Dell Inspiron 9300 Owner's Manual
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Dell Inspiron 9300 Owner's Manual

Dell Inspiron 9300 Owner's Manual

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Dell™ Inspiron™ 9300
Owner's Manual
Model PP14L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron 9300

  • Page 1 Dell™ Inspiron™ 9300 Owner’s Manual Model PP14L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2: Abbreviations And Acronyms

    A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 3: Table Of Contents

    Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge ....... .
  • Page 4 Charging the Battery Removing a Battery Installing a Battery Storing a Battery ....... . . Using CDs, DVDs, and Other Multimedia Using CDs and DVDs Copying CDs and DVDs...
  • Page 5 ....... . . When to Use the Dell Diagnostics Drive Problems .
  • Page 6 Identifying Drivers Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Using the Operating System CD Resolving Software and Hardware Incompatibilities Contents ......
  • Page 7 ........Returning a Hard Drive to Dell Memory .
  • Page 8 FCC Notices (U.S. Only) Class A ........Class B .

  • Page 9: Finding Information

    • How to use standby mode and hibernate mode • How to change my display resolution • How to clean my computer Find It Here Dell™ Product Information Guide Setup Diagram ® Help File Click the Start button and click Help and Support.
  • Page 10 These labels are located on the bottom of • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. your computer.
  • Page 11 Dell Support Website — support.dell.com NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions. ® ® Pentium...
  • Page 12 What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Finding Information Find It Here Windows Help and Support Center Click the Start button and click Help and Support. Type a word or phrase that describes your problem and click the arrow icon.

  • Page 13: A Tour Of Your Computer

    D I S P L A Y L A T C H R E L E A S E — Slide this to release the display latches and open the display. — For more information about your display, see the Dell Inspiron Help file. To access the help D I S P L A Y file, see "Finding Information"...
  • Page 14 P O W E R B U T T O N — Press the power button to turn on the computer or to enter or exit a power management mode. NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu instead of pressing the power button.
  • Page 15 — Control CD, DVD, and Media Player playback. Mutes the sound. Turns the volume down. Turns the volume up. Play or pause. This button also launches Dell Media Experience or Microsoft Edition. See "Using MediaDirect" on page 33. Plays the previous track.
  • Page 16 K E Y B O A R D S T A T U S L I G H T S The green lights located above the keyboard indicate the following: A Tour of Your Computer Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled.

  • Page 17: Left Side View

    Left Side View air vent security cable slot O P T I C A L D R I V E — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For more information, see "Optical Drive" on page 97. O P T I C A L D R I V E T R A Y E J E C T B U T T O N...

  • Page 18: Right Side View

    Right Side View E C U R E I G I T A L S L O T other SDI/O device. Use Secure Digital memory cards to save or back up data. A I R V E N T — The computer uses fans to create airflow through the vents, which prevents the computer from overheating.

  • Page 19: Back View

    — Supports one PC Card, such as a modem or network adapter. The computer ships with a plastic blank installed in the slot. For more information, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.
  • Page 20 VGA-compatible monitor to the DVI connector. Connects an external VGA-compatible monitor. For more information, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9. — Attaches an AC adapter to the computer.
  • Page 21 U S B C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer. V I D E O T V- O U T C O N N E C T O R Connects your computer to a TV.

  • Page 22: Bottom View

    Bottom View optical-drive locking screw air vent memory module cover B A T T E R Y C H A R G E G A U G E "Checking the Battery Charge" on page 28. B A T T E R Y B A Y L A T C H R E L E A S E "Removing a Battery"...

  • Page 23: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 24: Setting Up A Printer

    4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 25: Connecting A Usb Printer

    Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

  • Page 26: Surge Protectors

    Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions. The level of protection is usually commensurate with the cost of the surge protector.

  • Page 27: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 28: Checking The Battery Charge

    Dell QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 29: Charge Gauge

    A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 30: Installing A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 31: Using Cds, Dvds, And Other Multimedia

    Using CDs, DVDs, and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9. Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.

  • Page 32: Using Blank Cd-Rs And Cd-Rws

    4 To copy a CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive.

  • Page 33: Using Mediadirect

    QuickSet, which is automatically installed and enabled on your computer, is necessary for MediaDirect to function. Changing or disabling QuickSet’s default settings can limit MediaDirect’s functionality. For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 34: Connecting Your Computer To A Tv Or Audio Device

    Your computer has an S-video TV-out connector that, together with the TV/digital audio adapter cable (available from Dell), enables you to connect the computer to a TV and/or stereo audio device. The TV/digital audio adapter cable provides connectors for an S-video cable, a composite video cable, and an S/PDIF digital audio cable.

