Other Industry Resources; Getting Technical Help - Brocade Communications Systems Brocade VDX 6740 Hardware Reference Manual

For additional Brocade documentation, visit the Brocade website:
Release notes are available on the MyBrocade website and are also bundled with the Network OS
firmware.

Other industry resources

For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
2. Switch Serial Number
x
http://www.brocade.com
http://www.t11.org
http://www.fibrechannel.org
•
Switch model
•
Switch operating system version
•
Error numbers and messages received
•
Supportsave output
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
syslog message logs
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below:
The serial number label for the Brocade VDX 6740 switches is located on the switch ID pull-out
tab located on the bottom left of the port side of the switch
Brocade VDX 6740 Hardware Reference Manual
53-1002829-02