Related Manuals for Dell UltraSharp 25 Series
Summary of Contents for Dell UltraSharp 25 Series
- Page 1 Dell UltraSharp 25 USB-C Monitor - U2520D/U2520DR User’s Guide Model: U2520D/U2520DR Regulatory model: U2520Db...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents About your monitor ......6 Package contents ....... . 6 Product features . - Page 4 Setting up the monitor ..... . 28 Attaching the stand ......28 Connecting your monitor .
- Page 5 ........71 Contact Dell ........71...
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Page 6: About Your Monitor
About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. - Page 7 Power cable (varies by country) DisplayPort cable (DisplayPort to DisplayPort, for U2520D) HDMI cable (for U2520DR) USB Type-C cable (enables the USB ports on the monitor) USB Type-C to Type-A cable (enables the USB ports on the monitor) • Quick Setup Guide •...
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Page 8: Product Features
Product features The Dell U2520D/U2520DR monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 63.44 cm (25 in.) viewable area (measured diagonally). 2560 x 1440 (16:9) resolution, plus full-screen support for lower resolutions. -
Page 9: Identifying Parts And Controls
Identifying parts and controls Front view Front panel controls Label Description Function buttons (For more information, see Operating the monitor) Power On/Off button (with LED indicator) │ About your monitor... -
Page 10: Back View
Stand release button Releases stand from the monitor. Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. Cable-management slot Use to organize cables by inserting them through the slot. │... -
Page 11: Side View
Side view Label Description USB downstream port with Connect to charge your device. Power Charging USB Type-C port Connect your USB device.* NOTE: To use these ports, you must connect the USB Type-C cable (shipped with your monitor) to the USB Type-C upstream port on the monitor and to your computer. -
Page 12: Bottom View
Bottom view Bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor). Security lock slot Secures the monitor with security lock (security lock not included). HDMI port Connect your computer with the HDMI cable (shipped with U2520DR). - Page 13 DisplayPort (out) DisplayPort output for MST (multi-stream transport) capable monitor. To enable MST, “Connecting the monitor for DP Multi- Stream Transport (MST) function”. NOTE: Remove the rubber plug when using DisplayPort out connector. Audio line-out port Connect your speakers.* USB downstream port Connect your USB device.** NOTE: To use this port, you must connect the USB Type-C cable (shipped with your...
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Page 14: Monitor Specifications
Monitor specifications Model U2520D/U2520DR Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 634.4 mm (25 in.) Width (active area) 553.0 mm (21.77 in.) Height (active area) 311.0 mm (12.24 in.) Total area 171983.0 mm (266.57 in. - Page 15 Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) *DisplayPort and USB Type-C (Alternate mode with DisplayPort 1.4): HDR/HBR3/ DisplayPort 1.4/MST/DP audio is supported.
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Page 16: Resolution Specifications
Resolution specifications Model U2520D/U2520DR Horizontal scan range 10 kHz to 120 kHz (automatic) Vertical scan range 48 Hz to 75 Hz (automatic) Maximum preset resolution 2560 x 1440 at 60 Hz Supported video modes Model U2520D/U2520DR Video display capabilities (HDMI 480p, 480i, 576p, 576i, 720p, 1080i, 1080p, &... -
Page 17: Multi-Stream Transport (Mst) Modes
VESA, 2048 x 1080 66.58 60.00 147.16 VESA, 2560 x 1440 88.80 60.00 241.50 Multi-Stream Transport (MST) modes MST Source Monitor Maximum number of external monitor that can be supported 2560 x 1440 at 60 Hz 2560 x 1440 at 60 Hz •... -
Page 18: Physical Characteristics
NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor. -
Page 19: Environmental Characteristics
Weight without stand assembly 4.2 kg (9.26 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 1.8 kg (3.97 lb) Environmental characteristics Model U2520D/U2520DR Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. -
Page 20: Power Management Modes
Power management modes If you have VESA's DPM™ compliance display card or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes to function. -
Page 21: Pin Assignments
NOTE: : Power consumption of On mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version. Pin assignments DisplayPort connector (in) 20-pin side of the number connected signal cable ML3 (n) ML3 (p) ML2 (n) - Page 22 Re-PWR +3.3 V DP_PWR DisplayPort connector (out) 20-pin side of the number connected signal cable ML0 (p) ML0 (n) ML1 (p) ML1 (n) ML2 (p) ML2 (n) ML3 (p) ML3 (n) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR │...
