Troubleshooting And Service Information - BenQ GH800 User Manual

68 Troubleshooting and service information

Troubleshooting and service
information
If your camera cannot operate normally, see the frequently encountered
problems and solutions listed below. If the problem persists, contact your
nearest service center or technical support.
Problem
The camera
cannot power
up.
The battery
power is
draining quickly.
The battery or
camera is warm.
The LCD
screen is black.
No image is
displayed on the
screen and the
camera beeped
four times.
I cannot adjust
the flash mode.
Cause
There is no battery or the
battery is not inserted
correctly.
The battery has no power.
Battery type might be
wrong.
Battery type setting on the
camera might be wrong.
The external temperature is
extremely low.
Many shots are being
captured in dark places,
requiring a flash.
The camera or flash was
used continuously over a
long period of time.
The lens cover is on.
The lens cover is on.
The flash is closed.
Solution
Insert the battery correctly.
Replace the battery.
Use correct battery type.
Select the correct battery type
setting on the camera.
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Remove the lens cover.
Remove the lens cover.
Open the flash.