HP ENVY 13 User Manual page 64

NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation
before shutdown is possible.
1. Save your work and close all open programs.
2. Click Start.
3. Click Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the
following emergency procedures in the sequence provided:
●
Press ctrl+alt+delete, and then click the Power button.
●
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power and remove the battery.
54 Chapter 6 Power management