HP TC1100 - Compaq Tablet PC Startup Manual
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HP TC1100 - Compaq Tablet PC Startup Manual

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Download this manual See also: Feature Manual, Maintenance and Service Manual
Startup Guide
HP Tablet PC Series
Document Part Number: 334201-001
October 2003
This guide explains how to set up your hardware and software,
begin using the tablet PC and an external tablet PC keyboard,
maintain your tablet PC, troubleshoot problems, and contact
HP Customer Care if you need assistance. The last chapter
introduces you to the exterior features of the tablet PC and the
tablet PC keyboard.

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Summary of Contents for HP TC1100 - Compaq Tablet PC

  • Page 1 Startup Guide HP Tablet PC Series Document Part Number: 334201-001 October 2003 This guide explains how to set up your hardware and software, begin using the tablet PC and an external tablet PC keyboard, maintain your tablet PC, troubleshoot problems, and contact HP Customer Care if you need assistance.
  • Page 2 © 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. SD Logo is a trademark. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: Using This Guide

    Using This Guide This preface explains how to interpret the symbols and text styles in your tablet PC documentation. Warnings, Cautions and Notes Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions.
  • Page 4 Using This Guide Text Styles Some text in your tablet PC documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: Buttons that shift. display on the screen are styled like this: Next button. The following table identifies and explains the text styles used in your tablet PC documentation.

  • Page 5: Table Of Contents

    Contents Using This Guide 1 Setting Up the Tablet PC Setting Up Tablet PC Hardware with a Tablet PC Keyboard ........1–2 Before You Begin .
  • Page 6 Contents Setting Up the Pen ......1–30 Entering Information with the Pen ... . . 1–30 Calibrating the Pen .
  • Page 7 Contents 3 Maintaining and Protecting the Tablet PC Cleaning the Screen ......3–1 Protecting the Tablet PC from Power Surges .
  • Page 8 Contents Right Side: Esc, Tab and Q Menu Buttons ..5–6 Right Side: Jog Dial and Antenna ....5–7 Lower Side.

  • Page 9: Setting Up The Tablet Pc

    Setting Up the Tablet PC This chapter provides information about setting up the tablet PC. The tablet PC must be set up initially with a keyboard, which may be either the tablet PC keyboard or a standard USB keyboard. This chapter also provides instructions for setting up the tablet PC software, the pen, and the wireless device(s).
  • Page 10 Setting Up the Tablet PC Setting Up Tablet PC Hardware with a Tablet PC Keyboard During the hardware setup, you will: Unzip and open the portfolio that contains the tablet PC and tablet PC keyboard. Insert the battery pack into the tablet PC, so that the battery pack can charge.

  • Page 11: Before You Begin

    Setting Up the Tablet PC Before You Begin To set up the tablet PC, tablet PC keyboard, and battery pack, you need the: 1 Portfolio, containing the tablet PC and the tablet PC keyboard 2 Battery pack 3 AC adapter 4 Power cord If you are setting up the tablet PC without a tablet PC keyboard, see “Setting Up Tablet PC Hardware with a Standard USB...

  • Page 12: Opening The Portfolio

    Setting Up the Tablet PC Opening the Portfolio To access the tablet PC and keyboard for hardware setup, unzip and open the portfolio, but do not detach it. The portfolio protects the screen and keyboard during the setup process. Unzipping the Portfolio 1.

  • Page 13: Opening The Tablet Pc And Keyboard

    Setting Up the Tablet PC Opening the Tablet PC and Keyboard The tablet PC and keyboard are latched in the closed position on shipment. To open the tablet PC and keyboard without detaching the tablet PC from the keyboard: 1. Turn the assembly (the portfolio, tablet PC, and keyboard) so that the empty side of the portfolio is facing away from you.

  • Page 14: Inserting The Battery Pack

    Setting Up the Tablet PC Inserting the Battery Pack Insert the battery pack into the back of the tablet PC. 1. To position the assembly (the portfolio, tablet PC, and tablet PC keyboard) for the insertion: a. Turn the assembly so the tablet PC screen and the empty side of the portfolio face toward your left.
  • Page 15 Setting Up the Tablet PC b. Tilt the assembly toward the left side of the portfolio until the tablet PC screen is face down and the keyboard is perpendicular to the tablet PC. Tilting the assembly so the screen is face down Startup Guide 1–7...
  • Page 16 Setting Up the Tablet PC 2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots 2 on the battery bay of the tablet PC. Aligning the battery pack tabs with the battery bay alignment slots 1–8 Startup Guide...
  • Page 17 Setting Up the Tablet PC 3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC 1. 4. Tilt the battery pack downward until it snaps into place 2. Inserting the battery pack The battery pack begins to charge as soon as the tablet PC is connected to external power.

