HP Mini 5102 Maintenance And Service Manual

10.1-inch netbook
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HP Mini 5102

Maintenance and Service Guide

SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

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Table of Contents
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Summary of Contents for HP Mini 5102

  • Page 1: Maintenance And Service Guide

    HP Mini 5102 Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 4 Top components ........................... 5 TouchPad ..........................5 Lights ........................... 6 Buttons ..........................7 Keys ............................. 8 Front components ..........................9 Right-side components ........................10 Left-side components ......................... 11 Display components ...........................
  • Page 6 Packaging and transporting guidelines ..........37 Workstation guidelines ..............37 Equipment guidelines ............... 38 Component replacement procedures ....................39 Service tag ......................... 39 Device feet ......................... 40 Battery ..........................41 SIM ............................ 42 Memory module ......................... 43 Keyboard ........................... 45 Mass storage devices ......................
  • Page 7 Starting Computer Setup ....................97 Using Computer Setup ...................... 97 Navigating and selecting in Computer Setup ............ 97 Restoring factory settings in Computer Setup ........... 98 Computer Setup menus ..................... 99 File menu ......................99 Security menu ....................100 System Configuration menu ................101 Computer Setup in SUSE Linux .......................
  • Page 8 9 Power cord set requirements ........................131 Requirements for all countries and regions ..................131 Requirements for specific countries and regions ................132 10 Recycling ..............................133 Battery .............................. 133 Display .............................. 133 Index ................................. 139 viii...
  • Page 9: Product Description

    Product description Category Description Product name HP Mini 5102 Processor Intel® Atom™ N470 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front- side bus (FSB) Intel Atom N450 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) Chipset Intel® NM10 Express Graphics Intel®...
  • Page 10 Category Description ● 250-GB, 7200-RPM NOTE: Not supported by computers with Windows® XP Home. ● 160-GB, 7200-RPM Solid state drive (SSD) Supports the following 6.35-cm (2.50-in) SATA solid state drives: ● 80 GB NOTE: Not supported by computers with Windows® XP Home or with Windows 7 Starter.
  • Page 11 6 cell Li-Ion (66-Wh) 3.0-Ah ● 6 cell Li-ion (55-Wh) 2.55-Ah ● 4-cell Li-ion (29-Wh) 2.0-Ah Security Supports HP Kensington Security Lock Operating system Preinstalled: Windows 7 Professional 32 Windows 7 Professional 32 with Windows XP Pro images Windows 7 Home Premium...
  • Page 12: External Component Identification

    External component identification Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: Select Start >...
  • Page 13: Top Components

    Top components TouchPad Component Description TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. Right TouchPad button* Functions like the right button on an external mouse. TouchPad scroll zone Scrolls up or down.
  • Page 14: Lights

    Lights Component Description Caps lock light On: Caps lock is on. QuickWeb light On: The Web browser is in use. ● QuickLook light On: The computer is on. ● Off: The computer is off or in Sleep or Hibernation. Power light ●...
  • Page 15: Buttons

    Buttons Component Description QuickWeb button ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser. ● QuickLook button When the computer is off, press the button to open HP QuickLook.
  • Page 16: Keys

    Keys Component Description Displays system information when pressed in combination with key. Displays system information when pressed in combination with key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
  • Page 17: Front Components

    Front components Component Description Drive light Blinking: The hard drive is being accessed. ● Wireless light Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is ● Amber: All wireless devices are off. NOTE: The wireless light turns amber when the computer turns on and all wireless devices are off.
  • Page 18: Right-Side Components

    Right-side components Component Description SD Card Reader Supports the following optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled.
  • Page 19: Left-Side Components

    Left-side components Component Description ● Battery light Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity. ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
  • Page 20: Display Components

    Display components Component Description Webcam light On: The webcam is in use. Webcam Records audio and video and captures still photographs. Internal microphones (2) Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones. Chapter 2 External component identification...
  • Page 21: Bottom Components

    Bottom components Component Description Battery bay Holds the battery. Battery release latches (2) Release the battery from the battery bay. SIM slot (select models only) Contains a wireless subscriber identity module (SIM). Service tag Provides the product brand and series name, serial number (s/n), and product number (p/n) of your computer.
  • Page 22: Carrying Handle

