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HP Compaq tc1100 Maintenance And Service Manual

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Maintenance and Service

Guide
HP Compaq tc1100 Tablet PC
Document Part Number: 335572-003
November 2004
This guide is a troubleshooting reference used for maintaining
and servicing the tablet PC. It provides comprehensive
information on identifying tablet PC features, components, and
spare parts, troubleshooting tablet PC problems, and performing
tablet PC disassembly procedures.

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Summary of Contents for HP Compaq tc1100

  • Page 1: Maintenance And Service

    Maintenance and Service Guide HP Compaq tc1100 Tablet PC Document Part Number: 335572-003 November 2004 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive information on identifying tablet PC features, components, and spare parts, troubleshooting tablet PC problems, and performing tablet PC disassembly procedures.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    2.1 Setup and Diagnostics Utilities ....2–2 Selecting Setup or HP Diagnostics ....2–2 Selecting from the File Menu .
  • Page 4 3.5 Keyboard ........3–8 3.6 Optional HP Tablet PC Docking Station ..3–10...
  • Page 5 5.8 Fan and Heat Sink ......5–35 5.9 Optional HP Tablet PC Docking Station ..5–37...

  • Page 6: Specifications

    Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index Maintenance and Service Guide...

  • Page 7: Product Description

    Product Description Depending on model, the HP Compaq tc1100 Tablet PC offers a 1.1-GHz Intel® Pentium® M or 900-MHz Ultra Low Voltage Mobile Intel Celeron® processor with 512-KB cache, a 10.4-inch color TFT XGA display, up to 2 GB of 333-MHz DDR SDRAM, and NVIDIA GeForce4 420 Go 4X AGP graphics with 32 MB of video DDR SDRAM.
  • Page 8 101 data entry keys, cursor control keys, and a pointing stick device. The optional HP Tablet PC Docking Station (not shown) provides access to a MultiBay and a variety of connectors. HP Compaq tc1100 Tablet PC with Optional Keyboard 1–2...

  • Page 9: Models

    Product Description 1.1 Models Tablet PC models are shown in Tables 1-1 through 1-66. Table 1-1 HP Compaq tc1100 Tablet PC Naming Conventions CTC1100 XXXXXX-XXX Description Options Brand/Series C = Compaq TC1100 = Tablet PC designator Processor type QP = Intel 1.0-GHz or 1.1-GHz Pentium M...
  • Page 10 Product Description Table 1-1 HP Compaq tc1100 Tablet PC Naming Conventions (Continued) CTC1100 XXXXXX-XXX Description Options Integrated Cb = Combination modem/NIC/802.11b wireless communication LAN (Intel) Cd = Combination modem/NIC/802.11a/b/g wireless LAN (Intel) Cf = Combination modem/NIC/802.11b/g ® wireless LAN (Intel)/Bluetooth wireless PAN Ci = combination modem/NIC/802.11b wireless...
  • Page 11 Product Description Table 1-2 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 12 Product Description Table 1-3 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC ■ 40 GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 13 Product Description Table 1-4 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 800-MHz (Celeron) processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 30-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 14 Product Description Table 1-5 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 800-MHz (Celeron) processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN ■ 60-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 15 Product Description Table 1-6 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 16 Product Description Table 1-7 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 17 Product Description Table 1-8 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 80-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 18 Product Description Table 1-10 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 30-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 19 Product Description Table 1-12 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40 GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 20 Product Description Table 1-14 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 21 Product Description Table 1-16 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ 24X DVD/CD-RW combo drive ■...
  • Page 22 Product Description Table 1-18 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 60-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 23 Product Description Table 1-20 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 24 Product Description Table 1-22 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 768-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 60-GB hard drive ■ 8X DVD-ROM drive ■...
  • Page 25 Product Description Table 1-24 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 768-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 60-GB hard drive ■ 8X DVD-ROM drive ■...
  • Page 26 Product Description Table 1-26 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 27 Product Description Table 1-28 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 28 Product Description Table 1-30 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 29 Product Description Table 1-32 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 30 Product Description Table 1-34 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 30-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 31 Product Description Table 1-36 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 32 Product Description Table 1-38 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 60-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 33 Product Description Table 1-40 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 30-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 34 Product Description Table 1-42 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 60-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 35 Product Description Table 1-44 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.0-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 36 Product Description Table 1-46 HP Compaq tc1100 Tablet PC Models The following configure-to-order HP Compaq tc1100 Tablet PC models feature: ■ Pen and pointing stick keyboard ■ 6-cell, 3.6-Ah Li ion battery pack ■ 32 MB of discrete video memory ■...
  • Page 37 Product Description Table 1-46 HP Compaq tc1100 Tablet PC Models (Continued) CTC1100 United States 470046-342 CTC1100 United States 470046-341 CTC1100 United States 470046-340 CTC1100 United States 470046-348 CTC1100 United States 470046-347 CTC1100 United States 470046-346 Maintenance and Service Guide 1–31...
  • Page 38 Product Description Table 1-47 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/802.11b wireless LAN (Intel) ■ 30-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 39 Product Description Table 1-49 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel) ■ 40-GB hard drive ■ 24X CD-ROM ■...
  • Page 40 Product Description Table 1-51 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 41 Product Description Table 1-52 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 42 Product Description Table 1-53 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel) ■ Bluetooth wireless PAN ■ 40-GB hard drive ■...
  • Page 43 Product Description Table 1-54 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick keyboard ■...
  • Page 44 Product Description Table 1-55 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel) ■ Bluetooth wireless PAN ■ 40-GB hard drive ■...
  • Page 45 Product Description Table 1-56 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 256-MB RAM ■ Combination modem/NIC/802.11b wireless LAN (Intel) ■ 40-GB hard drive ■ 24X DVD/CD-RW Combo Drive ■...
  • Page 46 Product Description Table 1-57 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/802.11b/g wireless LAN (Intel) ■ Bluetooth wireless PAN ■ 40-GB hard drive ■...
  • Page 47 Product Description Table 1-58 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/802.11b wireless LAN (Intel) ■ Bluetooth wireless PAN ■ 60-GB hard drive ■...
  • Page 48 Product Description Table 1-60 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 1.1-GHz Pentium M processor ■ 512-MB RAM ■ Combination modem/NIC/802.11a/b/g wireless LAN ■ 60-GB hard drive ■ 24X DVD/CD-ROM Combo Drive ■...
  • Page 49 Product Description Table 1-61 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 900-MHz Celeron processor ■ 256-MB RAM ■ Combination modem/NIC/802.11b wireless LAN ■ Bluetooth wireless PAN ■ 30-GB hard drive ■...
  • Page 50 Product Description Table 1-63 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 900-MHz Celeron processor ■ 256-MB RAM ■ Combination modem/NIC/802.11b wireless LAN ■ Bluetooth wireless PAN ■ 40-GB hard drive ■...
  • Page 51 Product Description Table 1-64 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 900-MHz Celeron processor ■ 256-MB RAM ■ Combination modem/NIC/802.11b/g wireless LAN ■ Bluetooth wireless PAN ■ 40-GB hard drive ■...
  • Page 52 Product Description Table 1-65 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 900-MHz Celeron processor ■ 256-MB RAM ■ Combination modem/NIC/802.11b wireless LAN ■ Bluetooth wireless PAN ■ 40-GB hard drive ■...
  • Page 53 Product Description Table 1-66 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature: ■ Intel 900-MHz Celeron processor ■ 256-MB RAM ■ Combination modem/NIC/802.11b wireless LAN ■ Bluetooth wireless PAN ■ 30-GB hard drive ■...

