Printing Received Faxes; Receiving Faxes - Brother MFC-L8600CDW User Manual

Paper handling difficulties (continued)
Difficulty
How do I print on envelopes?

Printing received faxes

Difficulty
 Condensed print
Horizontal streaks

 Top and bottom sentences are
cut off
 Missing lines
Vertical black lines when receiving
Received faxes appear as split or
blank pages.
Telephone line or connections
Difficulty
Dialing does not work. (No dial
tone)
The machine does not answer
when called.

Receiving Faxes

Difficulty
Cannot receive a fax.
Suggestions
Load up to three envelopes at a time in the MP tray. Your application must be set
to print the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application (see your application's manual for more
information).
Suggestions
Usually this is caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
The corona wires for printing may be dirty. Clean the corona wires on the drum
unit (see Cleaning the corona wires on page 87).
The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Left and right margins are cut off or a single page is printed on two pages
(see Paper Size on page 31).
Turn on Auto Reduction (see Advanced User's Guide).
Suggestions
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change Tone/Pulse setting (see Advanced User's Guide).
Send a manual fax by pressing Hook and dialing the number. Wait to hear fax
receiving tones before pressing Fax Start.
If there is no dial tone, connect a known working telephone and telephone line
cord to the jack. Then lift the external telephone's handset and listen for a dial
tone. If there is still no dial tone, ask your telephone company to check the line and
wall jack.
Make sure the machine is in the correct receive mode for your setup (see Receive
Mode settings on page 47).
Check for a dial tone. If possible, call your machine to hear it answer. If there is
still no answer, check the telephone line cord connection. If you do not hear ringing
when you call your machine, ask your telephone company to check the line.
Suggestions
Make sure your machine has a dial tone by pressing Hook. If you hear static or
interference on your fax line, call your local telephone company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, call your service provider for connection instructions.
Troubleshooting
135
B