HP Pavilion 11 x360 PC Maintenance And Service Manual
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HP Pavilion 11 x360 PC Maintenance And Service Manual

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HP Pavilion 11 x360 PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

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Summary of Contents for HP Pavilion 11 x360 PC

  • Page 1 HP Pavilion 11 x360 PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 DVD change without notice. The only warranties for drive to install the Windows 7 software and HP products and services are set forth in take full advantage of Windows 7 functionality. the express warranty statements http://windows.microsoft.com/en-us/...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 4 Right side ................................4 Left side ................................. 5 Display ................................... 7 Changing your notebook to an entertainment stand ................. 8 Changing your notebook to a tablet ....................8 Top ..................................
  • Page 6 Power connector cable ........................59 System board ............................ 60 Keyboard ............................62 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ..............64 Starting Setup Utility (BIOS) ..........................64 Updating the BIOS ..............................64 Determining the BIOS version ......................64 Downloading a BIOS update ......................
  • Page 7 Changing the computer boot order ................72 Removing the HP Recovery partition ....................72 9 Power cord set requirements ........................73 Requirements for all countries ........................... 73 Requirements for specific countries and regions ....................73 10 Recycling ..............................75 Index ................................76...
  • Page 8 viii...

  • Page 9: Product Description

    Optical drive Support for external 9.5 mm tray load, SATA, DVD+/-RW DL SuperMulti drive only Audio and video Integrated HP TrueVision camera: HD (1280×720 by 30 frames per second), fixed (no tilt), with activity light Realtek ALC3227-CG audio codec Two speakers...
  • Page 10 Support for the following WWAN formats: HP hs3110 HSPA+ Mobile Broadband Module Compatible with Miracast-certified devices External media cards HP Multi-Format Digital Media Card Reader with push-push technology. Supports SD/SDHC/SDXC. SIM card slot Ports ● AC adapter: HP Smart pin plug (4.5-mm barrel) ●...
  • Page 11 Category Description ● 45-W HP Smart AC adapter (non-PFC, with 26.5 mm z-height adapter [non-slim]) (not for India/People’s Republic of China) ● 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) (only for India/People’s Republic of China) Embedded 2-cell, 29-Wh, Li-ion battery...

  • Page 12: External Component Identification

    Description ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. SIM slot (select models only) Supports a wireless subscriber identity module (SIM). Memory card reader Reads optional memory cards that store, manage, share, or access information.

  • Page 13: Left Side

    Left side Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Power button ●...
  • Page 14 For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app.

  • Page 16: Changing Your Notebook To An Entertainment Stand

    Changing your notebook to an entertainment stand To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees). Changing your notebook to a tablet To change your notebook to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360 degrees).

  • Page 17: Top

    TouchPad Component Description TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Speakers Component Description...

  • Page 18: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on. Chapter 2 External component identification...

  • Page 19: Keys

    Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key, the spacebar, or the key. Windows key Returns you to the Start screen from an open app or the Windows desktop.

  • Page 20: Service Tag And Pcid Label

    Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Serial number (s/n) (1). This is an alphanumeric identifier that is unique to each product. ●...

  • Page 21: Pcid Label

    PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer. Windows 8 models Non-Windows 8 models Service tag and PCID label...

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Item Component Spare part number Display assembly (11.6-in [29.5-cm], AG, SVA, LED TouchScreen) (includes webcam/...
  • Page 23 Item Component Spare part number Top cover (includes TouchPad) For use in silver models 756116-001 For use in red models 759976-001 TouchPad button board (includes bracket and cable) not spared Power connector cable 755727-001 Keyboard For use in Belgium 755896-A41 For use in Brazil 755896-201 For use in Bulgaria...
  • Page 24 Item Component Spare part number Speaker Kit (includes left and right speakers and cable) 755738-001 RTC battery (includes cable) 755735-001 Heat sink (includes replacement thermal material) 755728-001 (10) 755729-001 (11) Power button board (includes cable) 755733-001 (12) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 500-GB, 5400-rpm, 7.0-mm 683802-005 500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm...

  • Page 25: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display enclosure 739573-001 For use in silver models 758845-001 For use in red models 758846-001 Display cable 761350-001 Webcam 758848-001 Display hinge covers For use in red models 758847-001 For use in silver models 759503-001 Display assembly subcomponents...

  • Page 26: Mass Storage Devices

    External DVD±RW Double-Layer with SuperMulti Drive 747080-001 Miscellaneous parts Component Spare part number AC adapter 45-W HP Smart AC adapter (non-PFC, 4.5-mm, non-slim) 741727-001 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) 714657-001 Power cord (3-pin, black, 1.83-m): For use in Argentina...

