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RCA IP172 User Manual

Ip-dect deskphone
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IP172 I P - D E C T D e s k phone

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  Summary of Contents for RCA IP172

  • Page 1 IP172 I P - D E C T D e s k phone...
  • Page 2: Fcc Rf Radiation Exposure Statement

    Warning: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The RCA IP172 phone is designed for business environment use. It is a full-featured SIP solution, interoperable with most IP PBX and VoIP providers.
  • Page 3 FCC Part 68 and ACTA Customer Information 1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:3F8IPNANIP172. If requested, this number must be provided to the telephone company.
  • Page 4 c) The USOC jack required [RJ45] d) Facility Interface Codes (“FIC”) [N/A] e) Service Order Codes (“SOC”) [N/A] 3F8IPNANIP172] The FCC Registration Number [US: 9. The REN is used to determine the number of devices that may be connected to a telephone line.
  • Page 5: Table Of Contents

    Table of Contents Getting Started Call Forward Packing List Call log Setup the base Accessing call logs Setup the deskphone Call list item management Registration During an active call SIP account Configuration Mute Base Web interface Hold Retrieving the base IP address Call Waiting Input SIP account information via web interface...
  • Page 6: Getting Started

    Getting Started Packing List The following components are included in your package: IP DECT Gateway IP172 DECT Deskphone AC Adaptor (6V, 0.5A) for Deskphone AC Adaptor (5V, 0.5A) for Gateway 1.5M Ethernet Cable (CAT 5) Quick Setup Guide Setup the base Plug the adaptor (5V, 0.5A) into a power output and connect its power...
  • Page 7: Setup The Deskphone

    Note: If inline power (i.e. Power over Ethernet) is provided, do not install the AC adaptor. Make sure the Ethernet cable and switch/hub are PoE compliant. The IP address of the base is assigned dynamically by default. Make sure the router’s DHCP server is on.
  • Page 8: Registration

    Registration On the base: 1. Hold down the page key on the back of the base. 2. After the button is held down for five seconds, the amber led begins blinking amber and blue. The page key can now be released. The base is now in registration mode.
  • Page 9: Sip Account Configuration

    SIP account Configuration The SIP account can be configured through IP DECT base web interface or deskphone menu. Base Web interface Retrieving the base IP address In order to access the web interface of the base, the IP address is required. This information can be obtained from a properly registered deskphone.
  • Page 10: Deskphone Menu

    Enter display name, user id, password, SIP Server and Outbound Proxy server of the SIP account. Check the Active field to Enable/Disable. Press the “Save” button to confirm. If the SIP settings are configured correctly, the deskphone will now be able to make and receive VOIP calls.
  • Page 11: Overview

    Overview Base Functions of registration/paging button on the base. Registration/Paging Button Status LED The registration/paging button is located at the right hand side of the gateway. When the gateway is powered up, the status LED will be on and in amber color for 5 seconds.
  • Page 12: Deskphone

    Deskphone Deskphone key layout Functions of Key on the deskphone Time Idle Menu Edit Off Hook Line 1 Key Short Line 1 Line 1 Line 1 ** Refer to MMI Line 2 Key Short Line 2 Line 2 Line 2 ** Refer to MMI Soft Key 1 Short...
  • Page 13 Left Short Cursor Left Right Short Cursor Right Select on-screen Short Status Select option Navigation Select (Backlight) Line Select Long before Call On Short Text & Number Long Direct Memory Dial Short Text & Number Long Direct Memory Dial Short Text &...
  • Page 14: Master Deskphone

    * Switch upper case / lower case / first capital during Short phonebook Dial name or handset name edit (ABC abc Abc) Long Key Lock Voice Mail (Backlight) Short Voice Mail Voice Mail Voice Mail Voice Mail Outgoing Outgoing Redial Short Call Log Call Log...
  • Page 15 Call Forward Enables/disables call forward function provided by the SIP accounts Configures the DND functions provided by the SIP accounts (*) Call Waiting Enables/disables call waiting function provided by the SIP accounts Blocked Number Accesses the backlist of SIP accounts in the gateway (*) Intercom Calls another deskphone on the same...
  • Page 16 Main Menu Sub Menu Function description Contacts Private Directory Accesses local phonebook, Maximum 150 entries Public Directory Accesses shared phonebook which is stored in the gateway, Maximum 300 entries Call Lists Outgoing Calls Accesses outgoing calls list from the gateway Accepted Calls Accesses answered calls list from the gateway...
  • Page 17 Main Menu Sub Menu Function description System Network Views the network settings of the gateway H/S User Password Changes deskphone user password. System Admin Changes the system Admin Password Password Firmware Version Current firmware version Firmware Upgrade Upgrades deskphone software Handset Factory Resets deskphone settings to factory default Default...
  • Page 18: General Settings

    General Settings Phone status Enter “Status” menu. Select item “SIP Account Status” to view the associated SIP accounts status (registered/disabled). Select item “Network Status” to view the base network information. This includes base network type, IP Address, subnet mask, default gateway and DNS. Time and date Enter “Settings”...
  • Page 19: Anonymous Call

    To make an external call through default line: Enter the number/IP address in pre-dialing page or select a record in phonebook/call log list. Then press the Talk On key or OK key. The default outgoing line will be selected automatically for the call making. To select line before making an external call: Enter the number/IP address in pre-dialing page or select a record in phonebook/call log list.
  • Page 20: Call Forward

    Call Forward On the master deskphone, Enter “Services”  “Call Forward” menu. Highlight the SIP account to enable/disable call forward, highlight & select the call forward options. There are 3 types of call forwarding options: 1) Call forwarding unconditional (Always) - When this is enabled, the incoming call of this account will be forwarded to an external phone number.
  • Page 21: Call Waiting

    Call Waiting When there is a call waiting, you can - press “Accept” soft key to answer the call waiting and put the current call on hold. - press “Reject” soft key to reject the call. Call Transfer During a conversation with an external call, users can press the “Tran” soft key, then enter calling phone number and press the “Tran”...
  • Page 22: Account Settings

    Account Settings SIP Account Setup: Users can only setup SIP Accounts via the Web GUI of the gateway View SIP Account Status: Users can view the status of the accounts which are associated with the deskphone. On the deskphone, go to the menu “Status”  “SIP Account Status”. Network Settings Network setup: You can configure the network type of the base to have static IP address or obtain...
  • Page 23: Deskphone Keys Configuration

    Base: Hold down the page key for 60 seconds then release the key. The settings in base will go back to factory default. Firmware upgrade Deskphone: Go to the menu “System”  “Firmware Upgrade”. The phone will check the avail- ability of new software version.
  • Page 24 Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents.
  • Page 25 • Contact RCA Customer Care at (800) 511-3180. Our representatives will help you troubleshoot and diagnose the problem. As you may be asked to disconnect your RCA telephone from it’s power source, you must call from another telephone. If the issue cannot...
  • Page 26: Product Registration

    • Products purchased or serviced outside the USA • Acts of nature, such as, but not limited to lightning damage • 3rd party products, such as headsets Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary.
  • Page 27 Please do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product. Telefield NA Inc. 4915 SW Griffith Dr. #302 Beaverton, Or 97005 RCA is a trademark of RCA Trademark Management S.A., Used under license. © 2014. All rights reserved.