  • Page 18: Securing A Battery Pack

    Setting Up the Tablet PC Securing a Battery Pack Use the battery pack security screw to hold the battery pack in place, and to protect against theft of the battery pack. A battery pack security screw ships inside the battery bay. Inserting a Battery Pack Security Screw To secure the battery pack in the battery bay with a battery pack security screw:...

  • Page 19: Setting Up The Tablet Pc And Keyboard As A Notebook

    Setting Up the Tablet PC Setting Up the Tablet PC and Keyboard as a Notebook To set up the tablet PC and keyboard as a notebook: 1. With the tablet PC keyboard perpendicular to the tablet PC and facing away from you (as shown below), tilt the keyboard downward until the keyboard is lying flat and facing you.
  • Page 20 Setting Up the Tablet PC 2. Turn the assembly (tablet PC, portfolio, and keyboard) so that the keyboard and the back of the tablet PC face you. Turning the assembly so that the keyboard and the back of the tablet PC face you 1–12 Startup Guide...
  • Page 21 Setting Up the Tablet PC 3. Rotate the tablet PC on the rotation disc counterclockwise until it snaps into place facing the keyboard. Rotating the tablet PC toward the front of the keyboard Startup Guide 1–13...
  • Page 22 Setting Up the Tablet PC 4. To tilt the tablet PC screen to a comfortable viewing angle, gently push back on the top of the tablet PC. Adjusting the tablet PC screen 1–14 Startup Guide...

  • Page 23: Connecting The Tablet Pc To External Power

    Setting Up the Tablet PC Connecting the Tablet PC to External Power Ä CAUTION: To prevent file corruption and be sure that the correct drivers load, do not turn on the tablet PC for the first time while it is docked in an optional Tablet PC Docking Station.
  • Page 24 Setting Up the Tablet PC 2. Plug the power cord into an electrical outlet 1 and into the AC adapter 2. When the tablet PC receives AC power: The AC adapter light 3 turns on. The battery pack begins to charge and the battery light 4 turns on.

  • Page 25: Turning On The Tablet Pc

    Setting Up the Tablet PC Turning On the Tablet PC To turn on the tablet PC, slide and release the power switch 1. When the tablet PC is on: The power/standby light 2 turns on. You are prompted to begin software setup. If the tablet PC does not turn on, see Chapter 4.

  • Page 26: Setting Up Tablet Pc Hardware With A Standard Usb

    Setting Up the Tablet PC Setting Up Tablet PC Hardware with a Standard USB Keyboard To set up a tablet PC with a standard USB keyboard, follow the instructions in this section. A standard USB keyboard can be purchased from your dealer or from most computer retailers. To set up a tablet PC with a tablet PC keyboard, see “Setting Up Tablet PC Hardware with a Tablet PC Keyboard,”...

  • Page 27: Before You Begin

    Setting Up the Tablet PC Before You Begin To set up the tablet PC and battery pack, you need the: 1 Portfolio, containing the tablet PC 2 Battery pack 3 AC adapter 4 Power cord To set up the tablet PC software, you will also need a standard USB keyboard.

  • Page 28: Opening The Portfolio

    Setting Up the Tablet PC Opening the Portfolio To access the tablet PC for hardware setup, unzip and open the portfolio, but do not detach it. The portfolio protects the screen during the setup process. Unzipping the Portfolio 1. Place the portfolio containing the tablet PC on a flat surface near an electrical outlet.

  • Page 29: Inserting The Battery Pack

    Setting Up the Tablet PC Inserting the Battery Pack 1. If the tablet PC is front side up, turn the tablet PC over so that it is front side down. Positioning the tablet PC for the battery pack insertion 2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots 2 on the battery bay of the tablet PC.

  • Page 30: Securing A Battery Pack

    Setting Up the Tablet PC 3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC 1. 4. Tilt the battery pack downward until it snaps into place 2. Inserting the battery pack The battery pack begins to charge as soon as the tablet PC is connected to external power.
  • Page 31 Setting Up the Tablet PC 2. Insert a battery pack security screw through the battery pack case and into the tablet PC. Inserting a battery pack security screw The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

  • Page 32: Connecting A Standard Usb Keyboard

    Setting Up the Tablet PC Connecting a Standard USB Keyboard To connect a standard USB keyboard to the tablet PC, swivel the cover that protects the tablet PC connectors downward, then connect the keyboard cable to the USB connector on the tablet PC.

  • Page 33: Connecting The Tablet Pc To External Power

    Setting Up the Tablet PC Connecting the Tablet PC to External Power Ä CAUTION: To prevent file corruption and to be sure that the correct drivers load, do not turn on the tablet PC for the first time while it is docked in an optional Tablet PC Docking Station.
  • Page 34 Setting Up the Tablet PC 2. Plug the power cord into an electrical outlet 1 and into the AC adapter 2. When the tablet PC receives AC power: The AC adapter light 3 turns on. The battery pack begins to charge and the battery light 4 turns on.

