Brother MFC-L8600CDW User Manual

Brother MFC-L8600CDW User Manual

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Basic User's Guide
MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW
Not all models are available in all countries.
In USA: Visit the Brother Solutions Center at
http://solutions.brother.com/ and click Manuals on
your model's page to download other manuals.
Version 0
USA/CAN

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Summary of Contents for Brother MFC-L8600CDW

  • Page 1 Basic User’s Guide MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Not all models are available in all countries. In USA: Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model’s page to download other manuals. Version 0 USA/CAN...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3: Brother Numbers

     Complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/...
  • Page 4: For Customer Service

    For the location of a Brother authorized service center, visit http://www.brother.ca/support. Ordering supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the supply you need and you have a Visa, MasterCard, Discover, or American Express credit card, or PayPal account, you can order directly from Brother.
  • Page 5: Order Information

    Belt Unit BU-320CL (Approx. 20,000 pages / 50,000 pages Waste Toner Box WT-320CL (Approx. 50,000 pages) Paper Tray #2 (Option) LT-320CL (MFC-L8600CDW and MFC-L8850CDW) LT-325CL (MFC-L9550CDW) Telephone Line Cord LG3077001 Basic User's Guide LEN137001 (English for USA and Canada) LEN137002 (French for Canada)
  • Page 6: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 7 Center Google Cloud Print This Guide provides information about how PDF file / Brother Solutions Guide to configure your Brother machine to a Center Google account and use Google Cloud Print™ services for printing over the Internet. Mobile Print/Scan...
  • Page 8: Table Of Contents

    Accessing the Advanced User's Guide, and Software and Network User's Guide ..3 Viewing Documentation ...................3 How to access Guides for Advanced Features............5 ® Accessing Brother Support (Windows ) ..............6 Accessing Brother Support (Macintosh) ..............7 Control panel overview ..................8 Touchscreen LCD..................10 Setting the Ready screen ................14 Basic Operations ...................14 Shortcut Settings ....................15 Adding Copy Shortcuts ..................15...
  • Page 9 Recording an outgoing message (OGM)............59 Multi-line connections (PBX) ................. 59 External and extension telephones..............59 Connecting an external or extension telephone ..........59 Using external and extension telephones............60 Using a non-Brother cordless external handset ..........60 Using Remote Codes ..................61...
  • Page 10 Dialing and storing numbers How to dial ......................62 Manual dialing ....................62 Dialing from the Address Book ..............62 LDAP search ....................62 Fax redial .......................62 Storing numbers ....................63 Storing a pause .....................63 Storing Address Book numbers ..............63 Changing Address Book names or numbers ..........64 Making copies How to copy ......................65 Stop copying ....................65...
  • Page 11 Troubleshooting Identifying the problem ..................109 Error and maintenance messages..............111 Transferring your faxes or Fax Journal report ..........120 Document Jams....................122 Document is jammed in the top of the ADF unit .......... 122 Document is jammed under the document cover ........122 Removing small documents jammed in the ADF.........
  • Page 12 Table of Contents (Advanced User’s Guide) You can view the Advanced User's Guide: In USA: Brother Solutions Center at http://solutions.brother.com/ In Other Countries: ® (Windows )CD-ROM / In the Box (Macintosh)Brother Solutions Center at http://solutions.brother.com/ The Advanced User’s Guide explains the following features and operations.
  • Page 13: General Information

    Bold style identifies the dial pad documentation numbers of the Touchpanel or on the computer screen. Thank you for buying a Brother machine! Italics Italicized style emphasizes an Reading the documentation will help you important point or refers you to make the most of your machine.
  • Page 14: Accessing Brother Utilities (Windows )

    Chapter 1 ® Accessing Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. ® ® ® (Windows 7 / Windows Vista / Windows Click (Start) menu, select All Programs > Brother >...
  • Page 15: Accessing The Advanced User's Guide, And Software And Network User's Guide

    Turn on your computer. Insert the and Network User's CD-ROM into your CD-ROM drive. Guide NOTE If the Brother screen does not appear, go to Computer (My Computer). This Basic User's Guide does not contain all ® the information about the machine such as...
  • Page 16 Viewing Documentation (Macintosh) How to find Scanning instructions You can view and download User's Guides There are several ways you can scan from the Brother Solutions Center at: documents. You can find the instructions as http://solutions.brother.com/. follows: Click Manuals on your model’s page to Software and Network User's Guide download the documentation.
  • Page 17: How To Access Guides For Advanced Features

    Google Cloud Print Guide (see Software and Network User's Guide.) This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print™ services for printing over the Internet. Mobile Print/Scan Guide for Brother iPrint&Scan...
  • Page 18: Accessing Brother Support (Windows ® )

    CD-ROM. click Brother CreativeCenter.  Click Brother Support on the Top Menu. To return to the Top Menu, click Back. The Brother Support screen appears. Or, if you are finished, click Exit.
  • Page 19: Accessing Brother Support (Macintosh)

    General information Accessing Brother Support (Macintosh) You can find all the contacts you will need, such as web support. Visit the Brother Solutions Center at http://solutions.brother.com/.
  • Page 20: Control Panel Overview

    Chapter 1 Control panel overview MFC-L8850CDW and MFC-L9550CDW have the same 4.85 in. Touchscreen LCD and Touchpanel. MFC-L8600CDW has a 3.7 in. Touchscreen LCD and Touchpanel. NOTE The illustrations of the control panel in this chapter are based on MFC-L9550CDW.
  • Page 21 If you connect an external telephone or Home screen’s default setting TAD, it is always available. (see Setting the Ready screen on page 14.) The Wi-Fi light is on when your Brother  Cancel machine is connected to a wireless Press to cancel an operation.
  • Page 22: Touchscreen Lcd

    Chapter 1 Touchscreen LCD You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c. The following screens display the machine's status when the machine is idle. Home screen The Home screen displays the date and time and provides access to Fax, Copy, Scan, Wi-Fi setup, Toner...
  • Page 23 General information NOTE (Toner) Swiping is a type of user operation on the See the remaining toner life. Touchscreen that is performed by brushing your finger across the screen to Press to access the Toner menu. display the next page or item. NOTE The indication of remaining toner life will vary depending on the types of documents...
  • Page 24 Chapter 1 8 Web 12 Warning icon Press to connect the Brother machine to an Internet service (for more information, see Web Connect Guide). 9 Apps Apps may have been added and/or app names may have been changed by the...
  • Page 25 General information Settings screen (Date & Time) The Touchscreen displays the machine's See the date and time. status when you press Press to access the Date & Time menu. You can check and access all the machine’s 5 Fax Preview settings from the following screen.
  • Page 26: Setting The Ready Screen