    Carrying handle Select models of the computer have an optional carrying handle that is attached to the bottom of the computer. The handle can be extended by rotating it away from the computer as shown in the following illustration. Chapter 2 External component identification...
  • Page 23: Wireless Antennas

    Wireless antennas On select models of the computer, at least 2 antennas send and receive signals from one or more wireless devices. Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWANs). WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area networks (WLANs).
  • Page 24: Additional Hardware Components

    Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country. Chapter 2 External component identification...
  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag located on the bottom of the computer. (1) Product name (4) Warranty period (2) Product number (5) Model description (select models) (3) Serial number Service tag...
  • Page 26: Device Major Components

    Device major components Chapter 3 Illustrated parts catalog...
  • Page 27 Item Description Spare part number Display panel assembly (includes 1 webcam, 2 microphones, and 2 WLAN antennas with cables; 2 WWAN antennas with cables on select models) Display assembly components on page 24 for a comprehensive list of display assembly spare parts. ●...
  • Page 28 Item Description Spare part number ● For use in French Canada 578364-121 ● For use in Finland, and Sweden 578364-B71 ● For use in Germany 578364-041 ● For use in Greece 578364-DJ1 ● For use in Hungary 578364-211 ● For use in Iceland 578364-DD1 ●...
  • Page 29 Item Description Spare part number ● 250-GB, 7200-RPM, SATA 577973-001 ● 160-GB, 7200-RPM, for use with WWAN option 593641-001 ● 160-GB, 7200-RPM, SATA 577972-001 Solid state drive (SSD) NOTE: Solid state drive spares include mounting bracket and screws. ● 128-GB, SATA 606971-001 ●...
  • Page 30 Item Description Spare part number ● For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, 572520-001 Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica,...
  • Page 31 Item Description Spare part number ● Includes Intel Atom N450 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front- 598448-001 side bus (FSB) for use in the People's Republic of China Plastics kit with Bluetooth cable 605743-001 (9a) Bluetooth cable (9b) Audio connector cover (9c) Memory module compartment cover (9d) Blank for Media Card Reader (10)
  • Page 32: Display Assembly Components

    Display assembly components NOTE: The first figure below shows the non-touch display assembly and the second figure shows the touch-screen display assembly. NOTE: The following figure shows the components of the touch-screen display assembly. The display bezel thickness increases to accommodate the touch-screen glass and board. Item Description Spare part number...
  • Page 33 Item Description Spare part number Display hinge kit 577930-001 (Includes left and right display panel hinges) LCD panel NOTE: The non-touch display assembly includes the LCD panel. See the display assembly part number in Device major components on page ● LCD with touch glass for use with high definition display assembly 607113-001 ●...
  • Page 34: Miscellaneous Parts

