Roland EGX-20 User Manual page 48

A screeching sound is heard and engraving takes place at a strange location or is mis-
aligned.
 The machine lost its positioning, possibly because the material became caught on something. Reset the power and redo
the operation from the beginning. The nose cone cannot go beyond differences in level, so go into [Print Setup] and set
the cutting area to a suitable value to prevent movement beyond the edges of the material.
 It is possible that excessive buildup of cuttings has occurred, and some cuttings have gotten inside the machine. Cleaning
thoroughly using a vacuum cleaner or the like. Cleaning should be performed carefully.
 If the problem persists, a breakdown may have occurred. Contact your authorized Roland DG Corp. dealer or service
center.
No engraving is performed when data is sent from the computer.
 If the View light is illuminated, it means that operation is paused. Press the View button to release it.
 The origin point is too far toward the back or right side of the table. Set the origin point again.
The spindle motor does not turn.
 In the [Properties] dialog box of the printer setting, on the [Options] page, there is a setting called [Engrave with spindle
motor stopped]. Check this.
 Applying lubrication may lead to buildup of cuttings that then hardens. Clean away using a brush or the like.
 The spindle motor may have reached the end of its service life. The spindle motor is a consumable part. As a general guide,
we recommend replacing it after every 1,000 hours.
Part of the carriage strikes the material while in the 3D Cutting mode.
 The maximum cutting depth when in the 3D Cutting mode is 7 mm. Check whether you are attempting to create a relief
larger than this.
The cutter holder cannot be removed.
 The cutter holder is reverse-threaded. Turn it clockwise to remove it.
The View light is not illuminated when switching the power on.
 Switch off the power to the EGX-20. Rotate the part in the figure counterclockwise a few turns. Switch on the power, and
make sure whether the View light illuminates.
46 7 Appendix
Spindle motor
Spindle unit
Carriage