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RCA IP170 Manual

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  Summary of Contents for RCA IP170

  • Page 2: Interference Information

    Warning: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The RCA IP170 phone is designed for business environment use. It is a full-featured SIP solution, interoperable with most IP PBX and VoIP providers.
  • Page 3: Table Of Contents

    Table of Contents Getting Started Call Forward Packing List Call log Setup the base Accessing call logs Setup the desk phone Call list item management Registration During an active call SIP account Configuration Mute Base Web interface Hold Retrieving the base IP address 5 Call Waiting Input SIP account information Call Transfer...
  • Page 4: Getting Started

    Getting Started Packing List The following components are included in your package: IP DECT Gateway IP170 DECT Desk Phone AC Adaptor (6V, 0.5A) for Desk Phone AC Adaptor (5V, 0.5A) for Gateway 1.5M Ethernet Cable (CAT 5) Quick Setup Guide Setup the base 1.
  • Page 5: Sip Account Configuration

    8. If registration fails, ensure that the base is still in registration mode (with the led blinking blue and amber) and that the base and desk phone are in close proximity, then try again. SIP account Configuration The SIP account can be configured through IP DECT base web interface or desk phone menu. Base Web interface Retrieving the base IP address In order to access the web interface of the base, the IP address is required.
  • Page 6: Desk Phone Menu

    Enter display name, user ID, password, SIP Server, and Outbound Proxy server of the SIP account. Check the Active field to Enable/Disable. Press the “Save” button to confirm. If the SIP settings are configured correctly, the desk phone will now be able to make and receive VOIP calls. Desk phone menu On the desk phone, go to menu “Settings [ VOIP Account Setup”, Select an account to edit and input the information (Account Name, Label, Display Name, Register Name, User Name, Password, SIP Server,...
  • Page 7: Overview

    Overview Base Functions of registration/paging button on the base. The registration/paging button is located on the right hand side of the gateway. When the gateway is powered up, the status LED will be on and amber colored for 5 seconds. After the initialization, the LED status indicators are as follows: LED status Description...
  • Page 8: Desk Phone

    Desk Phone Desk Phone key layout...
  • Page 9: Desk Phone Keys Layout

    Functions of Key on the desk phone Idle Menu Edit Off Hook Press Line 1 Key Line 1 Line 1 Line 1 ** Refer to MMI Line 2 Key Line 2 Line 2 Line 2 ** Refer to MMI Soft Key 1 Logs Back Clear...
  • Page 10 Hold Direct Memory Dial Text & Number Hold Direct Memory Dial Text & Number Hold Direct Memory Dial Text & Number Hold Direct Memory Dial Text & Number Hold Direct Memory Dial Text & Number Hold Direct Memory Dial Text & Number Hold Direct Memory Dial...
  • Page 11 RJ9 Headset Headset ON Headset ON Headset ON Headset ON Missed Call Log Missed Missed Call Log Call Log Volume Up Volume Up Volume Up Volume Down Volume Down Volume Down Speakerphone Speakerphone Speakerphone Speakerphone Speakerphone Mute Mute / Unmute...
  • Page 12: Master Desk Phone

    Master Desk Phone When a SIP account is created on the gateway through desk phone menu, the handset will be set as the master headset of the SIP account. Users of this desk phone can configure the settings in base related to the SIP account through the menu on the master desk phone.
  • Page 13 Contacts Private Directory Accesses local phonebook, Maximum 150 entries Accesses shared phonebook Public Directory which is stored in the gateway, Maximum 300 entries Network Directory Accesses network phonebook by LDAP Call Lists Outgoing Calls Accesses outgoing calls list from the gateway Accesses answered calls list Accepted Calls from the gateway...
  • Page 14 System Network Views the network settings of the gateway Changes desk phone user H/S User Password password. Changes the system Admin System Admin Password Password Upgrades deskphone software Firmgrade Upgrade Resets desk phone settings to Handset Factory Default factory default Base Factory Default Resets base settings to factory default...
  • Page 15: General Settings

    General Settings Phone status Enter “Status” menu. Select item “SIP Account Status” to view the associated SIP accounts status (registered/disabled). Select item “Network Status” to view the base network information. This includes base network type, IP Address, subnet mask, default gateway and DNS. Time and date Enter “Settings”...
  • Page 16: Incoming Calls

    Incoming calls Answering an incoming call When there is an incoming call, pick up the handset, press the speakerphone key or press the headset key to answer the call. Rejecting an incoming call When there is an incoming call, press the “Reject” soft key to reject the call. On the master desk phone, Enter “Services”...
  • Page 17: Call List Item Management

    Call list item management To make call from the call log list, highlight a call log record and pick up the handset or press speakerphone. To save the record to phonebook, highlight a record, press the “Options” soft key and select “Save Number” option.
  • Page 18: Contacts

    Contacts There are two types of contact list. They are private phonebook and shared phone- book. Each desk phone has its own private phonebook. This phonebook holds a maximum of 100 records. These numbers are only viewable to this desk phone. The shared phonebook is stored in the IPDECT gateway and is viewable to all of the desk phones.
  • Page 19: Maintenance Tasks

    Maintenance Tasks User Levels Desk Phone: There are different types of security levels to access the desk phone settings User level password: User with this password is allowed to change call settings (i.e. call waiting) of the desk phone. If the desk phone is the master desk phone of SIP accounts, user can also modify settings (anonymous call/anonymous call reject/ blacklist records/DND and Call forward) of the SIP accounts.
  • Page 20: Desk Phone Keys Configuration

    Desk Phone Keys Programmable keys Speed Dial Keys: On the desk phone, user can program 0-9 keys as speed dial key. Go to the menu. “Services” [“Speed Dial”. Select a key to program the number and decide which account will make the call. Direct Access Keys: On the desk phone, user can program 12 available direct access keys as speed dial key with directory lookup on the LCD display.
  • Page 21: Service

    Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents.
  • Page 22: Warranty

    Contact RCA Customer Care at (800) 511-3180. Our representatives will help you troubleshoot and diagnose the problem. You may be asked to disconnect your RCA telephone from the power source, so you must call from another telephone. If the issue cannot be resolved by our Customer Care Team, you will be issued an RMA (Return Merchandise Authorization) number and be given instructions on how to submit your proof-of-purchase paperwork, And where to send your defective merchandise.
  • Page 23: Product Registration

    Please do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product. Telefield NA Inc. 4915 SW Griffith Dr. #302 Beaverton, Or 97005 RCA is a trademark of RCA Trademark Management S.A. Used under license. © 2014. All rights reserved.