  • Page 27: Sequential Part Number Listing

    8-GB memory module (PC3L, 12800, 1600-MHz) 709848-005 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 714657-001 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) 732000-005 500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard Drive Hardware Kit, spare part number 755740-001.
  • Page 28 Spare part number Description 755724-001 System board equipped with an Intel Pentium N3520 processor and a non-Windows 8 operating system (includes replacement thermal material) 755724-501 System board equipped with an Intel Pentium N3520 processor and the Windows 8.1 Standard operating system (includes replacement thermal material) 755726-001 Bottom cover for use in silver models...
  • Page 29 Spare part number Description 755896-DB1 Keyboard for use in Canada (includes keyboard cable and TouchPad) 755896-DH1 Keyboard for use in Denmark, Finland, and Norway (includes keyboard cable and TouchPad) 755896-FL1 Keyboard for use in the Czech Republic and Slovakia (includes keyboard cable and TouchPad) 756108-001 11.6-in [29.5-cm], AG, SVA, LED TouchScreen display assembly for use in red models with WWAN 756116-001...

  • Page 30: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 31: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 32: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 33: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 34 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 35: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures This chapter provides removal and replacement procedures for Authorized Service Provider only parts.

  • Page 36: Bottom Cover

    Bottom cover Description Spare part number Bottom cover for use in red models 755725-001 Bottom cover for use in silver models 755726-001 Bottom cover for use in red models with WWAN 755743-001 Bottom cover for use in silver models with WWAN 755744-001 Rubber Kit (includes rear feet) 755736-001...
  • Page 37 Remove the two Phillips PM2.5×8.0 screws (1) and the seven Phillips PM2.0×7.0 screws (2) that secure the bottom cover to the computer. Separate the bottom cover from the computer by lifting up at the seam near the display hinges (1), and then lift the cover up and off the computer (2) far enough to access the USB/audio board connector on the system board.
  • Page 38 Disconnect the USB/audio board cable from the system board by lifting the ZIF connector (1), and then removing the USB/audio board cable from the system board connector (2). Reverse this procedure to install the bottom cover. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 39: Usb/Audio Board

    USB/audio board Description Spare part number USB/audio board (includes cable) 755734-001 Before removing the USB/audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 40: Wlan Module

    WLAN module Description Spare part number Atheros AR9485 802.11b/g/n WiFi Adapter 675794-005 Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 733476-005 Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter 690020-005 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 41 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 42: Wwan Module

    The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs3110 HSPA+ Mobile Broadband Module 748599-001 Before removing the WWAN module, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 43 Remove the WWAN module (3) by pulling the module away from the slot. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 44: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, and screws. These components are included in the Hard Drive Hardware Kit, spare part number 755740-001. Description Spare part number 500-GB, 5400-rpm, 7.0-mm 683802-005 500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm...
  • Page 45 A small part of the hard drive sits under one of the battery screw tabs (4). To remove it, slide the hard drive toward the top of the computer (5), and then lift it out of the computer (6). If it is necessary to disassemble the hard drive, perform the following steps: Disconnect the hard drive connector cable (1) from the hard drive.
  • Page 46 Reverse this procedure to install the hard drive. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 47: Rtc Battery

    RTC battery Description Spare part number RTC battery (includes cable) 755735-001 Before removing the RTC battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 48 Detach the RTC battery (2) from the system board. (The RTC battery is secured with double-sided tape.) Remove the RTC battery. Reverse this procedure to install the RTC battery. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 49: Memory Module

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 50 Remove the memory module (2) by pulling the module away from the slot at an angle. Reverse this procedure to install a memory module. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 51: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 755733-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 52 Remove the power button board and cable (3). Reverse this procedure to install the power button board. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 53: Fan

    Description Spare part number 755729-001 Before removing the fan, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 54: Heat Sink

    Remove the fan (4). Reverse this procedure to install the fan. Heat sink Description Spare part number Heat sink (includes replacement thermal material) 755728-001 Before removing the heat sink, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 55 Remove the heat sink: NOTE: You do not have to remove the fan to remove the heat sink. You must disengage the tape that secures the heat sink to the fan. Following the 1 through 4 sequence stamped into the heat sink, remove the four Phillips PM2.0×3.0 screws (1) that secure the heat sink to the system board.
  • Page 56 Reverse this procedure to install the heat sink. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 57: Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Disconnect the battery cable from the system board (1). Remove the four Phillips PM2.0×7.0 screws (2) that secure the battery to the computer.

