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HP MINI 5103 Maintenance And Service Manual

Hewlett-packard laptop user manual.
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HP Mini 5103
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

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   Summary of Contents for HP HP MINI 5103

  • Page 1: Maintenance And Service Guide

    HP Mini 5103 Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

  • Page 2

    Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3

    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4

    Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 4 Top components ... 5 TouchPad ... 5 Lights ... 6 Buttons ... 7 Keys ... 8 Front components ... 9 Right-side components ... 10 Left-side components ... 11 Display components ...

  • Page 6

    Component replacement procedures ... 36 Service tag ... 36 Device feet ... 37 Battery ... 38 SIM ... 39 Memory module ... 40 Carrying Handle (select models only) ... 41 Keyboard ... 43 Mass storage devices ... 50 WLAN module ... 53 SIM module ...

  • Page 7

    Computer Setup in SUSE Linux ... 94 Starting Computer Setup ... 94 Computer Setup menus ... 94 6 Specifications ... 100 Device specifications ... 100 25.7-cm (10.1-in), high-definition, 16:9, AntiGlare display specifications ... 102 25.7-cm (10.1-in), WSVGA, AntiGlare display specifications ... 103 Hard drive specifications ...

  • Page 8

    viii...

  • Page 9: Product Description

    Graphics Panel Memory Mass storage devices Description HP Mini 5103 Intel® Atom™ Dual core N550 1.5-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-side...

  • Page 10

    Category Optical drive Diskette drive Audio/Visual Modem Ethernet Wireless External media cards Chapter 1 Product description Description ● 320-GB, 7200-RPM NOTE: Not supported by computers with Windows 7 Home Basic or with Windows 7 Starter in select countries and regions. ●...

  • Page 11

    AC adapter includes connector on cable and localized plug support. Battery ● 6 cell Li-Ion (66-Wh) 3.0-Ah ● 4-cell Li-ion (29-Wh) 2.0-Ah Supports HP Kensington Security Lock Preinstalled: Windows 7 Professional 32 Windows 7 Home Premium 32 Windows 7 Starter 32 FreeDOS...

  • Page 12: External Component Identification

    External component identification Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: Select Start >...

  • Page 13: Top Components

    Top components TouchPad Component TouchPad* Left TouchPad button* Right TouchPad button* TouchPad scroll zone *This table describes factory settings. To view or change the pointing device preferences: Select Start > Devices and Printers. Right-click the device representing the computer. Select Mouse settings. Description Moves the pointer and selects or activates items on the screen.

  • Page 14: Lights

    Lights Component Caps lock light QuickWeb light QuickLook light Power light Chapter 2 External component identification Description On—Caps lock is on. On—The Web browser is in use. ● On—The computer is on. ● Off—The computer is off or in Sleep or Hibernation. ●...

  • Page 15: Buttons

    QuickLook button Power button Description ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser. ● When the computer is off, press the button to open HP QuickLook.

  • Page 16: Keys

    Keys Component Windows logo key Windows applications key Embedded numeric keypad keys Function keys Chapter 2 External component identification Description Displays system information when pressed in combination with key. Displays system information when pressed in combination with key. Displays the Windows Start menu. Displays a shortcut menu for items where the cursor is pointed.

  • Page 17: Front Components

    Front components Component Drive light Wireless light Wireless switch Speakers (2) Description Flashing—The hard drive is being accessed. ● Blue—An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber—No wireless devices are detected. NOTE: The wireless light turns amber when the computer turns on and all wireless devices are off.

  • Page 18: Right-side Components

    Right-side components Component SD Card Reader Audio-out (headphone) jack Audio-in (microphone) jack Powered USB port RJ-45 (network) jack Security cable slot Chapter 2 External component identification Description Supports the following optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

  • Page 19: Left-side Components

    Left-side components Component Battery light Power connector External monitor port Vent USB ports (2) Description ● Amber—A battery is charging. ● Turquoise—A battery is close to full charge capacity. ● Flashing amber—A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

  • Page 20: Display Components

    Display components Component Webcam light Webcam Internal microphones (2) Chapter 2 External component identification Description On—The webcam is in use. Records audio and video and captures still photographs. Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones.

