Intermec EasyCoder PX4i User Manual

Intermec EasyCoder PX4i User Manual

Bar code label printer (ipl version)
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User's Guide
EasyCoder® PX4i
Bar Code Label
Printer
(IPL Version)

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Summary of Contents for Intermec EasyCoder PX4i

  • Page 1 User’s Guide EasyCoder® PX4i Bar Code Label Printer (IPL Version)
  • Page 2 User’s Guide EasyCoder® PX4i Bar Code Label Printer (IPL Version)
  • Page 3 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation. © 2003-2008 by Intermec Technologies Corporation. All rights reserved.
  • Page 4 Description of Change 09/2004 First initial release. Supports IPL v2.30. 06/2007 Revised to support new 400 dpi printhead. -001 06/2008 Revised to incorporate new changes and brought into FrameMaker 8. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 5 EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 6: Table Of Contents

    Description of EasyCoder PX4i Printer........
  • Page 7 Label Length Dots ........62 EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 8 Intermec Ready-to-Work Indicator ........
  • Page 9 USB Interface ........... . 125 viii EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 10 Changing the Printer’s Current Media Sensitivity Setting ... . . 130 Determining the MSN for Intermec-Approved Media and Ribbons ..131 Determining the MSN for Other Media and Ribbons ....131 Media Sensitivity Numbers for Intermec-Approved Media and Ribbons.
  • Page 11: Before You Begin

    Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. If you must perform authorized emergency work on energized equipment, be sure that you comply strictly with approved safety regulations. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 12: Safety Icons

    The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 13: Web Support

    Service contracts • Ask about an existing 1 or 2 and then contract. choose 3 • Renew a contract. • Inquire about repair billing or other service invoicing questions. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 14: Service Location Support

    Who Should Read This Manual This User’s Guide provides you with information about the features of the EasyCoder PX4i printer and how to install, configure, operate, maintain, and troubleshoot it. Related Documents The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free.
  • Page 15 Before You Begin EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 16: Introduction

    Introduction This chapter introduces the EasyCoder PX4i printer and covers the following topics: • Description of EasyCoder PX4i Printer • Safety Summary • Product Identification EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 17: Description Of Easycoder Px4I Printer

    8 dots/mm (203 dots/inch) or 16 dots/mm (406 dots/inch), depending on which printhead is installed. The maximum print width is 112 mm (4.5 in) with either printhead. The EasyCoder PX4i printer offers a large number of useful features: • High speed printing up to 300 mm/sec (12 in/sec) •...
  • Page 18: Product Identification

    The machine label is attached to the printer’s rear plate and contains information on type, model, and serial number as well as AC voltage. It also contains regulatory agency markings indicating compliance with specific agency regulations, if any. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 19 Chapter 1 — Introduction EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 20: Installation

    This chapter explains how to unpack and install the EasyCoder PX4i printer and also describes the printer’s various parts in detail. It covers the following topics: • Unpacking the Printer • Connecting the Printer • Controls and Indicators EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 21: Unpacking The Printer

    7 If the printer has been damaged in any way during transportation, report the damage to the carrier immediately. 8 If the delivery is incorrect or any parts are missing, report it immediately to the distributor. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 22: Front View

    “Options” on page 73, for information on possible optional devices fitted on the printer’s front. Indicator lamps Display window Keyboard Connector for optional cutter Print mechanism Front door Side door Front View EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 23: Rear View

    On/Off Switch Bar code wand socket ("wand:") AC Power cord socket RS-232 serial interface ("uart1:") USB Interface ("usb1:") Machine label Intake slot for external media supply Rear View EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 24: Media Compartment

    For more information, see “Options” on page Side door Media supply Ribbon supply hub roll hub Ribbon rewind hub Slack absorber Media Compartment EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 25: Print Mechanism

    Edge guide Pressure Thermal printhead Tear bar Upper label stop sensor Printhead lift guide (removable) lever Lower label stop sensor guide (removable) Label stop sensor position adjustment screw Print Mechanism EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 26: Connecting The Printer

    3 Connect the power cord from the socket on the rear plate to an electrical outlet (90 to 265 VAC). Computer The EasyCoder PX4i printer is fitted with one 9-pin D-style subminiature (DB9) socket for the RS-232 serial interface port and one class B connector for the USB interface port. For more information about ports, see “Interfaces”...
  • Page 27: Controls And Indicators

    The indicators are colored LEDs (Light Emitting Diodes) and are used for the following purposes: Power (solid green) indicates that the power is on. Status (solid green) indicates that the printer is ready for use. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 28: Display

