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Appendix B. Printer maintenance procedures
Product care procedures
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Service provider system maintenance procedures
© Copyright Toshiba Global Commerce Solutions, Inc. 2013
Note: Turn Off all system components and unplug all power cables prior to
cleaning.
Owners and users should periodically inspect their system unit and its components
for cleanliness and perform the following procedures based on usage and
environmental characteristics.
1. Clean the cover for cosmetic purposes as required.
v Toshiba suggests the use of a soft clean cloth with warm soapy water for
cleaning the plastic parts on Toshiba product.
v Do not use abrasives or any alkaline, ammonia, or chloride-based cleaner.
Note: Do not apply cleaning solution directly to the cover. Always apply the
cleaner on a clean cloth and then wipe the cover with the damp cloth.
Be certain that the cloth is only damp and not dripping wet.
2. Thermal printhead cleaning as required.
The thermal printhead can be cleaned whenever print quality deteriorates.
a. Open the paper cover.
b. Using a cotton swab soaked in isopropyl alcohol, gently wipe the printhead
several times on its print line and on the surrounding area. (See "Thermal
print head cleaning" on page 9 for more details.)
c. Wipe off any residual alcohol with a dry swab.
If the print quality does not improve after cleaning the thermal printhead, call
for service.
Preventive Maintenance Scheduling
Clean the dust and debris from the top cover area during normal service call
routines.
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