Memory Problems; Network Problems - Dell Inspiron 9300 Owner's Manual

S C A N T H E C O M P U T E R F O R S P Y W A R E
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to support.dell.com and search for the keyword spyware.
R U N T H E D E L L
problem. For information on Dell Diagnostics, see page 53.

Memory Problems

CAUTION:
Product Information Guide.
I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory. See page 85.
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory. See page 85.
• Run the Dell Diagnostics. See page 53.
I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory. See page 85.
• Ensure that you are following the memory installation guidelines. See page 85.
• Run the Dell Diagnostics. See page 53.

Network Problems

CAUTION:
Product Information Guide.
C H E C K T H E N E T W O R K C A B L E C O N N E C T O R
both the network connector on the back of the computer and the network jack.
64
Solving Problems
— If you are experiencing slow computer performance, you
— If all tests run successfully, the error condition is related to a software
D I A G N O S T I C S
Before you begin any of the procedures in this section, follow the safety instructions in the
Before you begin any of the procedures in this section, follow the safety instructions in the
—
—
— Ensure that the network cable is firmly inserted into