  • Page 21: Bottom Components

    Bottom components Component Battery bay Battery release latches (2) SIM slot (select models only) Service tag Memory module compartment Vents (2) Description Holds the battery. Release the battery from the battery bay. Contains a wireless subscriber identity module (SIM). Provides the product brand and series name, serial number (s/n), and product number (p/n) of your computer.

  • Page 22: Carrying Handle

    Carrying handle Select models of the computer have an optional carrying handle that is attached to the bottom of the computer. The handle can be extended by rotating it away from the computer as shown in the following illustration. Chapter 2 External component identification...

  • Page 23: Wireless Antennas

    Wireless antennas On select models of the computer, at least two antennas send and receive signals from one or more wireless devices. Component WWAN antennas (2)* (select models only) WLAN antennas (2)* (select models only) *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 24: Additional Hardware Components

    Additional hardware components Component Power cord* AC adapter Battery* *Batteries and power cords vary in appearance by region and country. Chapter 2 External component identification Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers the computer when the computer is not plugged into external power.

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag located on the bottom of the computer. (1) Product name (2) Product number (3) Serial number (4) Warranty period (5) Model description (select models) Service tag...

  • Page 26: Device Major Components

    Device major components Chapter 3 Illustrated parts catalog...

  • Page 27

    Item Description Display panel assembly (includes 1 webcam, 2 microphones, and 2 WLAN antennas with cables; 2 WWAN antennas with cables on select models) Display assembly components on page 23 assembly spare parts. ● 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam and WWAN option, espresso ●...

  • Page 28

    Item Description ● For use in Greece ● For use in Hungary ● For use in Iceland ● For use in Israel ● For use in Italy ● For use in Japan ● For use in Latin America ● For use in Norway ●...

  • Page 29

    Item Description ● 160-GB, 7200-RPM, SATA Solid state drive (SSD) NOTE: Solid state drive spares include mounting bracket and screws. ● 128-GB, SATA ● 80-GB, SATA Fan and heat sink assembly (includes replacement thermal material) Fan and heat sink assembly (for use with dual-core models) WLAN module Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter ●...

  • Page 30

    Item Description ● Includes Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front- side bus (FSB) for use in the People's Republic of China and Russia ● Includes Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front- side bus (FSB) for use in the People's Republic of China and Russia ●...

  • Page 31: Display Assembly Components

    Display assembly components NOTE: The first figure below shows the non-touch display assembly and the second figure shows the touch-screen display assembly. NOTE: The following figure shows the components of the touch-screen display assembly. The display bezel thickness increases to accommodate the touch-screen glass and board. Item Description Display bezel...

  • Page 32

    Item Description Display hinge kit (Includes left and right display panel hinges) LCD panel NOTE: The non-touch display assembly includes the LCD panel. See the display assembly part number in ● LCD with touch glass for use with high definition display assembly ●...

  • Page 33: Miscellaneous Parts

    Miscellaneous parts Description 40-W, 3-pin Smart AC adapter (for use in all countries and regions) Power cord ● For use in Argentina ● For use in Australia ● For use in Brazil ● For use in Denmark ● For use in Europe ●...

  • Page 34: Sequential Part Number Listing

    Sequential part number listing Spare part number 490371-001 490371-011 490371-021 490371-031 490371-061 490371-081 490371-111 490371-201 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 507707-001 518434-001 518434-002 Chapter 3 Illustrated parts catalog Description Power cord for use in North America Power cord for use in Australia Power cord for use in Europe Power cord for use in Singapore and the United Kingdom Power cord for use in Italy...

