Solving Other Problems; Power And Cable Connecting Problems; Display Screen Problem - Samsung CLX-9252 9352 Series User Manual

Message Meaning
Transfer belt The life of the transfer
cleaning unit is belt cleaning unit
worn. Replace with expires totally.
new one.
Transfer belt unit The life of the transfer
is worn. Replace it. belt unit expires
totally.
[tray number] The tray is not
cassette is pulled securely latched.
out. Insert it
properly.
[tray number] door The tray is not
is open. Close it. securely latched.
UI System Failure There is a problem in
[error the UI system.
number]:Turn off
then on.
Video System There is a problem in
Failure [error the CPU.
number]:Turn off
then on.
Waste Motor does There is a problem in
not operate. Turn the waste motor.
off then on.
Waste toner The estimated life of
container is almost the waste toner
full. Order new container is close.
one.
Waste toner The life of the waste
container is full. toner container
Replace it. expires soon.
Waste toner The waste toner
container is not container is not
installed. Install it. installed.
Wireless network The wireless network
card is not card is not installed.
installed. Install
the card.
Suggested solutions
Replace the transfer belt
cleaning unit with a
Samsung-genuine
transfer belt cleaning
unit.
Replace the transfer belt
unit with a
Samsung-genuine
transfer belt unit.
Close the tray until it
locks into place.
Close the tray until it
locks into place.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Prepare a new waste
toner container for a
replacement.
Replace the waste toner
container with a
Samsung-genuine waste
toner container (see
"Replacing the waste
toner container" on
page 199).
Install the waste toner
container. If it is already
installed, try to reinstall
the waste toner
container. If the problem
persists, call for service.
Install the wireless
network card. If it is
already installed, try to
reinstall the wireless
network card. If the
problem persists, call for
service.
Troubleshooting_ 240

Solving other problems

The following chart lists some trouble conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, contact a service representative.
Other problems include:
• See "Power and cable connecting problems" on page 240.
• See "Display screen problem" on page 240.
• See "Paper feeding problems" on page 241.
• See "Printing problems" on page 241.
• See "Printing quality problems" on page 243.
• See "Copying problems" on page 245.
• See "Scanning problems" on page 246.
• See "Scan and Fax Manager 2 Problem" on page 246.
• See "Fax problems (optional)" on page 246.
• See "Common PostScript problems" on page 247.
• See "Common Windows problems" on page 247.
• See "Common Linux problems" on page 248.
• See "Common Macintosh problems" on page 249.

Power and cable connecting problems

Condition
The machine is • Plug in the power cord and turn on the power
not receiving switch (see "Turning the machine on" on
power, page 26).
or the connection
Click this link to open an animation about
cable between the
solving power problems.
computer and the
machine is not
• Disconnect the machine cable and reconnect it
connected (see "Connecting a printer cable" on page 27).
properly.
Click this link to open an animation about
solving connection problems.

Display screen problem

Condition
The display screen • Adjusts the brightness of the display screen.
does not show
• Turn the machine off and back on again. If the
anything.
problem persists, call for service.
Suggested solutions
Suggested solutions