    Miscellaneous parts Description Spare part number 65-W, 3-pin Smart AC adapter ● For use in all countries and regions except India 463958-001 ● For use in India 577170-001 40-W, 3-pin Smart AC adapter (for use in all countries and regions) 583186-001 Power cord ●...
  • Page 35 Description Spare part number Optional carrying handle (see Carrying handle on page 606384-001 Screw kit 578362-001 Includes the following replacement screws: ● PM1.6×2.5×3.5 ● PM2.0×2.0×6.8 broad head ● PM2.0×2.5 ● PM2.0×3.0×4.0 ● PM2.0x2.5x4.5 ● PM2.5×4.0 ● PM2.5×5.0×5.5 ● PM2.6×4.5 Miscellaneous parts...
  • Page 36: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 463958-001 65-W, 3-pin Smart AC adapter for use in all countries and regions except India 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe 490371-031 Power cord for use in Singapore and the United Kingdom 490371-061...
  • Page 37 Spare part number Description 518434-001 WLAN module, Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 518434-002 WLAN module, Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,...
  • Page 38 Spare part number Description 577928-001 Display back cover with logo for use with non-touch screen, black 577929-001 Display bezel for use with non-touch screen with webcam 577930-001 Display hinge kit (includes left and right display panel hinges and screws) 577931-001 Display panel/webcam cable for use in WSVGA display assembly 577932-001 Display panel/webcam cable for use in high-definition display assembly...
  • Page 39 Spare part number Description 578364-251 Keyboard, 25.7-cm (10.1-in) for use in Russia 578364-261 Keyboard, 25.7-cm (10.1-in) for use in Bulgaria 578364-281 Keyboard, 25.7-cm (10.1=in) for use in Thailand 578364-291 Keyboard, 25.7-cm (10.1-in) for use in Japan 578364-A41 Keyboard, 25.7-cm (10.1-in) for use in Belgium 578364-AB1 Keyboard, 25.7-cm (10.1-in) for use in Taiwan 578364-AD1...
  • Page 40 Spare part number Description 598453-001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam 598454-001 Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam, black 598455-001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam and WWAN option, black 598456-001 Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use...
  • Page 41 Spare part number Description 607183-001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam and WWAN option, blue 607184-001 Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam and WWAN option, blue Sequential part number listing...
  • Page 42: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 43: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the device, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system.
  • Page 44: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
  • Page 45: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 46: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 47: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 65 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the device. Make special note of each screw size and location during removal and replacement.
  • Page 48: Device Feet

    Device feet The device feet are adhesive-backed rubber pads. The rear feet are attached and the front feet are tethered to the bottom of the base enclosure. NOTE: The front and rear device feet are not interchangeable. Due to the adhesive nature of the rubber pads, they should be replaced after removal.
  • Page 49: Battery

    Battery Description Spare part number 6 cell Li-ion (66 Wh) 3.0 Ah 535629-001 6 cell Li-ion battery (55 Wh) 2.55 Ah 579027-001 4-cell Li-ion (29-Wh) 2.0-Ah 579026-001 Before removing the battery, follow these steps: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system.
  • Page 50: Sim

    NOTE: This section applies only to device models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.
  • Page 51: Memory Module

    Memory module Description Spare part number Memory module, PC2-6400, shared, 2048-MB 598858-001 NOTE: Not supported by computers with Windows® XP Home SP3, or with Windows 7 Starter installed. Memory module, PC2-6400, shared, 1024-MB 598861-001 Before removing the memory module, follow these steps: Shut down the device.
  • Page 52 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Chapter 4 Removal and replacement procedures...
  • Page 53: Keyboard

    Keyboard Description Spare part number For use in Belgium 578364-A41 For use in Brazil 578364-201 For use in Bulgaria 578364-261 For use in the Czech Republic 578364-221 For use in Czechoslovakia, and Slovakia 578364–A81 For use in Denmark 578364-081 For use in Europe 578364-B31 For use in France 578364-051...
  • Page 54 Before removing the keyboard: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device. Disconnect the power from the device by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the device.
  • Page 55 Turn the device right-side up, and release the retention tab (1) on the left side of the keyboard (2). Component replacement procedures...
  • Page 56 Release the retention tab (1) on the right side of the keyboard (2). Chapter 4 Removal and replacement procedures...
  • Page 57 Use your right hand to lift up (1) and remove the retention tab from the right side of the top cover (2). Use your right hand to lift up (1) and remove the retention tab from the middle of the top cover (2).
  • Page 58 Use your left hand to lift up (1) and remove the retention tab from the left side of the top cover (2).. Swing the keyboard forward (1), and slide the keyboard back until its top edge rests on the display assembly (2). NOTE: You can also rest the keyboard upside down on the palm rest to access the keyboard cable.
  • Page 59 Disconnect the cable (2). Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures...
  • Page 60: Mass Storage Devices

    Mass storage devices NOTE: Each hard drive spare part kit and solid state drive spare part kit includes a bracket and screws. Description Spare part number Hard drive, 320-GB, 7200-RPM, for use with WWAN option 593643-001 Hard drive, 320-GB, 7200-RPM, SATA 577974-001 Hard drive, 250-GB, 7200-RPM, for use with WWAN option 593642-001...
  • Page 61 Use the Mylar tab to slide the assembly to the right (3) to disconnect it, and remove the assembly (4). Remove the mounting bracket. On a hard drive: Remove the 4 Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive.
  • Page 62 Reverse this procedure to install a hard drive or solid state drive. Chapter 4 Removal and replacement procedures...
  • Page 63: Wlan Module