  • Page 35: Turning On The Tablet Pc

    Setting Up the Tablet PC Turning On the Tablet PC To turn on the tablet PC, slide and release the power switch 1. When the tablet PC is on: The power/standby light 2 turns on. You are prompted to begin software setup. If the tablet PC does not turn on, see Chapter 4, “Solving Problems.”...

  • Page 36: Setting Up The Software

    Setting Up the Tablet PC Setting Up the Software A prompt to set up your software is displayed on the screen when the tablet PC is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and installation information.
  • Page 37 Setting Up the Tablet PC After you begin the software setup, you must complete the entire process without interruption. Setup time varies from about 10 minutes on single-language models to more than 30 minutes on multiple-language models. For more information about setting up software in a multiple-language model, see “Selecting Regional Settings in a Multilingual User Interface (MUI),”...

  • Page 38: Setting Up The Pen

    Setting Up the Tablet PC Setting Up the Pen To set up the pen, you will: Prepare to enter information with the pen. Calibrate the pen for your personal use. Entering Information with the Pen Identifying the Pen Tip and Pen Button The pen interacts with the tablet PC whenever the tip of the pen 1 is within 1.27 cm (0.5 inch) from the screen.

  • Page 39: Performing Other Procedures With The Pen

    Setting Up the Tablet PC Performing Mouse Clicks with the Pen To select an item on the screen as you would with the left button of an external mouse: » Tap the item with the tip of the pen. To double-click an item on the screen as you would with the left button of an external mouse: »...

  • Page 40: Calibrating The Pen

    Setting Up the Tablet PC Calibrating the Pen The pen can function at the default calibration or at a calibration set by another user. However, HP highly recommends that you use the pen only while it is calibrated to your personal handwriting and mouse action motions.

  • Page 41: Using The Pen Holder

    Setting Up the Tablet PC Using the Pen Holder To protect the pen when you are not using it, insert the pen, tip first, into the pen holder on the tablet PC. Inserting the pen into the pen holder Selecting Regional Settings All the regional settings, such as time and keyboard language, that you skipped or set during software setup can be set or changed in the operating system.

  • Page 42: Selecting Regional Settings In A Multilingual User Interface (Mui)

    Setting Up the Tablet PC Selecting Regional Settings in a Multilingual User Interface (MUI) The Windows XP Multilingual User Interface (MUI) is an add-on to the English version of the Windows XP Tablet Edition. It allows users or administrators to switch the operating system user interface (menus, dialogs, and so on) from one language to another, or to vary the language interface for each user.

  • Page 43: Setting Up Wireless Lan

    Setting Up the Tablet PC Setting Up Wireless LAN The drivers for your wireless LAN devices have been preinstalled on the tablet PC. The software utility that came with your wireless LAN device has been preloaded but not preinstalled. See “Installing Your Wireless LAN Utilities and Locating Documentation,”...
  • Page 44 Setting Up the Tablet PC 2. Right-click Wireless Network Connection, then select Properties. 3. On the Wireless Networks tab, clear the Use Windows to configure my wireless network settings check box. 4. Select OK. The Windows automatic wireless network configuration utility is disabled until you enable it again.
  • Page 45 Setting Up the Tablet PC Installing Your Wireless LAN Utilities and Locating Documentation After you have determined the type of wireless device installed on the tablet PC, refer to the table below to install the utility and locate user documentation. Locate user If you have this Install the utility...

  • Page 46: Setting Up Bluetooth

    Setting Up the Tablet PC Setting Up Bluetooth Select configurations of the tablet PC contain a preinstalled Bluetooth device. The software utility that operates your Bluetooth device has been preloaded, but not preinstalled on the tablet PC. Before you can use this utility, you must install it using the following steps: 1.

  • Page 47: Using The Tablet Pc Safely

    Setting Up the Tablet PC Using the Tablet PC Safely To protect the tablet PC from the power surges that may be caused by an unreliable power supply or an electrical storm: Plug the tablet PC power cord into an optional, high-quality surge protector.
  • Page 48 Setting Up the Tablet PC Å WARNING: This tablet PC is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the tablet PC to feel warm or hot when used continuously. To avoid potential discomfort or burns, do not block the air vents or use the tablet PC on your lap for extended periods.

  • Page 49: Beginning To Use The Tablet Pc

    Beginning to Use the Tablet PC Getting Information About the Tablet PC Taking the Product Tour The Tablet PC Product Tour provides an on-screen overview of the tablet PC, tablet PC keyboard, and of many optional tablet PC accessories, including Tablet PC Docking Station, and an Executive Slimline Portfolio.

  • Page 50: Obtaining Modem And Network Information

    Beginning to Use the Tablet PC More detailed information about using the operating system is provided in on-screen tutorials. These tutorials include operating system procedures, instructions for using speech recognition software, and instructions for using the Journal and Tablet PC Input Panel applications.

