Dell 2208WFP User Manual page 30

High Speed USB 2.0 interface is slow. High Speed USB 2.0 peripherals working
Troubleshooting the Dell™ Soundbar
Common Symptoms
No Sound No power to Soundbar - the power
indicator is off (built-in DC power supply.
i.e. 2208WFP)
No Sound Soundbar has power - power indicator is
on
Distorted Sound Computer's sound card is used as the
audio source
Distorted Sound Other audio source is used
Unbalanced Sound Output Sound from only one side of Soundbar
Low Volume Volume is too low
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slowly or not working at all
What You Experience
Reboot the computer.
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Some USB devices like external portable HDD require higher electric
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current; connect the device directly to the computer system.
Check that your computer is USB 2.0-capable.
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Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the
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correct USB port is used.
Reconnect the upstream cable to your computer.
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Reconnect the USB peripherals (downstream connector).
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Reboot the computer.
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Possible Solutions
Turn the Power/Volume knob on the Soundbar clockwise to the middle
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position; check if the power indicator (green LED) on the front of the
Soundbar is illuminated.
Ensure that the power cable from the Soundbar is plugged into the monitor.
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Ensure that the monitor has power.
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If the monitor has no power, see
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monitor common problem.
Plug the audio line-in cable into the computer's audio out jack.
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Set all volume controls to their maximum and ensure that the mute option is
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not enabled.
Play some audio content on the computer (example, audio CD, or MP3).
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Turn the Power/Volume knob on the Soundbar clockwise to a higher volume
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setting.
Clean and reseat the audio line-in plug.
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Test the Soundbar using another audio source (For example: portable CD
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player, MP3 player).
Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the
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sound card.
Set all Windows volume controls to their midpoints.
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Decrease the volume of the audio application.
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Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower
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volume setting.
Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (For example: portable CD
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player, MP3 player).
Avoid using an audio cable extension or audio jack converter.
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the
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audio source.
Decrease the volume of the audio source.
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Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower
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volume setting.
Clean and reseat the audio line-in plug.
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the
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sound card or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
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Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (For example: portable CD
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player, MP3 player).
Clear any obstructions between the Soundbar and the user.
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Turn the Power/Volume knob on the Soundbar clockwise to the maximum
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volume setting.
Set all Windows volume controls to their maximum.
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Increase the volume of the audio application.
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Test the Soundbar using another audio source (For example: portable CD
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player, MP3 player).
Monitor Specific Troubleshooting for