    WLAN module Description Spare part number Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 575920-001 Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, 518434-001 Puerto Rico, Trinidad and Tobago, the U.S.
  • Page 64 Description Spare part number ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. 504593-003 Virgin Islands ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 504593-004 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,...
  • Page 65 Remove the WLAN module: Pull back the Mylar shield (1) from WLAN module. Disconnect the wireless antenna cables (2) from the terminals on the WLAN module. Remove the 2 Phillips PM2.0×3.0 screws (3) that secure the WLAN module to the system board. (The module tilts up.) Remove the WLAN module (4) by pulling the module away from the slot at an angle.
  • Page 66: Sim Module

    SIM module Description Spare part number SIM module board (includes cable) 577923-001 Before removing the SIM module, follow these steps: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device.
  • Page 67: Top Cover

    Top cover Description Spare part number Top cover with TouchPad, black 577926-001 Top cover with TouchPad, red 598461-001 Top cover with TouchPad, blue 598462-001 Before removing the top cover, follow these steps: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system.
  • Page 68 Turn the device right-side up, with the front toward you. Open the device as far as possible. Release the ZIF connector (1) that connects the button board cable to the system board. NOTE: If not done when removing the WLAN module on page 55, release any WLAN cable routed along the top cover.
  • Page 69 Release the ZIF connector (1) for the TouchPad button board cable, and disconnect the cable (2) from the system board. Disconnect the speaker cable (3) from the system board, and then remove the top cover. Reverse this procedure to install the top cover. Component replacement procedures...
  • Page 70: Speaker

    Speaker Description Spare part number Speaker assembly with cable 577967-001 Before removing the speaker assembly, follow these steps: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device.
  • Page 71: Wwan Module

    WWAN module Description Spare part number WWAN module, Qualcomm EV-DO HSPA (includes mounting bracket) 531993-001 NOTE: Not supported by computers with Linux installed. NOTE: Not supported by computers with the HD Enhanced Video Accelerator installed. CAUTION: The WWAN module and the WLAN module are not interchangeable. To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the device by the governmental agency that regulates wireless devices in your country or region.
  • Page 72 Remove the WWAN module (3) by pulling the module away from the mini-card slot at an angle. NOTE: The mounting bracket on the right side of the WWAN module is only used with the WWAN module mini-card and secures to the base enclosure with a PM 2.0×2.0 screw. Reverse this procedure to install the WWAN module.
  • Page 73: Rtc Battery

    RTC battery Description Spare part number RTC battery 507707-001 Before removing the real-time clock (RTC) battery, follow these steps: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Disconnect all external devices connected to the device.
  • Page 74: Bluetooth Module

    Bluetooth module Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 75: Power Button Board

    Power button board Description Spare part number Power button board with cable 598451-001 Before removing the power button board, follow these steps: Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system.
  • Page 76: Display Assembly