  • Page 51: Opening The Documentation Library Cd

    Beginning to Use the Tablet PC Opening the Documentation Library CD When the Documentation Library CD is inserted into a drive and if AutoPlay is enabled on the tablet PC, the CD menu is displayed on the screen after a brief pause. To display the Documentation Library CD menu if AutoPlay is disabled: 1.

  • Page 52: Selecting A Guide

    Beginning to Use the Tablet PC Selecting a Guide Information about the tablet PC is provided in the guides described in the following table. For Information About These Topics Select This Guide Hardware Guide Using the hardware features identified in Chapter 5 of this guide Using a battery pack Caring for the tablet PC and drives Shipping the tablet PC...
  • Page 53 Beginning to Use the Tablet PC For Information About These Topics Select This Guide Documentation Library Using a preinstalled wireless LAN mini PCI board Wireless LAN CD Using a preinstalled Bluetooth Documentation Library Bluetooth CD device Troubleshooting Solving tablet PC problems yourself* Getting help from HP* Governmental approvals and safety Regulatory and Safety...

  • Page 54: Installing Optional Software

    Beginning to Use the Tablet PC Installing Optional Software Step-by-step instructions for installing and using many of the applications and utilities included with the tablet PC are provided on the Documentation Library CD included with the tablet PC. Instructions for using the CD are provided next in this chapter. If you prefer to install optional software now, without referring to the Documentation Library CD, the following information may be helpful:...

  • Page 55: Using Portfolios

    Beginning to Use the Tablet PC Using Portfolios To protect the tablet PC screen, HP recommends that you use or transport the tablet PC with a portfolio attached. A slim portfolio that protects the tablet PC or the tablet PC attached to an optional keyboard is included with the tablet PC.

  • Page 56: Detaching The Portfolio From The Keyboard

    Beginning to Use the Tablet PC Detaching the Portfolio from the Keyboard To detach the portfolio from the tablet PC keyboard: 1. Place the portfolio, tablet PC, and keyboard on a flat surface. 2. Fully open the portfolio. 3. Close the tablet PC and keyboard. (For instructions, see “Closing the Tablet PC and Keyboard,”...

  • Page 57: Attaching The Portfolio To The Keyboard

    Beginning to Use the Tablet PC Attaching the Portfolio to the Keyboard To attach the portfolio to the tablet PC keyboard: 1. Place the portfolio on a flat surface. 2. Fully open the portfolio. 3. Position the tablet PC and keyboard so that they are perpendicular to the portfolio with the back of the keyboard facing you.

  • Page 58: Detaching The Portfolio From The Tablet Pc

    Beginning to Use the Tablet PC Detaching the Portfolio from the Tablet PC To detach the portfolio from the tablet PC: 1. Place the tablet PC and portfolio on a flat surface. 2. Fully open the portfolio. 3. Tilt the tablet PC so it is perpendicular to the portfolio with the back of the tablet PC facing you.

  • Page 59: Attaching The Portfolio To The Tablet Pc

    Beginning to Use the Tablet PC Attaching the Portfolio to the Tablet PC To attach the portfolio to the tablet PC: 1. Place the portfolio on a flat surface. 2. Fully open the portfolio. 3. Position the tablet PC so it is perpendicular to the portfolio with the back of the tablet PC facing you.

  • Page 60: Using The Tablet Pc Keyboard

    Beginning to Use the Tablet PC Using the Tablet PC Keyboard This section provides instructions for attaching, adjusting, transporting, and detaching the tablet PC keyboard. The tablet PC and keyboard can be attached or detached while the tablet PC is on, off, in Standby, or in Hibernation.
  • Page 61 Beginning to Use the Tablet PC 3. Position the tablet PC above the keyboard, with the front of the tablet PC facing the keyboard. Positioning the tablet PC above the keyboard 4. Align the 4 slots on the tablet PC with the keyboard connector, alignment key, and 2 keyboard hooks on the keyboard, then press the tablet PC downward until it snaps into place.

  • Page 62: Adjusting The Tablet Pc And Keyboard

    Beginning to Use the Tablet PC Adjusting the Tablet PC and Keyboard To tilt the tablet PC screen to a comfortable viewing angle, push or pull gently on the top of the tablet PC. Tilting the tablet PC on the keyboard 2–14 Startup Guide...

  • Page 63: Closing The Tablet Pc And Keyboard

    Beginning to Use the Tablet PC Closing the Tablet PC and Keyboard To close the tablet PC and keyboard as you would close the display on a standard notebook: 1. Rotate the tablet PC clockwise until it snaps into place facing away from the keyboard.

  • Page 64: Transporting The Tablet Pc And Keyboard

    Beginning to Use the Tablet PC Transporting the Tablet PC and Keyboard If you are transporting the tablet PC and keyboard while they are not attached, be sure the rotation disk is in the default position. (The attachment features are at the rear of the tablet PC and the HP logo is right side up when you are facing the keyboard.) If you are transporting the tablet PC and keyboard while they are attached, HP recommends that you use the keyboard latch.

