6. TROUBLESHOOTING FLOWCHART
6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)
Open access cover,
and install print head
Connect to computer
Main waste ink counter
less than 7%?
<Note for normal printer refurbishment>
At end of refurbishment, set the printer to the default shipment conditions (with the paper lifting plate
in the raised position, and the carriage locked in the home position), following the steps below.
Install the ink cartridges, and while pressing and holding the Power button, connect the AC plug.
After the Power LED lights in green, with the Power button still pressed, press the
Resume/Cancel button 2 times, and release both the Power and Resume/Cancel buttons. (Each
time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm
in orange and Power in green, starting with Alarm LED.)
Print the shipment inspection pattern, and reset the EEPROM, following the procedures in 4.
Press the Power button to turn off the printer. (The paper lifting plate is raised, and the carriage
moves to the print head replacement position.) Remove the ink cartridges. (DO NOT print after
See 4. SERVICE MODE for
Replace print head and print
shipment inspection pattern
Visually check the platen waste ink
absorber, and replace it if it is
< Shipment inspection pattern check items>
(See APPENDIX 1, SHIPMENT INSPECTION PATTERN 1.)
1. Non-ejection of ink: Yes
2. Top of form:
3. Vertical lines:
4. Gray area:
Off the paper
White lines / uneven density NG