    Display assembly Description Spare part number Display assembly (includes 1 webcam, 2 microphones, and 2 WLAN antenna with cables; WWAN antennas with cables on select models) ● 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with 598456-001 webcam and WWAN option, black ●...
  • Page 77 Description Spare part number ● For use with WSVGA display assembly 607112-001 Webcam module 577927-001 Display panel/webcam cable ● For use in high-definition display assembly 577932-001 ● For use in WSVGA display assembly 577931-001 Display cable kit includes the following cables: 577933-001 ●...
  • Page 78 Remove the display assembly: Disconnect the following cables and grounding tape from the system board and cable routing clips: (1) Display panel cable (2) Display panel cable grounding tape (3) WLAN cables (4) WWAN cables (select models only) (5) Microphone cable CAUTION: Support the display assembly when removing the following screws.
  • Page 79 If it is necessary to replace the display bezel, perform the following steps: Remove the 4 Mylar screw covers (1) from the corners of the display bezel, and then remove the 4 2.5×3.0 screws (2) that secure the display bezel to the back cover. Flex the inside edges of the left and right sides (1), and then the top and bottom (2) of the display bezel until the bezel disengages from the display enclosure.
  • Page 80 Disconnect the webcam cable (2) from the webcam. Remove the webcam. If it is necessary to replace the non-touch display panel, perform the following steps: Remove the 8 Phillips PM2.5×5.0 screws that secure the display panel to the display enclosure. Lift the bottom edge of the display panel up from the display back cover (1).
  • Page 81 – or – On touch-screen display assemblies: Remove the 9 Phillips PM2.5×5.0 screws that secure the display panel to the display enclosure. Lift the top edge of the display panel up from the back cover (1). Disengage the display panel cable (2) from the left hinge clip. Disengage the touch-screen display board (3) from the snap hooks on the back cover.
  • Page 82 If it is necessary to replace the display panel/webcam cable, use the following steps: Turn the display panel over, and peel back the Mylar shield (1) on the back of the display panel. Lift the adhesive strip (2) that secures the cable to the back of the display panel, and disconnect the display panel/webcam cable (3).
  • Page 83 Release the display panel/webcam cable (1) from the adhesive points (2) along the cable route on the back of the display panel. Remove the display panel/wedcam cable. If it is necessary to replace the display hinges, perform the following steps: Remove the 2 Phillips PM2.0×3.0 screws (1) that secure each hinge to the display panel.
  • Page 84 Pull the receiver through the tabs (2), and remove the microphone receiver (3). If it is necessary to replace the wireless antennas and cables, perform the following steps: Detach the WLAN antennas (1) and the WWAN antennas (2) from the adhesive on the back cover, and then route the cables through the clips (3) that secure them to the display back cover.
  • Page 85: System Board

    System board Description Spare part number System board (includes processor and replacement thermal material) ● Includes Intel Atom N470 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus 598449-001 (FSB) ● Includes Intel Atom N470 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus 598450-001 (FSB) for use in the People's Republic of China ●...
  • Page 86 On models with the WWAN option installed remove the Phillips PM2.0×2.0 screw (3) that secures the WWAN bracket to the base enclosure, and then remove the WWAN bracket (4). Grasp the system board at the midpoint of the board (1), and tilt it up to the left (2). Remove the audio connector cover and pull the system board (3) out to the right at an angle to remove the system board from the base enclosure.
  • Page 87: Fan And Heat Sink Assembly

    Fan and heat sink assembly Description Spare part number Fan and heat sink assembly (includes replacement thermal material) 598452-001 NOTE: To properly ventilate the device, allow at least a 7.6-cm (3-inch) clearance on the left side of the device. The device uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 88 Disconnect the fan cable from the system board. Turn the system board right side up. Loosen the 4 Phillips PM2.5×5.0 captive screws (1) that secure the fan and heat sink assembly to the system board. NOTE: The screws are numbered 1 through 4. Follow this order when removing the screws. Remove the Phillips PM2.0×3.0 screw (2) that secures the fan and heat sink assembly to the system board.
  • Page 89 Reverse this procedure to install the fan and heat sink assembly. Component replacement procedures...
  • Page 90: Computer Setup

    Computer Setup Computer Setup in Windows 7 To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.
  • Page 91: Restoring Factory Settings In Computer Setup

    To navigate and select in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
  • Page 92: Computer Setup Menus

    Your preferences go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup menus The menu tables in this section provide an overview of the Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.
  • Page 93: Security Menu

    Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive.
  • Page 94: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot options Set a Startup Menu delay in seconds. ● Set the MultiBoot Express Boot Popup delay in seconds.
  • Page 95 ◦ AHCI (Advanced Host Controller Interface) ◦ IDE (Integrated Drive Electronics) ● Enable/disable HP QuickLook. ● Enable/disable HP QuickLook preboot authentication on HP QuickLook boot. ● Enable/disable HP QuickWeb. ● Enable/disable HP QuickWeb: Write Protect (disabled by default). ●...
  • Page 96 Select To do this ● Built-in device options Enable/disable the wireless switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by default). ● Set the wake on LAN state. ◦ Disabled ◦...
  • Page 97: Computer Setup In Windows Vista