    Chapter 1 Setting the Ready screen Basic Operations Set the Ready screen to either Home, More1 Press your finger on the Touchscreen to or More2. operate it. To display and access all the screen menus or options, swipe left, right, up, When the machine is idle or you press down, or press d c or a b to scroll through the Touchscreen will return to the screen you...
  • Page 27: Shortcut Settings

    General information Shortcut Settings Press LCD Settings. Press Backlight. You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily.
  • Page 28: Adding Fax Shortcuts

    Chapter 1 Swipe up or down, or press a or b to Press where you have not added a display the available settings, and then Shortcut. press the setting you want. Press Fax. Swipe up or down, or press a or b to display the available options for the Read the information on the setting, and then press the option you...
  • Page 29: Adding Scan Shortcuts

     Remove Background Color  If you pressed to FTP/SFTP or to Network, read the information on to E-mail Server (MFC-L8600CDW is the Touchscreen, and then press OK supported only after IFAX is downloaded) to confirm it.  Address Swipe up or down, or press a or b to ...
  • Page 30: Adding Web Connect Shortcuts

    Chapter 1 Do one of the following: Review the settings you have selected:  To enter an E-mail address  If you must make more changes, manually, press Manual. Enter the return to step i. E-mail address using the keyboard ...
  • Page 31: Adding Apps Shortcuts

    General information Adding Apps Shortcuts Press The settings for these services can be Press a tab from 1 to 8. included in an Apps Shortcut: NoteScan  Press where you have not added a Shortcut.  Outline&Scan  Outline&Copy Press Web. NOTE If information about the Internet Web services may have been added...
  • Page 32: Changing Shortcuts

    Chapter 1 Press the app you want. Do one of the following:  To overwrite the Shortcut, press NOTE Yes. Go to step i. The apps that can be set vary depending  If you do not want to overwrite the on the selected service.
  • Page 33: Deleting Shortcuts

    General information Deleting Shortcuts Set your Station ID You can delete a Shortcut. Set the machine's Station ID if you want the date and time to appear on each fax you send. Press Press Press a tab from 1 to 8 to display the Shortcut you want.
  • Page 34 Chapter 1 NOTE • To enter numbers or special characters, press repeatedly until the character you want to enter appears, then press the character you want. • If you entered a character incorrectly and want to change it, press d or c c to move the cursor to the incorrect character, then press •...
  • Page 35: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2 print media Pull the paper tray completely out of the machine. The machine can feed paper from the standard paper tray, multi-purpose tray or optional lower tray.
  • Page 36 Chapter 2 While pressing the blue paper-guide Load paper in the tray and make sure: release levers (1), slide the paper  The paper is below the maximum guides to fit the paper you are loading in paper mark ( ) (1).
  • Page 37: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Loading paper Lift up the support flap (1) to prevent Printing on plain paper, thin paper, paper from sliding off the face-down recycled paper, bond paper or glossy output tray, or remove each page as paper from the MP tray soon as it comes out of the machine.
  • Page 38 Chapter 2 Load paper in the MP tray and make Lift up the support flap to prevent paper sure: from sliding off the face-down output tray, or remove each page as soon as it  The paper stays under the maximum comes out of the machine.
  • Page 39 Loading paper Printing on thick paper, labels and (For printing envelopes only) Pull down the two gray levers, one on envelopes from the MP tray the left side and one on the right side, When the back cover (face-up output tray) is toward you as shown in the illustration pulled down, the machine has a straight below.
  • Page 40 Chapter 2 Pull out the MP tray support (1) and Load paper, labels or envelopes in the unfold the flap (2). MP tray. Make sure:  The number of envelopes in the MP tray does not exceed three.  The paper, labels or envelopes stay under the maximum paper tab (1).
  • Page 41 Loading paper Send the print job to the machine. NOTE • Remove each envelope as soon as it has been printed. Stacking the envelopes may cause them to jam or curl. • If envelopes or thick paper get smudged during printing set the Media Type to Env. Thick or Thicker Paper to increase the fixing temperature.
  • Page 42: Unscannable And Unprintable Areas

    Chapter 2 Unscannable and unprintable areas The figures in the table show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4)
  • Page 43: Paper Settings

    Loading paper Paper settings NOTE • When an appropriate size is not in the tray received faxes will be stored in the Paper Size machine’s memory and Size mismatch will appear on the Touchscreen (for more When you change the size of paper in the information, see Error and maintenance tray, you must also change the setting for messages on page 111).
  • Page 44: Tray Use In Copy Mode

    Chapter 2 Tray Use in Copy mode Tray Use in Fax mode You can change the priority tray that the You can change the default tray that the machine will use for printing copies. machine will use for printing received faxes. When you choose Tray#1 Only, MP Only When you choose Tray#1 Only, MP Only or Tray#2 Only...
  • Page 45: Tray Use In Print Mode

    Loading paper Tray Use in Print mode Swipe up or down, or press a or b to display Tray Use: Fax. You can change the default tray the machine Press Tray Use: Fax. will use for printing from your computer and for Direct Print.
  • Page 46: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Recommended paper and print media other print media To get the best print quality, we recommend Print quality may vary according to the type of using the paper in the table. paper you are using. You can use the following types of print Paper Type Item...
  • Page 47 Loading paper Paper Tray Capacity Paper size Paper types No. of sheets Multi-purpose tray Width: 3.0 to 8.5 in. Plain Paper, Thin Paper, up to 50 sheets (MP tray) (76.2 to 215.9 mm) Thick Paper, 20 lb (80 g/m Thicker Paper, Length: 5 to 14 in.
  • Page 48: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 49 • that are pre-printed on the inside machine. This damage may not be • that cannot be arranged neatly when covered under any Brother warranty or stacked service agreement. • that are made of paper that weighs...
  • Page 50 Chapter 2 Labels Types of labels to avoid The machine will print on most types of labels Do not use labels that are damaged, curled, designed for use with a laser machine. Labels wrinkled or an unusual shape. should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
  • Page 51: Loading Documents

    Unfold the ADF document support (1). Lift up and unfold the ADF document The ADF can hold up to 35 pages output support flap (2). (MFC-L8600CDW) or 50 pages (MFC-L8850CDW/MFC-L9550CDW) and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.
  • Page 52: Using The Scanner Glass

    You can use the scanner glass to fax, copy or scan pages of a book, one page at a time. Document Sizes Supported Length: (MFC-L8600CDW) Up to 11.7 in. (297.0 mm) (MFC-L8850CDW and MFC-L9550CDW) Up to 14.0 in. (355.6 mm) Width: Up to 8.5 in.
  • Page 53: Sending A Fax

    Sending a fax How to send a fax To change fax sending settings, press Options. Swipe up or down, or press a or b to scroll through the fax settings. The following steps explain how to send a fax. When the setting you want is displayed, To send multiple pages use the ADF.
  • Page 54: Stop Faxing