  • Page 35

    Spare part number Description 531993-001 Optional WWAN module, Qualcomm EV-DO HSPA (includes mounting bracket) NOTE: Not supported by computers with Linux installed. NOTE: Not supported by computers with HD Enhanced Video Accelerator installed. 535629-001 Battery, 6 cell Li-ion (66 Wh) 3.0 Ah 537921-001 Bluetooth module 538972-001...

  • Page 36

    Spare part number 578364-211 578364-221 578364-231 578364-251 578364-261 578364-281 578364-291 578364-A41 578361–A81 578364-AB1 578364-AD1 578364-B31 578364-B71 578364-BA1 578364-BB1 578364-BG1 578364-DD1 578364-DJ1 579026-001 583004-001 593641-001 593642-001 593643-001 593836–001 598451-001 598452-001 598458-001 598459-001 598460-001 598461-001 598462-001 600370-001 605743-001 606201-001 Chapter 3 Illustrated parts catalog Description Keyboard, 25.7-cm (10.1-in) for use in Hungary Keyboard, 25.7-cm (10.1-in) for use in the Czech Republic...

  • Page 37

    Spare part number Description 606384-001 Optional carrying handle 606970-001 Display back cover with logo for use with non-touch screen, blue 606971-001 Solid state drive (SSD), 128-GB, SATA 607111-001 Base enclosure (includes 2 front and 2 rear device feet) 607177-001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam and WWAN option, red 607178-001 Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use...

  • Page 38

    Spare part number 625729–001 625730–001 626582–001 626583–001 626584–001 627790–001 627791–001 627792–001 Chapter 3 Illustrated parts catalog Description Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam and WWAN option, espresso Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam and WWAN option, espresso System board (including replacement thermal material and RTC battery), Intel Atom N455 1.66- GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) for use in the People's...

  • Page 39: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 40: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the device, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system.

  • Page 41: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 42: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 43: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 44: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 65 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the device. Make special note of each screw size and location during removal and replacement.

  • Page 45: Device Feet

    Device feet The device feet are adhesive-backed rubber pads. The rear feet are attached and the front feet are tethered to the bottom of the base enclosure. NOTE: The front and rear device feet are not interchangeable. Due to the adhesive nature of the rubber pads, they should be replaced after removal.

  • Page 46: Battery

    Battery Description 6 cell Li-ion (66 Wh) 3.0 Ah 4-cell Li-ion (29-Wh) 2.0-Ah Before removing the battery: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device.

  • Page 47: Sim

    NOTE: This section applies only to device models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM: Shut down the computer.

  • Page 48: Memory Module

    Memory module Description Memory module, PC2-6400, shared, 1-GB NOTE: Not supported by computers with Windows 7 Home Basic or with Windows 7 Starter in select countries and regions. Memory module, PC2-6400, shared, 2-MB Before removing the memory module: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system.

  • Page 49: Carrying Handle (select Models Only)

    Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Carrying Handle (select models only) Description Carrying handle (select models only)

  • Page 50

    Lift up (3) and remove the carrying handle from the device. Reverse this procedure to install a carrying handle. Chapter 4 Removal and replacement procedures...

  • Page 51: Keyboard

    Keyboard Description For use in Belgium For use in Brazil For use in Bulgaria For use in the Czech Republic For use in Czechoslovakia, and Slovakia For use in Denmark For use in Europe For use in France For use in French Canada For use in Finland, and Sweden For use only in Germany For use in Greece...

  • Page 52

    Before removing the keyboard: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device. Disconnect the power from the device by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the device.

  • Page 53

    Turn the device right-side up, and release the retention tab (1) on the left side of the keyboard (2). Component replacement procedures...

  • Page 54

    Release the retention tab (1) on the right side of the keyboard (2). Chapter 4 Removal and replacement procedures...

  • Page 55

    Use your right hand to lift up (1) and remove the retention tab from the right side of the top cover (2). Use your right hand to lift up (1) and remove the retention tab from the middle of the top cover (2).