    Computer Setup in Windows Vista Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
  • Page 98: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...
  • Page 99: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...
  • Page 100: Security Menu

    Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ● DriveLock Passwords Enable/disable DriveLock on any computer hard drive (enabled by default).
  • Page 101: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ● Enable/disable MultiBoot (enabled by default). ●...
  • Page 102 Availability of these options varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default).
  • Page 103 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default). ● Enable/disable the embedded Bluetooth® device radio (enabled by default).
  • Page 104 Select To do this Port Options (all are enabled by default) NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the...
  • Page 105: Computer Setup In Windows Xp

    Computer Setup in Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
  • Page 106: Restoring Factory Settings In Computer Setup

    Select the File, Security, Diagnostics, or System Configuration menu. To exit Computer Setup, choose one of the following methods: ● To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. –...
  • Page 107: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of the Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...
  • Page 108: Security Menu

    Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive.
  • Page 109: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot options Set a Startup Menu delay in seconds. ● Set the MultiBoot Express Boot Popup delay in seconds.
  • Page 110 ◦ AHCI (Advanced Host Controller Interface) ◦ IDE (Integrated Drive Electronics) ● Enable/disable HP QuickLook. ● Enable/disable HP QuickLook preboot authentication on HP QuickLook boot. ● Enable/disable HP QuickWeb. ● Enable/disable HP QuickWeb: Write Protect (disabled by default). ●...
  • Page 111 Select To do this ● Built-in device options Enable/disable the wireless button state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by default). ● Set the wake on LAN state. ◦ Disabled ◦...
  • Page 112: Computer Setup In Suse Linux

    Computer Setup in SUSE Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
  • Page 113 Select To do this Ignore changes and exit Cancel any changes entered during the current session. Then exit and restart the computer. Save changes and exit Save any changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.
  • Page 114: Security Menu

    Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive.
  • Page 115: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot options Set a Startup Menu delay in seconds. ● Set the MultiBoot Express Boot Popup delay in seconds.
  • Page 116 ◦ AHCI (Advanced Host Controller Interface) ◦ IDE (Integrated Drive Electronics) ● Enable/disable HP QuickLook. ● Enable/disable HP QuickLook preboot authentication on HP QuickLook boot. ● Enable/disable HP QuickWeb. ● Enable/disable HP QuickWeb: Write Protect (disabled by default). ●...
  • Page 117 Select To do this ● Built-in device options Enable/disable the wireless switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by default). ● Set the wake on LAN state. ◦ Disabled ◦...
  • Page 118: Specifications

    Specifications Device specifications Metric U.S. Dimensions Depth 18.0 cm 7.09 in Width 26.17 cm 10.30 in Height (at front, non-touch screen) 2.32 cm 0.91 in Height (at front, touch screen) 2.48 cm 0.98 in Weight 25.7 cm (10.1 in) non-touch screen display equipped with a 1.2 kg 2.64 lb 3-cell battery, 160-GB hard drive, 1-GB memory, WLAN...
  • Page 119 Metric U.S. Maximum altitude (unpressurized) Operating -15.24 to 3,048 m -50 to 10,000 ft Non-operating -15.24 to 12,192 m -50 to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.
  • Page 120: Cm (10.1-In), High-Definition, 16:9, Antiglare Display Specifications

    25.7-cm (10.1-in), high-definition, 16:9, AntiGlare display specifications Dimensions Height 12.52 cm (4.93 in) Width 22.27 cm (8.77 in) Diagonal 25.55 cm (10.06 in) Number of colors 262,144 Contrast ratio 400:1 (typical) Refresh rate 60 Hz Brightness 200 nits (typical) Pixel resolution Pitch 0.1630 mm Format...
  • Page 121: Cm (10.1-In), Wsvga, Antiglare Display Specifications