    FEED OPEN&SHUT CUTTER Cutter error RIBBON FITTED Ribbon fitted PAPER FAULT Paper fault PSU ERROR Power supply error PSU OVER TEMP Power supply too hot PRINTHEAD HOT Printhead too hot EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 29: Keyboard

    The beeper acknowledges that a key has been pressed. Optionally, an audible alarm can be enabled using an IPL command. It will start beeping at paper out and ribbon out and will continue beeping until the start of reload. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 30: Starting Up

    Starting Up This chapter explains how to start up the printer after installation or after having been switched off. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 31: Switching On The Printer

    When the initialization is completed, a label is fed out. The following message, which is the IPL version number, appears in the Display Window, indicating that the printer is ready for operation. IPL 2.30 EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 32: Loading Media

    • Tear-Off (Straight-Through) • Cut-Off (Cutter) • Peel-Off (Self-adhesive Strip) • Internal Batch Takeup (Roll-to-Roll) • External Supply (Fanfold or Continuous Stock) EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 33: Tear-Off (Straight-Through)

    Chapter 4 — Loading Media Tear-Off (Straight-Through) The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when the media is torn off manually against the printer’s tear bar.
  • Page 34 To load media for tear-off operation 1 Open the front and side doors. 2 Turn the printhead lift lever counter-clockwise to raise the printhead. 3 Remove any empty core from the media supply hub. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 35 6 Route the media underneath the slack absorber and forward towards the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 36 7 Route the media through the print unit and push it inwards as far as it will go. 8 This diagram shows the path the media will take through the printer. 9 Turn the printhead lift lever to the “closed” position. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 37 11 Close the front and side doors. 12 Press Feed/Pause to advance the media and adjust the media feed. Tear off the media by grabbing the outer edge and pulling downwards. Feed/ Pause EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 38: Cut-Off

    Chapter 4 — Loading Media Cut-Off The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when the media is to be cut off by an automatic paper cutter (option).
  • Page 39 1 Switch off the power. Open the cutter and the side door. 2 Turn the printhead lift lever counterclockwise to raise the printhead. 3 Remove any empty core from the media supply hub. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 40 6 Route the media underneath the slack absorber and forward towards the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 41 7 Route the media through the print unit and push it inwards as far as it will go. 8 This diagram shows the path the media will take through the printer. 9 Turn the printhead lift lever to the “closed” position. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 42 11 Route the media through the cutter between the two guide plates. 12 Close the cutter unit while pulling on the end of the media. Close the side door and then switch the power on. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 43: Peel-Off (Self-Strip)

    Feed/ Pause Peel-Off (Self-Strip) The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when self-adhesive labels are separated from the liner immediately after printing, which requires an optional internal liner/batch takeup unit. For more information, see “Liner/Batch Takeup Kit”...
  • Page 44 2 Turn the printhead lift lever counter-clockwise to raise the printhead. 3 Pull out the green clip (1) on the liner takeup hub and dispose of any wound-up liner (2). EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 45 5 In the case of a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. 6 Fit a new roll of media onto the media supply hub and push the roll inwards as far as it will go. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 46 8 Route the media through the print unit and push it inwards as far as it will go. 9 Pull out approximately 40 cm (15 in) of labels and remove the labels from the liner. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 47 11 Secure the liner to the takeup hub with the green clip (1) and rotate the hub (2) until the media is pulled tight. 12 This diagram shows the path the media and liner will take through the printer. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 48 13 Turn the printhead lift lever to the “closed” position. 14 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 15 Close the front and side doors. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 49: Internal Batch Takeup (Roll-To-Roll)

    Feed/ Pause Internal Batch Takeup (Roll-to-Roll) The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when printed labels fitted on liner (backing paper) or pre-perforated tickets and tags are wound up inside the printer.
  • Page 50 To load media for internal batch takeup operation 1 Open the front and side doors. 2 Turn the printhead lift lever counter-clockwise to raise the printhead. 3 Remove any empty core from the media supply hub. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 51 4 Loosen the single screw that holds the guide plate at the rear of the media compartment. 5 Remove the tear bar from the print unit and replace it with the guide plate. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 52 6 In the case of a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. 7 Fit a new roll of media onto the media supply hub and push the roll inwards as far as it will go. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 53 9 Route the media through the print unit and push it inwards as far as it will go. 10 Pull out approximately 40 cm (15 in) of labels. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 54 12 Wind up some of the media on the takeup hub (1) and secure it with the green clip (2). 13 This diagram shows the path the media will take through the printer. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 55 15 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 16 Close the side door, but keep the front door open. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 56: External Supply (Fanfold)