  • Page 54: Features

    Product Description 1.2 Features ■ 1.0-GHz or 1.1-GHz Intel Pentium M processor – – 800-MHz or 900-MHz Ultra Low Voltage Mobile Intel Celeron processor with 512-KB integrated cache, depending on model ■ NVIDIA GeForce4 420 Go 4X AGP graphics controller with 32-MB SDRAM ■...
  • Page 55 Product Description ■ Support for the following drives through the MultiBay (with optional External MultiBay or docking station): ❏ 1.44-MB diskette drive ❏ 24X Max CD-ROM drive ❏ 8X Max CD-RW drive ❏ 8X Max DVD-ROM drive ❏ 8X Max DVD/CD-RW Combo Drive ❏...

  • Page 56: Clearing A Password

    Product Description 1.3 Clearing a Password If the tablet PC has an unknown setup or power-on password, follow these steps to clear the password. These steps do not clear the drivelock password. 1. Remove the battery pack and Mini PCI communications memory module slot cover.

  • Page 57: Power Management

    Product Description 1.4 Power Management The tablet PC comes with power management features that extend battery operating time and conserve power. The tablet PC supports the following power management features: ■ Standby ■ Hibernation ■ User customization of settings ■ Smart battery that provides an accurate battery power gauge ■...

  • Page 58: Tablet Pc External Components

    Product Description 1.5 Tablet PC External Components The external components on the front of the tablet PC are shown in the following illustration and described in Table 1-47. Front Components Table 1-47 Front Components Item Component Function Wireless light Off: No wireless device is active. On: Wireless functionality is enabled.
  • Page 59 Product Description Table 1-47 Front Components (Continued) Item Component Function AC adapter light On: AC power is being supplied through the AC adapter. Tablet PC Input Panel When Windows is running, opens the launch button Microsoft Tablet PC Input Panel application, which includes a handwriting pad and an on-screen keyboard.

  • Page 60: Top Components

    Product Description The external components on the top side of the tablet PC are shown in the following illustration and described in Table 1-48. Top Components Table 1-48 Top Components Item Component Function USB port* Connects an optional USB 2.0 - or - 1.1 compliant device.
  • Page 61 Product Description Table 1-48 Top Components (Continued) Item Component Function Pen holder (shown with Secures the pen to the tablet PC. pen 5 inserted) Interacts with the tablet PC whenever the tip is within 0.5 inch of or contacts the screen. Tablet PC tether eyelet Used with the tether eyelet on the pen, enables you to tether the pen to the...
  • Page 62 Product Description The external components on the left side of the tablet PC are shown in the following illustration and described in Table 1-49. Left-Side Components Table 1-49 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the tablet PC.
  • Page 63 Product Description Table 1-49 Left-Side Components (Continued) Item Component Function Air vent Allows airflow to cool internal components. Å WARNING: To avoid potential discomfort or burns, do not block the air vents or use the tablet PC on your lap for extended periods. This tablet PC is designed to run demanding applications at full power.
  • Page 64 Product Description The external components on the right side of the tablet PC are shown in the following illustration and described in Table 1-50. Right-Side Components Table 1-50 Right-Side Components Item Component Function Jog dial Functions like the enter key and the up and down arrow keys on a standard keyboard.
  • Page 65 Product Description Table 1-50 Right-Side Components (Continued) Item Component Function Windows security button When pressed with the pen tip or a small object such as the end of a paper clip ■ when Windows is open, enters the ctrl+alt+delete command. ■...

  • Page 66: Rear Components

    Product Description The external components on the bottom side of the tablet PC are shown in the following illustration and described in Table 1-51. Bottom-side Components Table 1-51 Rear Components Item Component Function Docking alignment slots (2) Secure the tablet PC to an optional Tablet PC Docking Station.
  • Page 67 Product Description The external components on the rear of the tablet PC are shown in the following illustration and described in Table 1-52. Rear Components Table 1-52 Rear Components Item Component Function Tilt feet (2) While the tablet PC is being used in portrait orientation on a flat surface, can elevate the top of the tablet PC to provide a comfortable...
  • Page 68 Product Description Table 1-52 Rear Components (Continued) Item Component Function Product identification label Contains the serial number of the tablet PC and a code describing the original configuration of the tablet PC. You will need the serial number if you contact Customer Care.
  • Page 69 Product Description Table 1-52 Rear Components (Continued) Item Component Function Hard drive bay Holds the system hard drive. Hard drive security screws (2) Secure the hard drive in the hard drive bay. Pad feet (2) Stabilize the tablet PC when it is placed on a flat surface.
  • Page 70 Product Description Table 1-52 Rear Components (Continued) Item Component Function Memory module and Mini PCI Secure the memory and Mini PCI compartment cover retention compartment cover to the screws tablet PC. Memory module and Contains one memory slot for a Mini PCI compartment PC133-compliant memory module.

  • Page 71: Keyboard Components

    Product Description 1.6 Keyboard Components The keyboard top components are shown in the following illustration and described in Table 1-53. Keyboard Top Components Table 1-53 Keyboard Top Components Item Component Function Alignment key Ensures that the tablet PC is attached to the keyboard in the correct orientation.
  • Page 72 Docking alignment Help guide the tablet PC and keyboard into notches (4) an optional HP Tablet PC Docking Station. Docking connector Enables the optional docking station to be pass-through connected to the tablet PC while the keyboard is attached to the tablet PC.
  • Page 73 Product Description The special keys on the keyboard are shown in the following illustration and described in Table 1-54. Keyboard Special Keys Table 1-54 Keyboard Special Keys Item Component Function Function keys Perform system and application tasks. For example, in the Windows operating system and many applications, pressing F1 opens a Help file.
  • Page 74 Product Description Table 1-54 Keyboard Special Keys (Continued) Item Component Function Windows logo key Displays the Microsoft Windows Start Menu. Windows Displays a shortcut menu for items beneath applications key the pointer. Keypad keys Used like an external numeric keypad. 1–68 Maintenance and Service Guide...
  • Page 75 Product Description The components on the rear and bottom of the optional keyboard are shown in the following illustration and described in Table 1-55. Keyboard Rear and Bottom Components Table 1-55 Keyboard Rear and Bottom Components Item Component Function Screen protector slots Attach the screen protector to the keyboard.