    Chapter 4 Faxing A4/Legal/Folio size Enter the fax number. documents from the scanner Using the dial pad glass Using the Address Book  Address Book When faxing A4, Legal , or Folio size Using call history documents, you must set the scan glass size ...
  • Page 55: Transmission Verification Report

    Sending a fax Transmission Verification Press Report NOTE • If you choose On+Image or Off+Image, You can use the Transmission Verification the image will not appear on the Report as proof that you sent a fax. This Transmission Verification Report if Real report lists the receiving party’s name or fax Time Transmission is set to On.
  • Page 56: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls (see Voice Mail on page 54 for instructions on setting up your machine using this service).
  • Page 57 Receiving a fax To set the receive mode follow the instructions below: Press Press All Settings. Swipe up or down, or press a or b to display Fax. Press Fax. Swipe up or down, or press a or b to display Setup Receive. Press Setup Receive.
  • Page 58: Using Receive Modes

    Chapter 5 Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax and Fax/Tel). You may want to calls. Incoming calls will be handled in the change the Ring Delay before using these following ways: modes (see Ring Delay on page 47).
  • Page 59: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.
  • Page 60: Easy Receive

    Chapter 5 Easy Receive Press On (or Off). Press If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset.
  • Page 61: Fax Preview (Black And White Only)

    Receiving a fax Fax Preview Using Fax Preview (Black and White only) When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax(es):01 [View]) How to preview a received fax Press View. The Touchscreen displays the fax list. You can view received faxes on the NOTE Touchscreen by pressing...
  • Page 62 Chapter 5 Press the Touchscreen or Touchpanel When the Touchscreen displays to perform the following operations. Delete all pages?, do one of the following: Description  Press Yes to delete all pages of the fax you have printed. Enlarge the fax. ...
  • Page 63: Turning Off Fax Preview

    Receiving a fax Turning off Fax Preview Press Press (Fax Preview). Press Off. Press Yes to confirm. If there are faxes stored in the memory, do one of the following: If you do not want to print the stored  faxes, press Continue.
  • Page 64: Using Pc-Fax

    From the (Start) menu, select All Swipe up or down, or press a or b to display <USB> or your computer name if Programs > Brother > Brother the machine is connected to a network. Utilities. Press <USB> or your computer name.
  • Page 65: Pc-Fax Send

    Using PC-FAX PC-FAX Send Press NOTE The Brother PC-FAX feature lets you use your computer to send a document from an • Before you can set up PC-FAX Receive application as a standard fax. You can send a you must install the MFL-Pro Suite file created in any application on your software on your computer.
  • Page 66: Telephone Services And External Devices

    If you have Voice Mail on the same telephone calls, and the second number rings with a line as your Brother machine, Voice Mail and different ring pattern and is used for receiving the Brother machine will conflict with each faxes (see Distinctive Ring on page 55).
  • Page 67: Distinctive Ring

    Telephone services and external devices Distinctive Ring What does Brother’s ‘Distinctive Ring’ Distinctive Ring is a function of your Brother The Brother machine has a Distinctive Ring machine that allows a person with one line to feature that allows you to use your machine to...
  • Page 68 The receive mode is cannot be registered. The ring patterns below automatically set to Manual and you cannot are supported by your Brother machine. change it to another receive mode while Register the one your telephone company Distinctive Ring is set to On. This ensures the gives you.
  • Page 69: Connecting An External Tad (Telephone Answering Device)

    Telephone services and external devices Connecting an external Turning off Distinctive Ring TAD (telephone Press answering device) Press All Settings. You can connect an external Telephone Swipe up or down, or press a or b to Answering Device (TAD) to the same line as display Fax.
  • Page 70: Connections

    Chapter 7 Connections If You Do Not Subscribe to the  Distinctive Ring Service: The external TAD must be plugged into the You must plug your TAD into the EXT. back of the machine, into the jack labeled jack of your machine. If your TAD is EXT.
  • Page 71: Recording An Outgoing Message (Ogm)

    Telephone services and external devices External and extension Recording an outgoing message (OGM) telephones Record 5 seconds of silence at the Connecting an external or beginning of your message. This allows extension telephone your machine time to listen for fax tones. Limit your speaking to 20 seconds.
  • Page 72: Using External And Extension Telephones

    Using external and extension Using a non-Brother cordless telephones external handset If your non-Brother cordless telephone is Using extension telephones connected to the EXT. jack of the machine(see page 59) and you typically carry If you answer a fax call at an extension...
  • Page 73: Using Remote Codes

    Telephone services and external devices Using Remote Codes Changing the Remote Codes The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you Fax Receive Code are always disconnected when accessing your External TAD, try changing the If you answer a fax call on an extension three-digit remote codes, for example ### telephone, you can tell your machine to...
  • Page 74: Dialing And Storing Numbers

    Dialing and storing numbers How to dial Do one of the following:  Swipe up or down, or press a or b to display the number you want. You can dial in any of the following ways.  Press , and then enter the first Manual dialing letter of the name and press OK.
  • Page 75: Storing Numbers

    Dialing and storing numbers Storing numbers NOTE If you downloaded Internet Fax: You can set up your machine to do the If you want to store an E-mail address to following types of easy dialing: Address Book use with Internet Fax or Scan to E-mail and Groups for broadcasting faxes.
  • Page 76: Changing Address Book Names Or Numbers

    Chapter 8 Changing Address Book Do the following: names or numbers  To change the name, press Name. Enter the new name (up to 15 characters) using the keyboard on You can change or delete an Address Book the machine's Touchscreen. (To help name or number that has already been you enter letters, see Entering text stored.
  • Page 77: Making Copies

    Making copies How to copy Stop copying The following steps explain the basic copy To stop copying, press operation. Copy preset settings Do one of the following to load your document: You can copy with a variety of settings that ...
  • Page 78: Copy Settings And Options

    Chapter 9 Copy Settings and Options Swipe up or down, or press a or b to display the available settings, and then press the setting you want. You can change the following copy settings. (Basic User's Guide) Swipe up or down, or press a or b to display the available options, and then For details about changing the following press your new option.
  • Page 79: Printing From A Usb Flash Drive Or Digital Camera Supporting Mass Storage

    USB Mass Storage Class From the menu bar of an application, click File, then Print. USB Mass Storage SCSI or SFF-8070i Sub Class Choose Brother MFC-XXXX Printer (1) Transfer protocol Bulk transfer Only and check the Print to file box (2). FAT12/FAT16/FAT32 Format Click Print.
  • Page 80: Printing Directly From The Usb Flash Drive Or Digital Camera Supporting Mass Storage

