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Troubleshooting - Whynter IMC-490SS Instruction Manual

Portable ice maker 49 lb capacity - stainless steel
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TROUBLESHOOTING

Problem
 The compressor works ab-
normally with a buzzing
noise
 Water indicator light is on
 Ice full indicator light is on
 Window display or indicator
lights are off
 Warning indicator is dis-
played
 Warning indicator flashes for
20 seconds
 The ice made is too large
and with pieces sticking to-
gether
 Ice appears cloudy
 Not all freezing bars makes
ice
 Ice full indicator is on but ice
is not full
 Conditions for ice making
cycle are right but no ice is
made
Possible Causes
 The voltage is lower than rec-
ommended
 There is not enough water in
the reservoir
 Ice basket is full to the top
 Blown fuse/ no power/blown
breaker
 Ice Shovel cannot rotate
 Ice Full sensor is faulty
 The water temperature in the
storage tray or ambient is too
low
 Due to fast freezing, ice cubes
may appear "cloudy", this is
trapped air in the water and
does not affect the taste or
quality of the ice.
 Amount of water in the reser-
voir is insufficient
 No water in the reservoir
 When the unit is first started,
refrigerant may not be flowing
to all freezing bars
 Ice Full sensor is obstructed
 Build up form on the sensor
 Refrigerant leaks/ sealed sys-
tem is blocked
10
Solutions
 Stop the ice maker and do not restart until
the voltage is normal
 Press the ON/OFF button to shut off, fill
with water, wait for 3 minutes and press
the ON/OFF button again to restart
 Remove some of the ice
 Replace fuse / turn power on
 Check if ice cubes are blocking or ob-
structing the ice shovel.
 Contact Whynter Service Department
 Stop the machine and reset the ice
making cycle
 Restart the machine after
turning it off
 This is normal
 Make sure that water is at MAX level be-
fore using the portable ice maker
 Run the unit for a couple more cycles and
all bars should be frozen
 Make sure that there are no obstruction or
objects aligned with the ice full sensor
 Remove the ice cubes from the ice basket
and close the lid
 Use a mild vinegar solution to clean the
sensor
 Contact Whynter Service Department

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