Samsung CLX-9252 9352 Series User Manual page 242

Condition Possible cause
(Continued) The The document size
machine does not is so big that the
print. hard disk space of
the computer is
insufficient to
access the print job.
The machine The paper option
selects print that was selected in
materials from the Printing
the wrong paper Preferences may
source. be incorrect.
A print job is The job may be
extremely slow. very complex.
Half the page is The page
blank. orientation setting
may be incorrect.
The paper size and
the paper size
settings do not
match.
The machine The machine cable
prints, but the is loose or
text is wrong, defective.
garbled, or
incomplete.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating
system is
malfunctioning.
If you are in a DOS
environment, the
font setting for your
machine may be
set incorrectly.
Suggested solutions
Get more hard disk space
and print the document
again.
For many software
applications, the paper
source selection is found
under the Paper tab within
the Printing Preferences.
Select the correct paper
source. See the printer
driver help screen (see
"Opening printing
preferences" on page 140).
Reduce the complexity of
the page or try adjusting the
print quality settings.
Change the page orientation
in your application. See the
printer driver help screen.
Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.
Or, ensure that the paper
size in the printer driver
settings matches the paper
selection in the software
application settings you use.
Disconnect the machine
cable and reconnect. Try a
print job that you have
already printed successfully.
If possible, attach the cable
and the machine to another
computer that you know
works and try a print job.
Finally, try a new machine
cable.
Check the application's
printer selection menu to
ensure that your machine is
selected.
Try printing a job from
another application.
Exit Windows and reboot the
computer. Turn the machine
off and back on again.
Change the language
setting.
Troubleshooting_ 242
Condition Possible cause
Pages print, but The toner cartridge
they are blank. is defective or out of
toner.
The file may have
blank pages.
Some parts, such
as the controller or
the board, may be
defective.
The machine Incompatibility
does not print between the PDF
PDF file correctly. file and the Acrobat
Some parts of products.
graphics, text, or
illustrations are
missing.
The print quality The resolution of
of photos is not the photo is very
good. Images are low.
not clear.
Before printing, Using damp paper
the machine can cause vapor
emits vapor near during printing.
the output tray.
The machine Paper size and
does not print paper size setting
special- sized do not match.
paper, such as
billing paper.
Suggested solutions
Redistribute the toner, if
necessary.
If necessary, replace the
toner cartridge.
Check the file to ensure that
it does not contain blank
pages.
Contact a service
representative.
Printing the PDF file as an
image may enable the file to
print. Turn on Print As
Image from the Acrobat
printing options.
It will take longer to
print when you print a
PDF file as an image.
Reduce the photo size. If
you increase the photo size
in the software application,
the resolution will be
reduced.
This is not a problem. Just
keep printing.
Set the correct paper size in
the Custom Paper List in
the Paper tab in the
Printing Preferences (see
"Paper tab" on page 142).