    Chapter 10 Printing directly from Connect your USB flash drive or digital camera to the USB direct interface (1) the USB flash drive or on the front of the machine. The Touchscreen will automatically digital camera display the USB menu to confirm the supporting mass USB flash drive or digital camera is correctly connected.
  • Page 81 Printing from a USB flash drive or digital camera supporting mass storage Press Direct Print. Press the option you want. NOTE NOTE If your machine has been set to Secure • You can choose the following settings: Function Lock On, you may not be able to Paper Type access Direct Print (see Advanced User's Paper Size...
  • Page 82: Changing The Default Settings For Direct Print

    Chapter 10 Changing the default settings for direct print You can change the default settings for Direct Print. Connect your USB flash drive or digital camera to the USB direct interface on the front of the machine. Press Direct Print. Press DefaultSettings.
  • Page 83: How To Print From A Computer

    (For more information about printer driver settings, see Software and Network User's Guide) Install the Brother printer driver from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). From your application, choose the Print command.
  • Page 84: How To Scan To A Computer

    To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). ...
  • Page 85: Scanning A Document As A Pdf File Using Controlcenter4 (Windows ® )

     (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
  • Page 86 Chapter 12 Click File. Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
  • Page 87: How To Scan A Document As A Pdf File Using The Touchscreen

    How to scan to a computer How to scan a document as a PDF file using the Touchscreen Load your document (see How to load documents on page 39). Press Scan. Swipe left or right to display to File. will be displayed in the center of the Touchscreen highlighted in blue. Press OK.
  • Page 88 Chapter 12 NOTE The following scan modes are available. • to USB ® • to Network (Windows • to FTP/SFTP • to E-mail Server • to E-mail • to Image • to OCR • to File • WS Scan (Web Services Scan) ®...
  • Page 89: A Routine Maintenance

    Replacing supplies You must replace supplies when the machine indicates that the life of the supply is over. You can replace the following supplies yourself: Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. NOTE • The drum unit and toner cartridge are two separate parts.
  • Page 90 Chapter A The messages in the table appear on the Touchscreen. These messages provide advanced warnings to replace the supply items before they reach end of life. To avoid any inconvenience, you may want to buy spare supply items before the machine stops printing. Touchscreen Supply to get Approximate life...
  • Page 91 Contact Brother Customer Service or a Replace Fuser 100,000 pages Brother Authorized Service Center to replace the fuser unit. To replace the fuser unit contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) http://www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit http://www.brother-usa.com/service/...
  • Page 92 • Visit http://www.brother.com/original/index.html for instructions about how to return your used supply items to the Brother collection program. If you choose not to return your used supplies, discard the used supplies according to local regulations, keeping it separate from domestic waste.
  • Page 93: Replacing The Toner Cartridges

    Standard toner cartridge (BK=Black, C=Cyan, M=Magenta, Y=Yellow ). High yield toner cartridge A new genuine Brother toner cartridge will Super high yield toner cartridge reset the Replace Toner mode. Approximate cartridge yield is declared in NOTE accordance with ISO/IEC 19798.
  • Page 94 Chapter A Replacing the toner cartridges Hold the blue handle of the drum unit. Pull the drum unit out until it stops. Make sure the machine is turned on. Press the front cover release button and pull open the front cover.
  • Page 95 Routine maintenance Hold the handle of the toner cartridge WARNING and gently push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
  • Page 96 • Visit http://www.brother.com/original/ index.html for instructions about how to return your used supply items to the Brother collection program. If you choose not to return your used supplies, discard the used supplies according to local Repeat step e to clean each of the regulations, keeping it separate from three remaining corona wires.
  • Page 97 (or room light for long periods of time), the unit may be damaged. • Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges.
  • Page 98 Chapter A Hold the handle of the toner cartridge NOTE and slide the toner cartridge into the Make sure you installed the toner drum unit then gently pull it toward you cartridge correctly or it may separate from until you hear it click into place. Make the drum unit.
  • Page 99: Cleaning The Corona Wires

    Routine maintenance Cleaning the corona wires Hold the blue handle of the drum unit. Pull the drum unit out until it stops. If you have print quality problems or the Touchscreen displays Drum !, clean the corona wires as follows: Make sure that the machine is turned Press the front cover release button and pull open the front cover.
  • Page 100 Chapter A Hold the handle of the toner cartridge Clean the corona wire inside the drum and gently push it toward the machine to by gently sliding the blue tab from left to unlock it. Then pull it out of the drum right and right to left several times.
  • Page 101 Routine maintenance Hold the handle of the toner cartridge Push the drum unit in until it stops. and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit.
  • Page 102: Replacing The Drum Unit

    (see Resetting the drum • Printing with a non-Brother drum unit may counter on page 96). reduce not only the print quality but also the quality and life of the machine itself.
  • Page 103 Routine maintenance Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 104 Chapter A Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a clean, flat surface with a piece of handles of the drum unit, lift the front of disposable paper underneath it in case the drum unit and remove it from the...
  • Page 105 Routine maintenance Hold the handle of the toner cartridge IMPORTANT and gently push it forward to unlock • Handle the toner cartridge carefully. If it.Then pull it out of the drum unit. toner scatters on your hands or clothes, Repeat this for all the toner cartridges. immediately wipe or wash it off with cold water.
  • Page 106 • Visit http://www.brother.com/original/ index.html for instructions about how to return your used supply items to the Brother collection program. If you choose not to return your used supplies, discard the used supplies according to local regulations, keeping it separate from domestic waste.
  • Page 107 Routine maintenance Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.
  • Page 108: Replacing The Belt Unit

    Chapter A Replacing the belt unit Resetting the drum counter When you replace the drum unit with a new Order No. BU-320CL one, you must reset the drum counter by completing the following steps. A new belt unit can print approximately 50,000 (5 pages per job) or 20,000 (1 page IMPORTANT per job) Letter or A4 size single-sided...
  • Page 109 Routine maintenance Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 110 Chapter A Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a clean, flat surface with handles of the drum unit, lift the front of disposable paper underneath it in case the drum unit and remove it from the you accidentally spill or scatter toner.
  • Page 111 Routine maintenance Hold the blue handle of the belt unit with Unpack the new belt unit and install the both hands and lift the belt unit up, then new belt unit in the machine. Make sure pull it out. the belt unit is level and fits firmly into place.
  • Page 112 Chapter A Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.
  • Page 113: Replacing The Waste Toner Box

    Routine maintenance Replacing the waste toner box Resetting the belt unit counter When you replace a belt unit with a new one, Order No. WT-320CL you must reset the belt unit counter by completing the following steps: The life of a waste toner box is approximately 50,000 Letter or A4 size single-sided pages.
  • Page 114 Chapter A Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 115 Routine maintenance Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a clean, flat surface with handles of the drum unit, lift the front of disposable paper underneath it in case the drum unit and remove it from the you accidentally spill or scatter toner.
  • Page 116 Chapter A Hold the blue handle of the belt unit with Remove the two pieces of orange both hands and lift the belt unit up, then packing material and discard them. pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
  • Page 117 Routine maintenance Hold the blue handle of the waste toner WARNING box and remove the waste toner box from the machine. • DO NOT put the waste toner box into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside...
  • Page 118 Chapter A Unpack the new waste toner box and Slide the belt unit back into the machine. install the new waste toner box in the Make sure the belt unit is level and fits machine using the blue handle. Make firmly into place.
  • Page 119 Routine maintenance Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.
  • Page 120: Cleaning The Scanner

