Troubleshooting And Frequently Asked Questions - MicroBoards Technology Flash Duplicator Series User Manual

Troubleshooting and Frequently
Asked Questions
Is there any limitation for copy file format?
You can use SMART Copy Mode to copy FAT16/32 and Linux (ext3) formatted flash drives.
This mode will only copy the data, and therefore the time to copy your master will be shorter.
For other formats, RAW Copy Mode will be used to copy the whole Flash master
automatically if you have the duplicator set in SMART Copy Mode. You will not need to
change the Copy Mode setting if your master format is not supported for SMART Copy Mode.
How do I know the data is a true copy of the master?
The duplicator has CRC check capability and the ability to compare the copies to the master.
Why would the copied data fail during the compare when the data is
present on the copy?
The Flash chip in the copied flash drive may be unstable. This may cause the duplication to
pass but the comparison to fail.
What should I do if I encounter a copy failure?
The cause may be either your source or your blank cards.
•
Make sure the source content size is not greater than the target content size. Use the
Device Info function to check the target and source capacities.
•
Use a PC to double check the source data.
•
Use the Prescan function to check the source flash data for readability. If the Flash
chip onto which you are copying the data is unstable, the copy process can be affected.
Why does the copy speed seem slow?
The Flash duplicator can reach 35MB/sec, but if you find the copy speed is slow it may be the
flash quality that is affecting the speed of the copy. You can use the Measure Speed function
to test the Read and Write speeds of your flash drives.
Can I make copies of Bootable Flash drives?
The duplicator can make functional copies of bootable flash drives provided the boot sector
of the original flash drive is not encrypted.
master bootable flash drive that the boot sector of the master is not encrypted before
attempting to duplicate the master.
Why are both LEDs on above the ports with inserted flash drives?
If you are duplicating using the Async Copy option, both LEDs will come on to indicate drives
that have finished the duplication process and can be removed from the duplicator. In Async
Copy mode, the duplication process begins as each drive is recognized, so they will not
complete at the same time. Simply remove the flash drive, and if you need to make more
copies of the same master, insert a new blank flash drive.
Compact Flash Duplicator
Always verify with the supplier of the
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