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SECTION 2
OPERATION
10
TROUBLESHOOTING
If you have a problem with your unit, before
contacting the technical service, check the following:
PROBLEM
REASON
The unit does not operate at all
Make sure the power connection is correct.
The input power fuse may have blown.
(The LED on the front panel does not come on).
The unit menus appear on the TV but there
Make sure that the unit is connected to the
is no sound or picture.
Omnisat antenna correctly. Also make sure
that the program settings of the unit are set
to one of the programs included in the
satellite that you want to watch.
During digital programs, audio interruptions
Signal emitted by the antenna is not strong enough.
and video skew occurs.
Make sure that there is no problem with the cable.
A digital program that was previously
The frequency, polarity, symbol rate or PID values of that
watched is not available any more.
program might have changed.
Check batteries and replace if required. Ensure that the
Remote control is not working.
sensor on the unit is not obscured.
Picture is available, but weak or no sound.
Make sure that the volume of your TV and
satellite receiver is at an adequate level.
35
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