  • Page 65: Detaching The Tablet Pc From The Keyboard

    Beginning to Use the Tablet PC Detaching the Tablet PC from the Keyboard To detach the tablet PC from the keyboard: 1. If the tablet PC is closed, open the tablet PC, then rotate the tablet PC so that the screen is facing the keyboard in the notebook position.
  • Page 66 Beginning to Use the Tablet PC 2. Turn the assembly (the tablet PC and keyboard) so that the back of the tablet PC and the keyboard are facing you. Positioning the tablet PC and keyboard to detach the tablet PC 3.

  • Page 67: Maintaining And Protecting The Tablet Pc

    Maintaining and Protecting the Tablet PC Cleaning the Screen Å WARNING: To prevent electric shock or damage to components, do not attempt to clean the tablet PC until you: Shut down the tablet PC. Disconnect the tablet PC from external power. Disconnect all powered external devices from the tablet PC.

  • Page 68: Protecting The Tablet Pc From Power Surges

    Maintaining and Protecting the Tablet PC Protecting the Tablet PC from Power Surges To protect the tablet PC from the power surges that may be caused by an uncertain power supply or an electrical storm: Plug the tablet PC power cord into an optional, high-quality surge protector.

  • Page 69: Replacing A Battery Pack

    Maintaining and Protecting the Tablet PC Replacing a Battery Pack Until you become familiar with Standby, Hibernation, and the battery pack replacement procedure, HP recommends that you replace a battery pack only while the tablet PC is off or connected to external power.
  • Page 70 Maintaining and Protecting the Tablet PC To remove a battery pack from the tablet PC: 1. Turn the tablet PC front side down. (If a battery pack security screw is in place, remove the screw.) Removing a battery pack security screw 3–4 Startup Guide...
  • Page 71 Maintaining and Protecting the Tablet PC 2. To unlock the battery pack release latch, press the latch firmly toward the unlock icon. Unlocking the battery pack release latch 3. Slide and hold the battery release latch as you disengage the 2 tabs on the battery pack from the 2 slots on the battery bay 1 and lift the battery pack out of the battery bay 2.

  • Page 72: Inserting A Battery Pack

    Maintaining and Protecting the Tablet PC Inserting a Battery Pack 1. Place the tablet PC front side down on a flat surface. 2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots 2 on the battery bay of the tablet PC.
  • Page 73 Maintaining and Protecting the Tablet PC 3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC 1. 4. Tilt the battery pack downward until it snaps into place 2. Inserting the battery pack Startup Guide 3–7...

  • Page 74: Finding More Power And Battery Pack Information

    Maintaining and Protecting the Tablet PC 5. To protect the battery pack against theft, replace the battery pack security screw. Replacing the battery pack security screw If you do not replace the battery pack security screw, store it in a safe place.

  • Page 75: Solving Problems

    Solving Problems To solve a problem: 1. See the Quick Solutions Checklist in this chapter. 2. Refer on the Documentation Library CD to the Troubleshooting guide. 3. If the problem persists, see “Using HP Help and Support.” Quick Solutions Checklist Is the Tablet PC Receiving Power? If the AC adapter light is off and the tablet PC cannot be turned on, adequate power may not be available to the tablet PC.
  • Page 76 Solving Problems Make sure the power cord and AC adapter cable connections are secure. Verify that the electrical outlet is providing adequate power by plugging another electrical device into the outlet. When the AC adapter light is on, the tablet PC is receiving adequate AC power.

  • Page 77: Is The Tablet Pc Turned On

    Solving Problems Is the Tablet PC Turned On? If the power/standby 1 light is off, the tablet PC may not be turned on. To turn on the tablet PC, slide and release the power switch 2. If the power/standby light is on, the tablet PC is turned on.

  • Page 78: Is The Tablet Pc Overheating

    Solving Problems Is the Tablet PC Overheating? It is normal for the tablet PC to feel warm to the touch while it is in use. But if the tablet PC feels extremely warm, it may be overheating because the vent is blocked. When the tablet PC is facing you vertically, the vent is on the left edge.

  • Page 79: Is The System Unresponsive

    Solving Problems Is the System Unresponsive? If the system has stopped responding and you are unable to turn it off using standard Windows shutdown procedures: If Windows is open, enter the ctrl+alt+del command by pressing the Windows Security button 1 on the tablet PC or the keys on an external keyboard.

  • Page 80: Is An External Device Not Working

    Solving Problems Is an External Device Not Working? If an external device does not function as expected: Turn on the device as instructed in the device documentation. Some devices, such as external monitors and printers, must be turned on before the tablet PC is turned on. Verify that: All device connections are secure.

