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Telrad Avanti 3020 User Manual

Avanti 3020 set avanti 3015d set
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Avanti 3020 set
Avanti 3015D set

User guide

79-620-0010/A
Issue 1

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Summary of Contents for Telrad Avanti 3020

  • Page 1: User Guide

    Avanti 3020 set Avanti 3015D set User guide 79-620-0010/A Issue 1...
  • Page 2 79-620-0010/A, Issue 1 Avanti 3020 set Avanti 3015D set User guide Telrad Telecommunications Inc., Woodbury, New York...
  • Page 3 NOTICE This publication refers to Telrad's Avanti 3020 set and Avanti 3015D set connected to Telrad's DIGI- TAL KEY BX system, Release SB7, or Telrad's DIGITAL 400 system, Release DB7, or Telrad’s DIGITAL 1000 system, Release LB7, as of July, 1999.
  • Page 4 79-620-0010/A, Issue 1...

  • Page 5: Table Of Contents

    CONTENTS ABOUT YOUR AVANTI TELEPHONE ..........1 TELEPHONE SET BUTTONS ............1 SWITCHING FROM HANDSET TO HANDSFREE OPERATION ..6 DISTINCTIVE RINGING ..............7 MUTE ....................8 HOT DIALPAD ..................9 INTERNAL CALLS ................10 BARGE INTO A CONVERSATION ........... 11 PAGE CALLS ..................
  • Page 6 Figure 1 Avanti 3020 set faceplate...
  • Page 7 Figure 2 Avanti 3015D faceplate...

  • Page 8: About Your Avanti Telephone

    For more information, see your System Administrator. TELEPHONE SET BUTTONS The Avanti 3020 set has six softkeys, three on either side of the display. The Avanti 3015D set has three softkeys beneath the dis- play.
  • Page 9 To operate a displayed function, press the softkey adjacent to it (Avanti 3020 set) or beneath it (Avanti 3015D set). User-programmable buttons Some of the buttons on your telephone may be user-pro- grammable SPEED DIAL or MEMORY buttons.
  • Page 10 Pressing this button while dialing on an external line inserts a pause in a dialing sequence. [LO HI] This button adjusts the volume of the speaker, handset, headset, ringer and background music when any of these Avanti 3020 and Avanti 3015D sets...
  • Page 11 This button disables and enables your telephone micro- phone. [SPKR] For handsfree operation, press [SPKR] instead of lifting or replacing the handset. Whenever this guide instructs you to lift or replace the handset, you may press [SPKR] instead. Avanti 3020 and Avanti 3015D sets...
  • Page 12 DN buttons, choose another option. Some of the features operate slightly differently on a telephone set that is not programmed with DN buttons. These differences are pointed out in a Avanti 3020 and Avanti 3015D sets...

  • Page 13: Switching From Handset To Handsfree Operation

    If so, see your System Administrator for the correct codes. SWITCHING FROM HANDSET TO HANDSFREE OPERATION During a call conducted via the handset: 1. Press [SPKR]. 2. Replace the handset and talk via the telephone set microphone. Avanti 3020 and Avanti 3015D sets...

  • Page 14: Distinctive Ringing

    When you hear the ring that you want: 3. Press [#]. 4. Lift and replace the handset. Your telephone set re-initializes and all telephone rings (internal, external, recall, etc.) sound with the distinctive ring selected. Avanti 3020 and Avanti 3015D sets...

  • Page 15: Mute

    1. Press [FEATURE]. 2. Press [SPKR]. The [SPKR] button indicator turns on. Both you and the other party are heard via the speaker. Avanti 3020 and Avanti 3015D sets...

  • Page 16: Hot Dialpad

    HOT DIALPAD The hot dialpad enables you to dial and activate features without lifting the handset or pressing [SPKR] first. NOTE The instructions in this guide assume that you have hot dialpad capability. Avanti 3020 and Avanti 3015D sets...

  • Page 17: Internal Calls

    (CALLBACK) When you dial an extension and hear busy tone, you can activate the Callback feature: 1. On the Avanti 3020, press {CALL BACK} . On the Avanti 3015D, press {CLLBCK} . When the called extension becomes available, your tele- phone rings.

  • Page 18: Barge Into A Conversation

    Depending on system programming you may be able to break into another conversation.When you dial an exten- sion and hear busy tone: On the Avanti 3020, press {BARGE IN} . • On the Avanti 3015D, press {BRG IN} . A warning tone is heard by all parties, depending on system programming.

  • Page 19: Answering Calls

    To answer an intercom call To answer an intercom call coming through your telephone speaker: • Talk through the microphone. If you prefer, you may lift the handset instead. Avanti 3020 and Avanti 3015D sets...

