Assistance Or Service; In The U.s.a; In Canada; Warranty - Wind Crest CTSG Use & Care Manual

Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call.
If you still need help, follow the instructions below.
In the U.S.A. or Canada:
TO OBTAIN SERVICE UNDER WARRANTY or if you
need to order replacement parts, or need to find an
Authorized Service Provider, please call: (877) 387-6721
You must present a copy of your dated proof-of-purchase
sales receipt in order to obtain service under warranty. You
will also need the complete model and serial number of your
appliance. This information will help us better respond to
your request.
You may also contact us via our website:
www.windcrestcnp.com
In the U.S.A. or Canada, call Customer Service at (877) 387-6721 for all Service Needs
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions
attached to or furnished with the product, CNP Industries, Inc. will pay for Factory Specified Parts and repair labor to
correct defects in materials or workmanship. Service must be provided by a CNP Industries, Inc. designated service
company. This warranty is valid only in the United States, District of Columbia or Canada and applies only when the
major appliance is used in the country in which it was purchased. In the 10 providences of Canada, this warranty is
Limited. There may be additional costs for remote or inaccessible locations (e.g. shipping the products to our designated
service locations, or you may need to pay the service technician's travel costs, to have the appliance repaired in-home).
This warranty does not apply outside the 50 United States and Canada. Proof of original purchase date is required to
obtain service under this warranty.
This limited warranty does not cover Service Call(s):
1. To correct the installation, which includes replacing or repairing house fuses, or to correct house wiring or plumbing.
2. Service previously done by an unauthorized servicer voids future warranty.
3. To instruct you on how to use your major appliance.
4. To repair or replace appliance light bulbs, air filters or other consumable parts.
5. To repair your major appliance when used for other than normal, single-family residential use or when it is used in a manner that
is contrary to published user or operator instructions and/or installation instructions.
6. To correct damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not
in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by CNP Industries,
Inc.
7. For cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage
results from defects in materials or workmanship and is reported to CNP Industries, Inc. within 30 days from date-of-purchase.
8. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be
repaired in the home and only in-home service is covered by this warranty.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an
authorized CNP Industries, Inc. servicer is not available.
10. For the removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
This warranty is void if the factory applied serial data plate has been altered or removed from your major appliance.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Wind Crest™ by CNP Industries, Inc.

ASSISTANCE OR SERVICE

CNP INDUSTRIES, INC. MAJOR APPLIANCE WARRANTY
FULL ONE YEAR WARRANTY
ITEMS EXCLUDED FROM WARRANTY
We recommend that you use only factory-authorized Service
Providers and factory-authorized replacement parts.
Factory-authorized replacement parts will fit right and work
right, because they are made with the same precision used to
build every Wind Crest™ appliance.
RECORD PRODUCT DATA FOR FUTURE REFERENCE:
MODEL #: __________________ SERIAL #: ________________
DATE OF PURCHASE: _________________________________
DATE INSTALLED: ____________________________________
DEALER'S NAME: _____________________________________
DEALER'S ADDRESS: _________________________________
DEALER CITY: _______________________ STATE: ________
DEALER PHONE #: ____________________________________
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