  • Page 81: Is Software Functioning Abnormally

    Solving Problems Is Software Functioning Abnormally? If your software becomes unresponsive or responds abnormally: Restart the tablet PC. Run a virus scan. For information about obtaining antivirus software, see the “Protecting the Tablet PC Against Viruses” section in Chapter 3. For information about running a virus scan, refer to the Help file within the antivirus software.
  • Page 82 Solving Problems With the Help and Support Center, you can get immediate assistance before contacting an HP support specialist. For example, in Help and Support you can: Troubleshoot and fix common tablet PC problems. Learn how to use the software tools for working with your favorite music, video, games, and photos.

  • Page 83: Preparing To Call Hp Customer Care

    Solving Problems If you need help and cannot access the Internet: To obtain troubleshooting information, refer on the Documentation Library CD to the Troubleshooting guide. To obtain a list of worldwide Customer Care telephone numbers: Select Start > Control Panel > Performance and Maintenance icon >...

  • Page 84: Taking The Tablet Pc To A Service Provider

    Solving Problems Taking the Tablet PC to a Service Provider In addition to providing the information listed in the preceding section, “Preparing to Call HP Customer Care,” be sure to delete all passwords or to disclose all passwords to the service provider. For information about using HP passwords (passwords set in the Setup utility), refer on the Documentation Library CD to the Software Guide, “Passwords”...

  • Page 85: Identifying Exterior Hardware

    Identifying Exterior Hardware Pen Components Components Description Pen tip Interacts with the tablet PC whenever the tip is touching the screen or within 1.27 cm (0.5 inch) of the screen. When tapped on or held over a pen-activated button, activates the button.

  • Page 86: Tablet Pc Components

    Identifying Exterior Hardware Tablet PC Components Front: Lights and Bluetooth Component Description AC adapter light On: AC power is being supplied through the AC adapter. Battery light On: A battery pack is charging. Flashing: A battery pack that is the only available power source has reached a low-battery condition.

  • Page 87: Front: Pen-Activated Buttons

    Identifying Exterior Hardware Front: Pen-Activated Buttons Component Description Tablet PC Input When Windows is running, opens the Microsoft Panel launch Tablet PC Input Panel application, which includes button* a handwriting pad and an on-screen keyboard. Journal launch When the Windows is running, opens and closes button* the Microsoft Journal application, which supports handwriting.

  • Page 88: Right Side: Power Switch And Power/Standby

    Identifying Exterior Hardware Right Side: Power Switch and Power/Standby Light Component Description Power switch* When the tablet PC is: Off, turns on the tablet PC. On, initiates Standby.* In Standby, resumes tablet PC from Standby. In Hibernation, resumes tablet PC from Hibernation.*.

  • Page 89: Right Side: Display Toggle And Windows Security Buttons

    Identifying Exterior Hardware Right Side: Display Toggle and Windows Security Buttons Component Description Windows Security When pressed with the pen tip or a small object button* like the end of a paper clip while: Windows is open, enters the ctrl+alt+delete †...

  • Page 90: Right Side: Esc, Tab And Q Menu Buttons

    Identifying Exterior Hardware Right Side: Esc, Tab and Q Menu Buttons Component Description Esc button* While the tablet PC is: Starting up and a flashing pointer is displayed on the screen, opens the Setup utility. In Windows, functions like esc on a standard keyboard.

  • Page 91: Right Side: Jog Dial And Antenna

    Identifying Exterior Hardware Right Side: Jog Dial and Antenna Component Description Jog dial* Functions like enter and the up and down arrow keys on a standard keyboard. Press inward to enter a command. Rotate upward to scroll upward. Rotate downward to scroll downward.

  • Page 92: Lower Side

    Identifying Exterior Hardware Lower Side Component Description Docking alignment slots (2) Secure the tablet PC to an optional tablet PC Docking Station. Speakers (2) Produce stereo sound. Audio-out jack Connects optional stereo headphones or powered stereo speakers. Headset jack Connects an optional headset, such as a mobile telephone headset with a microphone and a monaural ear piece.

  • Page 93: Left Side: Attachment Slots And Keyboard

    Identifying Exterior Hardware Left Side: Attachment Slots and Keyboard Connector Component Description Screen protector slots (2) Stabilize a screen protector* when it is attached to the tablet PC. Universal attachment Secure the portfolio, a screen slots (2) protector,* or an attachment, such as a tablet PC keyboard, to the tablet PC.

  • Page 94: Left Side: Security Cable Slot, Vent And Antenna

    Identifying Exterior Hardware Left Side: Security Cable Slot, Vent and Antenna Component Description IrDA Fast Infrared Port Transmits and receives infrared signals between the tablet PC and other infrared-enabled devices. Security cable slot Attaches an optional security cable to the tablet PC. Vent Allows airflow to cool internal components.