    Protect the media accordingly. External supply can be used for: • Tear-off operation • Cut-off operation • Peel-off operation (upper slot only) • Internal batch takeup operation EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 57 2 Use the lower slot in the rear plate when the supply is placed lower than the printer. 3 The printer can be fitted with an optional set of fanfold guides in either slot. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 58 6 Fit the fanfold guide into the lower slot in the rear plate when the supply is placed lower than the printer. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 59 Chapter 4 — Loading Media EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 60: Loading Ribbon For Thermal Transfer Printing

    Loading Ribbon for Thermal Transfer Printing This chapter explains how to load the printer with ribbon for thermal transfer printing. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 61: Loading Ribbon

    Chapter 5 — Loading Ribbon for Thermal Transfer Printing Loading Ribbon The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock using either direct thermal printing on special heat-sensitive media or thermal transfer printing using a special ink-coated ribbon.
  • Page 62 To load ribbon for thermal transfer operation 1 Open the front and side doors. 2 Turn the printhead lift lever counterclockwise to raise the printhead. 3 Remove any used ribbon and the empty ribbon core. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 63 (innermost) groove. b If your ribbon is 88 to 90 mm (3.5 in) wide, compress the ribbon supply bobbin and move it so it snaps into the second groove. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 64 (outermost) groove. 4 Press the ribbon roll onto the ribbon supply bobbin (1) and route the ribbon through the print unit. Pull out 20 cm (8 in) of ribbon. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 65 “closed” position to lock the ribbon. 6 Press the cardboard core at the front end of the ribbon onto the rewind hub. During printing, the rewind hub will rotate counterclockwise. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 66 7 Turn the printhead lift lever to the “open” position. 8 Wind up the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 67 Chapter 5 — Loading Ribbon for Thermal Transfer Printing 9 Turn the printhead lift lever to “closed” position. 10 Close the front and side door. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 68: Setting Up The Printer

    8 dots/mm (203 dots/inch) printhead: 1 dot = 0.125 mm = 0.0049 in (4.9 mils) 16 dots/mm (406 dots/inch) printhead: 1 dot = 0.0625 mm = 0.00246 in (2.46 mils) EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 69: Description

    If not, you will have to change the setup. To enter the Setup Mode, press Setup on the printer’s built-in keyboard and follow the instructions in “Setup Mode” on page EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 70: Default Setup

    Label rest point 0 dots Form adj dots X 0 dots Form adj dots Y 0 dots Ribbon low 0 mm Paper low 0 mm Configuration Emulation None Cutter Not installed EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 71: Setup Parameters

    The baud rate is the transmission speed in bits per second. There are 8 options: • 1200 • 2400 • 4800 • 9600 (default) • 19200 • 38400 • 57600 • 115200 EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 72: Data Bits

    Standard Protocol. If the host ignores the printer’s XOFF, the printer will resend an XOFF after receiving every 15 characters from the host. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 73 The possible printer status, in descending priority, is: Condition Character Buffer already full Printhead raised Ribbon fault No label stock Buffer now full Printhead hot Label at strip pin Label skipping Ready Printing EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 74: Test/Service

    • Firmware checksum, program, and version number The Network Configuration Label contains: • WINS Name • MAC Address • IP Selection • IP Address • Netmask • Default Router • Name Server EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 75 UDCs stored in the printer’s memory. Font The Font Label contains all the characters in a single font. This option prints labels for all the user-defined fonts (UDF) stored in the printer’s memory. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 76: Data Dump

    • DT (Direct Thermal) is used for heat-sensitive media without any need for a thermal transfer ribbon. Default. • TTR (Thermal Transfer) is used for non heat-sensitive receiving face materials in combination with a thermal transfer ribbon. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 77: Label Length Dots

    EasyLAN connection. Range: 0-80 with preset values at an interval of 5. A value larger than 80 sets the ribbon sensor to 0. Default value: 0. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 78: Paper Low

    “Enable” or “Disable.” Once you have done that, you can also use IPL commands to enable or disable the cutter: <STX>R<ETX> enter print/configuration mode <STX>c0<ETX> Disable cutter <STX>c1<ETX> Enable cutter EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 79: Label Taken Sensor (Option)

