Dell Inspiron 9300 Owner's Manual page 54

• If failures are detected during the Pre-boot System Assessment, write down the error
code(s) and contact Dell before continuing on to the Dell Diagnostics. See "Contacting
Dell" on page 110.
If the Pre-boot System Assessment completes successfully, you receive the message
Dell Diagnostic Utility Partition. Press any key to continue
6
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard
drive.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the
option you want.
Option
Express Test
Extended Test
Custom Test
Symptom Tree
2
If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and follow
the instructions on the screen.
If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 110.
NOTE:
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
54
Solving Problems
Function
Performs a quick test of devices. This test typically takes
10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.
Performs a thorough check of devices. This test typically
takes an hour or more and requires you to answer
questions periodically.
Tests a specific device. You can customize the tests you
want to run.
Lists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.
Booting
.