  • Page 76: Hp Tablet Pc Docking Station Components

    Product Description 1.7 HP Tablet PC Docking Station Components The upper and right-side components on the optional HP Tablet PC Docking Station are shown in the following illustration and described in Table 1-56. Docking Station Upper and Right-Side Components Table 1-56...
  • Page 77 Product Description Table 1-56 Docking Station Upper and Right-Side Components (Continued) Item Component Function Docking connector Connects to the tablet PC. Docking restraint latch Secures the tablet PC to the docking stand. Docking alignment Fit into the tablet PC docking alignment brackets (2) slots to align the tablet PC in the docking stand.
  • Page 78 Product Description The front and left-side components on the optional docking station are shown in the following illustration and described in Table 1-57. Docking Station Front and Left-Side Components Table 1-57 Docking Station Front and Left-Side Components Item Component Function Pivot arm Tilts the docking stand forward and backward to enable different viewing angles...
  • Page 79 Product Description Table 1-57 Docking Station Front and Left-Side Components (Continued) Item Component Function Audio-in jack Connects the stereo audio function of optional audio devices such as CD-ROM players. Audio-out (headphone) Connects optional stereo headphones or jack powered stereo speakers and connects the audio function of an audio/video device such as a television or VCR.

  • Page 80: Design Overview

    Product Description 1.8 Design Overview This section presents a design overview of key parts and features of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog‚" to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures," for disassembly instructions. The system board provides the following device connections: ■...

  • Page 81: Troubleshooting

    Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 82: Setup And Diagnostics Utilities

    Troubleshooting 2.1 Setup and Diagnostics Utilities Selecting Setup or HP Diagnostics The tablet PC features 2 HP system management utilities: ■ Setup—A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows.

  • Page 83: Selecting From The File Menu

    Troubleshooting 3. To close Setup and restart the tablet PC: ❏ Select File > Save Changes, and Exit and press enter. – – ❏ Select File > Ignore Changes, and Exit and press enter. 4. When you are prompted to confirm your action, press F10.

  • Page 84: Selecting From The Security Menu

    To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in HP Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password.
  • Page 85 Troubleshooting Table 2-2 Security Menu (Continued) Select To Do This Device Security Enable/disable: ■ Ports or diskette drives* ■ Diskette write* ■ CD-ROM or diskette startup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. System IDs Enter identification numbers for the tablet PC, a docking station, and all battery packs in the system.

  • Page 86: Selecting From The Advanced Menu

    Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language (or press F2) Change the Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the tablet PC more quickly by eliminating some startup tests. If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.
  • Page 87 Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This ■ Change the parallel port mode from Device Options (continued) EPP (Enhanced Parallel Port [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities Port). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■...

  • Page 88: Using Hp Diagnostics For Windows

    Troubleshooting 2.2 Using HP Diagnostics for Windows When you access HP Diagnostics for Windows, a scan of all system components is displayed on the screen before the HP Diagnostics window opens. You can display more or less information from anywhere within HP Diagnostics for Windows by selecting Level on the menu bar.

  • Page 89: Obtaining, Saving Or Printing Diagnostic Test

    Troubleshooting Obtaining, Saving or Printing Diagnostic Test Information 1. Access HP Diagnostics by selecting Start > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
  • Page 90 Troubleshooting 6. Select Begin Testing. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.

  • Page 91: Troubleshooting Flowcharts

    Troubleshooting Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting.” “Flowchart 2.2—No Power, Part 1.” “Flowchart 2.3—No Power, Part 2.” “Flowchart 2.4—No Power, Part 3.” “Flowchart 2.5—No Power, Part 4.” “Flowchart 2.6—No Video, Part 1.” “Flowchart 2.7—No Video, Part 2.” “Flowchart 2.8—Nonfunctioning Docking Station (if applicable).”...
  • Page 92 Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there Flowchart 2.2—No power? Power, Part 1. Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to Flowchart All drives 2.17—Nonfunctioning working? Device. Go to Flowchart 2.6—No Is there video? Go to Video, Part 1.

  • Page 93: (If Applicable)

    Troubleshooting Flowchart 2.2—No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). Go to Power up Power up *Reset Flowchart 2.3—No on battery on battery power. Power, Part 2. power? power? Go to Power up Power up *Reset Flowchart 2.4—No...
  • Page 94 Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from Flowchart 2.2—No Power, Part 1 Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging, moving it to another tablet PC, or replacing it. Replace power supply Power on?
  • Page 95 Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Flowchart 2.3—No Power, Part 2. Plug directly into AC outlet. Power LED Done Reseat AC adapter in tablet PC and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
  • Page 96 Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from Flowchart 2.4—No Power, Part 3. Open tablet PC. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close tablet PC and retest. Replace the following items (if applicable). Power on? Check tablet PC operation after each replacement:...
  • Page 97 Troubleshooting Flowchart 2.6—No Video, Part 1 No Video. Docking Station Go to *NOTE: To change from internal to Stand-alone Flowchart 2.7—No external display, use the hotkey or in docking Video, Part 2. combination. station? Stand-alone Internal or Adjust Video OK? Done external brightness.
  • Page 98 Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from Flowchart 2.6—No Video, Part 1. Remove tablet PC from docking station, if connected. Adjust Check brightness of external display brightness. monitor. Go to Flowchart 2.6—No Video OK? Done Video OK? Video, Part 1. Check that tablet PC is properly seated Try another in docking station, for bent pins on...
  • Page 99 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and power outlet. Reinstall Check voltage tablet PC into setting on docking station. docking station. Reset monitor cable connector at Docking docking station. Done station operating? Docking...

  • Page 100: Flowchart 2.9-No Operating System (Os)

    Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking station and power outlet. No OS loading from hard drive, go to Flowchart 2.10—No OS Loading from Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13—No OS Loading from...

  • Page 101: Flowchart 2.10-No Os Loading From

    Troubleshooting Flowchart 2.10—No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Go to Flowchart Nonsystem 2.11—No OS disk message? Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from Go to Boot Flowchart from...