- Page 23 HDMI connector 19-pin side of the number connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
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Page 24: Plug And Play Capability
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. -
Page 25: Usb 3.0 Downstream Connector
USB 3.0 downstream connector Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ USB Type-C connector Pin Number Signal Name Pin Number Signal Name TX1+ TX2+ TX1- TX2- VBUS VBUS SBU1 SBU2 │ About your monitor... -
Page 26: Usb Ports
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/support/monitors. - Page 27 • Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. • If you notice white powder when you unpack your monitor, wipe it off with a cloth.
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Page 28: Setting Up The Monitor
Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. - Page 29 6. Lift the cover, as shown, to access the VESA area for stand assembly. 7. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
- Page 30 8. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor. │ Setting up the monitor...
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Page 31: Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. NOTE: Route the cables through the cable-management slot before connecting them. -
Page 32: Connecting The Hdmi Cable (For U2520Dr)
• Use the buttons to highlight DP. • Press and hold the button for approximately 10 seconds, and the DisplayPort configuration message appears. • Use the button to select Disable and change the settings. Repeat the above steps to change the DisplayPort format settings if necessary. -
Page 33: Connecting The Usb Type-C Cable
• Use the button to select Enable and change the settings. Repeat the above steps to change the HDMI format settings if necessary. Connecting the USB Type-C cable NOTE: Use the USB Type-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP1.4 standard only). •... -
Page 34: Connecting The Monitor For Dp Multi-Stream Transport (Mst) Function
Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: This monitor supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Connecting the monitor for USB-C Multi-Stream Transport (MST) function NOTE: The maximum number of supported monitors via MST is subjected to the bandwidth of the USB-C source. -
Page 35: Organizing Your Cables
Organizing your cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment,) organize all cables as shown above. Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. -
Page 36: Vesa Wall Mounting (Optional)
VESA wall mounting (optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. (See Removing the monitor stand) 3. -
Page 37: Operating The Monitor
Operating the monitor Power on the monitor Press the Power button to turn On the monitor. Using the front-panel controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-panel button Description Use this button to choose from a list of preset color... -
Page 38: Front-Panel Button
Use the MENU button to launch the On-Screen Display (OSD). See Accessing the menu system. Menu Use this button to exit the OSD main menu. Exit Use the Power button to turn the monitor On and Off. Power The white light indicates the monitor is On and fully (with power light functional. -
Page 39: Using The On-Screen Display (Osd) Menu
Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. - Page 40 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Smart HDR is activated.
- Page 41 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. USB Type-C Select the USB Type-C input when you are using the USB Type-C connector. Press the button to confirm the selection.
- Page 42 Auto Select for Allows you to set Auto Select for USB-C to: USB-C • Prompt for Multiple Inputs: Always displays the “Switch to USB-C Video Input” message for you to choose whether to switch or not. • Yes: Always switches to USB-C video input (without asking) when the USB Type-C cable is connected.
- Page 43 Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.
- Page 44 Preset Modes 4. Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks. 5. Perform stretches to relieve tension in the neck, arm, back, and shoulders during the breaks. •...
- Page 45 Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer (or media player) using the USB Type-C, DisplayPort, or HDMI cable. • YPbPr: Select this option if your media player supports only YPbPr output.
- Page 46 Display Use the Display menu to adjust images. Aspect Ratio Adjusts the image ratio to Wide 16:9, Auto Resize, or 4:3. Sharpness This feature can make the image look sharper or softer. to adjust the sharpness from '0' to '100'. Response Time Allows you to set the Response Time to Normal or Fast.
- Page 47 USB-C Allows you to specify the priority to transfer the data Prioritization with high resolution (High Resolution) or high speed (High Data Speed) when using the USB Type-C port/DisplayPort. Smart HDR The Smart HDR (High Dynamic Range) feature enhances the display output by optimally adjusting contrast and the ranges of color and luminosity to resemble true-to-life visuals.
