Customer Service & Assistance - Gigaset N300IP User Manual

Customer Service & Assistance
You have questions? As a Gigaset customer, you can take advantage of our comprehensive service
offerings. You can find help quickly in the comprehensive User Manual on the supplied product CD
and in the service pages of our Gigaset online portal.
Please register your phone right after purchase on www.gigaset.com/uk/service
thus enabling us to provide you even with better service in case of questions or in case of a war-
ranty claim. Your personal user account enables you to directly contact our customer service by
email.
In our constantly updated online service on www.gigaset.com/uk/service you can find:
>
Extensive information about our products
>
FAQ compilations
>
Keyword search to help find topics quickly
>
Compatibility database: Find out which base stations and handsets can be combined.
>
Product comparison: Compare the features of several products with each other.
>
Downloads for user manuals and current software updates
>
E-mail contact form for customer service
Our service representatives are available on the telephone for more advanced questions or in-per-
son consultation.
Here you can get competent advice on questions regarding installation, operation and con-
figuration:
UK: 08453 6708 12
(local call cost charge)
Please note that if the Gigaset product is not sold by authorised dealers in the national territory the
product may not be fully compatible with the national telephone network. It is clearly specified on
the box near the CE mark as well as on the bottom of the base station for which country/countries
the equipment has been developed. If the equipment is used in a manner inconsistent with this
advice or with the instructions of the manual and on the product itself, this may have implications
on the conditions for warranty or guarantee claims (repair or exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a receipt which
proves the date of purchase (date from which the warranty period starts) and the type of goods
that have been purchased.
For questions about VoIP access, please contact the respective service provider.
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