  • Page 56

    Use your left hand to lift up (1) and remove the retention tab from the left side of the top cover (2).. Swing the keyboard forward (1), and slide the keyboard back until its top edge rests on the display assembly (2). NOTE: You can also rest the keyboard upside down on the palm rest to access the keyboard cable.

  • Page 57

    Disconnect the cable (2). Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures...

  • Page 58: Mass Storage Devices

    Mass storage devices NOTE: Each hard drive spare part kit and solid state drive spare part kit includes a bracket and screws. Description Hard drive, 320-GB, 7200-RPM, for use with WWAN option Hard drive, 320-GB, 7200-RPM, SATA Hard drive, 250-GB, 7200-RPM, for use with WWAN option Hard drive, 250-GB, 7200-RPM, SATA Hard drive, 160-GB, 7200-RPM, for use with WWAN option Hard drive, 160-GB, 7200-RPM, SATA...

  • Page 59

    Use the Mylar tab to slide the assembly to the right (3) to disconnect it, and remove the assembly (4). Remove the mounting bracket. On a hard drive: Remove the 4 Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive.

  • Page 60

    Reverse this procedure to install a hard drive or solid state drive. Chapter 4 Removal and replacement procedures...

  • Page 61: Wlan Module

    WLAN module Description Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,...

  • Page 62

    If your device has WWAN capability, remove the SIM (see Remove the following components: Keyboard (see Hard drive or solid state drive (see Remove the WLAN module: Pull back the Mylar shield (1) from WLAN module. Disconnect the wireless antenna cables (2) from the terminals on the WLAN module. Remove the 2 Phillips PM2.0×3.0 screws (3) that secure the WLAN module to the system board.

  • Page 63: Sim Module

    SIM module Description SIM module board (includes cable) Before removing the SIM module: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device.

  • Page 64: Top Cover

    Top cover Description Top cover with TouchPad, black Top cover with TouchPad, red Top cover with TouchPad, blue Dual-core top cover with Touchpad, espresso Before removing the top cover: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system.

  • Page 65

    Remove the 4 Torx T8 2.5×5.0 screws (1), and the 4 Phillips PM2.0×3.0 screws (2) that secure the top cover to the base enclosure. Turn the device right-side up, with the front toward you. Open the device as far as possible. Release the ZIF connector (1) that connects the button board cable to the system board.

  • Page 66

    Lift the back edge of the top cover up and forward (2) to release the clips along the rear edge of the top cover. Release the ZIF connector (1) for the TouchPad button board cable, and disconnect the cable (2) from the system board. Disconnect the speaker cable (3) from the system board, and then remove the top cover.

  • Page 67: Speaker

    Speaker Description Speaker assembly with cable Before removing the speaker assembly: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device.

  • Page 68: Wwan Module

    WWAN module Description WWAN module, Qualcomm EV-DO HSPA (includes mounting bracket) NOTE: Not supported by computers with Linux installed. NOTE: Not supported by computers with the HD Enhanced Video Accelerator installed. CAUTION: The WWAN module and the WLAN module are not interchangeable. To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the device by the governmental agency that regulates wireless devices in your country or region.

  • Page 69

    Remove the WWAN module (3) by pulling the module away from the mini-card slot at an angle. NOTE: The mounting bracket on the right side of the WWAN module is only used with the WWAN module mini-card and secures to the base enclosure with a PM 2.0×2.0 screw. Reverse this procedure to install the WWAN module.

  • Page 70: Rtc Battery

    RTC battery Description RTC battery Before removing the real-time clock (RTC) battery: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device.

  • Page 71: Bluetooth Module

    Bluetooth module Description Bluetooth module Before removing the Bluetooth module: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC Adapter from the computer.

  • Page 72: Power Button Board

    Power button board Description Power button board with cable Before removing the power button board: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device.

  • Page 73: Display Assembly

    Display assembly Description Display assembly (includes 1 webcam, 2 microphones, and 2 WLAN antenna with cables; WWAN antennas with cables on select models) ● 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam and WWAN option, espresso ● 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam and WWAN option, red ●...