    Chapter A Cleaning the scanner In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water. Read the NOTE Press and hold down to turn off the and go to step e machine.
  • Page 121: Troubleshooting

    Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page to download the other manuals. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 122 Chapter B Copying problems:  Copying difficulties on page 138 Scanning problems:  Scanning difficulties on page 139 Software and Network problems:  Software difficulties on page 139  Network difficulties on page 140...
  • Page 123: Error And Maintenance Messages

    You can correct most errors and perform routine maintenance yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit http://solutions.brother.com/. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. NOTE The Touchscreen names are as follows.
  • Page 124  Put in a new belt unit (see Replacing the belt unit on page 96).  If the problem continues, contact Brother Customer Service. The toner cartridge is not Pull out the drum unit, take out the toner Cartridge Error installed correctly.
  • Page 125 Troubleshooting Error Message Cause Action The front cover is not Close the front cover of the machine. Cover is Open. completely closed. The fuser cover is not  Close the fuser cover located inside the completely closed or paper back cover of the machine. was jammed in the back of the ...
  • Page 126 Chapter B Error Message Cause Action It is time to replace the drum Replace the drum unit, (see Replacing the Drum Stop unit. drum unit on page 90). The paper is jammed See Paper is jammed underneath the paper Jam 2-sided underneath the paper tray or tray on page 131.
  • Page 127 Troubleshooting Error Message Cause Action The toner cartridge for the Remove the drum unit, remove the toner No Toner color indicated on the cartridge for the color indicated on the Touchscreen is not installed Touchscreen from the drum unit, and reinstall correctly.
  • Page 128 Reset the drum unit counter, (see Resetting reset when a new drum was the drum counter on page 96). installed. It is time to replace the fuser Contact Brother Customer Service or a Brother Replace Fuser unit. Authorized Service Center to replace the fuser unit.
  • Page 129 Troubleshooting Error Message Cause Action It is time to replace the laser Contact Brother Customer Service or a Brother Replace Laser unit. Authorized Service Center to replace the laser unit. To replace the laser unit contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) http://www.brother.ca/support (in Canada)
  • Page 130 Chapter B Error Message Cause Action The length of the paper in the Open the back cover (face-up output tray) to let Short paper tray is too short for the machine the printed page exit onto the face up output to deliver it to the face-down tray.
  • Page 131 Troubleshooting Error Message Cause Action A defective USB device or a Unplug the device from the USB direct Unusable Device high power consumption USB Remove the interface. Press and hold down to turn the device has been connected to Device. Turn the machine off, and then turn it on again.
  • Page 132: Transferring Your Faxes Or Fax Journal Report

    Chapter B Transferring your faxes or Fax Transferring faxes to another fax machine Journal report If you have not set up your Station ID, you If the Touchscreen displays: cannot enter fax transfer mode (see Set your Station ID on page 21). ...
  • Page 133 If you have not set up your Station ID, you From the (Start) menu, select All cannot enter fax transfer mode (see Set your Programs > Brother > Brother Station ID on page 21). Utilities. Click the drop-down list and select...
  • Page 134: Document Jams

    Chapter B Document Jams Document is jammed under the document cover Document is jammed in the Remove any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Remove any paper from the ADF that is not jammed.
  • Page 135: Removing Small Documents Jammed In The Adf

    Troubleshooting Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Remove any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.
  • Page 136: Paper Jams

    Chapter B Paper Jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on Always remove the remaining paper from the both sides of the tray. paper tray and straighten the stack when you are adding new paper.
  • Page 137: Paper Is Jammed In The Paper Tray 1 Or Tray 2

    Troubleshooting Paper is jammed in the Paper Use both hands to slowly pull out the jammed paper. Tray 1 or Tray 2 If the Touchscreen displays Jam Tray1 or Jam Tray2, follow these steps: Pull the paper tray completely out of the machine.
  • Page 138: Paper Is Jammed At The Back Of The Machine

    Chapter B Paper is jammed at the back WARNING of the machine HOT SURFACE If the Touchscreen displays Jam Rear, a After you have just used the machine, some paper jam occurred behind the back cover. internal parts of the machine will be Follow these steps: extremely hot.
  • Page 139 Troubleshooting Pull the blue tabs (1) at the left and right Use both hands to gently pull the sides toward you to release the fuser jammed paper out of the fuser unit. cover (2). Close the fuser cover (2). NOTE If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers to the original...
  • Page 140: Paper Is Jammed Inside The Machine

    Chapter B Paper is jammed inside the Hold the blue handle of the drum unit. Pull the drum unit out until it stops. machine If the Touchscreen displays Jam Inside, follow these steps: Press the front cover release button and pull open the front cover.
  • Page 141 Troubleshooting Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a piece of disposable paper or handles of the drum unit, lift the front of cloth in case you accidentally spill or the drum unit and remove it from the scatter toner.
  • Page 142 Chapter B Pull out the jammed paper slowly. Gently slide the drum unit into the machine until it stops at the blue lock lever. Make sure the blue lock lever (1) is in the release position as shown in the illustration.
  • Page 143: Paper Is Jammed Underneath The Paper Tray

    Troubleshooting Paper is jammed underneath Push the drum unit in until it stops. the paper tray If the Touchscreen displays Jam 2-sided, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 144 Chapter B If paper is not caught inside the WARNING machine, check underneath the paper tray. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
  • Page 145: If You Are Having Difficulty With Your Machine

    • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can correct most problems yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 146: Paper Handling Difficulties

    Chapter B Printing difficulties (continued) Difficulty Suggestions The machine is not printing or has Press stopped printing. The machine will cancel the print job and clear it from the memory. The printout may be incomplete. The headers or footers appear There is an unprintable area on the top and bottom of the page.
  • Page 147: Printing Received Faxes

    Troubleshooting Paper handling difficulties (continued) Difficulty Suggestions How do I print on envelopes? Load up to three envelopes at a time in the MP tray. Your application must be set to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application (see your application’s manual for more information).
  • Page 148 Distinctive Ring on page 55.  If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 149: Sending Faxes

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly (see Connecting an external TAD (telephone answering device) on page 57).
  • Page 150: Handling Incoming Calls

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 151: Scanning Difficulties

    Scanning difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click ® starting to scan. (Windows Desktop >...
  • Page 152: Network Difficulties

    (Windows installed. If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
  • Page 153 2012 R2: Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. Right-click the Brother MFC-XXXX BR-Script3 icon, select Printer properties. From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol.
  • Page 154: Setting Dial Tone Detection

    Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP).  Normal sets the modem speed at 14400 bps.
  • Page 155: Improving The Print Quality

    NOTE Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. To get the best print quality, we suggest using recommended paper. Make sure you use paper that meets our specifications (see Acceptable paper and other print media on page 34).
  • Page 156 Chapter B Examples of poor print quality Recommendation  Perform the calibration using the Touchscreen or the printer driver (see Advanced User's Guide). ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Adjust the copy density and contrast if you are copying ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 157 (see Replacing the toner cartridges on page 82). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit (see Replacing the drum unit...
  • Page 158 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. cartridges on page 82). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  If colored lines appear at 3.7 in. (94 mm)intervals, put a new Colored lines across the page drum unit (see Replacing the drum unit on page 90).
  • Page 159 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. To identify the color of the toner cartridge, visit (30 mm) http://solutions.brother.com/ to view our FAQs and troubleshooting tips. 1.2 in. (30 mm) Colored spots at 1.2 in. (30 mm) ...
  • Page 160 Identify the color causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 82). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and Uneven density appears troubleshooting tips.
  • Page 161 Troubleshooting Examples of poor print quality Recommendation  Check the machine’s environment. Conditions such as low humidity and low temperatures may cause this print quality problem ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. (see Product Safety Guide). ...
  • Page 162 Chapter B Examples of poor print quality Recommendation  Make sure the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes (see Loading paper in the multi-purpose tray (MP tray) on page 25). NOTE When you have finished printing, open the back cover and reset the two gray levers back to their original positions (1) by...
  • Page 163: Machine Information

    Troubleshooting Machine Information Reset operations The following reset functions are available: Checking the Serial Number 1 Machine Reset You can reset the machine partially back You can see the machine’s Serial Number on to its factory settings. The settings that will the Touchscreen.
  • Page 164: How To Reset The Machine

    Initial Setup. factory. Factory Reset takes more time than All Settings. Press Initial Setup. Brother strongly recommends you Swipe up or down, or press a or b to perform this operation when you dispose display Reset. of the machine.
  • Page 165: C Settings And Features Tables

    Settings and features tables Using the Settings Tables Press the Touchscreen and Touchpanel buttons to choose the settings and options you want to set as they are displayed on the Touchscreen. See the step-by-step Settings Tables and Features Tables for all the available choices for each setting and feature.
  • Page 166: Settings Tables

    Chapter C Settings Tables The Settings tables will help you understand the menu settings and options that are found in the machine’s programs. The factory settings are shown in Bold with an asterisk. (Settings) Level 1 Level 2 Level 3 Options Descriptions Page...
  • Page 167 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page Set the type of paper Tray Setting Paper Type MP Tray Thin in the paper tray. Plain Paper* Thick Thicker Recycled Paper Bond Paper Label Envelope Env. Thin Env.
  • Page 168 Chapter C Level 1 Level 2 Level 3 Options Descriptions Page Set the size of paper Tray Setting Paper Size Tray #1 Letter* in the paper tray. (continued) (continued) B5(JIS) A5(Long Edge) Executive Legal Folio Tray #2 Letter* (This menu only appears if you B5(JIS) installed Tray 2.)
  • Page 169 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — Chooses the tray that Tray Setting Tray Use: Copy Tray#1 Only will be used for Copy, (continued) Tray#2 Only Fax or Print mode. MP Only MP>T1>T2* MP>T2>T1 T1>T2>MP T2>T1>MP...
  • Page 170: All Settings

    Chapter C All Settings Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the type of paper General Tray Paper Type MP Tray Thin in the paper tray. Setup Setting Plain Paper* Thick Thicker Recycled Paper Bond Paper Label Envelope Env.
  • Page 171 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the size of paper General Tray Paper Size MP Tray Letter* in the paper tray. Setup Setting (continued) (continued) B5(JIS) B5(ISO) A5(Long Edge) Executive Legal Folio 3"x5"...
  • Page 172 Chapter C Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Choose whether to General Tray Check Size display the message Setup Setting to check that the size (continued) (continued) of the paper in the machine matches and the machine's Paper Size setting.
  • Page 173 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjust the ring General Volume Ring volume. Setup (continued) Med* High — Adjust the beeper Beep volume. Low* High — Adjust the speaker Speaker volume.
  • Page 174 Chapter C Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Decreases printing General Ecology Quiet Mode noise. Setup (continued) Off* (continued) If your machine has been set to Quiet Mode On, you cannot set Toner Save to —...
  • Page 175 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Choose the receive Setup Receive Fax* mode that best suits Receive Mode Fax/Tel your needs. External TAD Manual — Set the number of Ring Delay rings before the machine answers in Fax or Fax/Tel mode.
  • Page 176 Chapter C Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Set the machine to Setup Memory Off* forward fax Receive Receive (continued) Fax Forward messages, to call (continued) your pager or cell Paging phone, or to store Fax Storage incoming faxes in the memory (so you can...
  • Page 177 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Choose the initial Report Transmission setup for the Setting (continued) On+Image Transmission Verification Report. Off* Off+Image No Report Set the interval for Journal Journal automatic printing of Period Period...
  • Page 178 Chapter C Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Set the machine to Dial Shortcuts Enter # Twice restrict the dialing Restriction (continued) when using a (continued) Shortcut. Off* LDAP Server — Set the machine to Enter # Twice restrict the dialing of LDAP server...
  • Page 179 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Choose the Printer Emulation Auto* emulation mode. HP LaserJet BR-Script 3 — Print a list of the Print Internal HP LaserJet machine’s internal Options Font BR-Script 3...
  • Page 180 [000-255] secondary WINS server. [000-255]. Secondary [000-255]. [000-255]. [000-255] See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 181 — — Enable or disable Wired the Wired LAN Enable manually. See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 182 [000-255] secondary WINS server. [000-255]. Secondary [000-255]. [000-255]. [000-255] See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 183 Code wireless network settings using WPS with a PIN code. See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 184 Wi-Fi Direct network settings using WPS with a PIN code. See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 185 I/F Enable — — Enable or disable the Wi-Fi Direct Off* connection. See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 186 Enter the mail box Mailbox name (up to 60 Name characters). See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 187 The IMAP4 server deletes error mails automatically after you read them. See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 188 — Restore all network Network settings to the Reset factory settings. See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 189 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — View or print the Transmission Print Transmission View on LCD Verification Report for your last Reports — Print Report 200 outgoing faxes and print the last report. —...
  • Page 190 Chapter C Level 1 Level 2 Level 3 Options Descriptions Page — — Check the serial number of your Machine Serial No. machine. Info. — Check the firmware version of Firmware Main Version your machine. Version — Sub1 Version — Sub2 Version —...
  • Page 191 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — Add the date and time on the Initial Date & Time Date Touchscreen and in the Setup — Time headings of faxes you send. Chooses the time format from Clock Type 12h Clock* 12-hour or 24-hour.
  • Page 192 Chapter C Level 1 Level 2 Level 3 Options Descriptions Page Restores all the machine's Initial Reset Factory Reset Yes settings to the factory defaults. Setup (continued) Perform this operation when (continued) you dispose of your machine. Local Language — (in USA) Change the Touchscreen language for your country.
  • Page 193: Features Tables