- Page 48 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
- Page 49 Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. • Menu Buttons: All Menu/function buttons (except the Power button) are locked and not accessible by the user.
- Page 50 Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Shortcut Key 2 Ratio, Smart HDR, or Rotation and set it as a shortcut key. Power Button Allows you to set the power LED indicator on or off to save energy.
- Page 51 Others Select this option to adjust the OSD settings, such as DDC/CI, LCD Conditioning, and so on. Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer.
- Page 52 Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Reset Others Resets all settings under the Others menu to the factory preset values.
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Page 53: Osd Warning Message
OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. - Page 54 When the monitor goes into power-save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. The OSD functions only in the normal operation mode. If you press any button other than the power button during the Active-off mode, the following message will appear depending on the selected input: Activate the computer and the monitor to gain access to the OSD.
- Page 55 If either USB Type-C, DisplayPort, or HDMI input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. NOTE: The message may be slightly different according to the connected input signal. When the monitor is under DP/HDMI input and a USB Type-C cable is connected to a notebook that supports DP Alternate Mode, if Auto Select for USB-C is enabled,...
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Page 56: Setting The Maximum Resolution
When the MST function is on and USB-C Prioritization is set to High Resolution, if Factory Reset is selected, the following message appears: When Yes is selected, the following message appears. Troubleshooting for more information. Setting the maximum resolution To set the maximum resolution for the monitor: ®... -
Page 57: Requirements To View Or Playback Hdr Content
Cyberlink PowerDVD 17, Windows 10 Movies and TV app. For example Dell XPS 8910, Alienware Aurora R5, bundled with the below graphics cards. Dell Graphics driver with HDR support: Refer to Dell support page to download the latest graphics driver that supports HDR playback for your PC/Notebook. Nvidia HDR capable Nvidia graphics cards: GTX1070, GTX1080, P5000, P6000, etc. -
Page 58: Using The Tilt, Swivel, And Vertical Extension
Suitable HDR player: Windows 10 Movies and TV app OS with HDR support: Windows 10 Redstone 3 Driver with HDR support: visit downloadcenter.intel.com for the latest HDR driver NOTE: HDR playback via OS (e.g. playback of HDR in a window within desktop) requires Win 10 Redstone 2 or later with appropriate player applications, e.g. -
Page 59: Vertical Extension
Vertical extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor. -
Page 60: Rotate Clockwise
Rotate clockwise Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. -
Page 61: Adjusting The Rotation Display Settings Of Your System
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. -
Page 62: Troubleshooting
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. -
Page 63: Built-In Diagnostics
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. -
Page 64: Always On Usb Type-C Charging
You may verify your current firmware revision in Firmware. If this is not available, go to the Dell download support site for the latest application installer (Monitor Firmware Update Utility.exe) and refer to the Firmware Update Instruction User's Guide: www.dell.com/U2520D... - Page 65 • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Stuck-on Pixels LCD screen has •...
- Page 66 Safety Related Visible signs of • Do not perform any troubleshooting Issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable Problems malfunctions on & connecting the monitor to the computer is connected properly and is secure.
- Page 67 Missing Color Picture missing • Perform monitor self-test feature color check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color not •...
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Page 68: Product Specific Problems
Product specific problems Common What you Possible solutions symptoms experience Screen image is too Image is centered on • Check the Aspect Ratio setting in small screen, but does not the Display menu OSD. fill entire viewing • Reset the monitor to factory settings. area Cannot adjust the OSD does not... -
Page 69: Universal Serial Bus (Usb) Specific Problems
Universal Serial Bus (USB) specific problems Common What you Possible solutions symptoms experience USB interface is USB peripherals • Check that your monitor is turned On. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). - Page 70 Wireless USB Wireless USB • Increase the distance between the peripherals stop peripherals USB 3.0 peripherals and the wireless working when a responding slowly USB receiver. USB 3.0 device is or only working as • Position your wireless USB receiver as plugged in the distance close as possible to the wireless USB...
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Page 71: Appendix
For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.