  • Page 74

    Description ● WSVGA display assembly w/ touchscreen Display cable kit includes the following cables: ● WLAN antennas (2) with cables ● Dual microphone with cable ● WWAN antennas (2) with cables on select models Display back cover (includes logo) ● For use with touch screen, espresso ●...

  • Page 75

    Remove the display assembly: Disconnect the following cables and grounding tape from the system board and cable routing clips: (1) Display panel cable (2) Display panel cable grounding tape (3) WLAN cables (4) WWAN cables (select models only) (5) Microphone cable CAUTION: Support the display assembly when removing the following screws.

  • Page 76

    To replace the display bezel: Remove the 4 Mylar screw covers (1) from the corners of the display bezel, and then remove the 4 2.5×3.0 screws (2) that secure the display bezel to the back cover. Flex the inside edges of the left and right sides (1), and then the top and bottom (2) of the display bezel until the bezel disengages from the display enclosure.

  • Page 77

    Disconnect the webcam cable (2) from the webcam. Remove the webcam. To replace the non-touch display panel: Remove the 8 Phillips PM2.5×5.0 screws that secure the display panel to the display enclosure. Lift the bottom edge of the display panel up from the display back cover (1). Disengage the display panel cable (2) from the left hinge clip.

  • Page 78

    – or – On touch-screen display assemblies: Remove the 9 Phillips PM2.5×5.0 screws that secure the display panel to the display enclosure. Lift the top edge of the display panel up from the back cover (1). Disengage the display panel cable (2) from the left hinge clip. Disengage the touch-screen display board (3) from the snap hooks on the back cover.

  • Page 79

    To replace the display panel/webcam cable: Turn the display panel over, and peel back the Mylar shield (1) on the back of the display panel. Lift the adhesive strip (2) that secures the cable to the back of the display panel, and disconnect the display panel/webcam cable (3).

  • Page 80

    Release the display panel/webcam cable (1) from the adhesive points (2) along the cable route on the back of the display panel. Remove the display panel/wedcam cable. To replace the display hinges: Remove the 2 Phillips PM2.0×3.0 screws (1) that secure each hinge to the display panel. Remove the hinges (2).

  • Page 81

    Pull the receiver through the tabs (2), and remove the microphone receiver (3). To replace the wireless antennas and cables: Detach the WLAN antennas (1) and the WWAN antennas (2) from the adhesive on the back cover, and then route the cables through the clips (3) that secure them to the display back cover.

  • Page 82: System Board

    System board Description System board (includes processor and replacement thermal material) ● Includes Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) ● Includes Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) for use in the People's Republic of China ●...

  • Page 83

    Remove the system board: Remove the Phillips PM2.0×3.0 screw (1) that secures the bracket over the audio connectors to the base enclosure, and then remove the bracket (2). Remove the bracket that sec On models with the WWAN option installed remove the Phillips PM2.0×2.0 screw (3) that secures the WWAN bracket to the base enclosure, and then remove the WWAN bracket (4).

  • Page 84: Fan And Heat Sink Assembly

    Fan and heat sink assembly Description Fan and heat sink assembly (includes replacement thermal material) Fan and heat sink assembly, for use with dual-core models (includes replacement thermal material) NOTE: To properly ventilate the device, allow at least a 7.6-cm (3-inch) clearance on the left side of the device.

  • Page 85

    Disconnect the fan cable from the system board. Turn the system board right side up. Loosen the 4 Phillips PM2.5×5.0 captive screws (1) that secure the fan and heat sink assembly to the system board. NOTE: The screws are numbered 1 through 4. Follow this order when removing the screws. Remove the Phillips PM2.0×3.0 screw (2) that secures the fan and heat sink assembly to the system board.

  • Page 86

    Reverse this procedure to install the fan and heat sink assembly. Chapter 4 Removal and replacement procedures...