  • Page 102: Flowchart 2.11-No Os Loading From

    Troubleshooting Flowchart 2.11—No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10—No OS Reseat Loading from hard drive. Hard Drive, Part 1. 1. Replace hard CD or drive. diskette in 2. Replace drive? Hard drive system board. Done accessible? Remove diskette and...

  • Page 103: Flowchart 2.12-No Os Loading From

    Troubleshooting Flowchart 2.12—No OS Loading from Hard Drive, Part 3 Continued from Flowchart 2.11—No OS Loading from Hard Drive, Part 2. System Install OS files on hard and reboot. drive? Virus Virus on hard loading from on hard Clean virus. Done drive? hard drive?

  • Page 104: Flowchart 2.13-No Os Loading From

    Troubleshooting Flowchart 2.13—No OS Loading from Diskette Drive OS not loading Reseat from Done diskette drive. loading? diskette drive. Install bootable Bootable Nonsystem diskette and diskette disk message? reboot tablet PC. in drive? Go to Check diskette Boot Flowchart for system files. from another 2.17—Nonfunctio Try different...

  • Page 105: Flowchart 2.14-No Os Loading From Cd-Rom Or Dvd-Rom Drive

    Troubleshooting Flowchart 2.14—No OS Loading from CD-ROM or DVD-ROM Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM Drive. tablet PC. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Reseat...

  • Page 106: Flowchart 2.15-No Audio, Part 1

    Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Tablet PC in Internal Flowchart 2.16—No docking station Undock audio? Audio, Part 2 (if applicable)? Replace the following docking station Go to components one at a time as applicable.

  • Page 107: Flowchart 2.16-No Audio, Part 2

    Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from Flowchart 2.15—No Audio, Part 1 Audio Reload driver in OS audio drivers. configured? Load drivers and Correct set configuration drivers for in OS. application? Connect to external speaker. Replace audio board and speaker Audio? Done...

  • Page 108: Flowchart 2.17-Nonfunctioning Device

    Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the tablet PC, and inspect cables and plugs for bent or broken pins or other damage. Fix or Any physical Clear replace device detected? CMOS. broken item. Reattach device.

  • Page 109: Flowchart 2.18-Nonfunctioning Keyboard

    Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect tablet PC to good external keyboard. Replace External system device board. works? Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. Maintenance and Service Guide 2–29...

  • Page 110: Flowchart 2.19-Nonfunctioning

    Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect tablet PC to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.

  • Page 111: Flowchart 2.20-No Network Or

    Troubleshooting Flowchart 2.20—No Network or Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured reconfigure. in OS? Replace Disconnect all NIC/modem power from (if applicable).

  • Page 112: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC.

  • Page 113: Hp Compaq Tablet Pc System

    Illustrated Parts Catalog 3.2 HP Compaq Tablet PC System Major Components HP Compaq Tablet PC Major Components 3–2 Maintenance and Service Guide...
  • Page 114 Illustrated Parts Catalog Table 3-1 Spare Parts: Tablet PC System Major Components Spare Part Item Description Number Display components Display panel assembly 348348-001 Display bezel with inverter 348336-001 Inverter 348358-001 Bridge battery 348328-001 Digitizer 348337-001 Wireless antenna 348357-001 Miscellaneous Cable Kit, includes: 348335-001 Audio cable Inverter cable...
  • Page 115 Illustrated Parts Catalog Tablet PC Major Components 3–4 Maintenance and Service Guide...
  • Page 116 Illustrated Parts Catalog Table 3-1 Spare Parts: Tablet PC System Major Components (Continued) Spare Part Item Description Number Switch board 348330-001 Base enclosure (includes battery shield, hard drive 348327-001 bracket, LED board assembly, and shields) Speaker assembly (includes audio board) 348352-001 Memory module (DDR, 256 MB) DDR, 256 MB...

  • Page 117: Miscellaneous Cable Kit Components

    Illustrated Parts Catalog 3.3 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Table 3-2 Miscellaneous Cable Kit Components Spare Part Number 348335-001 Item Description Audio cable Inverter cable Digitizer cable Display panel cable Modem cable 3–6 Maintenance and Service Guide...

  • Page 118: Miscellaneous Plastics/Hardware

    Illustrated Parts Catalog 3.4 Miscellaneous Plastics/Hardware Kit Components Miscellaneous Plastics/Hardware Kit Contents Table 3-3 Miscellaneous Plastics/Hardware Kit Components Spare Part Number 348350-001 Item Description PC Card slot space saver SD Card slot space saver Connector cover Memory module/Mini PCI communications compartment cover Hard drive cover Keyboard release assembly Maintenance and Service Guide...

  • Page 119: Keyboard

    Illustrated Parts Catalog 3.5 Keyboard Tablet PC Keyboard 3–8 Maintenance and Service Guide...
  • Page 120 Illustrated Parts Catalog Table 3-4 Tablet PC Keyboard Spare Part Number Information Spare Part Spare Part Description Number Description Number tc1100 Tablet PC Keyboards 348325-371 Korea 348325-AD1 Australia 348325-011 Latin America 348325-161 Denmark 348325-081 Norway 348325-091 European 348325-021 People’s Republic of 348325-AA1 China European A4...

  • Page 121: Optional Hp Tablet Pc Docking Station

    Illustrated Parts Catalog 3.6 Optional HP Tablet PC Docking Station Optional HP Tablet PC Docking Station Table 3-5 Optional HP Tablet PC Docking Station Spare Part Number Information Spare Part Description Number HP Tablet PC Docking Station 348338-001 3–10 Maintenance and Service Guide...

  • Page 122: Maintenance And Service Guide

    Illustrated Parts Catalog 3.7 HP Tablet PC Docking Station Components HP Tablet PC Docking Station Components Maintenance and Service Guide 3–11...
  • Page 123 Illustrated Parts Catalog Table 3-6 HP Tablet PC Docking Station Components Spare Part Number Information Spare Part Item Description Number Docking stand and pivot arm 349090-001 Top case 349091-001 Board assembly 349093-001 Bottom case 349092-001 3–12 Maintenance and Service Guide...

  • Page 124: Miscellaneous

    Illustrated Parts Catalog 3.8 Miscellaneous Table 3-7 Spare Parts: Miscellaneous (not illustrated) Spare Part Spare Part Description Number Description Number AC power cord, 3-wire Australia 198723-011 Sweden 198723-101 Europe International 198723-B31 Switzerland 198723-BG1 Italy 198723-061 Taiwan 198723-AB1 Japan 198723-291 United Kingdom 198723-031 Korea 198723-AD1...