  • Page 35: S-Video And Standard Audio

    S-Video and Standard Audio 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.

  • Page 36: S-Video And S/Pdif Digital Audio

    3 Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable. 4 Plug the other end of the S-video cable in to the S-video input connector on your TV. 5 Plug the single-connector end of the audio cable in to the headphone connector on your computer.
  • Page 37 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable.

  • Page 38: Composite Video And Standard Audio

    8 See "Enabling the Display Settings for a TV" on page 41 to ensure that the computer recognizes and works properly with the TV. Composite Video and Standard Audio 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer.

  • Page 39: Composite Video And S/Pdif Digital Audio

    4 Plug the other end of the composite video cable in to the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable in to the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.
  • Page 40 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable.

  • Page 41: Changing Your Audio Settings

    7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 41 to ensure that the computer recognizes and works properly with the TV. Changing Your Audio Settings You can set the speaker configuration for PC speakers, headphones, or S/PDIF (digital output).
  • Page 42 4 Click the Settings tab and click Advanced. 5 Click the Displays tab. 6 Click the upper-left corner of the TV button to enable the TV. 7 Click OK. NVIDIA Video-Controller Card NOTE: Ensure that you properly connect the TV before you enable the display settings. 1 Click the Start button and click Control Panel.

  • Page 43: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 44: Key Combinations

    Ejects the tray out of the drive (if Dell QuickSet is installed). For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9. Displays a list of all currently available display options.

  • Page 45: Speaker Functions

    To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9. Using the Keyboard and Touch Pad...

  • Page 46: Touch Pad

    You can use the Mouse Properties window to disable the touch pad or adjust their settings. 1 Open the Control Panel, click Printers and Other Hardware, and then click Mouse. For information about the Control Panel, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 47: Using Pc Cards

    Using PC Cards PC Card Types See "Specifications" on page 99 for information on supported PCMCIA cards and PC Card slots. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards.

  • Page 48: Removing A Pc Card Or Blank

    To install a PC Card: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card.
  • Page 49 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Press the latch and remove the card or blank. For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out.
  • Page 50 Using PC Cards...

  • Page 51: Setting Up A Home And Office Network

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.

  • Page 52: Network Setup Wizard

    For additional assistance with setting up your wireless connection, go to support.dell.com and search for the keyword wireless setup. infrastructure network Setting Up a Home and Office Network ®...

  • Page 53: Connecting To A Wireless Network In Microsoft ® Windows ® Xp

    The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com. When you turn on your computer, a pop-up appears from the network icon in the notification area (located in the lower-right corner of the Windows desktop) whenever a network is detected in the area for which your computer is not configured.
  • Page 54 If you select a secure network (identified by a enter a WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 55: Solving Problems

    Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers. Start the Dell Diagnostics from your hard drive. The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see "Contacting Dell"...
  • Page 56 If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 108. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 57: Drive Problems

    Allows you to customize the test by changing the test settings. 4 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 58: Dvd Drive Problems

    Solving Problems — See the Dell Inspiron Help file. To access the help file, see "Finding I S S N A P P E D O N T O T H E S P I N D L E —...

  • Page 59: Hard Drive Problems

    If you cannot eject the DVD or DVD+RW drive tray Ensure that the computer is shut down. Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. Gently pull out the tray until it stops.

  • Page 60: E-Mail, Modem, And Internet Problems

    E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.

  • Page 61: Error Messages

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages...

  • Page 62: Ieee 1394 Device Problems

    F Y O U H A V E P R O B L E M S W I T H A F Y O U H A V E P R O B L E M S W I T H A N Contact Dell or the IEEE 1394 device manufacturer. See "Contacting Dell" on page 108. Keyboard Problems...

  • Page 63: Unexpected Characters

    Type some characters on the external keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell. See "Contacting Dell" on page 108. Unexpected characters I S A B L E T H E N U M E R I C K E Y P A D displayed instead of letters.

  • Page 64: The Computer Does Not Start Up

    The computer does not start up N S U R E T H A T T H E O U T L E T The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. U R N T H E C O M P U T E R O F F moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.

  • Page 65: A Solid Blue Screen Appears

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. U N T H E...

  • Page 66: Memory Problems

    See page 85. • Run the Dell Diagnostics. See page 55. F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 67: Pc Card Problems

    Product Information Guide. NOTE: See the Dell Inspiron Help file for information on standby mode. To access the help file, see "Finding Information" on page 9. H E C K T H E P O W E R L I G H T —...

  • Page 68: Printer Problems

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 108.