  • Page 58: Speakers

    Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 755738-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 59: Touchpad Button Board

    TouchPad button board Description Spare part number TouchPad button board (includes bracket and cable) not spared Before removing the TouchPad button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 60 Lift the bottom of the touchpad upward (2), and then lift it off the computer (3). Reverse this procedure to install the TouchPad button board. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 61: Display Assembly

    Display assembly Description Spare part number Display assembly (11.6-in [29.5-cm] HD, anti-glare, touchscreen, for use in red models without WWAN 755730-001 Display assembly, 11.6-in [29.5-cm] HD, anti-glare, touchscreen, for use in red models with WWAN 756108-001 Webcam 758848-001 Display cable 761350-001 Display enclosure for use in silver models 758845-001...
  • Page 62 Disconnect the display panel cable (3) from the system board. Lift the black foam piece that covers the right screw on the right hinge (1). Remove the two silver Phillips PM2.5×4.0 screws (2) and the two black Phillips PM2.5×5.0 screws (3) that secure the display assembly and bracket to the computer.
  • Page 63 Separate the display assembly from the computer (5). If it is necessary to replace any of the display assembly subcomponents: To remove the display enclosure: NOTE: The display enclosure is available using spare part number 758846-001 for red models and 758845-001 for silver models.
  • Page 64 Pry from the side to separate the enclosure from the display (3). To remove the webcam module: NOTE: The webcam is available using spare part number 758848-001. Lift the webcam module (1) enough to gain access to the cable. Disconnect the cable (2) from the module. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 65 To remove the display hinge covers: NOTE: The display hinge covers are available using spare part number 758847-001 for red models and 759503-001 for silver models. Separate the top hinge cover by prying and rotating it off (1). Remove the four Phillips PM2.5×5.0 screws (2) that secure the bottom hinge cover to the display. Remove the bottom display hinge cover from the display (3).
  • Page 66 Remove the cable from the tape (3) and clips (4) that secure it to the display enclosure , and then lift the display cable from the display enclosure (5). Reverse this procedure to reassemble and install the display assembly. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 67: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable 755727-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 68: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number Intel Pentium N3520 processor and the Windows 8.1 Standard operating system 755724-501 Intel Pentium N3520 processor and a non-Windows 8 operating system 755724-001 Intel Celeron N2820 processor and the Windows 8.1 Standard operating system 755723-501 Intel Celeron N2820 processor and a non-Windows 8 operating system...
  • Page 69 Remove the four Phillips PM2.0×3.0 screws (1) that secure the system board to the computer. Remove the system board (2) from the computer. Reverse this procedure to install the system board. Component replacement procedures...

  • Page 70: Keyboard

    Keyboard Description Spare part number Keyboard (includes cable) 755896-001 NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Before removing the keyboard, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 71 Remove the keyboard from the top cover. Top covers are available using spare part number 759976-001 for red models and 756116-001 for silver models. Reverse this procedure to install the keyboard. Component replacement procedures...

  • Page 72: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 73: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now.

  • Page 74: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 75: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 308 mm 12.13 in Depth 215.1 mm 8.47 in Height 21.9 mm 0.86 in Weight 1.4 kg 3.08 lbs Input power Operating voltage and current 19.5 V dc @ 3.33 A – 65 W Temperature Operating 5°C to 35°C...

  • Page 76: Hard Drive Specifications

    Hard drive specifications 500-GB, 5400-rpm* 320-GB, 5400-rpm* Dimensions Height 7.0 mm 7.0 mm Length 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm Weight 110 g 110 g Interface type SATA SATA Transfer rate (synchronous, maximum) 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security...

  • Page 77: Backing Up, Restoring, And Recovering

    Restoring and recovering your system Creating recovery media and backups After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 78: Restore And Recovery

    Creating HP Recovery media on page ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page ●...

  • Page 79: Recovering Using Hp Recovery Manager

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see...

  • Page 80: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 81: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 82 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 83: 10 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...

  • Page 84: Index

    16, 20, 46 esc key, identifying 11 specifications 67 hinge covers Ethernet, product description 2 connector, power 4 removing 57 external media cards, product connectors, service considerations HP PC Hardware Diagnostics (UEFI) description 2 downloading 66 using 66 Index...
  • Page 85 22 system 71 action 11 ports USB flash drive 72 esc 11 HDMI 4 using HP Recovery media 70 fn 11 product description 2 recovery media Windows 11 USB 2.0 4, 5 creating 69 USB 3.0 4 creating using HP Recovery...
  • Page 86 Screw Kit, spare part number 18, 20 vents, identifying 5 security cable slot, identifying 5 video, product description 1 security, product description 3 volume button 6 service considerations cables 23 webcam connectors 23 identifying 7 plastic parts 22 spare part number 21, 53 service tag 12 webcam light, identifying 7 serviceability, product description 3...

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