    Settings and features tables Features Tables Fax (When Fax Preview is Off) Level 1 Level 2 Level 3 Options Descriptions Page — — — Redial the last — Redial/Pause number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the...
  • Page 194 Chapter C Level 1 Level 2 Level 3 Options Descriptions Page Choose a number Call History Outgoing Call Edit Add to Address from the Outgoing Book Call history and then Delete send a fax to it, add it — Apply to Address Book, or delete it.
  • Page 195 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — If you are having Options Overseas Mode difficulty sending (continued) Off* faxes overseas, set this to On. — To fax an A4, Legal or Glass Scan Letter* Folio size document, Size...
  • Page 196 Chapter C Fax (When Fax Preview is On) Level 1 Level 2 Level 3 Options Descriptions Page See Fax (When Fax Preview is Off) on page 181. Sending Fax(es) — Print the new Received Faxes Print/Delete Print All:New received faxes. Fax(es) —...
  • Page 197 Settings and features tables Copy Copy Level 1 Level 2 Level 3 Options Descriptions Page — — — Make a black & — Black Start white or gray scale copy. — — — Make a color copy. Color Start — —...
  • Page 198 Chapter C Level 1 Level 2 Level 3 Options Descriptions Page Choose a reduction Options Enlarge/Reduce Reduce 97% LTRA4 ratio for the next (continued) (continued) 94% A4LTR copy. 91% Full Page 85% LTREXE 83% LGLA4 78% LGLLTR 70% A4A5 — Enter an Custom(25-400%) enlargement or...
  • Page 199 Green color for copies. Adjust the blue Blue color for copies. — Enable or disable 2-sided Copy Off* 2-sided copying (MFC-L8600CDW) 1-sided2-sided and choose long Long Edge Flip edge or short edge. 1-sided2-sided Short Edge Flip — 2-sided Copy Off* (MFC-L8850CDW 2-sided2-sided...
  • Page 200 Chapter C Level 1 Level 2 Level 3 Options Descriptions Page — Choose a page Options 2-sided Copy LongEdge layout option when Page Layout LongEdge* (continued) you make 2-sided (MFC-L8850CDW LongEdge N in 1 copies from ShortEdge a 2-sided MFC-L9550CDW) document.
  • Page 201 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — Add the current Options Save as Quality settings as a Shortcut (continued) Enlarge/Reduce shortcut. Density Contrast Stack/Sort Page Layout Green Blue 2-sided Copy 2-sided Copy Page Layout (MFC-L8850CDW MFC-L9550CDW) Tray Use...
  • Page 202 Chapter C Scan Scan Level 1 Level 2 Level 3 Options Descriptions Page (PC Select) See Options (to OCR) on page 192. to OCR Options (PC Select) Add the current settings Save as as a shortcut. Shortcut — Start scanning. Start (PC Select) See Options (to File, to Image and to E-mail)
  • Page 203 Page — — Choose the address of the to E-mail Address Book recipient from the address Server book. (MFC-L8600CDW — — Manually enter the Manual is supported only address of the recipient. after IFAX is downloaded) See Options (to E-mail Server) on page 197.
  • Page 204 Chapter C Options (to OCR) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-L8850CDW and 2-sided Scan: Long Edge MFC-L9550CDW) 2-sided Scan: Short Edge To change settings using Scan Settings Set at Device the Touchscreen, choose Set from Computer* Set at Device.
  • Page 205 Settings and features tables Options (to File, to Image and to E-mail) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-L8850CDW and 2-sided Scan: Long Edge MFC-L9550CDW) 2-sided Scan: Short Edge To change settings using Scan Settings Set at Device the Touchscreen, choose...
  • Page 206 Chapter C Options (to USB) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-L8850CDW and 2-sided Scan: Long Edge MFC-L9550CDW) 2-sided Scan: Short Edge Choose the scan type for Scan Type Color* your document.
  • Page 207 Settings and features tables Level 1 Level 2 Options Descriptions Page (When you select Color or Choose the file format for Options File Type Gray in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A...
  • Page 208 Chapter C Level 1 Level 2 Options Descriptions Page Save your scan settings Options Set New Default 2-sided Scan (MFC-L8850CDW and as the default settings. (continued) MFC-L9550CDW) Scan Type Resolution File Type Glass Scan Size File Size Remove Background Color Restore all the scan Factory Reset settings you changed...
  • Page 209 Settings and features tables Options (to E-mail Server) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-L8850CDW and 2-sided Scan: Long Edge MFC-L9550CDW) 2-sided Scan: Short Edge Choose the scan type for Scan Type Color* your document.
  • Page 210 Chapter C Level 1 Level 2 Options Descriptions Page (When you select Color or Choose the file format for Options File Type Gray in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A...
  • Page 211 Settings and features tables Options (to FTP/SFTP and to Network) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-L8850CDW and 2-sided Scan: Long Edge MFC-L9550CDW) 2-sided Scan: Short Edge Choose the scan type for Scan Type Color* your document.
  • Page 212 Chapter C Level 1 Level 2 Options Descriptions Page (When you select Color or Choose the scan Options File Type Gray in Scan Type) resolution and file format (continued) for your document. PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A...
  • Page 213 — — ® WLAN Assistant (Windows only) You can configure your wireless network settings using the Brother CD-ROM. See Software and Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 214 Chapter C Shortcuts Level 1 Level 2 Level 3 Options Descriptions Page See Copy Choose the desired settings Copy Receipt on page 185. from the preset items. Shortcut Normal 2in1(ID) 2in1 2-sided(12) 2-sided(22) (MFC-L8850CDW and MFC-L9550CDW) Paper Save — Store fax numbers, so you can Address dial by pressing this shortcut.
  • Page 215 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page If you are having difficulty Overseas Mode sending faxes overseas, set Shortcut (continued) this to On. (continued) Adjust the scan area of the Glass Scan Size Letter scanner glass to the size of the document.
  • Page 216 Internet. (Profile name) Send scanned data via FTP or to FTP/SFTP SFTP. — Connect the Brother machine ® SKYDRIVE to an Internet service. — Web services may have been PICASA WEB —...
  • Page 217 — ® — — EVERNOTE DROPBOX — — Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. Apps (More1 screen) Level 1 Level 2 Options Descriptions...
  • Page 218 Chapter C USB (More2 screen) Level 1 Level 2 Level 3 Level 4 Options Descriptions Page See to USB on page 190 Scan to (Select File) Set the print media Direct Print Paper Type Thin type when printing Print Settings Plain Paper* directly from the USB (No.
  • Page 219 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Select File) Set the page layout Direct Print Multiple 1in1* when printing Print Settings Page (continued) 2in1 multiple pages (continued) (No. of Prints directly from the USB 4in1 (001-999)) flash drive.
  • Page 220 Chapter C Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — Print a thumbnail Direct Index Print page. Print — Set the default media DefaultSettings Paper Type Thin (continued) type when printing Plain Paper* directly from the USB flash drive.
  • Page 221 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Set the default page Direct DefaultSettings Multiple 1in1* style when printing Print Page (continued) 2in1 multiple pages (continued) directly from the USB 4in1 flash drive. 9in1 16in1 25in1...
  • Page 222: Entering Text