    25.7-cm (10.1-in), WSVGA, AntiGlare display specifications Dimensions Height 12.52 cm (4.93 in) Width 22.27 cm (8.77 in) Diagonal 25.55 cm (10.06 in) Number of colors 262,144 Contrast ratio 400:1 (typical) Refresh rate 60 Hz Brightness 200 nits (typical) Pixel resolution Pitch (H ×...
  • Page 122: Hard Drive Specifications

    Hard drive specifications 320 GB* 250 GB* 160 GB* Dimensions Height 9.5 mm (0.37 in) 9.5 mm (0.37 in) 9.5 mm (0.37 in) Width 70 mm (2.75 in) 70 mm (2.76 in) 70 mm (2.76 in) Weight 115 g (4.06 oz) 115 g (4.06 oz) 115 g (4.06 oz) Interface type...
  • Page 123: Solid State Drive Specifications

    Solid state drive specifications Performance Sequential read (maximum) 250 MB/s Sequential write (maximum) 70 MB/s Characteristics Interface SATA revision 2.6 Flash type MLC (LBG) NAND Flash capacity 60 GB, 128 GB Features ATA Security; ATA-7 ;SATA 2.6; DIPM Electrical specifications DC supply voltage 5.0 V ±5% Standby current...
  • Page 124: System Resource Specifications

    System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources you can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses.
  • Page 125: Backup And Recovery

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.
  • Page 126: Recovering

    ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a screen shot: Display the screen you want to save.
  • Page 127 The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a backup.
  • Page 128: Windows Vista Backup And Recovery

    Windows Vista backup and recovery Use the instructions in this section if Windows Vista is installed on your computer. To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
  • Page 129 The screen image is added to the document. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optional external optical drive you use.
  • Page 130: Recovering

    Software not installed at the factory must be reinstalled. Personal files must be restored from a backup. If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition. To find the partition, click Start > Computer. NOTE:...
  • Page 131: Windows Xp Backup And Recovery

    The recovery process reinstalls the original operating system as well as software and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.
  • Page 132 Follow the on-screen instructions to install the operating system. After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc. Follow the on-screen instructions to install the drivers and programs. NOTE: For additional information, go to Help and Support. 124 Chapter 7 Backup and recovery...
  • Page 133: Suse Linux Backup And Recovery

    The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled.
  • Page 134: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground 126 Chapter 8 Connector pin assignments...
  • Page 135: Audio-Out (Headphone)

    Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-out (headphone) 127...
  • Page 136: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 128 Chapter 8 Connector pin assignments...
  • Page 137: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-45 (network) 129...
  • Page 138: Universal Serial Bus

    Data - Data + Ground The USB+ power port on the right side of the computer powers HP USB external devices (see Right- side components on page 10). The port provides a minimum of 4.75 V measpin on the ured at the USB connector under a continuous 2.5-A load.
  • Page 139: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the device permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the device meets the requirements for use in the country or region where the equipment is purchased.
  • Page 140: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...
  • Page 141: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 142 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 143 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 144 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 145 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 146 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
  • Page 147: Index

    Index LAN/WLAN switching 95 Security AC adapter microphone 95 menu 85, 92, 100, 106 identifying 16 modem 95 System Configuration AC adapter, spare part Network Interface Controller menu 86, 93, 101, 107 number 26 (LAN) 95 connector, power 11 antenna Notebook Upgrade Bay 95 connectors removal 76...
  • Page 148 1394 port 96 headphone jack memory module eSATA port 96 pin assignments 127 product description 1 ExpressCard slot 96 HP QuickLook removal 43 flash media reader 96 HP SpareKey enrollment 92 spare part number 23, 43 parallel port 96 140 Index...
  • Page 149 115 security cable slot, identifying 10 panels 1 system resources 116 Security menu pointing device 3 static-shielding materials 38 always prompt for HP ports 3 switch, wireless 9 SpareKey enrollment 92 power requirements 3 system board Automatic DriveLock 92...
  • Page 150 WLAN module tools required 34 removal 55 top cover spare part number 55 removal 59 workstation guidelines 37 spare part number 20, 59 WWAN module TouchPad removal 63 buttons 5 spare part number 63 identifying 5 scrolling regions 5 TPM Embedded Security 92 transporting guidelines 37 TXT (Intel®...

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