Table of Contents
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If you experience any problems with the unit, please take a moment
to look through this chart and see if you can solve the problem
yourself before you call your dealer or a TEAC service center.
General
No power.
e Check the connection to the AC power supply. Check and
make sure the AC source is not a switched outlet and that, if it
is, the switch is turned on. Make sure there is power to the AC
outlet by plugging another item such as a lamp or fan.
e Press the Standby/On button (
Remote control does not work.
e Press the Standby/On button (
e If the batteries are dead, change the batteries.
e Use remote control unit within the range (5 m) and point at
the front panel.
e Clear obstacles between the remote control unit and the
main unit.
e If a strong light is near the unit, turn it off.
Severe hum or noise is heard.
e Place the unit as far away from a TV as possible.
e Make sure the line cords and speaker cables are as far away
from the AC supply as possible.
iPod/iPhone Player
Cannot insert the iPod/iPhone.
e Check if appropriate adapter is inserted to the Dock (page 16).
e Remove dust or obstacles from the Dock and the iPod/
iPhone.
The iPod/iPhone does not play.
e Remove the iPod/iPhone from the Dock, wait a few seconds,
and insert it again.
e Software update may solve the problem. Visit the Apple
website and download the latest iPod/iPhone software
(page 16).
Cannot operate the iPod/iPhone on the unit.
e Select "iPod" as the source.
Cannot operate the iPod/iPhone.
e Make sure the HOLD switch of the iPod/iPhone is not set to
HOLD.
FM Tuner
Cannot listen to any station, or signal is too weak.
e Tune in the station properly.
e Rotate the FM/DAB antenna until you get stations clearly.
36
36
Troubleshooting
) to turn the unit on.
) to turn the unit on.
DAB Tuner
No sound.
e Ensure that the unit has been able to locate DAB stations.
"No stations found" appears on the display.
e Check the position of the antenna.
e Ensure that DAB broadcast covers your area.
Cannot access secondary services.
e Not all services are accompanied by secondary services. If a
secondary service is available, the secondary indicator (">>")
is displayed next to the station name.
Display goes out or displayed "Service not available".
e This may occur if a broadcaster changes the label of a service
or removes the label while you are listening to it. The unit will
try to retune to this station. If the problem persists, follow the
procedure for auto scan on page 19.
A burbling sound is heard on some stations.
e DAB system is able to produce quality audio from a low
level signal, but when the signal level is too low, a "burbling"
sound might be heard. To reduce this, try repositioning your
antenna to gain maximum signal strength.
Internet Radio/Podcast
Cannot connect to the Internet.
e Check if your computer can connect to the Internet using the
same network.
e Enter a correct pass key to the network.
e Check the settings of your network's firewall. The unit needs
access to the following UDP and TCP ports as a minimum: 80,
554, 1755, 5000 and 7070.
Cannot listen to a station/Podcast.
e The broadcaster is having temporary trouble with the Internet
connection.
e Check if your Internet connection is not temporarily
disconnected or disturbed.
Cannot find a station/Podcast in the station list.
e The station/Podcast may not be broadcast at the moment.
e The link of the station/Podcast may be out of date.
e The allowed number of simultaneous listeners of station/
Podcast might have reached the maximum.
e The Internet connection speed is too slow.
e Add the station/Podcast to your own station list by accessing
the Internet radio portal.
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