    2 Switch on the power to the printer and press i and wait until the printer beeps. Quickly press the following keys: /Esc, /Esc, 3 The following message will be displayed: Factory Default? Enter=Yes ESC=No EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 80 This means that, for example, EasyLAN Wireless settings (SSID, keys, etc.) retain their values until the next reboot. To reload all settings, simply reboot after performing a reset. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 81 Chapter 6 — Setting Up the Printer EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 82: Setup Mode

    Setup Mode This chapter describes how to navigate in the setup mode, and provides overviews of the Setup Mode. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 83: Navigating In Setup Mode

    Network setup menus are shown in the Setup Mode. The diagram on the next page shows the options in the main loop. Detailed overviews are shown on the following pages. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 84: Setup Modes

    A U D R A T E ; 4 8 0 0 Scroll forward Scroll back Legend: Dotted boxes and lines indicate options. Thick boxes indicates default options. Values inside brackets indicate default settings. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 85 O N F I G : O N F I G : Y E S O N F I G U R A T I O N Scroll forward Scroll forward Scroll back Scroll back EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 86 Scroll back <Enter> Scroll forward Scroll back S E N S I T I V I T Y 9 O U T O F 8 - 1 4 Read only, press<Enter> EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 87 Chapter 7 — Setup Mode EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 88: Options

    This chapter describes the options available for the EasyCoder PX4i printer. The options can be factory installed, field-installed by an authorized service technician, or in some cases installed by the operator. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 89: Introduction

    The EasyCoder PX4i printer provides a high degree of flexibility because it has a modular design. By adding options to the basic printer, the EasyCoder PX4i printer can be adapted for a variety of applications. Some options should be installed by an authorized service technician or are only available as factory-installed options.
  • Page 90: Liner/Batch Takeup Kit

    Paper Cutter The EasyCoder PX4i printer can easily be fitted with an optional paper cutter. The cutter unit replaces the front door or the label taken sensor (LTS), if one is equipped. It is connected by a single cable to the DIN-connector on the printer’s front.
  • Page 91: Fanfold Guides

    The plastic wing-shaped retainer is simply slipped onto the media supply hub outside the media roll by the operator. No tools are required. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 92: Inch Adapter

    The EasyCoder PX4i printer can accommodate one EasyLAN interface board plus one other interface board. EasyLAN boards: • EasyLAN Ethernet interface • EasyLAN Wireless interface Other communication boards: • Parallel Interface Board (IEEE 1284) EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 93 Chapter 8 — Options EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 94: Troubleshooting

    Troubleshooting This chapter describes how the Intermec Ready-to-Work indicator and other indicators work. It also lists various possible cases of inferior printout quality, describes possible causes, and suggests remedies. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 95: Intermec Ready-To-Work Indicator

    EasyADC Console. The EasyADC Console is a PC-based software which allows a supervisor to monitor all connected devices that have an Intermec Ready-to-Work indicator, including handheld computers, access points, and printers. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 96 Printhead not found NO PRINTHEAD Rebooted Initializing Appears at startup until operational. Printer crash See notes 3 and 5 on next page. Printer turned off Maintenance Appears when upgrading. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 97 Meanwhile, the printer is able to receive commands and data until the buffer is filled. The printing is automatically resumed when the printhead temperature has reached 85°C (185°F). EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 98: Troubleshooting

    Select a better brand “Media Sensitivity ribbon quality of media/ribbon Number” on page 129 Worn printhead Replace printhead “Replacing the Printhead” on page 95 Worn platen roller Replace rollers Call Service EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 99 Cleaning” on page 88 White Vertical Lines Possible Cause Remedy Reference Printhead dirty Clean printhead “Printhead Cleaning” on page 88 Missing printhead Replace printhead “Replacing the Printhead” on page 95 EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 100 Faulty ribbon break shaft Adjust “Narrow Media” on adjustment page 102 Incorrect edge guide Adjust “Loading Media” on adjustment page 17 Printhead pressure too Adjust pressure “Printhead Pressure” on strong page 103 EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 101 Faulty sensors Replace sensors Call Service Compressed Text Or Bar Code Possible Cause Remedy Reference Too high print speed for Reduce print speed “Setup large media roll Parameters” on page 56 EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 102: Maintaining The Printer

    • Printhead Cleaning • External Cleaning • Cleaning the Label Stop Sensor • Replacing the Printhead • Media Jams When cleaning or replacing the printhead, take precautions to avoid electrostatic discharges. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 103: Printhead Cleaning