  • Page 87: Computer Setup

    Computer Setup Computer Setup in Windows 7 To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

  • Page 88: Restoring Factory Settings In Computer Setup

    To navigate and select in Computer Setup, follow these steps: Turn on or restart the computer, and then press Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.

  • Page 89: Computer Setup Menus

    Your preferences go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup menus The menu tables in this section provide an overview of the Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.

  • Page 90: Security Menu

    Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Run Disk Sanitizer to destroy all existing data on the primary hard drive.

  • Page 91: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select Language Boot options To do this Change the Computer Setup language. ● Set a Startup Menu delay in seconds. ● Set the MultiBoot Express Boot Popup delay in seconds.

  • Page 92

    ◦ AHCI (Advanced Host Controller Interface) ◦ IDE (Integrated Drive Electronics) ● Enable/disable HP QuickLook. ● Enable/disable HP QuickLook preboot authentication on HP QuickLook boot. ● Enable/disable HP QuickWeb. ● Enable/disable HP QuickWeb: Write Protect (disabled by default). ●...

  • Page 93

    Select Built-in device options Port options Set Security Level Restore Security Defaults To do this ● Enable/disable the wireless switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by default). ●...

  • Page 94: Computer Setup In Windows Vista

    Computer Setup in Windows Vista® Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 95: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 96: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select System Information Set System Date and Time System Diagnostics Reset BIOS security to factory default...

  • Page 97: Security Menu

    Reset/clear the fingerprint reader ownership (select models only; disabled by default). Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ●...

  • Page 98: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select Language Boot Options Device Configurations Chapter 5 Computer Setup To do this Change the Computer Setup language. ● Set a Startup Menu delay (in seconds). ●...

  • Page 99

    Availability of these options varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default).

  • Page 100

    Select Built-In Device Options Chapter 5 Computer Setup To do this ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default). ●...

  • Page 101

    Select Port Options (all are enabled by default) Set Security Level Restore Security Defaults To do this NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ●...

  • Page 102: Computer Setup In Suse Linux

    Computer Setup in SUSE Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 103

    Select Ignore changes and exit Save changes and exit To do this Cancel any changes entered during the current session. Then exit and restart the computer. Save any changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.

  • Page 104: Security Menu

    Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Run Disk Sanitizer to destroy all existing data on the primary hard drive.

  • Page 105: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select Language Boot options To do this Change the Computer Setup language. ● Set a Startup Menu delay in seconds. ● Set the MultiBoot Express Boot Popup delay in seconds.

  • Page 106

    ◦ AHCI (Advanced Host Controller Interface) ◦ IDE (Integrated Drive Electronics) ● Enable/disable HP QuickLook. ● Enable/disable HP QuickLook preboot authentication on HP QuickLook boot. ● Enable/disable HP QuickWeb. ● Enable/disable HP QuickWeb: Write Protect (disabled by default). ●...

  • Page 107

    Select Built-in device options Port options Set Security Level Restore Security Defaults To do this ● Enable/disable the wireless switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by default). ●...

  • Page 108: Specifications

    Specifications Device specifications Dimensions Depth Width Height (at front, non-touch screen) Height (at front, touch screen) Weight 25.7 cm (10.1 in) non-touch screen display equipped with a 3-cell battery, 160-GB hard drive, 1-GB memory, WLAN module, and 2 wireless antennas 25.7 cm (10.1 in) touch screen display equipped with a 3-cell battery, 160-GB hard drive, 1-GB memory, WLAN module, and 2 wireless antennas...

  • Page 109

    Maximum altitude (unpressurized) Operating Non-operating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Metric U.S. -15.24 to 3,048 m -50 to 10,000 ft -15.24 to 12,192 m -50 to 40,000 ft Device specifications 101...

  • Page 110: Cm (10.1-in), High-definition, 16:9, Antiglare Display Specifications

    25.7-cm (10.1-in), high-definition, 16:9, AntiGlare display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Refresh rate Brightness Pixel resolution Pitch Format Configuration Backlight Viewing angle 102 Chapter 6 Specifications 12.52 cm (4.93 in) 22.27 cm (8.77 in) 25.55 cm (10.06 in) 262,144 400:1 (typical) 60 Hz...

