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Contacting technical support
If you cannot solve a problem using the troubleshooting tips in this chapter, contact technical support.
Click Start, click Help and Support, and then click Contact Support to start a chat session with a
support specialist.
For the fastest possible resolution of your problem, have the following information available when you
call or e-mail:
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ENWW
Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
The computer and docking station model types
Serial numbers for the computer and docking station
Dates the computers and docking station were purchased
Conditions under which the problem occurred
Error messages that have been displayed
Hardware configuration of the computer
Hardware and software you are using
The manufacturer and model of the printer or other accessories connected to the computer and
docking station
Configuration settings, including contents of the system files
Operating system version number and registration number
To display the operating system version number and registration number, click Start, click Help
and Support, and then click System Information. (On some models, the registration number may
be identified in the Operating System table as the Product ID).
Contacting technical support
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