    Isopropyl alcohol [(CH-3)2CHOH; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. To clean the printhead 1 Open the front and side doors. 2 Turn the printhead lift lever counterclockwise to raise the printhead. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 104 4 Open the cleaning card envelope and pull out the cleaning card. Read the warning text. 5 Insert most of the cleaning card under the printhead (1). Engage the printhead (2). EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 105 7 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue. 8 Insert most of the cleaning card under the printhead again (1). Engage the printhead (2). EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 106 9 Pull out the cleaning card. If necessary, repeat the process with a fresh cleaning card. 10 Allow the cleaned parts to dry completely before loading any media and ribbon. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 107: External Cleaning

    1 Always remove the power cord before cleaning! 2 Wipe external surfaces with a soft cloth slightly moistened with water or a mild detergent. Never spray the printer. Protect it from water when cleaning the premises. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 108: Cleaning The Label Stop Sensor

    Do not use any other type of chemicals. Isopropyl alcohol [(CH-3)2CHOH; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 109 1 Pull the upper guide straight out. (Upper part of print unit omitted for better view.) 2 Press the snap-lock, lift the outer end of the lower guide and pull it out. After cleaning, reassemble in reverse order. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 110: Replacing The Printhead

    Note: Prior to installing the 406 dpi printhead on the PX4i printer the firmware must be updated to IPL Firmware version 2.74.0 or higher. To replace the printhead 1 Open the front and side doors. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 111 Chapter 10 — Maintaining the Printer 2 Turn the printhead lift lever counterclockwise to raise the printhead. 3 Remove any media and transfer ribbon. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 112 4 Pull the printhead bracket away from the magnet in the pressure arm. 5 Disconnect the hooked printhead bracket fingers from the shaft and pull out the printhead as far as the cables allow. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 113 8 Fit the hooks of the printhead bracket fingers onto the headlift shaft. Make sure that the cables do not prevent the bracket fingers from being properly seated on the headlift shaft. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 114 Chapter 10 — Maintaining the Printer 9 Close the printhead so the magnet engages the printhead bracket. 10 Load a new supply of media and ribbon, as described in “Loading Media” on page EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 115: Media Jams

    6 Reload the media as described in “Loading Media” on page 7 Switch on the power. 8 Readjust the media feed by raising and closing the printhead and then pressing Feed/Pause. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 116: Adjustments

    Adjustments This chapter describes how the operator can adjust the printer. The chapter covers the following topics: • Narrow Media Adjustment • Printhead Pressure Adjustment • Label Stop Sensor Adjustment EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 117: Narrow Media

    3 Lock the arm in the new position by tightening the knob. 4 Re-adjust the edge guides. 5 Reload the ribbon, if any. Knob Center of media Pressure arm Edge guides Pressure Arm adjustment EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 118: Printhead Pressure

    Fine-adjust using the trial-and-error method. Do not use a higher printhead pressure than necessary. Unnecessary pressure may increase the wear of the printhead and shorten its life. Knob Printhead pressure adjustment EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 119: Label Stop Sensor

    1 cm (0.39 in). This method is especially useful for black marks (measure the lateral position of the black marks with a ruler before loading the media). Detection slots Upper part of LSS Adjustment screw Label Stop Sensor adjustment EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 120 Mark detection: Lift the printhead and pull out the media slowly. When the LSS detects a black mark, the cursor moves to the left. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 121 • Does the liner have too little transparency? • Does the LSS work with another type of media? To change the Media Type setup, lift and lower the printhead and then press Feed/Pause. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 122: Technical Data

    This appendix lists the technical data for the printer. Please note that Intermec reserves the right to change this information without prior notice and that this information does not represent a commitment on the part of Intermec. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 123 Tear-Off (Straight-through) Cut-Off Option With cutter Peel-Off (Self-strip) Option With rewinder Internal Batch Takeup Option With rewinder Firmware Firmware IPL v2.30 Operating System 13 scalable + 21 simulated bitmap Smooth Fonts EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 124 Label Gap/Black Mark/Out of Media Variable position Printhead Lifted Ribbon End/Ribbon Low Paper Sensor Controls LEDs Display 2 × 16 character LCD Background light Keyboard 7 keys membrane-switch type Feed/Pause button Beeper EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 125 CompactFlash Cards for various Option 3 8 MB-1 GB purposes Option 1: Factory installed option. Option 2: Field-installable kit. Installation should be performed by a service technician. Option 3: Operator-installable option. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 126 Appendix A — Technical Data EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 127 Appendix A — Technical Data EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 128: Media Specifications

    Media Specifications This appendix specifies the physical measurements for various types of media. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 129: Media Roll Size

