Sierra Wireless AirCard User Manual

Sierra Wireless AirCard User Manual

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Sierra Wireless AirCard USB
Modem
User Guide
2131232
Rev. 9

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Table of Contents
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Summary of Contents for Sierra Wireless AirCard

  • Page 1 Sierra Wireless AirCard USB Modem User Guide 2131232 Rev. 9...
  • Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
  • Page 4: Contact Information

    This product may contain technology developed by or for Sierra Wireless, Inc. ® This product includes technology licensed from QUALCOMM This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright ©...
  • Page 5: Table Of Contents

    About the AirCard USB Modem ........
  • Page 6 AirCard USB Modem User Guide Regulatory and safety information ....... . 23 Notice .
  • Page 7: Sierra Wireless Aircard Usb Modem User Guide

    (VPN), or view streaming video without the need for a network cable. The AirCard USB Modem connects to a Type A USB port on your computer. If the AirCard USB Modem is TRU-Install enabled, all the required software is available on the modem.
  • Page 8: Aircard Usb Modem Features

    Most service providers have coverage maps on their web sites. AirCard USB Modem features The AirCard USB Modem has a USB connector, slots for a SIM card, and (on some models) a microSD external storage card. LEDs on the front or side of the AirCard USB Modem provide status information.
  • Page 9 Power LED Data LED microSD and SIM card slots are under the back cover. See page 15 for details. Data LED Power LED Power LED Data LED SIM card slot SIM card tray microSD card slot microSD card slot Rev 9 Aug.11...
  • Page 10: Led Operation

    AirCard USB Modem User Guide LED operation The AirCard USB Modem has two LEDs that show the current status of the modem. State Indicates Power Indicates one of the following states: • The AirCard USB Modem is not inserted in the computer.
  • Page 11: Launching Watcher (Windows)

    Create or modify a connection profile For more information about using Watcher, view the Online Help that comes with Watcher. You do not need to run Watcher when you use the AirCard USB Modem, but Watcher does provide useful status information. Launching Watcher (Windows) Unless this feature has been disabled, Watcher launches automatically when you insert the AirCard USB Modem.
  • Page 12: Reinstalling The Software

    Once the software is successfully installed and the profile is set up, the AirCard USB Modem is ready to use. The first time you insert the AirCard USB Modem in the computer, it takes a few seconds for it to locate the network. While the AirCard USB Modem is scanning for a network, the Connect button is unavailable.
  • Page 13: Mac

    Some AirCard USB Modem models can accommodate a microSD external storage card. The microSD card appears as a USB memory drive when the AirCard USB Modem is inserted in your computer. You can copy, paste, and drag files to and from it the same way as you can with any other external drive.
  • Page 14: End- And Side-Loading Models

    Press it in and then release it. b. Gently remove the non-functional microSD card. 2. If the microSD slot is on the end of the AirCard USB Modem, insert the microSD card into the lower slot, as shown in the illustration. Be careful not to insert the microSD card in the SIM card slot.
  • Page 15 To remove the microSD card: 1. Remove the cap. -or- If the microSD card slot is on the side of the AirCard USB Modem, open the flap. 2. Push the microSD card in and then release it. 3. Gently pull the microSD card out.
  • Page 16: Back-Loading Models

    1. Remove the back cover from the modem. 2. Insert the microSD card in the slot as shown in the illustration. 3. Replace the back cover and insert the AirCard USB Modem into the computer. If the computer does not have Watcher installed, you may be given the option to install it.
  • Page 17: Removing The Sim Card

    For instructions on inserting the SIM card, see the printed guide that came with your product. Some AirCard USB Modems have a SIM card slot with a “push to insert/push to release” design. To remove the SIM card from the modem: 1.
  • Page 18: Using Aircard Usb Modem Accessories

    AirCard USB Modem User Guide To remove the SIM card on AirCard USB Modems that have the SIM slot behind the back panel, remove the back panel and slide the SIM card out of the slot. Using AirCard USB Modem accessories...
  • Page 19 Note: Do not insert the AirCard USB Modem or the USB extension cable into a USB hub or, if your keyboard is separate from your notebook computer, a USB slot on your keyboard. To use the extension cable and clip: 1.
  • Page 20: Attaching The Lanyard

    AirCard USB Modem User Guide Attaching the lanyard To keep everything together, thread the lanyard through the cap and the AirCard USB Modem, as shown in the illustrations. ➊ Depending on the cap design, you can also attach the lanyard to the cap.
  • Page 21: Care And Maintenance

    Care and maintenance As with any electronic device, the AirCard USB Modem must be handled with care to ensure reliable operation. Follow these guidelines when you use and store your AirCard USB Modem: • Do not apply adhesive labels to the SIM card. This may cause it to jam inside the slot, or prevent it from being inserted properly.
  • Page 22: Modem Is Not Detected After Aircard Watcher Installation Completes

    3. When you are prompted to switch to modem mode, click 4. Wait for Watcher to detect the AirCard USB Modem. 5. If the AirCard USB Modem still is not detected, connect to the Internet using another method and go to www.sierrawireless.com/support...
  • Page 23: Technical Specifications

    Technical specifications Radio frequency and electrical specifications The radio frequency bands that your AirCard USB Modem supports will vary depending on your region and your model. Transmit GSM 1900 (PCS): 1850 – 1910 MHz GSM 1800 (DCS):1710 – 1785 MHz EGSM 900: 880 –...
  • Page 24: Environmental Specifications

    LTE Band 7 Australia Environmental specifications Operating 0°C to 35°C (32°F to 95°F), temperature 0°C to 45°C (32°F to 113°F) for AirCard 318U and AirCard 326U (ambient) Storage -40°C to +85°C, 96 hours (-40°F to +185°F) temperature Humidity 85°C, 85% relative humidity for 48 hours (non-condensing)
  • Page 25: Regulatory And Safety Information

    Data may be delayed, corrupted (that is, have errors), or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not...
  • Page 26: Regulatory Information For North America

    Regulatory information specific to the Compass 888, USB 306, USB 308, AirCard 313U, and AirCard 319U The Sierra Wireless USB modem must be 1 cm or more from users during operation, to satisfy FCC / IC RF exposure requirements. The Sierra Wireless...
  • Page 27: Regulatory Information For Eu Countries

    The AirCard 313U Modem has been tested for compliance with FCC RF exposure limits in the laptop computer(s) configurations with horizontal and vertical USB...
  • Page 28: Regulatory Information For Australia

    AirCard USB Modem User Guide Regulatory information for Australia Note: Regulatory infor- To ensure safe use, the modem must be 12 mm or more from users during mation in this section operation. applies to the following models: Compass 888 USB 306...
  • Page 29: Index

    Index accessories, 16 network, overview, 5 account, 5 notebook computer clip, 16 clip, 16 profile, 11 connect to the network, 10 coverage area, 5 radio frequency specifications, 21 receive frequencies, 21 electrical specifications, 21 regulatory information, 23 environmental specifications, 22 specifications, 21 extension cable, 16...
  • Page 30 AirCard USB Modem User Guide 2131232...

Table of Contents