  • Page 125: Sequential Part Number Listing

    Illustrated Parts Catalog 3.9 Sequential Part Number Listing Table 3-8 Spare Parts: Sequential Part Number Listing Spare Part Number Description 344418-001 Pressure sensitive pen without eraser 344503-001 Pressure sensitive pen with eraser 348325-001 Keyboard in United States 348325-011 Keyboard in Australia 348325-021 Keyboard in Europe 348325-031...
  • Page 126 Illustrated Parts Catalog Table 3-8 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 348325-DB1 Keyboard in French Canada 348327-001 Base enclosure with shield 348328-001 Bridge battery 348329-001 RTC battery 348330-001 Power/standby switch 348331-001 System board with 800-MHz Intel Celeron processor, without memory 348332-001 System board with 1-GHz Intel Pentium M...
  • Page 127 Illustrated Parts Catalog Table 3-8 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 348346-001 Memory module, 512-MB, (333 MHz) 348348-001 Display panel assembly (Hydis) 348349-001 Display panel assembly (Toshiba) 348350-001 Miscellaneous Plastics Kit 348351-001 Miscellaneous Screw Kit 348352-001 Speaker assembly 348354-001...
  • Page 128 Illustrated Parts Catalog Table 3-8 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 374023-001 System board with 1.1-GHz Intel Pentium M processor, without memory 374024-001 System board with 900-MHz Intel Celeron processor, without memory 374025-001 Hard drive, 40-GB, 5400-rpm 374157-001 Mini-PCI communications card, 802.11b/g Intel (MOW)

  • Page 129: Removal And Replacement Preliminaries

    Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Torx T8 screwdriver ■ Phillips P0 screwdriver ■...

  • Page 130: Plastic Parts

    Removal and Replacement Preliminaries Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the tablet PC, ensure that cables are placed in their proper locations during the reassembly process.

  • Page 131: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries ■ Before handling a drive, ensure that you discharge any static electricity. While handling a drive, avoid touching the connector. ■ Handle drives on surfaces that have at least 2.54 cm (1 inch) of shock-proof foam. ■...

  • Page 132: Packaging And Transporting Equipment

    Removal and Replacement Preliminaries 4.5 Packaging and Transporting Equipment Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with nonconductive or approved containers or packaging.

  • Page 133: Grounding Equipment And Methods

    Removal and Replacement Preliminaries ■ When using fixtures that must directly contact dissipative surfaces, only use fixtures made of static-safe materials. ■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam. ■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate.
  • Page 134 Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and sleeve protectors ■ Conductive bins and other assembly or soldering aids ■ Nonconductive foam ■ Conductive tabletop workstations with ground cords of one megohm resistance ■...
  • Page 135 Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...

  • Page 136: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides removal and replacement procedures. Torx T8 and Phillips P0 screws are removed during the disassembly of the tablet PC and the docking station. There are 38 screws, in 4 different sizes, that must be removed, replaced, and loosened when servicing the tablet PC.

  • Page 137: Serial Number

    Removal and Replacement Procedures 5.1 Serial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC. Serial Number Location 5–2 Maintenance and Service Guide...

  • Page 138: Disassembly Sequence Chart

    Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the following table to determine the section number to be referenced when removing tablet PC components. Table 5-1 Disassembly Sequence Chart Number of screws Section Description removed Preparing the tablet PC for disassembly SD Card and PC Card Digitizer pen...

  • Page 139: Preparing The Tablet Pc For Disassembly

    Removal and Replacement Procedures 5.3 Preparing the Tablet PC for Disassembly Perform the following steps before disassembling the tablet PC. Before You Begin 1. Save your work, exit all applications, and shut down the tablet PC. If you are unsure whether the tablet PC is off or in hibernation, turn the tablet PC on and then shut it down through the operating system.
  • Page 140 Removal and Replacement Procedures 5. Remove the SD Card and PC Card slot devices or space savers (if any) by following these steps: a. Press the SD Card 1 to release it 2. b. Remove the SD card from the slot. Releasing the SD Card (space saver shown) Removing the SD Card (space saver shown) Maintenance and Service Guide...
  • Page 141 Removal and Replacement Procedures c. Press the PC Card release button to release the button from the base enclosure. Press the button a second time to eject the contents of the PC Card slot. d. Remove the PC Card slot device from the card slot.
  • Page 142 Removal and Replacement Procedures 6. Press the end of the pen 1 to release it from the holder. Then remove the pen from the holder 2. 7. Open the connector cover by pulling out and down on the notch 3. Removing the Pen and Opening the Connector Cover Maintenance and Service Guide 5–7...

  • Page 143: Battery Pack

    Removal and Replacement Procedures Battery Pack Spare Part Number Information Battery pack, Li-Ion 348333-001 8. Remove the battery pack by following these steps: a. Turn the tablet PC upside down, with the power/standby switch and jog dial toward you. b. Remove the optional PM2.0 × 4.0 retention screw that secures the battery pack to the tablet PC.
  • Page 144 Removal and Replacement Procedures Mini PCI Communications Board Spare Part Number Information Wireless local area network (LAN) card 348997-001 (802.11b MOW) 348996-001 (802.11b ROW) 374157-001 (802.11b/g MOW) 374158-001 (802.11b/g ROW) 349985-001 (802.11 a/b/g) 9. Remove the Mini PCI communications board by following these steps: a.
  • Page 145 Removal and Replacement Procedures ✎ The Mini PCI communications/memory module slot cover is included in the Miscellaneous Plastics/Hardware Kit, spare part number 348350-001. d. Disconnect the 2 antenna cables from the Mini PCI communications board. e. Spread the retaining tabs securing the Mini PCI communications board to the system board.

  • Page 146: Memory Module

    Removal and Replacement Procedures Memory Module Spare Part Number Information 256-MB DDR memory module 348345-001 512-MB DDR memory module 348346-001 1024-MB DDR memory module 348344-001 10. Remove the memory module by following these steps: a. Remove the Mini PCI communications/memory module slot cover.

  • Page 147: Real Time Clock Battery

    Removal and Replacement Procedures 5.4 Real Time Clock Battery Real Time Clock (RTC)Battery Spare Part Number Information RTC battery 348329-001 Perform the following steps to remove the RTC battery: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the Tablet PC for Disassembly”).

