Nortel CallPilot 150 Administration Manual page 131

Chapter 12 CallPilot configuration tips 131
Service Modes
With the Service Modes feature you can program the telephone system to forward all incoming
calls to CallPilot during specific time periods such as lunch time or non-business hours. CallPilot
answers with the Automated Attendant.
Transfer Callback
Calls through the Automated Attendant that transfer to an extension without CFNA are routed by
Transfer Callback to CallPilot after the designated number of rings. The CFNA/Transfer Callback
feature is programmed so that the fewest rings take precedence.
CallPilot 150 Telephone Administration Guide