Printing Difficulties - Brother DCP-J4110DW Basic User's Manual

Printing Difficulties

Difficulty
No printout.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
Cannot perform "Page Layout"
printing.
68
Suggestions
Check that the correct printer driver has been installed and chosen.
Check to see if the Touchscreen is showing an error message.
(See Error and Maintenance messages on page 54.)
Make sure that the machine is online.
®
(Windows 7)
Click /Devices and Printers. Right-click Brother DCP-XXXXX (where
XXXXX is your model name) and choose See what's printing. Click Printer and
make sure that Use Printer Offline is unchecked.
®
(Windows Vista )
Click /Control Panel/Hardware and Sound/Printers. Right-click
Brother DCP-XXXXX (where XXXXX is your model name). If the printer is offline,
it will show Use Printer Online. Select this option to enable the printer.
®
(Windows XP)
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.
Right-click Brother DCP-XXXXX (where XXXXX is your model name). If the
printer is offline, it will show Use Printer Online. Select this option to enable the
printer.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 47.)
The document will not print if the old, unprinted data remains in the printer driver
spooler. Open the printer icon, and then delete all the data. Your printer icon can
be found in the following way:
®
(Windows 7)
Click /Devices and Printers/Printers and Faxes.
®
(Windows Vista )
Click /Control Panel/Hardware and Sound/Printers.
®
(Windows XP)
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.
(Mac OS X v10.7.x)
Click System Preferences/Print & Scan.
(Mac OS X v10.5.8, 10.6.x)
Click System Preferences/Print & Fax.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
(See Unprintable area on page 23.)
Check that the paper size setting in the application and in the printer driver are the
same.