  • Page 148: Hard Drive

    Removal and Replacement Procedures 5.5 Hard Drive Hard Drive Spare Part Number Information 80-GB, 5400 rpm 366786-001 60-GB, 5400 rpm 348341-001 40-GB, 5400 rpm 374025-001 40-GB, 4200 rpm 348340-001 30-GB, 4200 rpm 348339-001 Remove the hard drive as follows: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the Tablet PC for Disassembly”).
  • Page 149 Removal and Replacement Procedures 4. Remove the 2 PM2.0 × 4.0 screws that secure the hard drive cover to the tablet PC. 5. Lift the front edge of the cover and swing the cover back 6. Remove the hard drive cover. ✎...
  • Page 150 Removal and Replacement Procedures 7. Use the tab on the right side of the hard drive to slide the drive to the right and disconnect it from the system board. 8. Remove the hard drive from the tablet PC Removing the Hard Drive Reverse the preceding procedures to install the hard drive.

  • Page 151: Display Panel Assembly

    Removal and Replacement Procedures 5.6 Display Panel Assembly Display Panel Assembly Components Spare Part Number Information Display panel assembly 348348-001 Inverter 348358-001 Display bezel with inverter 348336-001 Bridge battery 348328-001 Digitizer 348337-001 Wireless antenna 348357-001 To remove and disassemble the display panel assembly: 1.
  • Page 152 Removal and Replacement Procedures 5. Remove the 6 TM2.5 × 8.0 screws that secure the display panel assembly to the base enclosure. 6. Open the tilt foot in the bottom-left corner and remove the TM2.5 × 8.0 screw that secures the display panel assembly to the base enclosure.
  • Page 153 Removal and Replacement Procedures 7. Slide and hold the keyboard release latch to the right. 8. Remove the TM2.5 × 8.0 screw that secures the display panel assembly to the base enclosure. 9. Lift the edge of the insulator nearest the edge of the base enclosure.
  • Page 154 Removal and Replacement Procedures 11. Position the tablet PC right side up with the connector cover toward you. Make sure that the connector cover is open. 12. On the side of display panel assembly farthest from you, use a flat edge to pry the edge of the display panel assembly over the audio-out (headphone), headset, and microphone jacks.
  • Page 155 Removal and Replacement Procedures 14. Release the ZIF connector to which the audio cable is attached, and then disconnect the cable 2. 15. Release the ZIF connector 3 to which the inverter cable is attached, and then disconnect the cable 4. 16.
  • Page 156 Removal and Replacement Procedures 17. Remove the bridge battery as follows: d. Remove the bridge battery from the panel bezel. a. Disconnect the bridge battery cable from the panel inverter board. Removing the Bridge Battery Maintenance and Service Guide 5–21...
  • Page 157 Removal and Replacement Procedures 18. Remove the digitizer as follows: a. Release the ZIF connector 1 to which the digitizer cable is attached and disconnect the cable from the system board 2. b. Swing the 2 flex cables 3 to the right. Disconnecting the Digitizer Cable.
  • Page 158 Removal and Replacement Procedures c. Remove the 2 PM 2.0 × 5.0 screws on the left side and the PM2.0 × 4.0 screw on the nearest side of the digitizer panel that secure the bracket to the panel assembly. Removing the Bracket Screws Maintenance and Service Guide 5–23...
  • Page 159 Removal and Replacement Procedures d. Remove the 2 PM2.0 × 4.5 screws that secure the digitizer to the display panel assembly. e. Lift the front edge of the digitizer and slide it out the display panel. Removing the Digitizer 5–24 Maintenance and Service Guide...

  • Page 160: System Board

    Removal and Replacement Procedures 5.7 System Board System Board Spare Part Number Information System board with fan and heat sink Mobile Intel Celeron, 800-MHz 348331-001 Mobile Interl Celeron, 900-MHz 374024-001 Intel Pentium M, 1.0-GHz 348332-001 Intel Pentium M, 1.1-GHz 374023-001 Perform the following steps to remove the system board: 1.
  • Page 161 Removal and Replacement Procedures 5. Remove the Bluetooth module as follows: a. Position the tablet PC base enclosure so that the heat sink grille is toward you. b. Disconnect the Bluetooth module connector from the system board 1. c. Slide the Bluetooth module 2 away from you and lift it away from the base enclosure.
  • Page 162 Removal and Replacement Procedures 6. Remove the 4 PM2.0 × 3.5 screws 1 that secure the system board shield to the base enclosure. 7. Lift the shield from the system board 2. 8. Separate the adhesive 3 from the system board. Removing the System Board Shield Maintenance and Service Guide 5–27...
  • Page 163 Removal and Replacement Procedures 9. Release the ZIF connector 1 to which the audio cable is attached and disconnect the cable 2 from the system board. 10. Release the ZIF connector 3 to which the button board cable is attached and disconnect the cable 4 from the system board.
  • Page 164 Removal and Replacement Procedures 11. Remove the system main memory by following these steps: a. Spread the retaining tabs securing the main memory board to the system board. The end of the memory board opposite the connector rises at a 45-degree angle. b.

  • Page 165: Modem Board

    Removal and Replacement Procedures Modem Board Spare Part Number Information Modem board 349986-001 12. Remove the modem board by following these steps: a. Disconnect the modem board connector from the system board 1. b. Remove the PM2.0 × 4.5 screw 2 that secures the modem board to the system board.
  • Page 166 Removal and Replacement Procedures 13. Remove the keyboard release assembly by following these steps: a. Remove the 4 TM2.5 × 6.0 screws that secure the keyboard release assembly to the base enclosure. b. Lift the keyboard release assembly straight up remove it from the base enclosure.
  • Page 167 Removal and Replacement Procedures ✎ When installing the keyboard release assembly, make sure the actuator tab 1 in the base enclosure is in the leftmost position. After this tab is positioned properly, install the keyboard release assembly 2, and 4 TM2.5 × 6.0 screws 3. Installing the Keyboard Release Assembly 5–32 Maintenance and Service Guide...
  • Page 168 Removal and Replacement Procedures 14. Position the base enclosure so the heat sink grille is to your right. 15. Remove the 5 PM2.0 × 4.5 screws that secure the system board to the base enclosure. Removing the System Board Screws Maintenance and Service Guide 5–33...
  • Page 169 Removal and Replacement Procedures 16. Use the heat sink grille to lift the right edge of the system board until it rests at a 45-degree angle. 17. Slide the system board away from the base enclosure at an angle to remove it. Removing the System Board Reverse the preceding procedures to install the system board.

  • Page 170: Fan And Heat Sink

    Removal and Replacement Procedures 5.8 Fan and Heat Sink Fan and Heat Sink Spare Part Number Information 348342-001 310665-001 Heat Sink 348354-001 ✎ The fan and heat sink are included with the system board; however, the fan and heat sink can also be ordered separately. Perform the following steps to remove the fan and heat sink: 1.
  • Page 171 Removal and Replacement Procedures 4. Remove the system board shield 1. 5. Disconnect the fan cable from the system board 6. Remove the 3 PM2.0 × 4.5 screws that secure the fan and heat sink to the system board. 7. Lift the system board straight up.

