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USER'S
USER'S
MANUAL
MANUAL
Solutions to Common Problems
If you are experiencing problems regarding your USB XpressSCSI refer to the questions below
for a possible solution. Additionally up to the minute tips and solutions can also be found on our
web site: www.microtechint.com. If the problem persists after trying the solutions provided
below and on our web site, please contact our technical support department.
?
I have a USB-based peripheral and would like to connect it to the DB25 SCSI
connector on the back of my older Macintosh. Will the USB XpressSCSI adapter work
in this fashion?
A: The USB XpressSCSI Adapter is a connectivity solution that allows for a SCSI-based
peripheral to be connected to a USB port on a host or hub. The USB XpressSCSI Adapter
does not permit the use of USB devices on an older SCSI-based Macintosh.
?
What SCSI-based products are compatible with the USB XpressSCSI? Are all SCSI
devices supported? Will I need a firmware upgrade to support these and other types of
SCSI products in the future?
A. The USB XpressSCSI is compatible with a variety of SCSI devices which comply to the
industry SCSI standard (ANSI X3.131-1986 SCSI Standard). The USB XpressSCSI works with
removable media and fixed storage devices, (such as SyQuest, Zip, Jaz, Magneto Optical,
hard drives, CD and CD recorders/re-writables), and a variety of scanners and other devices.
However some devices which use proprietary SCSI controllers/connectors (certain scanners,
and other devices) may not be compatible initially and may require updated drivers in the
future or may not be compatible. You will not need to upgrade the firmware on your USB
XpressSCSI to support other types of devices, compatibility is augmented via simple soft-
ware updates. Check our web site periodically for device and driver compatibility updates.
?
What should I do if my computer warns that I need software to run a particular
device?
A. Unplug the USB XpressSCSI. Install the drivers for the particular device. Re-connect
the USB XpressSCSI. If this does not work contact Microtech Technical Support.
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