List Of Messages - Canon EOS C300 Instruction Manual

Connections with External Devices
Video noise appears on a nearby TV screen.
- When using the camcorder in a room where a TV is located, keep a distance between the compact power adapter and
the power or antenna cables of the TV.
Playback looks fine on the camcorder but there is no image on the external monitor.
- The camcorder is not connected correctly to the external monitor. Make sure you are using the correct connection
(A 140).
- The video input on the external monitor is not set to the video terminal to which you connected the camcorder. Select
the correct video input.
The camcorder is connected using a commercially available HDMI cable, but there is no picture or sound from the
external monitor.
- Disconnect the HDMI cable and then restore the connection or turn the camcorder off and then on again.

List of Messages

Refer to this section if a message appears on the screen. The messages in this section appear in alphabetical
order. For error messages related to the optional WFT-E6 Wireless File Transmitter refer to the
section of the 'WFT-E6 Wireless File Transmitter - Guide for Canon Camcorders' (A 37).
Accessing CF A/CF B Do not remove
- You opened the CF card slot cover while the camcorder was accessing the CF card. Close the CF card slot cover.
# Camera b Lens communication error. Clean the lens's contacts and reattach the lens.
- The camcorder cannot correctly communicate with the lens due to dirty lens contacts. After the message disappears,
the i icon appears on the screen. Clean the lens's contacts and reattach the lens.
Cannot acquire battery information
- Battery information can be displayed only for batteries bearing the Intelligent System mark.
Cannot communicate with the battery pack. Continue using this battery pack?
- You attached a battery pack that does not bear the Intelligent System mark.
- If you are using a battery pack that bears the Intelligent System mark, there may be a problem with the camcorder or
battery pack. Consult a Canon Service Center.
Cannot play back
- The file control information is corrupted or there was a decoder error. Turn off the camcorder and back on again. If this
does not solve the problem, consult a Canon Service Center.
• Corrupted file control information cannot be recovered. CF cards or clips with corrupt file control information cannot
be read by the supplied Canon XF Utility or plugins.
Cannot record
- The file control information is corrupted or there was an encoder error. Turn off the camcorder and back on again.
Then, remove the CF card being used and reinsert it. Alternatively, replace the CF card. If this does not solve the
problem, consult a Canon Service Center.
• Corrupted file control information cannot be recovered. CF cards or clips with corrupt file control information cannot
be read by the supplied Canon XF Utility or plugins.
Cannot switch CF card slots
- The SLOT SELECT button was pressed while the camcorder is recording. Wait until recording is finished to change the
selected CF card slot.
CF A/CF B Buffer overflow. Recording was stopped.
- The data transfer rate was too high for the CF card in use and the recording was stopped. Use a recommended card
(A 43).
CF A/CF B Cannot restore
- Could not recover data on the CF card. Save your clips (A 143) and initialize the CF card (A 45).
CF A/CF B error
- The CF card cannot be recognized or cannot be accessed. Check that the CF card is inserted correctly and not
malfunctioning.
CF A/CF B Management data is not supported and will be deleted
- This message may appear if you insert into the camcorder a CF card that was initialized by another Canon
professional camcorder. Check the contents of the CF card.
Troubleshooting
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Troubleshooting