  • Page 172: Optional Hp Tablet Pc Docking Station

    Removal and Replacement Procedures 5.9 Optional HP Tablet PC Docking Station Optional HP Tablet PC Docking Station Components Spare Part Number Information Optional HP Tablet PC Docking Station 348338-001 Docking stand and pivot arm 349090-001 Top case 349091-001 Board assembly...
  • Page 173 Removal and Replacement Procedures 3. Position the docking station right side up with the rear toward you, and then swing the docking stand to the back. 4. Lift the left edge of the top case until the rear edge of the case disengages from the bottom case.
  • Page 174 Removal and Replacement Procedures 6. Disconnect the docking stand cable from the board assembly Disconnecting the Docking Stand Cable Maintenance and Service Guide 5–39...
  • Page 175 Removal and Replacement Procedures 7. Position the docking station with the left side toward you. ✎ Make sure the docking stand and pivot arm are supported before removing the following screws. The docking stand and pivot arm can fall if not supported. 8.
  • Page 176 Removal and Replacement Procedures 10. Disconnect the switch cable from the board assembly. 11. Remove the 7 PM2.5 × 4.0 screws that secure the board assembly to the bottom case. Removing the Board Assembly Screws Maintenance and Service Guide 5–41...
  • Page 177 Removal and Replacement Procedures 12. Lift the edge of the board assembly until it rests at an angle. 13. Slide the board assembly toward you until the rear connectors clear the bottom case. 14. Lift the docking station board assembly straight up remove it from the bottom case.
  • Page 178 Specifications This chapter provides physical and performance specifications. Table 6-1 Tablet PC Dimensions Height 27.4 cm 10.8 in Width 21.6 cm 8.5 in Depth 2.0 cm 0.8 in Weight (varies by configuration) Tablet PC only 1.4 kg 3.1 lb Tablet PC with keyboard 1.8 kg 4.0 lb Stand-alone power requirements...
  • Page 179 Specifications Table 6-1 Tablet PC (Continued) Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 90%, 38.7°C (101.6°F) maximum wet bulb temperature Altitude (unpressurized) Operating 0 to 3,048 m 0 to 10,000 ft (14.7 to 10.1 psia) 0 to 30,000 ft Nonoperating 0 to 9,144 m (14.7 to 4.4 psia)
  • Page 180 Specifications Table 6-2 10.4-inch XGA, TFT Display Dimensions Height 23.6 cm 9.29 in Width 17.3 cm 6.81 in Diagonal 26.4 cm 10.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 140 nits typical Pixel resolution Pitch 0.264 ×...
  • Page 181 Specifications Table 6-3 Hard Drives 80-GB 60-GB User capacity per drive* 80.0 GB 60.0 GB Drive height 9.5 mm 9.5 mm Drive width 70 mm 70 mm Interface type ATA-6 ATA-5 Seek times (typical read, including setting) Single track 3 ms 3 ms Average 13 ms...
  • Page 182 Specifications Table 6-3 Hard Drives (Continued) 40-GB 40-GB 30-GB User capacity per drive* 40.0 GB 40.0 GB 30.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm Drive width 70 mm 70 mm 70 mm Interface type ATA-5 ATA-5 ATA-5 Seek times (typical read, including setting) Single track 3 ms...

  • Page 183: Diskette Drive

    Specifications Table 6-4 Diskette Drive (For Use Only in the Docking Station or External MultiBay) Diskette size 88.9 mm (3.5 in) Light On system Height 12.7 mm (0.5 in) Bytes per sector Sectors per track High density 18 (1.44 MB) Low density Tracks per side High density...
  • Page 184 Specifications Table 6-5 CD-ROM Drive (For Use Only in the Docking Station or External MultiBay) Applicable disc CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra...
  • Page 185 Specifications Table 6-6 DVD-ROM Drive (For Use Only in the Docking Station or External MultiBay) Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession)
  • Page 186 Specifications Table 6-7 DVD/CD-RW Combo Drive (For Use Only in the Docking Station or External MultiBay) Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession)
  • Page 187 Specifications Table 6-8 External AC Adapter Weight 0.28 kg 0.62 lb Power supply (input) Operating voltage 90 to 260 VAC RMS Operating current 1.7 A RMS Operating frequency range 47 to 63 Hz AC Maximum transient 4/50 kV Table 6-9 6-cell, Li-Ion Battery Pack Weight 0.30 kg...
  • Page 188 Specifications Table 6-10 System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate=DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate=DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7...
  • Page 189 Specifications Table 6-11 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12...
  • Page 190 Specifications Table 6-12 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 191 Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
  • Page 192 Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
  • Page 193 Specifications Table 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
  • Page 194 Connector Pin Assignments Table A-1 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused Maintenance and Service Guide A–1...

  • Page 195: Universal Serial Bus

    Connector Pin Assignments Table A-2 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...

  • Page 196: External Monitor

    Connector Pin Assignments Table A-4 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog Maintenance and Service Guide A–3...
  • Page 197 Connector Pin Assignments Table A-5 Stereo Speaker/Headphone Signal Signal Ground Left audio signal Right audio signal Table A-6 Microphone Signal Signal Audio in Ground A–4 Maintenance and Service Guide...