  • Page 69: Scanner Problems

    N S U R E T H A T T H E P R I N T E R I S T U R N E D O N H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S •...

  • Page 70: Sound And Speaker Problems

    E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Scanners and Cameras.

  • Page 71: No Sound From Headphones

    E L L I A G N O S T I C S — See "When to Use the Dell Diagnostics" on page 55. No sound from headphones H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N into the headphone connector.

  • Page 72: Video And Display Problems

    O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E Shut down the computer. Disconnect the mouse. Turn on the computer.

  • Page 73: If The Display Is Difficult To Read

    Shut down your computer and connect an external monitor to the computer. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 108.

  • Page 74: Drivers

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 75: Restoring Your Operating System

    Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance.

  • Page 76: Using Microsoft Windows Xp System Restore

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem.

  • Page 77: Using Dell Pc Restore By Symantec

    Dell PC Restore by Symantec is not available in all countries or on all computers. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
  • Page 78 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 79: Using The Operating System Cd

    Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs.

  • Page 80: Resolving Software And Hardware Incompatibilities

    3 Restart the computer. 4 Press <F12> immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Follow the instructions on the screen to complete the installation.

  • Page 81: Adding And Replacing Parts

    You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see "Before Working Inside Your Computer" on page 82). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 82: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 83: Hard Drive

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. battery-bay latch release...

  • Page 84: Returning A Hard Drive To Dell

    7 If the new hard drive is not already pre-imaged, install the operating system and drivers for your computer. Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. Adding and Replacing Parts...

  • Page 85: Memory

    See "Specifications" on page 99 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 86 3 Turn the computer over, loosen the captive screws on the memory module cover, and then remove the cover. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory- module securing clips. 4 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.
  • Page 87 NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 5 Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the connector slot. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.

  • Page 88: Modem

    9 Reinstall the optical drive. See "Optical Drive" on page 97. 10 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. If prompted, press <F1> to continue. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Computer Information.

  • Page 89: Mini Pci Card

    modem cable modem 5 Install the replacement modem: Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. Align the modem with the screw holes and press the modem into the connector on the system board.
  • Page 90 4 If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, remove the existing card: Disconnect the antenna cables from the Mini PCI card if a wireless card is installed in your computer.
  • Page 91 NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5 Install the replacement Mini PCI card: Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until it clicks.

  • Page 92: Hinge Cover

    6 Replace the modem cover. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 93: Keyboard

    When replacing the hinge cover, first insert the left edge and then press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 94: Coin-Cell Battery

    keyboard tabs (5) NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 95: Display

    coin-cell battery battery cable connector 5 Install the replacement battery: Insert the battery at a 30-degree angle under the release latch with the positive side up, and then push the battery into place. Connect the battery cable to the connector on the system board. 6 Replace the keyboard.
  • Page 96 antenna cables 4 Remove the hinge cover. See "Hinge Cover" on page 92. 5 Remove the four screws securing the display. 6 Disconnect the display cable, using the pull-tab. 7 Lift the display away from the computer at a 90-degree angle. Ensure that the antenna cables and display cable are free from the routing channels and that the cables move freely when you lift the display.

  • Page 97: Optical Drive

    Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 81. 2 Turn the computer over. 3 Remove the optical-drive security screw. 4 Insert a scribe into the notch and push it to the side to release the drive from the bay.
  • Page 98 If you ordered a card with Bluetooth wireless technology with your computer, it is already installed. 1 Follow the procedures in "Before You Begin" on page 81. 2 Remove the battery. See "Removing a Battery" on page 29. 3 Loosen the captive screw and remove the card cover from the computer. 4 Pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer.

  • Page 99: Appendix

    Appendix Specifications Processor Processor type L1 cache L2 cache External bus frequency System Information System chip set Data bus width DRAM bus width Processor address bus width Flash EPROM PCI bus (PCI-Express used for video controllers) PC Card CardBus controller PC Card connector Cards supported PC Card connector size...
  • Page 100 Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Ports and Connectors Audio IEEE 1394a Mini PCI Modem Network adapter S-video TV-out Video SDI/O DVI-D (Digital Video Interface) Communications Modem: Type Controller Interface Network adapter Wireless Appendix two user-accessible SODIMM connectors 256 MB, 512 MB, and 1 GB...
  • Page 101 Video Data bus Video controller Video memory LCD interface TV support NVIDIA Data bus Video controller Video memory LCD interface TV support Audio Audio type Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Audio controller Display Type (wide-aspect active-matrix TFT) PCI-Express x16 ATI Mobility Radeon X300...
  • Page 102 Display (continued) Dimensions: Height Width Diagonal Maximum resolutions: WXGA+ WUXGA Refresh rate Operating angle Viewing angle (typical): WUXGA Horizontal Vertical WXGA+ Horizontal Vertical Pixel pitch WXGA+ WUXGA Power consumption (panel with backlight) (typical): Controls Keyboard Number of keys Layout Appendix 245.0 mm (9.64 inches) 383.0 mm (15 inches) 431.8 mm (17 inches)
  • Page 103 Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency 240 cpi 73.0-mm (2.88-inch) sensor-active area...
  • Page 104 AC Adapter (continued) Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery): With optical drive Environmental Temperature range: Operating Storage Relative humidity: Operating Storage Maximum vibration (using a random-vibration spectrum that...