  • Page 95: Top: Connectors And Jacks

    Identifying Exterior Hardware Top: Connectors and Jacks Component Description USB connector Connects an optional USB 2.0- or 1.1-compliant device.* External MultiBay Connects an optional USB 2.0- or connector 1.1-compliant device.* RJ-11 telephone jack Connects a modem cable. RJ-45 network jack Connects an Ethernet network cable.

  • Page 96: Top: Pen Holder And Lan Connection Lights

    Identifying Exterior Hardware Top: Pen Holder and LAN Connection Lights Component Description Pen holder (shown with Secures the pen to the tablet PC. inserted) LAN connection lights (2) Both lights off: The tablet PC is not connected to a LAN. Both lights on: The tablet PC is connected to a LAN with a 100 Mbps link.

  • Page 97: Top: Card Slots, Buttons And Tether Eyelet

    Identifying Exterior Hardware Top: Card Slots, Buttons and Tether Eyelet Component Description PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. PC Card eject button Ejects an optional PC Card from the PC Card slot.

  • Page 98: Back: Attachment Features And Hard

    Identifying Exterior Hardware Back: Attachment Features and Hard Drive Bay Component Description Docking connector Connects the tablet PC to an optional Docking Station. Docking restraint latch Accepts the docking restraint latch on recess an optional Docking Station to secure the tablet PC to the Docking Station. Attachment release switch Releases an attachment, such as the portfolio, a screen protector*, or a...

  • Page 99: Back: Battery Bay

    Identifying Exterior Hardware Back: Battery Bay Component Description Battery pack release Releases the battery pack from the latch battery bay. Battery quick check Activates the battery quick check lights, button on battery pack* (see below) which display how much charge remains in the battery pack. Battery quick On: Each light represents a percent of a full check lights (3) on...

  • Page 100: Back: Memory And Mini Pci Compartment

    Identifying Exterior Hardware Back: Memory and mini PCI Compartment Component Description Memory and mini PCI Contains one memory slot for a (Peripheral Component PC133-compliant memory module. Interconnect) Also, holds an optional mini PCI board compartment, not visible such as a wireless board. (A mini PCI from the outside of the board is included with some tablet PC tablet PC...

  • Page 101: Back: Labels

    Identifying Exterior Hardware Back: Labels Component Description Microsoft Certificate of Contains the Product Key number. Authenticity label ( inside the You may need this number to update battery bay) or troubleshoot the operating system. System label Provides regulatory information about the tablet PC.

  • Page 102: Back: Tilt Feet And Pad Feet

    Identifying Exterior Hardware Back: Tilt Feet and Pad Feet Component Description Tilt feet (2) While the tablet PC is being used in portrait orientation as a free-standing tablet, can elevate the top of the tablet PC to provide a comfortable writing and viewing angle.

  • Page 103: Additional Tablet Pc Standard Components

    Identifying Exterior Hardware Additional Tablet PC Standard Components The components included with the tablet PC vary by geographical region and the tablet PC hardware ordered. The following illustrations and tables identify the standard external components included with most tablet PC models. These illustrations do not include supplementary documentation, supplementary CDs, or optional devices such as PC Cards or drives.

  • Page 104: Cord And Cables

    Identifying Exterior Hardware Cord and Cables Component Description Power cord* Connects the AC adapter to an AC electrical outlet. Modem cable Connects the modem to an RJ-11 telephone jack or to a country-specific modem adapter. The modem cable has a 6-pin RJ-11 telephone connector at each end.

  • Page 105: Adapters And Accessories

    Identifying Exterior Hardware Adapters and Accessories Component Description AC adapter* Converts AC power to DC power. Country-specific modem Adapts the modem cable to a adapter (included by region non-RJ-11 telephone jack. as required with modem models only) Japan-specific outlet adapter Connects the AC adapter to a 2-prong (Japan only) electrical outlet.

  • Page 106: Tablet Pc Keyboard Components

    Identifying Exterior Hardware Tablet PC Keyboard Components This section identifies the hardware components of the tablet PC keyboard. For information about detaching, attaching, and adjusting the keyboard, see “Using the Tablet PC Keyboard” in Chapter 2. For information about using the keyboard keys and keypad, refer on the Documentation Library CD to the Hardware Guide, “Pen, Command Controls and Keyboards”...

  • Page 107: Front: Keys

    Identifying Exterior Hardware Front: Keys Component Description Function keys (11) Perform system and application tasks. For example, in Windows and many applications, pressing F1 opens a Help file. To enter an F11 function, press F11/F12. To enter an F12 function, press Fn+F11/F12. Combines with other keys to perform system tasks.

  • Page 108: Front: Positioning And Security Features

    Identifying Exterior Hardware Front: Positioning and Security Features Component Description Rotation disk Rotates the tablet PC while it is attached to the keyboard. Docking alignment Help guide the tablet PC and keyboard notches (4) into an optional Docking Station. Keyboard latch When the tablet PC and keyboard are closed, locks the tablet PC to the keyboard:...