  • Page 198: Power Cord Set Requirements

    Power Cord Set Requirements The wide range input feature of the tablet PC permits it to operate from any line voltage from 100 to 120 or 220 to 240 V AC. The power cord set received with the tablet PC meets the requirements for use in the country where the equipment is purchased.
  • Page 199 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
  • Page 200 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number Sweden SEMKO Switzerland United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
  • Page 201 Screw Listing This appendix provides specification and reference information for the screws used in the tablet PC and the docking station. All screws listed in this appendix are available for the tablet PC in the Miscellaneous Screw Kit, spare part number 348351-001 docking station.
  • Page 202 Screw Listing Table C-1 Phillips M2.0 × 4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.0 mm 3.8 mm Where used: 1 screw that secures the battery pack to the tablet PC (documented in Section 5.3) 2 screws that secure the Mini PCI communications/memory module compartment cover to the tablet PC (documented in Section 5.3)
  • Page 203 Screw Listing Table C-1 Phillips M2.0 × 4.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 4.0 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the display panel to the display bezel (documented in Section 5.6) Phillips M2.0 ×...
  • Page 204 Screw Listing Table C-2 Phillips M2.5 × 8.0 Screw Head Color Qty. Length Thread Width Silver 8.0 mm 2.5 mm 4.4 mm Where used: 7 screws that secure the display panel assembly to the base enclosure (documented in Section 5.6) 1 screw under the keyboard release latch that secures the connector cover and display panel assembly to the base enclosure (documented in Section...
  • Page 205 Screw Listing Table C-3 Phillips M2.5 × 6.0 Screw Head Color Qty. Length Thread Width Silver 6.0 mm 2.5 mm 4.3 mm Where used: 4 screws that secure the keyboard release assembly to the base enclosure (documented in Section 5.7) Phillips M2.5 ×...
  • Page 206 Screw Listing Table C-4 Phillips M2.0 × 3.0 Screw Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the display panel to the display bezel (documented in Section 5.6) Phillips M2.0 × 3.0 Screw Locations C–6 Maintenance and Service Guide...
  • Page 207 Screw Listing Table C-5 Torx M2.5 × 7.4 Screw Head Color Qty. Length Thread Width Silver 7.4 mm 2.5 mm 4.4 mm Where used: 4 screws that secure the docking station top case to the bottom case (documented in Section 5.9) Phillips M2.0 ×...
  • Page 208 Screw Listing Table C-6 Phillips M2.0 × 5.0 Screw Head Color Qty. Length Thread Width Yellow 5.0 mm 4.0 mm 3.8 mm Where used: 3 screws that secure the display panel bracket to the display panel assembly (documented in Section 5.6) Phillips M2.0 ×...
  • Page 209 Screw Listing Table C-7 Phillips M2.0 × 3.5 Screw Head Color Qty. Length Thread Width Yellow 3.5 mm 2.0 mm 3.8 mm Where used: 1 screw that secures the display panel bracket to the display panel assembly Phillips M2.0 × 3.5 Screw Locations Maintenance and Service Guide C–9...
  • Page 210 Screw Listing Table C-7 Phillips M2.0 × 3.5 Screw (Contin ed) Head Color Qty. Length Thread Width Yellow 3.5 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the system board shield to the base enclosure (documented in Section 5.7) Phillips M2.0 ×...
  • Page 211 Screw Listing Table C-8 Phillips M2.0 × 4.5 Screw Head Color Qty. Length Thread Width Yellow 4.5 mm 2.0 mm 3.8 mm Where used: 5 screws that secure the system board to the base enclosure (documented in Section 5.8) Phillips M2.0 × 4.5 Screw Locations Maintenance and Service Guide C–11...
  • Page 212 Screw Listing Table C-8 Phillips M2.0 × 4.5 Screw (Continued) Head Color Qty. Length Thread Width Yellow 4.5 mm 2.0 mm 3.8 mm Where used: 3 screws that secure the fan and heat sink to the system board (documented in Section 5.8) Phillips M2.0 ×...
  • Page 213 Screw Listing Table C-9 Phillips M2.0 × 4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.0 mm 3.8 mm Where used: 1 screw that secures the switch board to the base enclosure (documented in Section 5.9) Phillips M2.0 × 4.0 Screw Location Maintenance and Service Guide C–13...
  • Page 214 Screw Listing Table C-10 Torx M2.5 × 8.0 Screw Head Color Qty. Length Thread Width Silver 8.0 mm 2.5 mm 4.3 mm Where used: 2 screws that secure the docking station pivot arm and cable bracket to the bottom case (documented in Section 5.9) 3 screws that secure the docking station pivot arm hinge to the bottom case...
  • Page 215 Screw Listing Table C-11 Phillips M2.5 × 11.0 Screw Head Color Qty. Length Thread Width Silver 11.0 mm 2.0 mm 4.3 mm Where used: 1 screw that secures the docking station pivot arm hinge to the bottom case (documented in Section 5.9) Phillips M2.5 ×...
  • Page 216 Index AC adapter base enclosure spare part number 3–13 illustrated 3–4 specifications 6–10 spare part number 3–5 AC adapter light 1–53 battery light 1–52 AC power connector battery pack docking station 1–73 illustrated 3–4 tablet PC 1–55 location 1–63 AC power cord, spare part quick check button 1–63 number 3–13 quick check lights 1–63...
  • Page 217 Index components, docking station digitizer front 1–70 removal 5–24 left-side 1–70 spare part number 3–3 rear 1–72 5–16 right-side 1–72 digitizer cable components, keyboard disconnection 5–18 front 1–67 illustrated 3–2 3–6 rear panel 1–69 disassembly sequence chart top 1–65 5–3 components, tablet PC diskette drive bottom 1–60...
  • Page 218 Index docking eject pin 1–70 docking restraint latch fan and heat sink (docking station) 1–71 removal 5–35 docking restraint latch recess spare part number 3–3 (tablet PC) 1–61 5–35 docking stand 1–70 feet 3–7 docking stand and pivot arm flowcharts, troubleshooting removal 5–40 docking station 2–19 docking station board...
  • Page 219 1–62 LAN connection lights 1–55 headphone (headset) jack location 1–60 memory map specifications pin assignments A–4 6–16 HP Diagnostics 2–8 memory module illustrated 3–4 I/O address specifications removal 5–11 6–13 spare part number 3–5 illustrated parts catalog 3–1 memory module/Mini PCI interrupt specifications 6–12...
  • Page 220 Index Mini PCI communications board, removal 5–10 packing precautions 4–4 Miscellaneous Cable Kit pad feet 1–63 components 3–2 3–6 parts catalog 3–1 spare part number 3–3 3–6 password Miscellaneous Plastics/ clearing 1–50 Hardware Kit options 2–4 components 3–7 power-on 2–4 spare part number 3–3 setup 2–4 Miscellaneous Screw Kit...
  • Page 221 Index Setup Advanced Menu 2–6 Q menu button 1–59 File Menu 2–3 overview 2–2 release handle 1–70 Security Menu 2–4 removal and replacement setup password 2–4 preliminaries 4–1 spare part numbers procedures 5–1 AC adapter 3–13 RJ-11 jack AC power cord 3–13 location 1–55 base enclosure 3–5 pin assignments A–2...
  • Page 222 Drive 6–9 audio 2–26 DVD-ROM drive 6–8 docking station 2–19 hard drive 6–4 flowcharts 2–11 I/O addresses 6–13 HP Diagnostics 2–8 interrupts 6–12 keyboard 2–29 memory map 6–16 modem 2–31 tablet PC 6–1 network 2–31 static shielding materials 4–7...
  • Page 223 Index wireless LAN board illustrated 3–4 Windows applications key spare part number 3–5 1–68 wireless light 1–52 Windows logo key 1–68 workstation precautions 4–4 Windows security button 1–59 Index–8 Maintenance and Service Guide...

Table of Contents