  • Page 20: Call Waiting

    This means that you cannot answer another arriving internal call without disconnecting the first internal call. In this case, you must hang up first. You can then answer the second call when it rings. Avanti 3020 and Avanti 3015D sets...

  • Page 21: Outside Calls

    To redial the last outside number you dialed 1. Obtain an outside line. 2. Press [REDIAL]. To save a frequently dialed outside number After dialing the desired number, but before hanging up: 1. Press [FEATURE] 2. Dial the SAVE/REPEAT access code. Avanti 3020 and Avanti 3015D sets...

  • Page 22: Automatic Redial

    1. Press {TKQUE} . When an outside line becomes available, the system rings your extension. Then: 2. Press [SPKR] or lift the handset. 3. Listen for outside dial tone and dial the desired number. Avanti 3020 and Avanti 3015D sets...

  • Page 23: Circumvent Extension Restrictions

    To cancel trunk queue 4. On the Avanti 3020, press {CNCL TKQUE} . On the Avanti 3015D, press {CL TKQ} . CIRCUMVENT EXTENSION RESTRICTIONS (TRAVEL CLASS OF SERVICE) You can dial an outside number from a toll-restricted tele- phone by temporarily assigning it your own extension's Class Of Service (COS) or a system-wide (Global) COS accessible only to privileged users.

  • Page 24: Hold

    Inclusive hold, and the second press, Exclusive hold. See your System Administrator. To pick up a call from hold • Press the flashing button of the call on hold. Avanti 3020 and Avanti 3015D sets...

  • Page 25: Transferring Calls

    If you have not yet hung up and the other party has not yet answered the transferred call, you may retrieve the trans- ferred call. • Press the line button associated with the call. Avanti 3020 and Avanti 3015D sets...

  • Page 26: Conference Calls

    To establish a conference 1. Make the first call. 2. On the Avanti 3020, press {CONFERENCE} . On the Avanti 3015D, press {CONF} . 3. Make the next call. After the call is answered: 4.

  • Page 27: Pickup

    To pick up a call ringing in your pickup group • Press a MEMORY button programmed with GROUP PICK UP. 1. Press [PICK UP]. 2. Press [*]. See ABBREVIATED DIALING for instructions on how to program MEMORY buttons. Avanti 3020 and Avanti 3015D sets...

  • Page 28: Messages

    Or you can scroll through the message list with [LO HI]. If the message includes asterisks (*), you may edit it using the dialpad. Enter the digits on the dialpad; they appear on the screen in place of the aster- isks. Avanti 3020 and Avanti 3015D sets...

  • Page 29: Receiving Messages

    3. On the Avanti 3020, press {SEND MSG} On the Avanti 3015D, press {SND MG} . 4. Hang up. The message is sent. Canceling the message process You may cancel the message process at any time: • Press [FLASH]. RECEIVING MESSAGES...

  • Page 30: Do Not Disturb (Dnd)

    You can select a defined message that appears on the dis- play of telephones which call your extension, while it is in DND mode. You can also ask the System Administrator to program additional messages. Avanti 3020 and Avanti 3015D sets...
  • Page 31 To program a DND message 1. Press [FEATURE]. 2. Press [SPEED DIAL/PROG]. 3. Press [DND] or On the Avanti 3020, {DND MSG} On the Avanti 3015D, {DND MG} . 4. Enter a message number, Press [LO HI] repeatedly to scroll through the available messages (see the DND Messages table at the end of this guide for a complete list of available messages).

  • Page 32: Forwarding Calls

    FORWARDING CALLS You may program your telephone set to forward your calls to another extension. To program call forwarding (Avanti 3020) 1. If your set does not have DN buttons, skip to step 2. f you want to program forwarding for a specific DN, first press the desired DN button.
  • Page 33 This does not apply to the MEMORY button. 6. Hang up. To cancel call forwarding (Avanti 3020) 1. If your set does not have DN buttons, skip to step 2. If you want to cancel forwarding for a specific DN, first press the desired DN button.
  • Page 34 4. Dial the code that designates in which situation you want your call forwarding canceled: In order to program Dial [F][L] or [3][5] Call forward always [F][B] or [3][2] Call forward busy [F][N] or [3][6] Call forward no answer Avanti 3020 and Avanti 3015D sets...

  • Page 35: Canceling Call Forward To Me

    To cancel Call Forward to me 1. Press [#]. 2. On the Avanti 3020, press {FLW TO ME} . On the Avanti 3015D, press {FL 2ME} . 3. Dial the extension number whose calls you no longer want forwarded to your set.

