUICK REFERENCE
Lift handset + Line code number + Dial number
Lift handset
Lift handset + Dial * + 0
Lift handset + Dial extension (if you hear
ring/busy, you may be able to dial 1 to get
through)
If ringing, lift handset. If announced, speak toward
phone or lift handset.
HOLD + Hang up
Lift handset + press HOLD.
Press FTR + Dial extension + Announce call +
call:
Hang up
Establish an outside/Intercom call + HOLD +
Establish next call + HOLD + * + #
A call is waiting to be answered: HOLD + * + C
To alternate between the calls: HOLD + * + S
This means you made a mistake in placing a call
or using a feature. Hang up and start over.
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