    Chapter C Entering text When you must enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle among letters, numbers and special characters. Press to cycle between upper and lower case letters. Inserting spaces To enter a space, press Space or c. Making corrections If you entered an incorrect character and want to change it, use the arrow buttons to move the cursor under the incorrect character.
  • Page 223: D Specifications

    Specifications General NOTE This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/. Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Printer Type Laser Print Method Electrophotographic Laser Printer (single-pass) Memory Capacity Standard 256 MB Optional 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB LCD (liquid crystal display) 3.7 in.
  • Page 224 Chapter D Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Dimensions MFC-L8600CDW 19.4 in. (492 mm) 16.1 in. 19.8 in. (410 mm) (503 mm) MFC-L8850CDW, MFC-L9550CDW 20.9 in. (530 mm) 19.3 in. 20.7 in. (490 mm) (526 mm) Weights (with supplies) 63.5 lb (28.8 kg) 67.4 lb (30.6 kg)
  • Page 225 Specifications Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Noise Level Sound Printing m = 55dB (A) m = 56dB (A) Pressure Printing(Quiet m = 52dB (A) m = 53dB (A) Mode) Ready m = 28 dB (A) Sound Printing d = 6.73 B (A) L d = 6.71 B (A)
  • Page 226: Document Size

    Chapter D Document Size Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Document Size ADF Width 5.8 to 8.5 in. (147.3 to 215.9 mm) (1-sided) ADF Length 5.8 to 14.0 in. (147.3 to 355.6 mm) Scanner Glass Width Max. 8.5 in. (215.9 mm) Scanner Glass Max.
  • Page 227: Print Media

    Specifications Print media Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Paper Input Paper Tray 1 Paper Type Plain Paper, Thin Paper, Recycled Paper (Standard) Paper Size Letter, A4, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio Paper Weight 16 to 28 lb (60 to 105 g/m...
  • Page 228: Fax

    Chapter D Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JBIG Modem Speed 33,600 bps (with Automatic Fallback) 2-sided Print Receiving Automatic 2-sided Sending — Yes (from ADF) Scanning Width Max. 8.19 in. (208 mm) Printing Width Max.
  • Page 229: Copy

    Specifications Copy Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Copy Width Max. 8.27 in. (210 mm) Automatic 2-sided Copy — Yes (from ADF) Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200  600 dpi Resolution Less than 18 seconds at 73.4 F (23 C) / 115 V...
  • Page 230: Scanner

    Max. 8.27 in. (210 mm) Automatic 2-sided Scanning — Yes (from ADF) For the latest driver updates for the version of OS X you are using, visit http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning with the WIA driver in Windows...
  • Page 231: Printer

    Specifications Printer Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Automatic 2-sided Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600  600 dpi Resolution 2400 dpi (2400  600) quality Print Speed Black & White Up to 14 sides/minute (Up to 7 sheets/minute) (2-sided)
  • Page 232: Interfaces

    Chapter D Interfaces Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Hi-Speed USB 2.0 We recommend using a USB 2.0 cable (Type A/B) that is no more than 6 feet (2.0 meters) long. 10BASE-T / 100BASE-TX Ethernet Use a straight-through Category 5 (or greater) twisted-pair cable.
  • Page 233: Network

    (Macintosh) Brother BRAdmin Light is available as a download from http://solutions.brother.com/. ® (Windows ) If you require more advanced machine management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/. MFC-L8600CDW is supported only after IFAX is downloaded.
  • Page 234: Direct Print Feature

    MFC-L9550CDW Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
  • Page 235: Computer Requirements

    PC-FAX (Send) Processor System OS X v10.9.x Scanning For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. Third party USB ports are not supported. PC-FAX supports black and white only. ® ®...
  • Page 236: Supplies

    Chapter D Supplies Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Order No. Toner In the Black Approx. 2,500 pages Letter or A4 Approx. 6,000 — Cartridge pages Letter or page A4 page Cyan Approx. 1,500 pages Letter or A4 Approx. 6,000 — pages Letter or...
  • Page 237: Important Information For The Toner Cartridge Life

    (for more information on page yield, please visit http://www.brother.com/pageyield). This function is intended to reduce the risk of poor print quality and damage to the machine.
  • Page 238: Color Correction

    Chapter D There are two messages that indicate when the toner nears or reaches its life end: Toner Low and Replace Toner. Toner Low is displayed on the LCD when the number of dots or rotations of the developer roller nears its maximum count: Replace Toner is displayed on the LCD when the number of dots or rotations of the developer roller reaches its maximum count.
  • Page 239: Index

    See Software and Network User's Guide. ® Automatic ControlCenter4 (Windows Fax Receive ..........46 See Software and Network User's Guide. Easy Receive ........48 Cordless telephone (non-Brother) ... 60 Fax Redial ..........62 Custom Ringing ........54 Back ............9 Data Ident-A-Call ........54 Belt unit Dialing replacing ..........96...
  • Page 240 Envelopes ........34 Ident-A-Call ..........54 Equalization ...........142 Ident-A-Ring ..........54 Error messages on Touchscreen ...111 Comm. Error ........112 No Paper ..........114 Jacks Out of Memory ........115 Print Unable XX ........116 external telephone ......59 Scan Unable ........117 Extension telephone, using ......61 TAD (answering machine) ....
  • Page 241 Network Quality faxing printing ..........143 See Software and Network User's Guide. printing See Software and Network User's Guide. Redial ............62 scanning Remote Setup See Software and Network User's Guide. See Software and Network User's Guide. Network connectivity ......220 NFC (Near Field Communication) Reader .8 Replacing Nuance™...
  • Page 242 TAD (telephone answering device), Warranties ........in the box external ..........44 Waste toner box connecting ........57 replacing ..........101 recording OGM ........59 Weights ..........212 Teen Ring ..........54 Wi-Fi Direct™ .......... 13 ® Telephone line Windows connections ...........58 See Software and Network User's Guide. difficulties ..........135 Wireless Network interference .........142...
  • Page 243 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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