  • Page 109: Top

    Identifying Exterior Hardware Component Description Alignment key Inserts into the alignment key slot on the tablet PC to safeguard attachment procedures. For example, matching the alignment key to the alignment key slot on the tablet PC helps you correctly orient the tablet PC to the keyboard as you attach the tablet PC to the keyboard.

  • Page 110: Back

    Identifying Exterior Hardware Back Component Description Screen protector slots (2) Secure a screen protector* to the keyboard. Attachment release switch Releases attachments, such as the portfolio, a screen protector* or the tablet PC, from the keyboard. Docking connector Allows the tablet PC to be connected pass-through to an optional Docking Station while the tablet PC is attached to the...

  • Page 111: Additional Keyboard Standard Component

    Identifying Exterior Hardware Additional Keyboard Standard Component Component Description Spare pointing stick caps (2) Replace a worn pointing stick cap.* *For instructions, refer on the Documentation Library CD to the Hardware Guide, “Maintenance, Shipping and Travel” chapter. Startup Guide 5–27...
  • Page 112 Identifying Exterior Hardware 5–28 Startup Guide...
  • Page 113 Index 802.11 wireless LAN reference slots, battery bay 3–6 guides 1–37 slots, docking 5–8 tabs, battery pack 3–6 antennas 5–7 5–10 AC adapter antivirus software 3–2 AC power connector 5–11 applications key 5–23 connecting 1–15 1–25 attachment release switch identifying 5–21 on tablet PC 2–18 5–14 light 5–2...
  • Page 114 Index battery light 5–2 caps, spare pointing stick 5–27 battery pack CD(s) button and lights 5–15 Documentation Library 5–19 charging during setup 1–9 Documentation Library 1–22 Bluetooth 2–5 5–19 inserting 3–6 Documentation Library release latch 5–15 Wireless LAN 2–5 5–19 security screws 1–10 1–22 Certificate of Authenticity label...
  • Page 115 Index external devices 4–6 See also connector(s); date, setting 1–33 fasteners; jack; slot(s); devices, external 4–6 specific types of devices See also connector(s); external monitor connector 5–11 fasteners; jack; slot(s); eyelet, tether specific types of devices on pen 5–1 dial, jog 5–7 on tablet 5–13 disk, rotation 5–24 Display Toggle button 5–5...
  • Page 116 Index antennas 5–7 5–10 documentation 2–5 hard drive optimizing transmissions 5–7 bay 5–14 Hibernation file on 4–3 retaining screws 5–14 jack ships inside hard drive bay audio-out 5–8 5–19 headset 5–8 Hardware Guide 2–4 microphone 5–8 headset jack 5–8 Japan-specific outlet adapter 5–21 Hibernation 4–3 jog dial 5–7 holder, pen 1–33...
  • Page 117 Index releasing 2–16 2–17 local area network (LAN). rotating 2–14 See internal wireless LAN securing 2–15 lockup, system 5–4 tilting 2–14 logo key, Microsoft 5–23 unlocking 2–16 keypad 5–23 microphone 5–8 microphone jack 5–8 label Microsoft Certificate of Microsoft Certificate of Authenticity label 5–17 Authenticity 5–17 Microsoft logo key 5–23...
  • Page 118 Index printer 4–6 product identification label 5–17 operating system Product Key number 5–17 Microsoft Certificate of projector, external monitor Authenticity label 5–17 connector 5–11 Product Key number 5–17 tutorials 2–1 overheating, troubleshooting 4–4 Q Menu 5–6 Q menu button 5–6 quick check feature on battery passwords 4–10 pack 5–15...
  • Page 119 Index universal attachment, on tablet PC 5–9 safety considerations 1–39 universal attachment, on screen cleaning 3–1 tablet PC keyboard 5–26 screen protector software included with docking station accessing Help files in 4–6 5–9 Acrobat Reader 2–3 slots, on tablet PC 5–9 antivirus 3–2 slots, on tablet PC keyboard AutoPlay 2–3...
  • Page 120 Index Hibernation or Standby problems 4–3 tab button 5–6 overheating problems 4–4 Tablet PC Input Panel launch power problems 4–1 button 5–3 Quick Solutions checklist 4–1 tablet PC keyboard response problems 4–5 F11/F12 key 5–23 software problems 4–7 numeric keypad keys 5–23 Troubleshooting 2–5 tablet PC keyboard.
  • Page 121 Index wireless Bluetooth 1–38 Windows installing device utilities 1–37 applications key 5–23 locating device information documentation 2–1 4–6 1–36 Help files 4–6 reference guides 1–37 1–38 logo key 5–23 wireless LAN, internal regional settings 1–33 antennas 5–7 5–10 Security button 5–5 optimizing transmissions 5–7 shut down procedures 1–38 wireless certification label...
  • Page 122 Index Index–10 Startup Guide...

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