  • Page 105: Using The System Setup Program

    Wireless control settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.

  • Page 106: System Setup Screen

    System Setup Screen The system setup screen consists of three windows of information. The window on the left contains an expandable hierarchy of control categories. If you select (highlight) a category (such as System, Onboard Devices, or Video) and press <Enter>, you can show or hide the related subcategories.

  • Page 107: Dell Technical Support Policy (U.s. Only)

    3 Connect the computer to an electrical outlet. 4 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.

  • Page 108: Definition Of "Third-Party" Software And Peripherals

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
  • Page 109 Customer Care Tech Support Tech Support Services Sales Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail Customer Care (Australia and New Zealand): apcustserv@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business...
  • Page 110 International Access Code: 00 E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emaildell/ Country Code: 32 Technical Support for XPS portable computers only City Code: 2 Technical Support for all other Dell computers Technical Support Fax Customer Care Corporate Sales Switchboard Bermuda General Support...
  • Page 111 Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Care (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
  • Page 112 Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches,...
  • Page 113 Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/ Country Code: 45 Technical Support for XPS portable computers only Technical Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business)
  • Page 114 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support for XPS portable computers only Technical Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)
  • Page 115 Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs...
  • Page 116 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support for XPS portable computers only City Code: 1 Technical Support for all other Dell computers U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K. Customer Care (dial within U.K. only) Corporate Customer Care Corporate Customer Care (dial within U.K.
  • Page 117 Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
  • Page 118 Country Code: 853 Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories)
  • Page 119 Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only Country Code: 31 Technical Support for all other Dell computers City Code: 20 Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales...
  • Page 120 Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support for XPS portable computers only Technical Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama General Support...
  • Page 121 St. Vincent and the Grenadines General Support Singapore (Singapore) Website: support.ap.dell.com International Access Code: 005 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales Corporate Sales Slovakia (Prague) Website: support.euro.dell.com...
  • Page 122 Country (City) International Access Code Country Code City Code South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Gold Queue Country Code: 27 Technical Support City Code: 11 Customer Care Sales Switchboard Southeast Asian and Pacific Customer Technical Support, Customer Service,...
  • Page 123 International Access Code: 00 E-mail: support.euro.dell.com/se/sv/emaildell/ Country Code: 46 Technical Support for XPS portable computers only City Code: 8 Technical Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax...
  • Page 124 Country (City) International Access Code Country Code City Code Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Corporate Sales Transaction Sales Trinidad/Tobago...
  • Page 125 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 126: Fcc Notices (U.s. Only)

    FCC Notices (U.S. Only) Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card- mounting brackets, and on the cards themselves.

  • Page 127: Fcc Identification Information

    • Model number: PP14L • Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision.
  • Page 128 Appendix...

  • Page 129: Index

    31 copying DVDs helpful tips, 32 how to, 31 Dell contacting, 108 support policy, 107 support site, 11 Dell Diagnostics, 55 Dell Premier Support website, 9, 11 device status lights description, 14 diagnostics Dell, 55 digital-video interface. See...
  • Page 130 Informationdocumentation, floppy drive connecting to a USB connector, 17 hard drive description, 22 problems, 59 replacing, 83 returning to Dell, 84 hardware conflicts, 80 Index Hardware Troubleshooter, 80 Help and Support Center, 12 help file, 9 hinge cover description, 92...
  • Page 131 CD drive, 58 CD-RW drive, 58 computer crashes, 64-65 computer does not start up, 64 computer stops responding, 64 conflicts, 80 Dell Diagnostics, 55 drives, 57 DVD drive, 58 error messages, 61 hard drive, 59 IEEE 1394 connector, 62 keyboard, 62...
  • Page 132 61, 65 subwoofer description, 22 support contacting Dell, 108 policy, 107 S-video TV-out connector connecting a TV, 21 description, 21 System Restore, 75-76, 80 system setup program, 106 technical support policy, 107 touch pad customizing, 46 description, 15 using, 46...

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