  • Page 111: Cm (10.1-in), Wsvga, Antiglare Display Specifications

    25.7-cm (10.1-in), WSVGA, AntiGlare display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Refresh rate Brightness Pixel resolution Pitch (H × V) Format Configuration Backlight Viewing angle 12.52 cm (4.93 in) 22.27 cm (8.77 in) 25.55 cm (10.06 in) 262,144 400:1 (typical) 60 Hz...

  • Page 112: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate (synchronous, maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature (case) * 1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 113: Solid State Drive Specifications

    Solid state drive specifications Performance Sequential read (maximum) Sequential write (maximum) Characteristics Interface Flash type Flash capacity Features Electrical specifications DC supply voltage Standby current Active current Environmental specifications Operating temperature Storage temperature Operating altitude Humidity Shock Vibration (operating) Physical specifications Connector Weight Dimensions (height ×...

  • Page 114: System Resource Specifications

    System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources you can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses.

  • Page 115: Backup And Recovery

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.

  • Page 116: Recovering

    ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a screen shot: Display the screen you want to save.

  • Page 117

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a backup.

  • Page 118: Windows Vista Backup And Recovery

    Windows Vista backup and recovery Use the instructions in this section if Windows Vista is installed on your computer. To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

  • Page 119

    The screen image is added to the document. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optional external optical drive you use.

  • Page 120: Recovering

    Software not installed at the factory must be reinstalled. Personal files must be restored from a backup. If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition. To find the partition, click Start > Computer. NOTE:...

  • Page 121: Suse Linux Backup And Recovery

    The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled.

  • Page 122: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) 114 Chapter 8 Connector pin assignments Signal Audio signal in Audio signal in Ground...

  • Page 123: Audio-out (headphone)

    Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-out (headphone) 115...

  • Page 124: External Monitor

    External monitor 116 Chapter 8 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock...

  • Page 125: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-45 (network) 117...

  • Page 126: Universal Serial Bus

    Universal Serial Bus The USB+ power port on the right side of the computer powers HP USB external devices (see side components on page USB connector under a continuous 2.5-A load. The port is capable of 3 A for <1 ms.

  • Page 127: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the device permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the device meets the requirements for use in the country or region where the equipment is purchased.

  • Page 128: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 129: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.

  • Page 130

    Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

  • Page 131

    Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.

  • Page 132

    Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.

  • Page 133

    Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.

  • Page 134

    Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 135: Index

    Index AC adapter identifying 16 antenna removal 73 spare part number 24, 66 antennas 15 applications key, Windows 8 audio-in (microphone) jack 10 audio-out (headphone) jack 10 audio-in jack pin assignments 114 audio-out jack pin assignments 115 backing up 107, 110 Backup and Restore 107, 108 base enclosure, spare part number 22...

  • Page 136

    32 product description 1 spare part number 20, 50 specifications 104 headphone jack pin assignments 115 HP QuickLook HP SpareKey enrollment 89 internal microphones, identifying 12 128 Index jacks audio-in (microphone) 10 audio-out (headphone) 10 RJ-45 (network) 10...

  • Page 137

    TouchPad 5 SD Card Reader 10 Secondary Battery Fast Charge 91 security cable slot, identifying 10 Security menu always prompt for HP SpareKey enrollment 89 Automatic DriveLock 89 change password 89 Disk Sanitizer 89 DriveLock 89 fingerprint reader reset 89...

  • Page 138

    identifying 5 scrolling regions 5 TPM Embedded Security 89 transporting guidelines 34 TXT (Intel® Trusted Execution Technology) 91 Unified Extensible Firmware Interface (UEFI) mode 90 USB board spare part number 63 USB legacy support 79, 84, 86, 90, 94, 98 USB port pin assignments 118 USB ports, identifying 10, 11...

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