Copy Quality Difficulties; Printing Difficulties - Brother MFC-8860DN User Manual

Copy Quality Difficulties

Difficulties
Vertical streaks appear in copies.

Printing Difficulties

Difficulties
No printout.
The machine prints unexpectedly
or it prints garbage.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
The machine cannot print full
pages of a document.
Out of Memory message
appears.
The headers or footers in the
document are displayed on the
screen but they do not show up
when it is printed.
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
(MFC-8860DN only)
The machine is not printing or has
stopped printing and the machine's
status LED is yellow.
94
Suggestions
Either the scanner or the primary corona wire for printing is dirty. Clean them both.
(See Cleaning the scanner glass on page 116 and Cleaning the corona wire on
page 118.)
Suggestions
Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed properly. (See
Replacing the drum unit (DR-3117) on page 122.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error messages
on page 104.)
The machine is online. On your PC, click Start and then Printers and Faxes.
Right-click 'Brother MFC-XXXX (where XXXX is your model name)'. Make
sure that 'Use Printer Offline' is unchecked.
Pull out the paper tray and wait until the machine stops printing, then switch
off the machine and disconnect from the power for several minutes. (The
machine can be turned off for up to 4 days without losing faxes stored in the
memory.)
Check the settings in your application to make sure it is set up to work with
your machine.
If you are using the parallel port connection, check that the port is set to
BRMFC and not LPT1.
Your computer is not recognizing the machine's input buffer's full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
Reduce the printing resolution. (See Advanced tab in the Software User's
Guide on the CD-ROM.)
Reduce the complexity of your document and try again. Reduce the graphic
quality or the number of font sizes within your application.
Add more memory. See Installing extra memory on page 91.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
Check the paper size setting in the printer driver. You need to select A4, Letter,
Legal or Folio.
Press Job Cancel. As the machine cancels the job and clears it from the memory
it may produce an incomplete printout. Try to print again.