    Media rolls to be loaded inside the printer should be wound with the printable side facing outwards. The media supply must not be exposed to dust, sand, or grit. Any hard particles, however small, can damage the printhead. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 130: Media

    Appendix B — Media Specifications Media Non-Adhesive Strip (Continuous Stock) (a) Media Width Minimum: 25 mm (1.00 in) Maximum: 120 mm (4.72 in) Media Type Setup: Continuous Stock EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 131: Self-Adhesive Strip (Continuous Stock)

    (c) Internal Media Width (excluding liner) Minimum: 23.8 mm (0.94 in) Maximum: 118.4 mm (4.66 in) Media Type Setup: Continuous Stock EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 132: Self-Adhesive Labels (Gap Stock)

    The Label Stop Sensor must be able to detect the extreme front edges of the labels. For more information, see “Label Stop Sensor” on page 104. Media Type Setup: Gap Stock EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 133: Tickets With Gaps (Gap Stock)

    “Label Taken Sensor” on page Maximum: 6,143 mm (241 in), provided there is a sufficient amount of free SDRAM memory (c) LSS Detection Position: Variable, see “Label Stop Sensor” on page 104. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 134 Note: Handle perforated media carefully to avoid rips or breaks along the perforations. Broken or ripped perforations, particularly at the edges, may cause the media to break or misfeed during printing. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 135: Tickets With Black Mark (Mark Stock)

    Note: Handle perforated media carefully to avoid rips or breaks along the perforations. Broken or ripped perforations, particularly at the edges, may cause the media to break or misfeed during printing. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 136 Appendix B — Media Specifications EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 137 Appendix B — Media Specifications EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 138: Interfaces

    Interfaces This appendix describes the interface connectors found on the printer’s rear plate. It covers the following topics: • RS-232 Interface • USB Interface • Optional Interfaces EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 139: Rs-232 Interface

    Data set ready Ground Data terminal ready Clear to send Request to send Not Used * The external +5 V is limited to 500 mA and is automatically switched off at overload. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 140: Interface Cable

    Other devices, like a keyboard and a mouse, can be connected to the same hub. If you need to connect more than one Intermec USB printer to a host, you should use different USB ports.
  • Page 141: Optional Interfaces

    The printer can also be fitted with one of the following EasyLAN interface boards for connection to a Local Area Network (LAN). • EasyLAN Ethernet Interface • EasyLAN Wireless Interface IEEE 1284 Parallel Interface Board Parallel Interface Connector EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 142 EasyLAN interface, please refer to the following manuals included on the PrinterCompanion CD. • EasyLAN Interface Kit Installation Instructions • EasyLAN Wireless Interface Kit Installation Instructions • EasyLAN User’s Guide • EasyLAN Network Setup User’s Guide EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 143 Appendix C — Interfaces EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 144: Media Sensitivity Number

    Sensitivity Number (MSN) for various types of direct thermal media or thermal transfer ribbon. It also includes instructions on how to determine the printer’s current media sensitivity setting and how to adjust it. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 145: The Media Sensitivity Number (Msn)

    1 Find the three-digit sensitivity rating. 2 At the DOS prompt, type the following command and press Enter: MODE COM1 96,E,7,1,N 3 Type the following command lines and press Enter: COPY CON COM1 <STX><SI>g1,567<ETX>^Z EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 146: Determining The Msn For Intermec-Approved Media And Ribbons

    (800 for thermal transfer and 700 for direct thermal) and work your way down until you achieve acceptable print quality. You can also use PrintSet’s Print Quality Wizard to help achieve acceptable print quality. EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 147: Media Sensitivity Numbers For Intermec-Approved Media And Ribbons

    Duratran II Matte Polyester (TMX1500), Valeron Tag (TMX1500) Syntran (TMX2200) Syntran (TMX1500) TTR Gloss Polyethylene Label (HP66) TTR Gloss Polyethylene Label (HP05) TTR Polyethylene Label (HP66) TTR Polyethylene Label (HP05) Kimdura (TMX2200) Kimdura (TMX1500) EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 148 Duratran II Tag 5 (TMX2200) Duratran II Tag (TMX1500) TTR Coated Label (HP66) TTR Coated Label (HP05) TTR Coated Label (GP02) 300 Series Low Sensitivity Gloss Polyester Label (HR03) (Synthetic) Duratran II Gloss (TMX3202) EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 149 Appendix D — Media Sensitivity Number EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version)
  • Page 150 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version) *934-039-001* P/N 934-039-001...

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