Brocade Resources; Other Industry Resources; Getting Technical Help - Brocade Communications Systems DS-5100B - Connectrix Switch - 8Gb Fibre Channel Hardware Reference Manual

Brocade resources

To get up-to-the-minute information, join Brocade Connect. It's free! Go to
and click Brocade Connect to register at no cost for a user ID and password.
For practical discussions about SAN design, implementation, and maintenance, you can obtain
Building SANs with Brocade Fabric Switches through:
For additional Brocade documentation, visit the Brocade SAN Info Center and click the Resource
Library location:
Release notes are available on the Brocade Connect Web site and are also bundled with the Fabric
OS firmware.

Other industry resources

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For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
x
http://www.amazon.com
http://www.brocade.com
White papers, online demos, and data sheets are available through the Brocade Web site at
http://www.brocade.com/products/software.jhtml.
Best practice guides, white papers, data sheets, and other documentation is available through
the Brocade Partner Web site.
http://www.t11.org
http://www.fibrechannel.org
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Switch model
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Switch operating system version
•
Error numbers and messages received
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supportSave command output
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Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
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Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
syslog message logs
http://www.brocade.com
Brocade 5100 Hardware Reference Manual
53-1000854-02