  • Page 36: Abbreviated Dialing

    4. Dial an outside line access code followed by the num- ber you want to store. 5. Hang up. NOTE Pauses may be entered, where needed, in a speed dial sequence by pressing [REDIAL/PAUSE]. Avanti 3020 and Avanti 3015D sets...

  • Page 37: Memory Buttons

    You can make entries into the Phone Book when the telephone is idle or during a conversation, by programming a speed dial bin with the number and name. Avanti 3020 and Avanti 3015D sets...
  • Page 38 4. Use the [LO HI] button to scroll through the list or use the dialpad to enter appropriate characters until the name appears on the display. 5. On the Avanti 3020, press the softkey on the left side of the appropriate name. On the Avanti 3015D, press [PAUSE].
  • Page 39 If you want to see details of the entry before dialing the number on the Avanti 3020 telephone set, press the softkey on the right side of the appropriate name. With the Avanti 3015D telephone set, press [TRANSFER]. The display shows the name for the entry, the number of the speed dial bin (e.g.
  • Page 40 (steps 1-4 in “To dial a number from the Phone Book” above) for the entry you want to delete. 2. On the Avanti 3020 telephone set, press the softkey to the right of the entry, On the Avanti 3015D telephone set, press [TRANS- FER].
  • Page 41 Enter “Z” by pressing [9] four times. Enter “Q” by pressing [7] two times. Enter an underline by pressing [1] twice. Enter a slash by pressing [1] four times. Avanti 3020 and Avanti 3015D sets...
  • Page 42 If you receive a call made from a telephone number that appears in your Phone Book, and if your system supports Caller ID, the name programmed for that number in the Phone Book appears on your telephone display, instead of the number. Avanti 3020 and Avanti 3015D sets...

  • Page 43: Alarm

    Your telephone can sound an alarm ring at a programmed time. To program an alarm time 1. On the Avanti 3020 set, press {PROGRAM} . On the Avanti 3015D set, press {PROG} . 2. Press {TIME} . 3. Dial the four-digit alarm time (HH:MM) using the 24 hour format (e.g.

  • Page 44: Telephone Lock

    2. Dial your Executive Credit Code (see your System Administrator). 3. Hang up. The telephone lock dialing restrictions are in effect. The [LOCK] button, if defined, lights. To unlock your telephone • Repeat the above procedure. Avanti 3020 and Avanti 3015D sets...

  • Page 45: Door Unit

    Press the flashing [DOOR] button, if defined. You can now speak with the person at the door. To open the electric door latch While connected to the door unit: • Press [*]. The door latch opens. Avanti 3020 and Avanti 3015D sets...

  • Page 46: Note Pad

    4. Enter up to 16 digits. 5. Press [SPEED DIAL/PROGRAM]. To dial the number saved, do a regular Speed Dial using the Speed Dial bin number or button you used to save the number (see ABBREVIATED DIALING ). Avanti 3020 and Avanti 3015D sets...

  • Page 47: Advanced Features

    External Call Forward; • Floating buttons; • Hot line; • Intrusion; • Meet me conference; • Pick up; • Last hold; • Page transfer; • System speed dial; • Trunk patch - Retrieve trunk patch. Avanti 3020 and Avanti 3015D sets...

  • Page 48: Feature Codes

    BI (Barge In). That is, FEATURE The feature codes in your system may have been changed. If so, enter the updated feature access codes in the “Access method” column of the Feature codes table. Avanti 3020 and Avanti 3015D sets...
  • Page 49 (2) Only available on ISDN PRI calls. (3) In the DIGITAL 400 up to eight; in the DIGITAL 1000 up to 24. Not all of the above features are available on every type of telephone set. Avanti 3020 and Avanti 3015D sets...
  • Page 50 (2) Only available on ISDN PRI calls. (3) In the DIGITAL 400 up to eight; in the DIGITAL 1000 up to 24. Not all of the above features are available on every type of telephone set. Avanti 3020 and Avanti 3015D sets...
  • Page 51 WITH A CLIENT WITH A GUEST WITH A PATIENT UNAVAILABLE LEAVE MSG AT * * * TAKE MSG AT * * * * (1) When editing messages, enter digits in place of the asterisks. Avanti 3020 and Avanti 3015D sets...

  • Page 52: System Messages

    REPORT DUE COME HERE MEET. NOW MEMO READY TYPE LETTR WELL DONE (1) When editing messages, enter digits in place of the asterisks. (2) Messages 22 to 30 are to be defined by the customer. Avanti 3020 and Avanti 3015D sets...
  • Page 53 Your speed dial codes Name Number Code Avanti 3020 and Avanti 3015D sets...

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