HP c3000 Quickspecs page 29

QuickSpecs
Related Options
NOTE: Provides installation on a Customer supplied server designated as a NOTE: NOTE: NOTE:
Deployment Server. Includes the deployment of a single server. This new server will be
deployed using either one of the pre-configured scripts or an image. In addition, the
service will provide for the capture and storage of the configuration of the newly
deployed server and orientation on product usage. To be delivered during standard
office ours, standard office days.
Provides for the Installation and Start-up of Rapid Deployment Pack Implementation of
Rapid Deployment Pack (Basic), Electronic
NOTE: Service coverage: onsite installation of the Vulnerability and Patch NOTE: NOTE: NOTE:
Management (VPM) software on a customer designated server, configuration of the
VPM software to acquire security patches, enabling the VPM software to scan up to five
(5) systems, applying the security patches to the designated servers, generating a
report from VPM that shows the vulnerability assessment results, and providing
customer with an orientation to the software.
Provides for the Installation and Start-up of System Insight Manager (Electronic)
Provides for the Installation and Start-up of System Insight Manager Agents (Electronic)
Provides for the Installation and Startup of Insight Control – Linux Edition
Provides for the Installation and Startup of Virtual Machine Management & Server
Migration Pack
Software Operating Environment Care Packs Software Operating Environment Care Packs Software Operating Environment Care Packs Software Operating Environment Care Packs
1 Year Microsoft operating environment software support 24x7 – 10 incidents
1 Year Red Hat operating System software support 24x7 – 10 incidents
1 Year SuSE operating System software support 24x7 – 10 incidents
1 Year 9x5 ProLiant Essentials Software Support
1 Year 24x7 ProLiant Essentials Software Support
3 Year 9x5 ProLiant Essentials Software Support
HP 3 Year 24x7 ProLiant Essentials Software Support
NOTE: NOTE: NOTE: For more information, customer/resellers can contact: NOTE:
ttp://www.hp.com/hps/carepack/services/
NOTE: NOTE: NOTE: HP Care Pack services for the c3000 Enclosure cover the enclosure, power NOTE:
supplies and fans. HP qualified rack options are covered by these services when
installed within the same rack. HP supported c-Class enclosure devices including pass
thru, Ethernet interconnect and virtual connect modules are also covered by the c7000
enclosure Care Pack services.
NOTE: NOTE: SAN/Fabric switches for the HP c-Class BladeSystem are not covered under NOTE: NOTE:
the c7000 enclosure Care Packs, SAN/Fabric switches carry separate Care Packs.
SAN/Fabric Switch Care Pack service level support should always be uplifted to match
existing storage or server service level.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic
NOTE: Uplifts the Ethernet devices to the same level of service as the c-class enclosure NOTE: NOTE: NOTE:
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Support Plus Support Plus Support Plus Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 3 Years
DA - 12790 Worldwide — Version 12 — July 14, 2008
HP BladeSystem c3000 Enclosure HP BladeSystem c3000 Enclosure HP BladeSystem c3000 Enclosure HP BladeSystem c3000 Enclosure
UA042E
UA041E
UA040E
UF369E
UD546E
U9269E
U3408E
U9936E
UF512E
UF513E
UF514E
UF515E
HA101A3#6X4
HA103A3#6X4
HA104A3#6X4
HA105A3#6X4
HA109A3#6X4
Page 29